This manual is intended only for trained servicers who are familiar with Lenovo products. Use this manual to troubleshoot problems effectively. Before servicing a Lenovo product, make sure to read all the information under “Safety information” on page 1 and “Important service information”...
Safety information Safety information This chapter presents the following safety information that you need to get familiar with before you service a Lenovo computer: • “General safety” on page 2 • “Electrical safety” on page 3 • “Safety inspection guide” on page 5 •...
Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual General safety Follow these rules below to ensure general safety: • Observe a good housekeeping in the area where the machines are put during and after the maintenance. • When lifting any heavy object: 1.
Safety information Electrical safety Observe the following rules when working on electrical equipments. Important: Use only approved tools and test equipments. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have rubber floor mats near their machines that contain small conductive fibers to decrease electrostatic discharges.
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Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual • Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds. • Do not touch live electrical circuits with the reflective surface of a plastic dental mirror.
4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
Safety information Safety notices: multilingual translations The safety notices in this section are provided in English, French, German, Hebrew, Italian, Japanese, and Spanish. Safety notice 1 Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small parts are in place and are not left loose inside the computer.
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Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual Safety notice 2 DANGER Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations.
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Safety information Safety notice 3 DANGER The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack.
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Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual Safety notice 4 DANGER The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations.
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Safety information Safety notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water at least for 15 minutes. Seek medical care if any symptoms caused by the fluid are present after washing.
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Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual Safety notice 6 DANGER To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card. Afin d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d’alimentation.
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Safety information Safety notice 8 DANGER Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d’alimentation des socles de prise de courant, retirez la batterie et déconnectez tous les cordons d’interface.
Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual Laser compliance statement Some models of Lenovo computer are equipped from the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are also sold separately as options. If one of these drives is installed, it is certified in the U.S.
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Safety information A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following: DANGER Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
To download software fixes, drivers, and BIOS, follow the steps below: 1. Go to http://support.lenovo.com. 2. Enter the serial number or select a product or use Lenovo smart downloading. 3. Select the BIOS/Driver/Applications and download.
Important service information Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: • If you are instructed to replace an FRU, but the replacement does not solve the problem, reinstall the original FRU before you continue. •...
Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts.
General checkout General checkout This chapter presents the following information: • “What to do first” on page 20 • “Power system checkout” on page 21 Before you go to the checkout, make sure to read the following important notes: Important notes: •...
Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual What to do first When you do return an FRU, you must include the following information in the parts exchange form or parts return form that you attach to it: 1. Name and phone number of servicer 2.
4. If the voltage is acceptable, do the following: • Replace the system board. • If the problem persists, go to “Lenovo S20-30 / S20-30 Touch” on page 27. Note: Noise from the AC adapter does not always indicate a defect.
Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual Checking operational charging To check whether the battery charges properly during operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.
1. Insert the bootable Start Recovery Disc into the optical drive. 2. Start the computer. When the Lenovo logo comes up, immediately press F12; on the boot sequence menu, select the optical drive as the first boot-up device.
Windows screen is displayed. Follow the instructions on the screen to complete the Windows setup. Passwords As many as three passwords may be needed for any Lenovo computer: the power-on password (POP), the hard disk password (HDP), and the supervisor password (SVP).
Related service information Power management Note: Power management modes are not supported for APM operating system. To reduce power consumption, the computer has three power management modes: screen blank, sleep (standby), and hibernation. Screen blank state If the time set on the “Turn off monitor” timer in the operating system expires, the LCD backlight turns off.
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Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual Shutting down the computer If you are not going to use your computer for a long time, shut it down. To shut down your computer: • Open the charms bar, then select Settings →...
• “Removing and replacing an FRU” on page 33 • “Locations” on page 59 • “Parts list” on page 62 Specifications The following table lists the specifications of the Lenovo S20-30 / S20-30 Touch: Table 1. Specifications Feature Description Processor...
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Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual Table 1. Specifications (continued) Feature Description I/O ports HDMI port × 1 USB 2.0 × 1, USB 3.0 × 1 2 in 1 slot × 1 (MMC, SD) Audio Combo audio jack × 1 Speaker ×...
Lenovo S20-30 / S20-30 Touch Status indicators The system status indicators below show the computer status:...
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Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual Table 2. Status indicators Symbol Indicator status Meaning On (solid white) The computer is powered on. Blinking The computer is in sleep mode. The computer is powered off. On (solid white) The battery has more than 20% charge.
Lenovo S20-30 / S20-30 Touch Hotkeys The hotkeys are located in the function key row of the keyboard.By pressing the appropriate hotkey, you can change system settings instantly. The following describes the function of each hotkey. Table 3. Hotkeys Enables/disables airplane Mutes/unmutes the sound.
