Wincor Nixdorf ND77 User Manual
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Wincor Nixdorf ND77 User Manual

Wincor Nixdorf ND77 User Manual

Modular pos printer
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ND77
Modular POS Printer
User Guide

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  • Page 1 ND77 Modular POS Printer User Guide...
  • Page 2 We would like to thank you in advance for your comments. With kind regards, Wincor Nixdorf International GmbH RD PD1 Wernerwerkdamm 16 Gebäude Nr. 36 D-13629 Berlin Fax: +49 30 3864 3075 Your opinion: (ND77) ND77, User Guide, Order No. 01750055814A...
  • Page 3 ND77 Modular POS Printer User Guide Edition July 2002...
  • Page 4 Copyright © Wincor Nixdorf International GmbH, 2002 The reproduction, transmission or use of this document or its contents is not permitted without express authority. Offenders will be liable for damages. All rights, including rights created by patent grant or registration of a utility model or design, are reserved.

  • Page 5: Table Of Contents

    The operator control panel ................ 14 Power ON/OFF ..................14 Receipt feed button................. 14 Journal feed button ................. 15 LEDs ....................... 15 Operation of the ND77 POS printer ............17 Document processing ................18 Changing the receipt and journal paper............ 19...
  • Page 6 Power supply cable .................48 Error messages via blink codes ...............49 LED “ERROR” ..................49 Recoverable errors..................49 Unrecoverable errors................50 All LED.....................51 Control Sequences ..................53 Mounting the spacer in the paper compartment of ND77 ......55 Print areas (Paper Roll Width 57.5 mm) ..........57...

  • Page 7: Manufacturer's Certification

    Manufacturer’s Certification General Licence The device complies with the requirements of the EEC directives 89/336/EEC with regard to “Electromagnetic compatibility” and 73/23/EEC “Low Voltage Directive”(in case the device has its own power connection). Therefore, you will find the CE mark on the device or packaging.

  • Page 8: Tested Safety

    Manufacturer’s Certification Important Notes Important Notes The accessory printer ND77 is for use with UL listed POS systems and/or UL listed computers. The printer complies with the relevant safety regulations for information technology equipment. Should you have any doubts about the permissibility of installation in a certain environment (e.g.
  • Page 9 Turn off and unplug the printer immediately if an emergency occurs (for example, if the printer housing is damaged or any foreign substan- ce gets into the printer). Call your Wincor Nixdorf Customer Service. Always dispose of used parts, such as printer ribbons, in an environ- mentally safe manner (see chapter “Recycling”).

  • Page 10: Introduction

    (plug-in-system), easy to use, and which requires a minimum of space. The ND77 has no trouble even with documents; it can print docu- ments of up to A5 in size - quickly and easily. Larger documents can be inserted.
  • Page 11 Introduction Care of the ND77 Introduction Care of the ND77 Before cleaning make sure that the power is switched off, the power supply plug is disconnected and that no moisture gets into the printer. To clean the inner housing use a soft brush or a small vacuum cleaner.

  • Page 12: Recycling The Nd77 Pos Printer

    Nixdorf (WN) guarantees the environmentally safe disposal of these parts in a Recycling Center, which is certified according to ISO 9001. So please do not just throw your ND77 on the scrap heap when it has ser- ved its time. Make use of our environmentally sound and up-to-date recy-...

  • Page 13: Warranty

    Please order spare parts at the Wincor Nixdorf customer service. Warranty In case your ND77 works faulty and you are going to send it to the Wincor Nixdorf Customer Service, make sure to remove the printhead be- fore. Our Service then will replace your printer with a faultless ND77 in which you only have to insert your printhead again.
  • Page 14 Introduction Warranty GB - 8...

  • Page 15: Installation

    Setting up the device Set up the ND77 where it will not be exposed to extreme environmental conditions such as vibrations, dust, moisture, heat and strong magnetic fields. Put the printer on level area.

  • Page 16: Cabling Of The Nd77

    Installation Before Switching On Cabling of the ND77 Installation Before Switching On The printer should be installed in the following order: Plug in and secure the data communication cable. Plug in the power supply cable into the HOSIDEN power cord...

