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Thank you for purchasing this product. Digimerge is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: • DND13TL2 For more information on this product, firmware updates, and accessory products, please visit us at: www.digimerge.com...
Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment.
Service 13. Servicing - Do not attempt to service this video 19. Cleaning - Unplug the video product from the wall equipment yourself as opening or removing covers outlet before cleaning. Do not use liquid cleaners or may expose you to dangerous voltage or other aerosol cleaners.
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In order to improve the feature functions and quality of this product, the specifications are subject to change without notice from time to time. www.digimerge.com...
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• Triple-streaming (H.264/MJPEG) • Futureproof ONVIF 2.1 compliance (1.02 backwards compatible) • Compatible with popular third party VMS software* • Milestone XProtect® GO (8 Channel) VMS included plus Digimerge CMS-DH PRO and Syncro-V • Power-over-Ethernet (PoE) operation, 14Watt max/12V operation •...
Getting Started 1. GETTING STARTED The system comes with the following components: • 1 x Camera • 1 x Mounting Screw Kit Mounting Screw Kit: • 1 x Allen Key • 2 x mounting screws (PA4 30mm) • 1 x RJ45 Coupler •...
VMS’s and NVR’s*, with backwards compatibility to ONVIF v.1.02. For more information on ONVIF, visit www.onvif.org Milestone XProtect Go®, Digimerge Syncro-V, and Digimerge CMS-DH PRO are provided. Milestone XProtect Go® provides a server solution that can host multiple cameras on a centralized location for access by remote clients.
Getting Started 1.3.2 Syncro-V • Digimerge Syncro-V is a client-only solution that supports up to 36 IP cameras. Syncro-V is a free software provided on the CD. • Syncro-V supports all the features of the camera. It can access microSD/ SD card recordings and camera setup over a local network.
Connection 2. CONNECTION The camera has the following termination cables: 1. RJ45 Network Interface: Connect to a router or switch on your network using RJ45 Ethernet cable (Cat5e or better). 100Mhz connection. PoE supported (class 3 PoE switch required). NOTE: Use the included RJ45 coupler to connect to male end of RJ45 Ethernet cable.
Camera Installation 3. CAMERA INSTALLATION Make sure to follow the correct polarity if connecting the camera to DC power. Polarity is marked on the power connector. 1. Use the included allen key to remove the camera cover screws (2x). Lift the cover away from the camera.
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Camera Installation 3. Mount the camera to the surface using the included mounting screws (2x). TIP: The NET LED in the middle flashes when the camera is Mounting connected to the network. Screws NET LED 4. (Optional) Insert the included BNC test cable into the video test cable terminals and connect to a test monitor to check the...
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Camera Installation 6. If you need to adjust the viewing angle, loosen the screws on the sides of the ball camera and adjust the ball camera. Do not remove the screws holding the ball camera. Tighten the screws when finished. NOTE: Ensure the ball camera is pointed in the same direction as the IR LED to...
(LAN) using Syncro-V, UPnP on Windows® 7, or Bonjour® in Mac OS®. 4.1 Finding the Camera’s IP Address Using Syncro-V 1. Install Syncro-V from the CD or from www.digimerge.com. Double-click the Syncro-V icon ( ) on the Desktop. The log in screen appears.
Finding the Camera’s IP Address 4. Click on a camera IP address in Device List to login. 5. Under User Name, enter the user name for the camera (default: admin). Under Password, enter the password for the camera (default: admin). Click Continue.
Finding the Camera’s IP Address 1. Click Start>Computer>Network. The camera’s IP address appears under Network Infrastructure. Double-click to open the camera Network 2. Double-click the camera to open it in your default browser. 3. Under User Name and Password, enter the camera’s User Name (default: admin) and Password (default: admin) and click Login.
Finding the Camera’s IP Address 2. Click Bonjour. The camera’s IP address appears in the Bonjour Devices list. 3. Double-click the camera to open it in Safari®. Bookmarks button Bonjour Double-click the camera’s IP address 4. Under User Name and Password, enter the camera’s User Name (default: admin) and Password (default: admin) and click Login.
An example of a port forwarding screen is shown below. HTTP 30001 Control 30001 • Or, you can use the Digimerge Auto Port Forwarding Wizard provided on the CD to automatically configure the necessary ports. See the Auto Port Forwarding manual on the CD for details.
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MAC Address Step 4 of 6: Register for Digimerge DDNS: Digimerge offers a free DDNS service for use with your IP camera. A DDNS account allows you to set up a web site address that points back to your local network.
