NEC UNIVERGE SV8100 Configuration Manual page 97

UNIVERGE SV8100
Voice Response System (VRS)
The PZ-VM21 daughter board provides the option for the Voice Response System
(VRS) which gives the system voice recording and playback ability. The VRS
CompactFlash card provides up to 100 system messages (General Message,
Automated Attendant greetings, ACD messages, and the 900 Preamble).
Configuration Guide
On (Green)
– provides a recorded message which any user can hear.
General Message
Automated Attendant (Operator Assistance)
greeting to the caller, and then lets the caller directly dial a system extension.
– provides announcement and overflow messages for ACD
ACD Messages
groups.
– any extension user can Transfer their outside call to the
Transfer to the VRS
VRS.
Voice Prompting Messages
alerts callers using 900 lines of the cost and features of the
900 Preamble –
pay-per-call service.
Time, Date and Station Number Check
quickly hear a recording for the time, date, or the extension number.
Responding to the interrupting party
– answers incoming calls, plays a
– plays call and feature status messages to users.
– lets a multiline terminal extension user
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