  • Page 17: Securing The Data Communication Cable

    Connect the ND77 with the POS system via the power supply cable. When using an external power supply unit connect the cable for power supply with the ND77 and plug in the power cable of the unit into a groun- ded-contact mains supply socket.

  • Page 18: Disconnecting Cables

    Unplug all cables from the devices. Connection to the POS system Connection to the POS system The accessory printer ND77 is for use with UL listed POS systems and/or UL listed computers! The ND77 can be connected to the V.24 interface (serial interface) of the POS system.

  • Page 19: Connecting Peripherals

    Cash drawer Connecting peripherals The ND77 has a RJ12 jack for connecting a cash drawer. To prevent mal- functions, make sure that the connector is plugged firmly into the socket. Power is supplied to the cash drawer via this socket.

  • Page 20: The Operator Control Panel

    Installation The operator control panel The operator control panel The operator control panel The components which make up the operator control panel include the po- wer switch, LEDs and paper feed buttons. The operator control panel is lo- cated at the top of the printer. Access to the power switch is covered by the top cover of the printer.

  • Page 21: Journal Feed Button

    Installation The operator control panel With the cover open, this button is always enabled even if it is locked by the command ESC c5. Journal feed button Press the journal feed button once to advance journal paper one line. The line spacing corresponds to the default value of 1,6".
  • Page 22 Installation The operator control panel GB - 16...

  • Page 23: Operation Of The Nd77 Pos Printer

    9 x 9 dot matrix or 7 x 9 dot matrix, depending on the character types you select from your application software. The ND77 provides you with the possibility of controlling the line feed of the receipt and journal paper via two buttons on the operator control panel.

  • Page 24: Document Processing

    Operation of the ND77 Document processing Document processing The ND77 prints documents up to a size of DIN A5. Consult the appendix for the print area and the paper specifications. Documents larger than DIN A5 can be inserted. When printing a check, bold printing should be enabled.

  • Page 25: Changing The Receipt And Journal Paper

    Operation of the ND77 Changing the receipt and journal paper After processing, the document will be ejected. The yellow LED flashes twice. Now you can remove the document. If the document sensors recognize a document end during document processing, although print data still located in the print controller, this will lead to a print stop (only if print stop is enabled).

  • Page 26: Removing Remaining Receipt Paper

    Operation of the ND77 Changing the receipt and journal paper Removing remaining receipt paper Press the release button (see arrow) and lift up the housing cover to gain access to the paper roll. You can remove the remaining paper by pressing the line feed button on the control panel.
  • Page 27 Operation of the ND77 Changing the receipt and journal paper Insert the new paper roll into the paper compartment as shown in the illustration below. Press the button to the left of the receipt compartment (see arrow) and lift up the printing mechanism.
  • Page 28 Operation of the ND77 Changing the receipt and journal paper Next, guide the end of the paper from below into the receipt output. Push it until it is visible on top. Check whether the paper is straight and close the printing mechanism by pressing on the spot marked with arrow 2 until the printing mechanism snaps into place.

  • Page 29: Changing The Journal Roll

    Operation of the ND77 Changing the receipt and journal paper Changing the journal roll When you see a red stripe on the journal paper or when the paper end LED “J” lights up, it is time to insert a new journal roll. Change the journal...
  • Page 30 Operation of the ND77 Changing the receipt and journal paper Insert the new paper roll into the paper compartment as shown in the illustration below. Next, push the end of the paper from below into the journal guide. Push it until it is visible on top.
  • Page 31 Operation of the ND77 Changing the receipt and journal paper Pull out enough paper from the journal opening (approx. 30 cm) to allow it to be threaded into the take-up spool. Check whether the paper is straight and close the printing mechanism.

  • Page 32: Changing The Ribbon Cassette

    Operation of the ND77 Changing the ribbon cassette Changing the ribbon cassette Changing the ribbon cassette Press the release button and lift up the housing cover. Press the button to the left of the receipt compartment (see arrow) and lift up the printing mechanism.
  • Page 33 Operation of the ND77 Changing the ribbon cassette Take the new ribbon cassette out of the pack. Before inserting the cassette into the printer housing, tighten the ribbon by turning the knob on the cassette. Insert the cassette in a way that the guiding pins beside the cassette will slide into the recesses of the printer housing (see example in the magni- fied view).

