Plantronics Voyager PRO UC v2 User Manual
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Plantronics Voyager PRO UC v2 User Manual

Plantronics Voyager PRO UC v2 User Manual

Bluetooth headset and bluetooth usb adapter
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Voyager
PRO UC v2
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Bluetooth Headset
BT300-M
Bluetooth USB Adapter
USER GUIDE
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Summary of Contents for Plantronics Voyager PRO UC v2

  • Page 1 Voyager PRO UC v2 ® Bluetooth Headset BT300-M Bluetooth USB Adapter USER GUIDE...

  • Page 2: Table Of Contents

    Call Button Behavior with PC and Mobile Connected (not on a call) Listening to Audio via A2DP (Advanced Audio Distribution Profile for Bluetooth) Transmission Range Simultaneous Call Handling Behavior (PC & Mobile) Optional Plantronics Software Plantronics Control Panel Plantronics Update Manager Troubleshooting Troubleshooting — Lync/Microsoft Office Communicator Usage...

  • Page 3: Welcome

    Welcome Congratulations on purchasing your new Plantronics Voyager PRO UC v2. This user guide contains instructions for setting up and using your Voyager PRO UC v2 Bluetooth Headset and BT300-M USB Adapter. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
  • Page 4 Voyager PRO UC Headset with pre-installed medium eartip USB Adapter Soft gel eartips (small & large) and optional foam tip covers (small & medium) Carry case AC charging cable USB charging cable...

  • Page 5: Adapter And Headset Basics

    Adapter and Headset Basics Adapter LED indicator light Headset Volume/mute button Call button Micro USB charging port Power button LED indicator light Stowing the headset...

  • Page 6: Headset Controls

    Headset Controls 1 Volume/Mute button Tap + or – button to adjust listen volume Increase/decrease volume 1-second press of both + and – buttons Mute/Unmute mic during a call 1-second press of both + and – buttons Pause/Play audio Call button Answer a call or end it (PC or Mobile) 1 tap Redial last outbound mobile call...

  • Page 7: Headset Controls And Indicators

    Headset Controls and Indicators Action Indicator Light Tone Voice Prompt Power On/Off Press Power/Off On: solid blue for On: ascending On: “Power on” button 2 seconds tone followed by a voice 2 seconds prompt detailing Off: solid red for Off: descending battery status.

  • Page 8: Fit Your Headset

    Fit your Headset Fitting the Headset The headset comes configured for the right ear, with the medium eartip installed, however you can replace it with the small or large eartip provided or configure the headset to fit on the left ear.

  • Page 9: Quick-Turn Adjustment For The Left Ear

    Rotate the boom and speaker to the other side of the headset and lower it before fitting your other ear. Accessories and replacement parts You can order additional accessories and replacement parts here: www.plantronics.com/accessories Charging Headset charging time Charge your headset before using. Plug in your headset and place on 30 min ......

  • Page 10: Connect Pc And Call

    Set the volume to a comfortable level. Check your Lync/Microsoft Office Communicator settings: Tools > Set-up Audio and Video > Test. The default for Headset, Speaker/Microphone and Sounds should all be set to default to Plantronics BT300M. PC Audio Setup for Windows 7 (To reach this screen: Control Panel > Sound)

  • Page 11: To Re-Pair Your Bluetooth Adapter

    PC Audio Setup for Windows XP (To reach this screen: Start > Control Panel > Sound and Audio Devices) Default Setting: All PC sounds and audio is played in the headset. Alternative Setting: All PC sounds played through your PC speakers and communication audio is played in your headset.

  • Page 12: Use Your Headset With Lync/Microsoft Office Communicator

    Consult Lync/Microsoft Office Communicator Help for more information. For your safety, do not use headset at high volumes for extended periods of time. Doing so can cause hearing loss. Always listen at moderate levels. For more information on headsets and hearing visit: www.plantronics.com/healthandsafety...

  • Page 13: Muting Headset During A Call

    Muting Headset During a Call To mute a call, press and hold the volume + and - buttons simultaneously until you hear two tones, low-high. After 15- minutes a “Mute on” voice prompt will play; this voice prompt will repeat every 15 minutes until mute is disengaged. To unmute a call, press and hold the volume + and - buttons simultaneously until you hear high- low tones.

  • Page 14: Pair Mobile Phone And Call

    Settings > Wireless > Bluetooth: On > Scan for devices. Other Consult phone manual NOTE For detailed paring instructions for popular mobile phones visit www.plantronics.com/easytopair PLT_VoyagerPRO Some phones may request that you enter a passkey for pairing. Enter 0000 passkey if your phone requests a passkey to pair with the headset.

  • Page 15: Placing A Call With Your Headset And Bluetooth Mobile Phone

    Placing a Call with your Headset and Bluetooth Mobile Phone To place a call Dial number on your mobile phone keypad. Redial last number* Double press call button. There will be a double low tone on each press. A final tone indicates the last number has been redialed. Activate voice dialing* Press and hold call button for two seconds.

  • Page 16: Advanced Features

    Advanced Features Smart Sensor Features Auto Answer Call: When you have an incoming call on your mobile or softphone, put on the headset and the call When you are not wearing your headset. will be answered automatically. You do not have to press the call button.

  • Page 17: Low Battery Warnings

    When the battery charge is very low, a tone and voice prompt will automatically occur. Low Battery Warnings Battery Level Tone Voice Prompt 30 minutes of talk time remaining Double high tone every 15 “Battery Low” repeats every (this alert only occurs during an minutes 30 minutes active call)
  • Page 18 NOTE Answering the call on your mobile phone sends the audio to the mobile phone and leaves the Lync/Microsoft Office Communicator call active on the headset. You can be on a mobile phone and receive a call on Lync/Microsoft Office Communicator.  The ringtone for Lync/Microsoft Office Communicator call is heard in headset during the call.

  • Page 19: Optional Plantronics Software

    Plantronics Control Panel If you have chosen to download and install the optional Plantronics software you may make changes that affect the performance of your headset by using the Plantronics Control Panel. To start this utility, click Start > Programs > Plantronics > Plantronics Control Panel.
  • Page 20 Applications tab Displays the status of Plantronics support for various applications such as softphones and media players Preferences tab Allows you to set preferences for the media player as well as other general settings...

  • Page 21: Plantronics Update Manager

    You can choose to check for available software updates at any time by clicking on the Check For Updates Now button in Update Manager: From the Start menu, click Programs, then Plantronics, then open Plantronics Update Manager. Install Checked Updates Following an AUTOMATIC or MANUAL CHECK FOR UPDATES, this field will be populated with any applicable software updates and the INSTALL CHECKED UPDATES will begin installation.

  • Page 22: Troubleshooting

    USB adapter from your PC. (headset must be powered on) headset and USB adapter. Talk time Battery is wearing out. Contact www.plantronics.com/support for factory service performance information. is significantly degraded even after a full recharge.

  • Page 23: Troubleshooting - Mobile Phone Usage

    Troubleshooting — Mobile Phone Usage My headset does not Make sure the headset is fully charged. work with my phone. Make sure headset is paired with the Bluetooth phone you are trying to use. My phone did not locate Turn both your phone and headset off, then restart the mobile phone and the headset.

  • Page 24: Need More Help

    Plantronics, Inc. Microsoft, Windows and Vista are trademarks or registered trademarks of Microsoft Corporation. Skype is a trademark of Skype Limited or other related Skype companies. The Bluetooth word mark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics is under license.

This manual is also suitable for:

Bt300-m

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