Page 1
® Safe & Sound Video and audio monitor User’s manual w w w .v t e c h p h o n e s . c o m Models: VM321/VM321-2...
Page 2
Important safety instructions on pages iii-iv of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech product. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product.
Page 3
Product introduction VM321 is a video and audio monitor which consists of one parent unit (VM321 PU) and one baby unit (VM321 BU). VM321-2 is a video and audio monitor which consists of one parent unit (VM321-2 PU) and two baby units (VM321-2 BU).
Important safety instructions When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Follow all warnings and instructions marked on the product. Adult setup is required. This product is intended as an aid.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless devices. Electromagnetic fields (EMF) This VTech product complies with all standards regarding electromagnetic fields (EMF). If handled properly and according to the instructions in this user’s manual, the product is...
Table of contents Getting started .......1 Baby unit operation ....29 Parts checklist ......... 1 Power on or off the baby unit ..29 Baby unit battery installation ... 2 Speaker volume ......29 Baby unit installation ....... 3 Play lullabies ........29 Baby unit installation options ...
Check to make sure the package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Parent unit Parent unit battery Battery for (VM321 PU/VM321-2 PU) compartment cover * parent unit * Baby unit Baby unit battery Baby unit...
Getting started Baby unit battery installation You can power up the baby unit by connecting it to AC power or to four AA alkaline batteries. Even if the baby unit is connected to AC power, we recommend you also install four AA alkaline batteries. This guarantees continual operation in case of a power outage.
Getting started Baby unit installation Install the baby unit as shown below. Make sure that the power outlet is not controlled by a wall switch. Bundle the power cord neatly with the self-adhesive strap. Power outlet not controlled by a wall switch Raise the antenna for better reception.
Getting started Baby unit installation options The baby unit is ready for tabletop use. Use the provided wall mount if you want to mount it on a wall. Make sure to test the reception and the baby unit position before completing the wall mounting installation (see Test your video and audio monitor before use on page 20).
Page 11
Getting started Baby unit installation options (continued) Align the wall mount and screws with the holes in the wall as shown. Make sure to attach the screw in the middle hole first so that the wall mount position is fixed. Then attach the other screw in the top hole. Place the baby unit on the wall mount and tighten the screw into the threaded socket at the bottom to secure the baby unit.
Page 12
Getting started Baby unit installation options (continued) Bundle the power cord neatly with the self-adhesive strap. Make sure to keep the power adapter cord away from children’s reach.
Page 13
Getting started Baby unit installation options (continued) Option 2: Use this method so that you can relocate the baby unit with the wall mount easily. Place the wall mount on a wall and then use a pencil to mark the top and the bottom holes as shown.
Page 14
Getting started Baby unit installation options (continued) Insert the screws into the holes and tighten the screws until only 1/4 inch of the screws are exposed. Place the baby unit on the wall mount and tighten the screw into the threaded socket at the bottom to secure the baby unit.
Page 15
Getting started Baby unit installation options (continued) Bundle the power cord neatly with the self-adhesive strap. Make sure to keep the power adapter cord away from children’s reach.
Getting started Parent unit battery installation You can power up the parent unit by connecting it to AC power or to the rechargeable battery provided. Even if the parent unit is connected to AC power, we recommend you also install the battery. This guarantees continual operation in case of a power outage.
Page 17
Getting started Parent unit battery installation (continued) To replace the battery, press down on the large tab of the battery and pull it out of the battery compartment, then follow the steps on page 10 to install the battery. • The operating time for using the rechargeable battery is short.
Getting started Parent unit installation Install the parent unit as shown below. Make sure that the power outlet is not controlled by a wall switch. Bundle the adapter cord neatly with the attached self-adhesive strap. Raise the antenna Power outlet not for better reception.
Getting started Parent unit battery charging Once you have installed the parent unit (see page 12) and its battery (see page 10), press for 2 seconds to turn it on. The battery icon indicates the battery status (see the table below). The parent unit battery is fully charged after 12 hours of continuous charging.
