Updating The Firmware - Verint Nextiva S2750e Series User Manual

2: Mounting and Configuring the IP Camera
3. Select the Connections tab, then click Add.
The Connection Creator window appears.
4. Select a transmitter in the left column and a receiver in the right one.
In the Transmitters column, you have access to the two encoders of each input; the
video stream is the same for both. Encoder1 is always reserved for viewing live video
with the web interface, therefore you should use Encoder2 for point-to-point
connections; however, you can use the same encoder for both functions if you want the
same resolution and frame rate.
5. In the Video list, select the desired video mode.
6. Click Connect.
7. In the SConfigurator confirmation window, click OK.
You should now have video on the monitor connected to the receiver.

Updating the Firmware

You can update the firmware of the S2750e devices with the SConfigurator utility, the web
interface, or a video management software; for the detailed procedure, refer to the
documentation of the software. The latest firmware files are available on the Verint Video
Intelligence Solutions extranet (Technical Support > Downloads > Firmware Upgrades).
Note: Firmware downgrade is not supported on any device. If you perform a downgrade,
any problem encountered will not be covered by your product warranty.
The only method to update the firmware is through an IP network connection.
If the update procedure fails:
1. Restart the same procedure immediately.
2. If the problem persists, reboot the device, then restart the update procedure.
3. If the problem persists, look at the status LED for an abnormal behavior.
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