This section presents notices related to removing and replacing parts. Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. In the Lenovo computer, this problem is addressed with special nylon-coated screws that have the following characteristics: •...
Before touching it, establish personal grounding by touching a ground point with one hand or using an electrostatic discharge (ESD) strap (P/N 6405959) to remove potential shock reasons. Note: The illustrations used in this section are of the Lenovo S215, unless otherwise stated.
Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual 1010 Battery pack DANGER • Only use the battery specified in the parts list for your computer. Any other battery could ignite or explode. Figure 1. Removal steps of battery pack Unlock the manual battery latch .
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Lenovo S20-30 / S20-30 Touch Figure 1. Removal steps of battery pack (continued) Open the back cover along the device frame with a flat blade in the direction shown by arrows and then lift the back cover in the direction shown by arrow...
Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual 1020 Hard disk drive For access, remove this FRU: • “1010 Battery pack” on page 34 Attention: • Do not drop the hard disk drive or apply any physical shock to it.
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Lenovo S20-30 / S20-30 Touch Figure 2. Removal steps of hard disk drive (continued) Remove four screws and detach the metal frame from the hard disk drive. Step Screw (quantity) Color Torque M3.0 × 3.0 mm, flat-head, Black 2.85 kgfcm...
Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual 1030 PCI Express Mini Card for wireless LAN/WAN For access, remove this FRU: • “1010 Battery pack” on page 34 Figure 4. Removal steps of PCI Express Mini Card for wireless LAN/WAN...
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Lenovo S20-30 / S20-30 Touch Figure 4. Removal steps of PCI Express Mini Card for wireless LAN/WAN (continued) Remove the card in the direction shown by arrow When installing: • In models with a wireless LAN card that has two antenna connectors, plug the black cable (1st) (MAIN) into the jack labeled 1, and the white cable (2nd) (AUX) into jack labeled 2 on the card.
Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual 1040 Fan assembly and Heat Sink assembly For access, remove this FRU: • “1010 Battery pack” on page 34 Figure 5. Removal steps of fan assembly and heat sink assembly Loosen three screws , and remove the heat sink assembly.
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Lenovo S20-30 / S20-30 Touch Figure 5. Removal steps of fan assembly and heat sink assembly (continued) Lift the fan assembly in the direction shown by arrow . Be careful not to damage the connector.
Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual 1050 Keyboard For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1040 Fan assembly and Heat Sink assembly” on page 40 Figure 6. Removal steps of keyboard...
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Lenovo S20-30 / S20-30 Touch Figure 6. Removal steps of keyboard (continued) Lift the keyboard a little , and then detach the connector in the direction shown by arrows When installing: Make sure that the FPC connector is attached firmly.
Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual 1060 System board Important notices for handling the system board: When handling the system board, bear the following in mind. • Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite.
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Lenovo S20-30 / S20-30 Touch Figure 7. Removal steps of system board (continued) Remove seven screws Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylok-coated (7) Black 1.35 kgfcm...
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Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual Figure 7. Removal steps of system board (continued) Unplug DC-IN cable connector in the direction , speakers connector disconnect the LCD connector in the direction , USB board connector in the direction...
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Lenovo S20-30 / S20-30 Touch Figure 7. Removal steps of system board (continued) Remove the system board in the direction shown by arrow When installing: When attaching the system board to the base cover, adjust the placement of the USB, HDMI, RJ-45 ports as shown in , and make sure that they are attached to the holes on the base cover as shown.
Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual 1070 LCD unit For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Hard disk drive” on page 36 • “1030 PCI Express Mini Card for wireless LAN/WAN” on page 38 •...
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Lenovo S20-30 / S20-30 Touch Figure 8. Removal steps of LCD unit (continued) Detach the LCD unit from the upper case.
Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual 1080 Speakers, base cover, audio board, DC-IN board and power board For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Hard disk drive” on page 36 •...
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Lenovo S20-30 / S20-30 Touch Figure 9. Speakers, base cover, audio board, DC-IN board and power board (continued) Remove screw , unplug the connector, then remove the DC-IN board in the direction shown by arrow Step Screw (quantity) Color Torque M2 ×...
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Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual Figure 9. Speakers, base cover, audio board, DC-IN board and power board (continued) When installing: When attaching the audio board to the base cover, adjust the placement of the USB and headphone jacks as shown , and make sure that both of the USB and the headphone jacks are attached to the holes on the base cover.
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Lenovo S20-30 / S20-30 Touch Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. Apply those labels when you replace the base cover. For labels which are not shipped with the new base cover, peel them from the replaced base cover and adhere them to the new one.
Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual 1090 LCD front bezel For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Hard disk drive” on page 36 • “1030 PCI Express Mini Card for wireless LAN/WAN” on page 38 •...