  • Page 34: Notes On The Automatic Document Detection

    Operation of the ND77 Changing the ribbon cassette Make sure that the ribbon will be threaded under the guiding pins of the print head (see illustration below). Guiding Pin Caution! The print head may be hot! Tighten the ribbon again by turning the knob several times.

  • Page 35: Dip Switches

    Operation of the ND77 DIP Switches DIP Switches DIP Switches The ND 77 has two banks of DIP switches that can change the printer settings. Please note, that the line parameters between the V.24 interface of the printer must correspond to those of the host system. Changing DIP switches will only get valid after a restart of the ND 77.
  • Page 36 Operation of the ND77 DIP Switches The DIP switches are allocated as follows: DSW 2 DSW 1 Bank 1 Bank 2 Each switch functions as follows: Bank 1 DIP Function Default Cutter Deactivated Activated Parity Enabled Disabled Parity selection Even...
  • Page 37 Operation of the ND77 DIP Switches Bank 2 DIP Function Default Auto line Always Always feed enabled disabled Reserve Font selection 9 x 9 7 x 9 Carriage speed HIGH Busy condition Receive buffer Off-line or full receive buffer full...

  • Page 38: Self Test

    Operation of the ND77 Self Test Self Test Self Test To start a printer self test proceed as follows: Press the release button and lift up the housing cover. Turn on the power with the power switch on the operator control panel.
  • Page 39 GB - 33...
  • Page 40 Insert a document as soon as the yellow LED is blinking. The following will be printed: Fifteen seconds after the self test, the ND77 will reset and is ready to print. GB - 34...

  • Page 41: Replacing The Print Head

    Operation of the ND77 Replacing the print head Replacing the print head Replacing the print head The print head can be replaced as follows: Press the release button and lift up the housing cover. Turn off the power with the power switch at the operator control panel.
  • Page 42 Then unplug the flexible cable from the print head socket. To insert the new print head, follow the same procedure in reverse order. Should you send a faulty ND77 to the Wincor Nixdorf Customer Service, remove the printhead before. See also page 7 in this manual.

  • Page 43: Adjusting The Paper End Detectors

    Operation of the ND77 Adjusting the paper end detectors Adjusting the paper end detectors Adjusting the paper end detectors The paper end detectors detect when the paper end is almost reached. Operation of the ND77 Software programs can use the ESC c 4 command to enable or disable the paper end recognition.
  • Page 44 Operation of the ND77 Adjusting the paper end detectors Locate the adjusting screws shown in the illustration below. To change the adjustment position please proceed as follows: Loosen the appropriate adjusting screw with a coin or a screw- driver (1).

  • Page 45: Printing With The Nd77

    The maximum size of a stamp you can print with your ND77 is an area of 25 856 dots. The maximum width (W) is 180 pixel (= 61.2 mm) with a pa- per roll width of 69.5 mm.

  • Page 46: Logo Printing

    Subsequently, the maximum size of your logo is an area of 25 856 dots. The print data will be loaded into the RAM of your ND77 by sending the control sequence GS *. By sending the GS / sequence these data can finally be printed.

  • Page 47: Appendix

    Appendix Technical Data Footprint: Height 215 mm Width 251 mm Depth 280 mm Weight (w/o paper) approx. 6kg IEC 721Class 3K3 Climatic Category +5 until +40°C Operating Temperature External power supply unit Power supply 24V / 2.0 A or via BEETLE /L approx.

  • Page 48: Dimensions With Covers Open

    Appendix Technical Data Dimensions with covers open Appendix Technical Data The following values also refer to a build in printer (all dimensions in mm). Increase this value up to 125 when you use DIN A4 documents. GB - 42...

  • Page 49: Paper Specification

    Appendix Paper Specification Paper Specification Receipt - and Journal paper (single ply) Paper Specification max. 83 mm Roll diameter (outside) 12 mm +0, -2 mm Roll diameter (inside) 69,5 ±0,5 mm Roll width Option 57,5 ±0,5mm 60g/m² ±4% Weight max. 0,1 mm Thickness of paper min.

