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Table of Contents
Related Manuals for Verizon ellipsis jetpack MHS700L
Summary of Contents for Verizon ellipsis jetpack MHS700L
- Page 1 User Guide MHS700L...
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Page 2: Table Of Contents
Contents 1. Getting Started ................................1 Overview ........................................ 2 System Requirements ................................2 Components ......................................3 Device Display ..................................... 4 Display Indicators ..................................4 Battery Management ..................................5 2. Using Your Jetpack ............................... 6 Accessing the Network ..................................7 Mobile Broadband with 4G LTE* ............................7 Wi-Fi 802.11b/g/n .................................. - Page 3 Preferences ....................................22 Software Update ..................................22 Factory Reset ....................................23 Wi-Fi ........................................ 24 Advanced ....................................... 25 Manual DNS ....................................26 SIM ........................................27 Firewall ......................................30 LAN ........................................31 Port Filtering ....................................32 Messages ......................................34 On the Jetpack ..................................... 34 On the Web User Interface..............................
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Page 4: Getting Started
Getting Started... -
Page 5: Overview
Thank you for choosing the Ellipsis Jetpack! Having the Ellipsis Jetpack at your fingertips will allow you to access Verizon’s 4G LTE network for fast uploads and downloads. You can also connect up to eight Wi-Fi capable devices to the Internet at once –... -
Page 6: Components
Components 1. Power/Menu Button – Power the Jetpack on/off and switch the menu Operations Actions Power On Press and hold the Power button for 2 seconds to turn on. Power Off Press and hold the Power button 3 seconds to turn off. Display When the display is off (sleep mode), the first quick press Wake-Up... -
Page 7: Device Display
Device Display Display Indicators... -
Page 8: Battery Management
Battery Management Your Jetpack is equipped with an internal, non-removable, rechargeable battery. It will work from its charged battery alone, or when the device is plugged into a power source. Note: Please do not attempt to open or disassemble this Jetpack. Doing so may cause damage that voids your warranty. -
Page 9: Using Your Jetpack
Using Your Jetpack... -
Page 10: Accessing The Network
802.11n uses the 2.4 GHz frequency with a bandwidth of 150 Mbps. * Speeds shown are those published by Verizon Wireless, Inc. and are theoretical in nature. Actual throughput speed and coverage may vary. Speed claims not applicable when roaming. -
Page 11: Using Your Jetpack For The First Time
1. Lift the SIM slot cover by placing your fingernail in the cutout on the side of the Jetpack and pop the cover open. 2. Slide the SIM card into the SIM slot with the Verizon logo facing up and the notched corner facing in, pointed towards the Power/Menu button. Press the SIM card until it clicks into place. -
Page 12: Charging The Battery
NOTE: Should your 4G SIM card be lost or damaged, contact Verizon Customer Care for a replacement. Charging the Battery Before using your Jetpack, ensure that the battery is fully charged. Be sure to use the charger that came with your Jetpack. -
Page 13: Connecting To Your Jetpack
Connecting to Your Jetpack Wi-Fi Name (SSID) and Password Your default Wi-Fi Name (SSID) and Password can be found on the Jetpack display upon initial power up. You can also view your Wi-Fi Name and Password using the following steps. Power on your Jetpack. -
Page 14: Using Your Jetpack After Setup Is Complete
Using Your Jetpack after Setup is Complete Mobile Hotspot to share connections You can use the Jetpack as a wireless mobile hotspot to connect up to a total of eight Wi-Fi capable devices to the mobile broadband network. Wi-Fi and Web UI Admin Security The Jetpack comes from the factory with security turned on. -
Page 15: Jetpack Settings
Jetpack Settings... -
Page 16: Managing Your Jetpack
Managing Your Jetpack Using the Web User Interface You can connect to the Web UI and customize your Jetpack settings. Connect your Wi-Fi capable device to the Jetpack. Open a web browser on your connected device and enter either of these URLs: http://my.jetpack, or, http://192.168.1.1. -
Page 17: My Jetpack Home
My Jetpack Home The My Jetpack Home page allows you to quickly access commonly used links and all available menu options for your Jetpack. The My Jetpack Home page contains the following quick link menu options: Manage My Jetpack ... -
Page 18: My Account & Tools
Register at http://verizonwireless.com/myverizon. Click on Coverage Map to access the Verizon Wireless Coverage map. Click on Data Calculator to calculate your data usage and select the best plan to meet your data requirements. -
Page 19: Data Usage
Data Usage The Data Usage page allows you to obtain data usage and billing cycle information for your mobile broadband plan. From the My Jetpack Home page, select Data Usage, and you will see usage information for your mobile data plan, and when your billing cycle ends, when usage data is available. -
Page 20: Connected Devices
Connected Devices The Connected Devices page allows you to view and edit devices that are currently connected to your Jetpack. You can also block and unblock device connections. Any devices blocked from connecting with the Jetpack can also be viewed. The Connected Devices page contains: ... -
Page 21: Edit A Connected Device
MAC Address – The MAC address is a unique network identifier for this connected device. Edit – Click the pencil icon or the device Name to edit a connected device Name. Max Device – Clicking it allows you to go to the Wi-Fi Settings menu to change the maximum number of connected devices. -
Page 22: Blocked Devices
Blocked Devices The Blocked Devices menu contains the following options: Block Button – Click Block to disconnect a connected device and prevent it from reconnecting. The blocked device then appears in the Blocked Devices list. This option is available for use with each connected device, except for your own device. ... -
Page 23: Jetpack Settings
Jetpack Settings The Jetpack Settings page allows you to make device changes, select mobile network options, and update software. This functionality is only available on the Jetpack Web UI. Jetpack Wi-Fi Advanced Jetpack The Jetpack menu contains the following options: ... - Page 24 Click Save Changes. NOTE: Ensure you record your Admin Password. If you forget your Admin Password and Security Question, you will need to contact Verizon Customer Care. TIP: By default, your Jetpack password screen (press button quickly three times) displays the title, “Password”.