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Configuring Remote Connection To setup your free Digimerge DDNS account: 1. In your browser, go to http://ddns.digimerge.net and click Create Account. 2. Complete the Account Information fields with Click Create Account your personal information. Enter personal information 3. Complete the System Information fields: •...
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• Provider: Select digimerge_ddns. • Domain Name: Enter the Domain Name you received from the confirmation email you received after you created your DDNS account tomsmith.digimerge.net (e.g. • User Name: Enter the User Name you received in the confirmation email.
Click Add Click Save 3. Under Device IP, enter the Domain Name from the confirmation email. tomsmith.digimerge.net For example, enter 4. Under Control Port, enter the camera’s control port (default: 30001). 5. (Optional) Under Device Name, enter a name for the camera.
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Configuring Remote Connection 8. Close Device Maintenance and Device Manager, and return to the Live Video screen. The newly added camera will appear in Device List. Found camera NOTE: A icon is shown for all cameras outside of the LAN. This does not affect your ability to connect to the camera remotely.
Web Configuration 6. WEB CONFIGURATION The camera includes a built-in web interface that can be accessed using a web browser. 6.1 Supported Browsers • Google Chrome, Mozilla Firefox, and Apple Safari® (via Adobe Flash Player) • Microsoft Internet Explorer® 7.0 or later, 32-bit version (via ActiveX®) 6.2 Chrome, Firefox, and Safari Setup 1.
Web Configuration 4. The main screen for the camera web interface opens. From here you can view and configure the camera. NOTE: If you do not see video from the camera, make sure your computer has the latest version of Adobe Flash Player installed (visit http:// www.adobe.com/ to download the latest version).
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Web Configuration 3. Under Download unsigned ActiveX controls, click Prompt (recommended) or Enable. Select Enable or Prompt under Download unsigned ActiveX controls Click OK 4. Click OK. Click OK again to save changes. Step 2 of 2: Log into camera: 1.
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Web Configuration 4. If your computer has Flash Player installed, the main screen for the camera web interface opens. From here you can view and configure the camera. NOTE: The ActiveX plug-in may provide smoother video performance than Flash Player. To use ActiveX, click the message above the video window. Then click inside the video area, select Install this Add-on for all users on this computer, and follow the prompts.
Web Configuration 6.4 Web Interface/Live Video Overview Click and drag to zoom in. Right-click and Camera select ZoomOut to zoom out. configuration menus Double-click inside window for full-screen Select Stream TIP: Select stream2 for better performance for remote connections. Stream2 has a lower resolution than stream1. The Live video page appears when you log into the camera.
Web Configuration The Live Video Menu contains the following options: • Full Screen: Open the video in full screen. Press ESC to exit full screen. • Sensor Config: Configure the camera sensor settings. See “6.17 Sensor Configuration” on page 53. •...
Web Configuration 6.5 Device Info The Device Info page shows information about your IP camera, such as the Device Name (which appears in the Device List in Syncro-V), firmware version, MAC address, and camera inputs and outputs. You can also configure the Device Name for your camera.
Web Configuration 6.6 Stream Configuration The Stream Configuration page allows you to configure the camera’s video streams. The camera supports three different video streams. This allows you to have a high quality recording stream (stream1), a lower quality stream (stream2) to preserve bandwidth for remote connections, and an MJPEG stream for applications requiring MJPEG.
Web Configuration • Frame Rate: Select the frame rate for the stream up to maximum of 30FPS for stream1 or stream2 or 12FPS for stream3. NOTE: Frame rate may be automatically adjusted to account for bandwidth limitations. • I Frame interval: Select the interval for I frames: 1, 2, or 3. The default value of 2 should be used unless there are special requirements.
Web Configuration 6.7.1 Local Network The Local Network page shows the camera’s current IP address and network parameters if DHCP is enabled. It also allows you to set a static IP address for the camera (see below), set the networking parameters, and to select IPv4 or IPv6.
Web Configuration 4. Click OK to save changes. The camera will restart with the new IP address. 6.7.2 Device Port The Device Port page (Device Configuration>Device Port) allows you to configure the camera’s port configuration. The camera has the following ports: •...
Web Configuration 6.7.3 Camera The Camera page (Device Configuration>Camera) allows you to configure the Channel Name, which appears on the camera OSD and the video system frequency. To change the Channel Name: • Configure the Channel Name as needed and then click the Set button next to Channel Name.
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Web Configuration You can set the camera’s date and time the following ways: • Using an NTP server (recommended) • Using your computer’s system time • Manually The camera is configured to use NTP by default, but you must set the time zone and Daylight Savings Time settings to ensure accurate time.