  • Page 50: Print Areas (Paper Roll Width 69.5 Mm)

    Appendix Paper Specification Print areas (Paper Roll Width 69.5 mm) The following illustrations show the print area of the three print stations with a paper roll width of 69,5 mm and a document of DIN A5 format. The values are indicated in mm in relation to the home position of the print head (see also page 53).

  • Page 51: Interfaces

    Opening pulse for cash drawer 2 Signal Ground The Wincor Nixdorf cash drawers KA16, KA17 and KA18 can be connec- ted by cash drawer cables ; cable lengths: 0.8m (CR KB - 0940); 1.5m (CR KB - 0930); 5.0m (CR KB - 0941).

  • Page 52: Serial Interface To The Customer Display

    Serial system interface A standard cable for connecting printers to the serial interface is used to connect the ND77 to a PC or a PC-compatible unit (e.g. BEETLE Systems). This cable has a 25-pin D-sub connector on the end connecting to the prin- ter.
  • Page 53 Appendix Interfaces BEETLE ND77 1 NC 1 NC 2 TXD 2 RXD 3 RXD 3 TXD 4 RTS 4 DTR 5 CTS 5 SG 6 DSR 6 DSR 7 SG 7 RTS 20 DTR 8 CTS 9 NC Cables must be shielded and connected to both connector housings.

  • Page 54: Power Supply Cable

    Appendix Interfaces Power supply cable The illustration below shows the Pin assignment of the power supply cable between the ND77 and the BEETLE system. BEETLE ND77 24V Output 24V Input 1 +24V 1 +24V 2 Ground 2 Ground 3 Power ID...

  • Page 55: Error Messages Via Blink Codes

    Appendix Blink codes Error messages via blink codes LED “ERROR” Appendix Blink codes As described in the chapter “Operator Control Panel”, blinking of the red LED “ERROR” indicates that an error has occured. The respective blink codes are shown graphically in the following section. The blinking cycle lasts about 2 sec.

  • Page 56: Unrecoverable Errors

    Blink codes Document ejection error Remove possible paper jam and clean the deflection prism (see chapter “Care of the ND77") Unrecoverable errors You can not recover from the following errors. Should these errors occur, turn off the power immediately and contact your technical support.

  • Page 57: All Led

    Appendix Blink codes Thermistor error The termistor is malfunctioning or not installed. The foil cable of the print head is malfunctioning or not connected. All LED The following unrecoverable errors may occur when switching on the prin- ter, all LEDs will be blinking in a cycle of approx. 4 sec: Hardware error This error refers to RAM, ROM, microcontroller.
  • Page 58 Appendix Blink codes Firmware error When a firmware error occurs (wrong checksum) the blink code will be re- peated three times. Subsequently, the printer is in loading mode. The yel- low LED “Document” is on. It is necessary to load the firmware again. Checksum error The blink code will appear once when a checksum error occurs after po- wer up.

  • Page 59: Control Sequences

    Control Sequences Control Sequences Control Sequences The control sequences of the printer controller are based on the ESC/POS standard. The following list shows all the available sequences of the ND77. Code Function Print and line feed Print and eject document paper...
  • Page 60 Set vertical motion unit GS a Enable / disable automatic status back GS r Transmit status For programming your printer, please find a detailed description of the control sequences, the document handling and character pages in the “ND77 Programmers Guide”. GB - 54...

  • Page 61: Mounting The Spacer In The Paper Compartment Of Nd77

    Mounting the spacer in the paper compartment of ND77 Spacer If you want your ND77 to print on paper rolls with a roll width of 57,5 mm (± 0,5 mm) you have to insert a spacer. Therefore, first press the release button and lift up the housing cover.
  • Page 62 Appendix Spacer Now insert the spacer into the guidance (see picture) by pressing the spacer´s upper catch from above on to the deflection roller. Spring catches Finally press the two spring catches of the upper catch (see above) into the marked holes (see arrow) until you hear them click into place. Please mind to set the DIP switch 10 on bank 2 to ON (see chapter “DIP switches”, page 27), the firmware then will adjust the print position.

  • Page 63: Print Areas (Paper Roll Width 57.5 Mm)

    Appendix Paper Specification Print areas (Paper Roll Width 57.5 mm) The following illustration shows the print area of the print stations bon and journal with a paper roll width of 57.5 mm. Paper Specification The values are indicated in mm in relation to the home position of the print head.

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