Troubleshooting
Troubleshooting
For help with technical queries, advice on how to use your cooker, or to arrange a visit from a Britannia
engineer, please call our service & spares department on 0871 871 8680.
THE OVEN WILL NOT OPERATE
Is there power to the cooker?
Is the automatic programmer set to manual?
The main oven will not operate manually if the
programmer is set to automatic mode. (See page 20).
Confirm that power is on by checking that the clock is
functioning.
Check the switch fuse or circuit breaker.
THE BURNERS WILL NOT IGNITE
Is there power to the cooker?
Are the ignition candles or burner holes blocked? Are
the burner rings and burner caps seated firmly?
Confirm that power is on by checking that the clock is
functioning.
Check the switch fuse or circuit breaker.
Check that the ignition candle is clean and the burner
slots are dry and free of debris.
The burner rings should engage in the burner support.
See page 6.
THE BURNER IGNITES BUT GOES OUT WHEN THE
KNOB IS RELEASED
The burners have flame failure devices fitted as
standard. Therefore, after lighting the burner, keep the
knob pressed in for 5-10 seconds to activate the flame
failure device.
THE IGNITION CANDLES ARE SPARKING
CONTINUOUSLY
Is the hob wet from cleaning or a boil over?
Turn off the electricity supply and thoroughly dry the
burner components and ignition candles.
THE CONTROL KNOBS ARE GETTING TOO HOT
Are you cooking with the oven door open?
Keep the oven door shut when not in use or when
grilling (the XG separate grill compartment can be used
for open door grilling for short periods only - max 15
mins).
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A CONTROL KNOB IS LOOSE ON ITS SHAFT
The knob retaining spring clip may have come out.
Call our services & spares department for advice and a
replacement if necessary.
FOOD IS COOKING TOO QUICKLY
Are you using a fan function?
Are you using the Quickstart function?
When using a fan function you should reduce the
cooking temperature by 20°C when compared to
conventional cooking. Please see the cooking charts on
page 22 for temperatures.
Quickstart is not suitable as a cooking function; it
is only for pre-heating the oven. Once the oven has
reached temperature you should change over to
your required cooking function. Quickstart should
not be operated for more than 10 minutes.
FOOD IS NOT COOKING EVENLY
Are you cooking large volumes of food or using large
trays?
Air needs to circulate through the oven for even
cooking. Remove the grill pan from the oven when not
in use and always allow a gap on all four sides of
dishes. If cooking large quantities you may need to turn
your trays during the cooking time. Oversized baking
sheets, roasting pans and cake tins will act as a baffle
and prevent hot air from travelling around the oven.
Choose cooking equipment that allows a minimum of
2cm space on all sides to allow the free movement of
hot air.
THE GRILL IN THE OVEN IS SLOW
Have you selected the correct function?
Check that you have selected the grill function and not
the top element. See pages 16 - 17.
THE MAIN OVEN TAKES A LONG TIME TO
PREHEAT
Have you tried using the Quickstart function?
Pre-heat with the Quickstart function until the
temperature has been reached, then switch to your
required cooking function.
Quickstart should not be operated for more than 10
minutes.
Need help?
Do you have a question about the RANGE COOKERS and is the answer not in the manual?
Questions and answers
Can I remove the glass from the door for cleaning without removing the door? Britannia Range Master
Yes, the inner glass panes of the door can be removed for cleaning without removing the door. The door should be fully opened, and pins supplied should be inserted into each hinge to secure the door in an open position. Then, the stainless steel clips at the base of the door should be located to proceed with the removal of the inner glass panes.
This answer is automatically generated
Is it easy to replace the rubber door seals on model ABPOJHK1X4D
The document mentions that door seals should be replaced if damaged or worn and that replacements can be ordered from Britannia After Sales and Spares. However, it does not provide specific instructions for replacing the rubber door seals on the Britannia RANGE COOKERS model ABPOJHK1X4D. Therefore, it cannot be determined if the replacement process is easy.
This answer is automatically generated
We have an old Britannia range cooker model SI-10T6-L-G. Can you help by providing me with the relative electricity usage (wattage) of the **** oven (on the left-hand side) with the secondary, non-**** oven (right-hand side)?
Is it possible to turn the electric fan in the oven to bake a celebration fruit cake at a low temperature
Yes, the electric fan in a Britannia range cooker can be used to bake a celebration fruit cake at a low temperature, but the cooking time should be reduced compared to conventional cooking. When using a fan function, reduce the temperature by 20°C and also reduce the cooking time by 10 minutes for each hour after the first hour.
This answer is automatically generated
Is it possible to turn the oven fan off while baking a celebration fruit cake at a very low temperature
Yes, the oven fan can be turned off on a Britannia range cooker by selecting a non-fan (conventional) cooking function. This is suitable for baking a celebration fruit cake at a very low temperature.
This answer is automatically generated