Getting started Baby unit overview 1 _ Camera 10 _ (Skip) 2 _ Infrared LEDs Press to skip to the next lullaby (page 29). Backup light for night vision (page 29). 11 _ Threaded socket (1/4 in) (On/off) For installation of the provided wall Press and hold to turn on or off mount (page 4) or a tripod (page 29).
Getting started Baby unit lights (On/off) On in red when the baby unit is powered batteries. On in green when the baby unit is powered by AC power. On in orange when the baby unit is not paired to the parent unit. Flashes in red when the baby unit battery is low.
Getting started Parent unit overview /VOL + Press to increase the speaker volume (page 30). While in a menu, press to scroll up. While viewing in mode, press to move upward (page 30). While viewing in multi-CAM mode, press to scroll up or down to highlight a desired camera (page 30).
Getting started Parent unit overview (continued) Pull the adjustable stand out to stand on a flat surface. Parent unit lights LINK On when strong signal strength is detected between the parent unit and the selected baby unit. Flashes when the parent unit cannot link to the selected baby unit. Off when the parent unit is turned off.
Getting started Parent unit display screen icons Connection status displays when strong signal strength is detected between the baby unit and the parent unit. displays when moderate signal strength is detected between the baby unit and the parent unit. displays when the link between the baby unit and the parent unit is lost. Zoom - Displays when the camera at the selected baby unit has zoomed in.
Getting started Positioning and operating range Position the video and audio monitor Place the parent unit within the operating range (see below) of the baby unit. We recommend the parent unit is at least 3 feet away from the baby unit to avoid audio feedback.
Getting started Test your video and audio monitor before use It is important to test the video and audio monitor when it is installed initially, and at regular times thereafter. Test your parent unit and baby units if they have not been used for a long time or you suspect they are defective. To test your video and audio monitor: Place the parent unit and the baby units in the same room to test the product.
Parent unit settings Using the menu To enter the parent unit menu: Press MENU/ when the parent unit is not in use. SELECT Press until the desired feature is highlighted on the left side. Press /SELECT or to enter that feature menu. MENU Press until the desired feature or option is highlighted on the right...
Parent unit settings Alert tone Low battery tone alert You can set whether the parent unit beeps whenever the parent unit or the baby unit operates in low battery condition. The low battery tone alert is preset to On. To set the low battery tone alert: Press MENU/ when the parent unit is not in use.
Parent unit settings Sensitivity You can use the parent unit to change the sound sensitivity level of the baby units from Level 1 to Level 5 (Maximum). The higher the sound sensitivity level is set, the more sensitive the baby unit is in detecting sounds for transmitting to the parent unit.
Parent unit settings Temperature Minimum temperature You can set the desired minimum room temperature of the baby unit. The minimum temperature can be set between 52 F (11 C) and 69 F (20 C). The minimum temperature is preset to 57 F (14 To set the minimum temperature of the baby unit: Press MENU/...
Parent unit settings Temperature (continued) Temperature alert You can set whether the parent unit beeps whenever the temperature is out of the preset temperature range. The temperature alert is preset to Off. To set the temperature alert of the baby unit: Press MENU/ when the parent unit is not in use.
Parent unit settings Vibration You can set the parent unit to vibrate once whenever there is any sound detected from the baby units after 20 seconds of silence. The vibration setting is preset to On if speaker is off. To change the vibration setting: Press MENU/ when the parent unit is not in use.
Parent unit settings LCD brightness You can change the brightness of the parent unit screen from Level 1 to Level 5. The LCD brightness is preset to Level 3. To set the brightness of the parent unit screen: Press MENU/ when the parent unit is not in use.
Parent unit settings Pair/unpair CAM (continued) Unpair CAM Make sure you power on the baby unit and the parent unit before unpairing the baby unit. To unpair a baby unit: On the idle parent unit, press MENU/ SELECT to choose PAIR CAM, then press /SELECT or Press MENU...
Baby unit operation Power on or off the baby unit • Press and hold for 2 seconds to turn on the baby unit. light turns on. • Press and hold for 2 seconds again to turn off the baby unit. The light turns off.
Parent unit operation Power on or off the parent unit • Press and hold for 2 seconds to turn on the parent unit. The display screen turns on. • Press and hold for 2 seconds again to turn off the parent unit.
