Page 3
RM-808, RM-823 Version 3.0 For disassembling you need the Nokia Standard Toolkit version 2. You will also need the SIM door key, the camera removal tool SS-210, the unibody opening tool SS-282 and the SS-195A. Protect the DISPLAY WINDOW with protective film.
Page 4
Open the SIM TRAY by inserting the SIM door key to the hole in the release door. Pull out and remove the SIM TRAY.
Page 5
Remove the LOCK PIN LABEL with tweezers. Do not use it again. Discard it. Withdraw the LOCK PIN with the shown tweezers. Be careful not to damage the LOCK PIN or the BODY ASSEMBLY.
Page 6
Insert the unibody opening tool SS-282 to the LOCK PIN hole and lever up the top right corner of the DISPLAY ASSEMBLY. Be careful not to damage the BODY ASSEMBLY or the DISPLAY ASSEMBLY. Release the right side of the DISPLAY ASSEMBLY by opening the two shown clips with the SRT-6.
Page 7
Lift up the right side of the DISPLAY ASSEMBLY. To get access to all of the screws, place the SS-93 under the left side of the device.
Page 8
Then lift the left side of the DISPLAY ASSEMBLY over the left edge of the BODY ASSEMBLY. Flip open the DISPLAY ASSEMBLY. Be careful not to damage the UI FLEX or the DISPLAY FLEX.
Page 9
Unscrew the seven TORX+ size 4 screws in the order shown. Do not use them again. Discard them. Unscrew the three camera cross screws with a camera cross screwdriver in the order shown. Do not use them again. Discard them.
Page 10
Remove the USB SEALING PLUG with tweezers. Release the left side of the CHASSIS from the two shown places with the SS-93.
Page 11
Note that the BATTERY is still connected so be careful not to cause a short circuit. Be careful not to damage the flexes while releasing the CHASSIS.
Page 12
Note that the CHASSIS is attached to the BATTERY with an adhesive. Use the SS-195A to separate the CHASSIS from the BATTERY as shown. Remove the CHASSIS.
Page 13
Open the BATTERY connector with the SRT-6. Note that it is important to disconnect the BATTERY at this stage to avoid a short circuit. Be careful not to damage the connector or any components nearby. Open the U I connector and the DISPLAY connector with the SRT-6. Be careful not to damage the connectors or any components nearby.
Page 14
Remove the DISPLAY ASSEMBLY. The SS-93 can now be removed.
Page 15
Open the side key connector with the SRT-6. Be careful not to damage the connector or any components nearby. Release the BATTERY with the SS-93.
Page 16
Remove the BATTERY. Remove the PRIMARY MICROPHONE BOOT with tweezers.
Page 17
Release the two shown clips holding the ENGINE BOARD with the sharp end of the SS-93. Be careful not to damage any components nearby. Lift up the ENGINE BOARD from the bottom end first. Then pull the ENGINE BOARD to the direction shown.
Page 18
The ENGINE BOARD can now be removed. Remove the USB BOOT with tweezers.
Page 19
Remove the CAMERA BOOT with tweezers. Remove the IHF LID SEAL PLUG with tweezers.
Page 20
Remove the TOP BATTERY ADHESIVE from the CHASSIS with tweezers or peel it off with the SS-93. Note that the TOP BATTERY ADHESIVE may differ from the one used in this picture. Do not use the TOP BATTERY ADHESIVE again. Discard it. Remove the BATTERY ADHESIVE from the BATTERY with tweezers.
Page 21
Release the clip on the bottom side of the ENGINE BOARD holding the EARPIECE and USB HOLDER ASSEMBLY with the sharp end of the SS-93. Be careful not to damage any components nearby. Remove the EARPIECE and USB HOLDER ASSEMBLY including the EARPIECE HOLDER ADHESIVE.
Page 22
Open the DIPRO CAMERA FLEX connector with the SRT-6. Be careful not to damage the connector or any components nearby. Remove the DIPRO CAMERA FLEX.
Page 23
Release the three shown SHIELDING LIDS from the top side of the ENGINE BOARD with the dental tool and remove them with tweezers. Be careful not to damage any components nearby. Do not use them again. Discard them. Release the five shown SHIELDING LIDS from the bottom side of the ENGINE BOARD with the dental tool and remove them with tweezers.
Page 24
When removing the camera be careful not to damage the two shown springs. Place the SS-210 on top of the CAMERA and push down the metal sheets to unlock the camera retaining clips. Hold from the shown sides of the SS-210 and lift up to remove the CAMERA.
Page 26
RM-808, RM-823 Version 3.0 For disassembling you need the Nokia Standard Toolkit version 2. You will also need the SIM door key, the camera removal tool SS-210 and the unibody opening tool SS-282. Protect the DISPLAY WINDOW with protective film.
Page 27
Open the SIM TRAY by inserting the SIM door key to the hole in the release door. Pull out and remove the SIM TRAY.