Web Configuration 3. Un-check Enable NTP and click Apply at the bottom of the screen. 4. If your region observes daylight savings time, check Adjust clock for daylight saving changes. • Under Start and End, select the start and end times for daylight savings. 5.
Web Configuration • Custom: Create a custom OSD message. Enter the custom OSD text under Custom OSD. Device Name Channel ID Channel Name Time Custom 3. Enter the desired Row and Column for enabled OSD messages. Text on row 0 is shown at the top of the screen, and moves down as the row number increases.
Web Configuration Configure microphone settings for listen-in audio. Self-powered microphone required (not included). To configure microphone settings: 1. Click Device Configuration>Microphone. 2. Check Enable Microphone to enable listen-in audio or un-check to disable. 3. Under Microphone Volume, select the volume for the microphone between 1~100.
Web Configuration To change the language for the OSD and email alarms: 1. Click Device Configuration>Language. 2. Under Language, select the desired language then click OK to save changes. 6.8 Alarm Configuration Alarm Configuration contains the following sub-menus: • Disk Alarm •...
Web Configuration 3. Under Max Disk Space, enter the disk full percentage that will trigger an alarm (e.g. a Disk Full Alarm will be triggered when the recording disk is 80% full). 4. Check Disk Error Alarm to enable Disk Error Alarms. 5.
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Web Configuration 3. Click Schedule to configure a motion detection schedule. The Schedule Time Setting menu opens. NOTE: If the Schedule Time Setting menu does not open, disable any popup blockers. 4. Configure the weekly schedule. The schedule is divided into 3 periods, and motion detection will be enabled in all times during all 3 periods.
Web Configuration 6.9 Local Record Local Record contains the following sub-menus: • Record Policy • Record Directory 6.9.1 Record Directory Record Directory allows you to configure the microSD/SD memory card, NAS, and FTP storage locations. It also allows you format the microSD/SD card.
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Web Configuration 4. Click Modify. The Record Disk Path menu opens. Select SD1 Click Modify 5. Check Enable. Check Enable Click Format 6. Under File System, select SDVideo (recommended) or Ext3. 7. Click Format. A window will appear to show the status of the formatting. Wait for the formatting to complete and then click OK.
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Web Configuration 2. Under Disk Name, select ftp. Select ftp Click Modify 3. Click Modify. The Record Disk Path opens. 4. Check Enable. 5. Configure the following: Check Enable Configure FTP server information Click OK • IP: Enter the FTP server address. •...
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Web Configuration 6. Click OK. 7. Set up recording using the Record Policy sub-menu (see “6.9.1 Record Directory” on page 38). To access your recordings, use Syncro-V or manually access your FTP server. NOTE: On the Record Directory page, Status will be OK when FTP is selected if FTP is accessible and all settings have been entered correctly.
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Web Configuration 4. Configure the following: • IP: Enter the IP address of the NAS. • Path: Enter the NAS folder where video files will be saved. NAS folder /public must be located directly under the root folder of the NAS (e.g. •...
Web Configuration 6. Set up recording using the Record Policy sub-menu (see “6.9.1 Record Directory” on page 38). To access your recordings, use Syncro-V or manually access your NAS device. NOTE: On the Record Directory page, Status will be OK when NAS is selected if NAS is accessible and all settings have been entered correctly.
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Web Configuration The Record Policy menu allows you to set the microSD/SD memory card, NAS, and FTP recording parameters. Once configured, the device can record video directly to a microSD/SD card, NAS, and FTP. To enable recording to microSD/NAS/FTP: 1. Click Local Record>Record Policy. 2.
Web Configuration number of days and enter the Number of Days desired. Note that you must have sufficient storage space to save the number of days entered. 8. Click OK to save changes. NOTE: To view video from the SD/microSD card, FTP, or NAS, use Syncro-V’s playback features, see the Syncro-V manual on the CD for details.
6.11.1 DDNS The DDNS sub-menu allows you to configure DDNS settings. Before configuring DDNS settings, you must register the camera for a free Digimerge DDNS account (see “5. Configuring Remote Connection” on page 13). To configure DDNS settings: 1. Click Network Service>DDNS.
Web Configuration • Password: Enter the Password you received in the confirmation email. 4. Click OK to save settings. 6.12 Service Center Service Center contains the following sub-menus: • SMTP • Alarm Center (not supported) 6.12.1 SMTP (Email Alert Setup) The SMTP sub-menu allows you to configure email alerts when motion alarms occur.
