Issues
You have intermittent loss
of audio or video.
You see small particles
when you look closely at
the edge of the frame of
the TV.
The
PIP
menu is not
available.
◀
POP (TV's internal banner
ad) appears on the screen.
Solutions and Explanations
•
Check the cable connections and reconnect them.
•
Loss of audio or video can be caused by using overly rigid or thick cables.
Make sure the cables are flexible enough for long term use. If mounting the
TV to a wall, we recommend using cables with 90 degree connectors.
•
This is part of the product's design and is not a defect.
•
functionality is only available when you are using an HDMI, PC, or
PIP
Component source.
•
Select
Home Use
under
Play
Feature.
English
Plug & Play
mode. For details, refer to the
▶
Plug &