Parent unit operation View You can change the screen to view images from different baby units, or you can turn off the screen. To view different baby units while in CAM X: Press repeatedly to switch to the desired baby units. chronological order: CAM 1 to CAM 4.
Appendix Parent unit display screen messages Battery low at CAM # When the baby unit is powered by batteries, the stated baby unit batteries need to be changed. It will be powered off after 30 seconds automatically. Battery low at Parent Unit When the parent unit is powered by the rechargeable battery and the battery level is low, it needs to...
Appendix Parent unit battery It takes up to hours for the battery to be fully charged. The standby time varies depending on the sensitivity level you set, your actual use and the age of the battery. The battery needs charging when: •...
Appendix Troubleshooting If you have difficulty with your video and audio monitor, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. My video and audio monitor does not work at all.
Page 41
Appendix Troubleshooting (continued) The parent unit plays any sounds from the baby unit and I think it is too noisy. You may have set the sensitivity level to Level 5 (Maximum). If you do so, the baby • unit will transmit any sounds detected to the parent unit. You may need to adjust the sensitivity level to a lower level (page 23).
Page 42
Appendix Troubleshooting (continued) The battery does not charge in the parent unit or the parent unit battery does not accept charge. • Make sure the battery is installed in the parent unit battery compartment correctly. The light on the parent unit should be on when charging. •...
Page 43
Appendix Troubleshooting (continued) The link between the baby unit and the parent unit is lost every now and then, and I’m experiencing sound interruptions. • Move the parent unit closer to the baby unit (but not less than 3 feet). The baby units may be out of range.
Appendix Operating range This product operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this baby unit and parent unit can communicate over only a certain distance - which can vary with the locations of the baby unit, the parent unit, the weather, and the layout of your home.
VTech product service centers. ® Please call 1 (800) 8 BATTERY TM for information on Li-ion battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.
Appendix FCC and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all functions, except parent unit battery charging, will be disabled.
Appendix For cETL compliance only Mesures de sécurité importantes Lorsque vous utilisez votre appareil, vous devriez toujours suivre certaines mesures de précaution de base afin de réduire les risques d’incendie, d’électrocution et de blessures corporelles, dont ceux qui suivent : Observez toutes les instructions et mises en garde inscrites sur l’appareil.
Page 49
Appendix For cETL compliance only (continued) 16. Les trous et ouvertures du boîtier, situés à l’arrière de l’appareil ou sous celui-ci, servent à aérer l’appareil. Pour l’empêcher de surchauffer, ne bloquez sous aucun prétexte ces ouvertures et n’empêchez pas l’aération adéquate de l’appareil en le plaçant sur un lit, divan, tapis ou toute autre surface similaire.
Page 50
Champs électromagnétiques (EMF) Ce produit de VTech est conforme à toutes les normes se rapportant aux champs électromagnétiques (EMF) standard. Si vous le manipulez correctement en suivant les instructions de ce guide, son utilisation sera sécuritaire pendant de nombreuses...
Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
Page 52
If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.
Appendix Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Baby unit: 2402 - 2478.5 MHz Parent unit: 2402 -2478.5 MHz Channels 2.8” Color LCD (QVGA 320x240 pixel) Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.
Index Add a baby unit 27 Maintenance 38 Alert 22, 25 Maximum temperature 24 Alert tone 22 Menu 21 Audio settings 19 Minimum temperature 24 Monitoring mode 21 Multi-CAM mode 21, 30 Baby unit battery installation 2 Baby unit installation 3 Baby unit installation options 4 Night vision 29 Baby unit lights 15...
Page 55
Index Safety instructions iii–iv Screen icons 18 Screen messages 32 Self-adhesive strap 3, 12 Sensitivity 23 Settings 21–28 Single-CAM mode 21 Sound-activated screen 26 Sound sensitivity 23 Speaker volume 29, 30 Talk to the baby unit 31 Technical specifications 47 Temperature 24–25 Temperature alert 25 Temperature format 25...
Need help?
Do you have a question about the VM321 and is the answer not in the manual?
Questions and answers