Lenovo S20-30 / S20-30 Touch 1100 LCD panel, LCD cable and hinges For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Hard disk drive” on page 36 • “1030 PCI Express Mini Card for wireless LAN/WAN” on page 38 •...
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Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual Figure 11. LCD panel, LCD cable and hinges (continued) Disconnect the connector , lift the LCD panel in the direction shown by arrow When installing: Make sure that the connector is attached firmly.
Lenovo S20-30 / S20-30 Touch 1110 Integrated camera For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Hard disk drive” on page 36 • “1030 PCI Express Mini Card for wireless LAN/WAN” on page 38 •...
Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual 1120 Antenna assembly and LCD cover For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Hard disk drive” on page 36 • “1030 PCI Express Mini Card for wireless LAN/WAN” on page 38 •...
Lenovo S20-30 / S20-30 Touch Locations Front view Integrated camera Wireless antennas Display Power button System status indicators Touch pad Built-in microphone Touch pad buttons...
Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual Parts list This section presents the following service parts: • “Overall” on page 63 • “LCD FRUs” on page 67 • “Keyboard” on page 69 • “Miscellaneous parts” on page 71 • “AC adapters” on page 72 •...
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Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual Table 4. Parts list—Overall FRU no. S20- S20-30 Touch LCD unit (see “LCD FRUs” on page 67.) Keyboard (see “Keyboard” on page 69.) Upper Case B S20-30 Black 5CB0G37508 Upper Case B S20-30T Black...
Lenovo S20-30 / S20-30 Touch LCD FRUs In Lenovo S20-30 / S20-30 Touch, there are following types of LCDs. • “11.6 -in. HD TFT”...
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Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual 11.6-in. HD TFT Table 5. Parts list—11.6-in. HD TFT FRU no. S20- S20-30 Touch S210 LCD Bezel Silver 90202931 Panel, 11.6 HD LED(GLARE)MULTI- 18201714 TOUCH, CMI N116BGE-L32 C2 HD AG F LED1 NB LCD Panel, 11.6 HD LED ANTI-...
Lenovo S20-30 / S20-30 Touch Keyboard Table 6. Parts list—Keyboard Language Indian 25210830 Czechoslovakian 25210828 Bulgarian 25210829 International English 25210827 Swiss 25210826 Slovenian 25210825 Icelandic 25210824 Belgian 25210823 Four Nordic countries 25210822 Hungarian 25210821 Hebrew 25210820 Greek 25210819 Dutch 25210818...
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Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual Table 6. Parts list—Keyboard (continued) Language Arabic 25210845 German 25210844 French 25210843 Russian 25210842 Traditional Chinese 25210841 Korean 25210840 Sunrex Canadian English&French 25210839 (black Latin 25210838 keyboard) Portuguese 25210837 (continued) Thai 25210836...
Lenovo S20-30 / S20-30 Touch Power cords A Lenovo power cord for a specific country or region is usually available only in that country or region: Table 10. Parts list—3-pin power cords Region 145000600 • LINETEK PC323+RVV300/300+LS15 1m Argentina 145000599 •...
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Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual Table 10. Parts list—3-pin power cords (continued) Region Brazil 145000564 • Longwell LP-46+H03VV-F+LS-18 1m Israel 145000563 • Longwell LP-41+H03VV-F+LS-18 1m 145000562 • Longwell LP-30B+SPT-2 18AWG+LS-18 1m 145000561 • Longwell LP-61L+H03VV-F+LS-18 1m Indian 145000560 •...
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Lenovo S20-30 / S20-30 Touch Table 10. Parts list—3-pin power cords (continued) Region Brazil 145000527 • VOLEX CH10S3+H03VV-F+VAC5S 1m Israel 145000526 • VOLEX SI16S3+H03VV-F+VAC5S 1m 145000525 • VOLEX M2511+H03VV-F+VAC5S 1m Switzerland 145000524 • VOLEX MP232+H03VV-F+VAC5S 1m 145000605 • VOLEX MP5004+H03VV-F+VAC5S 1m...
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Lenovo S20-30 / S20-30 Touch Hardware Maintenance Manual Table 11. Parts list—power cords Region CRU ID 145500000 • lux 0031+H03VV-F 0.75/3C+0011 1m Europe 145500001 • lux 0033+H03VV-F 0.75/3C+0011 1m 145500002 • lux 0014+SPT-2 60°C 18/3C+0016 1m China 145500003 • lux 0036+RVV 300/300 0.75/3C+0002 1m...
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Actual results may vary. Users of this document should verify the applicable data for their specific environment. Trademarks The following terms are either registered trademarks or trademarks of Lenovo in the United States and/or other countries: ® Lenovo ®...