Page 28
Remove the LOCK PIN LABEL with tweezers. Do not use it again. Discard it. Withdraw the LOCK PIN with the shown tweezers. Be careful not to damage the LOCK PIN or the BODY ASSEMBLY.
Page 29
Insert the unibody opening tool SS-282 to the LOCK PIN hole and lever up the top right corner of the DISPLAY ASSEMBLY. Be careful not to damage the BODY ASSEMBLY or the DISPLAY ASSEMBLY. Release the right side of the DISPLAY ASSEMBLY by opening the two shown clips with the SRT-6.
Page 30
Lift up the right side of the DISPLAY ASSEMBLY. To get access to all of the screws, place the SS-93 under the left side of the device.
Page 31
Then lift the left side of the DISPLAY ASSEMBLY over the left edge of the BODY ASSEMBLY. Flip open the DISPLAY ASSEMBLY. Be careful not to damage the UI FLEX or the DISPLAY FLEX.
Page 32
Unscrew the seven TORX+ size 4 screws in the order shown. Do not use them again. Discard them. Unscrew the three camera cross screws with a camera cross screwdriver in the order shown. Do not use them again. Discard them.
Page 33
Remove the USB SEALING PLUG with tweezers. Release the left side of the CHASSIS from the two shown places with the SS-93.
Page 34
Note that the BATTERY is still connected so be careful not to cause a short circuit. Be careful not to damage the flexes while releasing the CHASSIS.
Page 35
Insert the sharp end of the SS-93 to the shown hole to disconnect the battery. Be careful not to damage the connector or any components nearby. Note that the BATTERY is taped to the CHASSIS. Lift up the LEFT side of the CHASSIS.
Page 36
Remove the CHASSIS including the BATTERY. Open the DISPLAY connector and the UI connector with the SRT-6. Be careful not to damage the connectors or any components nearby.
Page 37
Remove the DISPLAY ASSEMBLY. The SS-93 can now be removed.
Page 38
Open the side key connector with the SRT-6. Be careful not to damage the connector or any components nearby. Remove the PRIMARY MICROPHONE BOOT with tweezers.
Page 39
Release the two shown clips holding the ENGINE BOARD with the sharp end of the SS-93. Be careful not to damage any components nearby. Lift up the ENGINE BOARD from the bottom end first. Then pull the ENGINE BOARD to the direction shown.
Page 40
The ENGINE BOARD can now be removed. Remove the USB BOOT with tweezers.
Page 41
Remove the CAMERA BOOT with tweezers. Remove the IHF LID SEAL PLUG with tweezers.
Page 42
Release the BATTERY from the CHASSIS with the SS-93. Remove the BATTERY.
Page 43
Remove the TOP BATTERY ADHESIVE from the CHASSIS with tweezers or peel it off with the SS-93. Note that the TOP BATTERY ADHESIVE may differ from the one used in this picture. Do not use the TOP BATTERY ADHESIVE again. Discard it. Remove the BATTERY ADHESIVE from the BATTERY with tweezers.
Page 44
Release the clip on the bottom side of the ENGINE BOARD holding the EARPIECE and USB HOLDER ASSEMBLY with the sharp end of the SS-93. Be careful not to damage any components nearby. Remove the EARPIECE and USB HOLDER ASSEMBLY including the EARPIECE HOLDER ADHESIVE.
Page 45
Open the DIPRO CAMERA FLEX connector with the SRT-6. Be careful not to damage the connector or any components nearby. Remove the DIPRO CAMERA FLEX.
Page 46
Release the three shown SHIELDING LIDS from the top side of the ENGINE BOARD with the dental tool and remove them with tweezers. Be careful not to damage any components nearby. Do not use them again. Discard them. Release the five shown SHIELDING LIDS from the bottom side of the ENGINE BOARD with the dental tool and remove them with tweezers.
Page 47
When removing the camera be careful not to damage the two shown springs. Place the SS-210 on top of the CAMERA and push down the metal sheets to unlock the camera retaining clips. Hold from the shown sides of the SS-210 and lift up to remove the CAMERA.
Page 53
On Device Diagnostics Tool (ODDT) The ODDT is an app for performing basic device hardware troubleshooting at Nokia Care Points. The ODDT is not visible on retail phones and it is intended only for use by trained personnel at Nokia Care Points.
Service Manual Level 1 and 2 Phone reset Nokia Lumia 900 RM-808, RM-823 Version 3.0 Hardware reset If the phone hardware is jammed, you should first recommend that the consumer performs a hardware reset. The hardware reset does not reset the Windows Live ID or remove any consumer data.
Page 55
Option 2: Hardware key combination - Use this option if the phone is locked and the consumer does not know the code - Note: no warning about data loss! - Do not advertise this feature to consumers! Follow next steps to perform OS reset with phone keys. Step 1 Make sure the phone is turned Off.