Support; Troubleshooting - Sony PSP-E1004 Instruction Manual

Troubleshooting

Go through this section if you experience difficulty in
operating the PSP system. Should any problem persist,
®
please visit our Help and Support pages at http://eu.
playstation.com/support.
Power, battery and charging issues
The PSP system does not turn on.
®
T he battery charge may have run out. Charge the
�
battery.
The battery does not charge, or does not fully recharge.
W hen using the AC adaptor to charge the battery,
�
check the following:
– The AC adaptor is fully inserted into the electrical
outlet.
– The correct AC adaptor for this product is being
used.
W hen using a USB device connected to the system to
�
charge the battery, check or make note of the
following:
– The USB cable is fully inserted into the system and
the USB device.
– The USB device is turned on.
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Troubleshooting
12508 PSP E-1000_GB_MasterV2.indd 28
– The system is set to USB mode. If [USB Mode] is not
displayed on the screen, select
(USB Connection).
– Some USB devices cannot be used to charge the battery.
For details, see "Charging methods" (
– During gameplay and other operations, the battery cannot
be charged using a USB device.
T he battery may not charge efficiently or charging
�
may take longer depending on the usage conditions
and environmental factors. For details, see
"Information about the battery charge" (
C heck that the AC adaptor and USB cable connectors
�
are clean. If the connectors are dirty, wipe them with
a soft, dry cloth.
The battery charge doesn't last long.
T he charge may run out sooner depending on the
�
storage method, usage conditions or environment
factors. For details, see "Information about the battery
charge" ( page 13).
The PSP system is misshapen.
®
T he battery inside the PSP
�
battery ages. Contact the appropriate PSP
service helpline. Details are found within the contact
information section at http://eu.playstation.com/

support.

(Settings)
page 12).
page 13).
system may bulge as the
®
customer
®
21/09/2011 16:49