Web Configuration To enable email alerts: 1. Click Service Center>SMTP. 2. Check Enable SMTP. 3. Configure the following: • SMTP Server Address: Enter the address for your SMTP server. • SMTP Server Port: Enter your server’s SMTP port number. • User Name: Enter the SMTP account user name. •...
Web Configuration 6.13.1 Group The Group page (Privilege>Group) allows you to manage permissions for user groups. Users obtain permissions from their group. The Administrators group contains all permissions and cannot be deleted or edited. To add a user group: 1. Click Add. The Add Group menu appears. NOTE: If the Add Group menu does not appear, disable any popup blockers.
Web Configuration 1. Under Group, select the group you would like to modify. 2. Click Modify to change the group name if needed, enter a new group name and click OK. 3. Change permissions as needed and click OK. To delete a user group: 1.
Web Configuration To add a user account: 1. Click Add. The Add User window appears. NOTE: If the Add User menu does not appear, disable any popup blockers. 2. Enter a User Name and Password for the account and repeat the password under Confirm.
Web Configuration 2. Click Privilege Manager>User. Select the user Click Unlock 3. Under User, select the locked user account. 4. Click Unlock to unlock the account. 6.14 Protocol Protocol contains the following sub-menus: • Protocol • Security (Not supported) NOTE: Do not check User Verification in the Security sub-menu, as it may block ONVIF software from detecting the camera.
Web Configuration 6.16 Default Settings Click Default Settings. Click Restore then click OK to restore the camera to factory default settings. The camera will reboot. 6.17 Sensor Configuration The Sensor Configuration menu is used to adjust camera image settings. To configure camera image settings using the Sensor Configuration menu: •...
Web Configuration • Click Save to save setting changes. • Click Reset to revert to the last saved changes. • Click Factory Setting to revert all camera sensor settings to factory defaults. • Click Cancel to exit. TIP: Hold the mouse over the tabs to see the full name of the tab. 6.17.1 Image Adjust Adjust the Brightness, Saturation, and Contrast settings for the image.
Web Configuration • MaxShutter: Sets the upper limit of the shutter speed when AutoShutter is selected. • FixedShutter: Sets the shutter speed when FixedShutter is selected. 6.17.3 Gain Mode Select gain mode and adjust gain settings. • Gain Mode: Select AutoGain or FixedGain. •...
Web Configuration • Night Color: Select Black_White to have the camera switch to black and white during night mode or select Multicolor to have the camera remain in color during night mode. 6.17.5 Auto Iris Set Auto Iris settings. • Auto Iris: Select ON to enable or OFF to disable. •...
Web Configuration 6.17.7 AE Meter Mode Set the Auto-Exposure Meter Mode from one of the following: • Multi-Pattern: When metering light, entire image is metered symmetrically. • Center-Weighted: When metering light, priority is given to the center of the image. •...
Web Configuration • WB Mode: Select Auto for automatic white balance or Manual to manually set the white balance. • Manual Mode: Select a mode for the lighting conditions or select Customized and manually adjust the RedGain and BlueGain. 6.17.9 WDR Configure settings for Digital Wide Dynamic Range.
Web Configuration 6.17.10 Mirror Enable/disable image mirroring. • Mirror: Select Horizontal to mirror the image horizontally, Vertical to mirror vertically, or Picture Flip to mirror both horizontally and vertically. Select Close to disable image mirroring. 6.17.11 Noise Filter Configure noise filter settings. •...
Resetting to Factory Defaults 7. RESETTING TO FACTORY DEFAULTS Follow the steps below to revert all settings to factory defaults. The camera must be connected to power to perform a factory reset. Remove the camera cover screws (2x) and remove the camera cover.
Technical Specifications 9. TECHNICAL SPECIFICATIONS Because our products are subject to continuous improvement, Digimerge reserves the right to modify product design and specifications without notice and without incurring any obligation. E&O.E.
Troubleshooting 10. TROUBLESHOOTING Can’t find the camera IP address using Syncro-V or other software: • Make sure Ethernet and/or DC power cables are correctly connected to the camera. • Make sure the PoE switch or DC power source meets the camera’s power requirements (class 3 PoE / 450mA / 5.4W / 12V).
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Troubleshooting Can’t connect to camera on a web browser using a DDNS address: • Digimerge DDNS address entered incorrectly into the address bar. Make sure to enter http://, the Domain Name you received in the confirmation email, followed by colon, and the HTTP port number of the camera (e.g.
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