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Page 25: Preferences
Preferences The Preferences menu contains the following options: Automatic shutdown – Select the length of time before the Jetpack will automatically turn off if no devices are connected. The Jetpack will automatically shut down if the device is running on battery power and no wireless devices are connected. -
Page 26: Factory Reset
Last Update – Displays the date of the last software update. Update History – Displays the software update history. Factory Reset The Factory Reset menu allows you to restore all of your Jetpack’s settings to factory default values. To reset your Jetpack to original factory default settings, click Restore Factory Default button, then Yes at the prompt. -
Page 27: Wi-Fi
Please note that performing a Factory Reset is a different process than performing a Power Reset. Factory Reset – returns device to factory default settings. Power Reset – restarts the device. (Please refer to Section 4: Troubleshooting for more details on Power Resets on page 39 of this guide) Wi-Fi The Wi-Fi menu allows you to customize your Wi-Fi profile, and contains the following sections. -
Page 28: Advanced
Wi-Fi Password – Use this setting to enter your desired Wi-Fi password. 802.11 Mode – Use this setting to change the Wi-Fi mode. The Jetpack allows devices using 802.11b, 802.11g, and 802.11n to connect to the wireless network. ... -
Page 29: Manual Dns
Click Continue on the Advanced menu warning screen to access the Advanced options: Manual DNS (Domain Name Server) SIM (Subscriber Identity Module) Firewall LAN (Local Area Network) Port Filtering Manual DNS The Jetpack automatically selects a Domain Name Server (DNS). The Manual DNS option allows you to manually select up to two DNS IP addresses. -
Page 30: Sim
The SIM menu allows you to lock the SIM (Subscriber Identity Module) card in your Jetpack. The SIM card inside your Jetpack can be locked with a PIN code for additional security. If locked, the PIN code must be entered before the Jetpack can connect to the Internet, whenever you power on your Jetpack. - Page 31 To change SIM PIN, 1. You can change SIM PIN only when SIM PIN Lock Status enabled. 2. Select Change SIM PIN from Desired Action menu. 3. Enter current SIM PIN and enter new SIM PIN twice. 4. Click Save Changes button. To unlock SIM, 1.
- Page 32 You will be given 3 attempts to enter a right PIN code. If you entered a wrong PIN three times, your SIM becomes completely locked. You will need to contact Verizon Customer Care to get a PUK code to unlock the SIM.
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Page 33: Firewall
Firewall The Jetpack Firewall determines which Internet traffic is allowed. The Firewall menu contains the following options: VPN Pass through Mode – Turns the VPN feature ON or OFF, allowing or preventing connected devices to establish a secure VPN connection. o When turned ON, this feature allows VPN clients to connect through the Jetpack to remote VPN servers. -
Page 34: Lan
The LAN page gives you settings and information about the Jetpack’s network. The LAN menu contains the following information and options: IPv4 (Internet Protocol version 4) o IP address – The IP address for the Jetpack o Subnet mask – The Subnet mask network setting for the Jetpack. The default value 255.255.255.0 is standard for small (class “C”) networks. -
Page 35: Port Filtering
Port Filtering Port Filtering allows you to block outgoing Internet connections and permit only allowed applications to access the Internet. You can also customize a list of allowed applications which permits only certain programs to connect to the Internet. Be sure to click Save Changes button to ensure that your new settings are saved. The Port Filtering menu contains the following options: ... - Page 36 Applications – select each port filtering application that needs to be able to access the Internet by checking the box in front of one or more applications. When port filtering is turned ON, all other applications are blocked. Custom Applications – You can define your own applications, and then turn them on or off as needed.
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Page 37: Messages
Messages Messages display SMS messages sent to you by Verizon Wireless, and include a counter to reflect the number of messages received. On the Jetpack The status indicator on the Home screen displays the number of messages to the right of the message icon. -
Page 38: About Jetpack
About Jetpack The About Jetpack page allows you to view detailed information about Jetpack Internet status, device specific information, diagnostics, troubleshooting, and support. The About Jetpack page contains the following menu options: Internet Status Jetpack Info Diagnostics ... -
Page 39: Jetpack Info
Jetpack Info The Jetpack Info page contains detailed information about your Jetpack: Manufacturer Model My Jetpack version Diagnostics The Diagnostics page is used primarily for troubleshooting and reflects system level information about your Modem and the 4G LTE network. -
Page 40: Logs
Logs The Logs page allows you to turn logging ON or OFF and to delete system logs as needed. These logs record various operations and are used primarily for troubleshooting. Default setting is OFF. To enable logging, select ON, then click Save Changes button. Jetpack Support The Jetpack Support page contains the following sections: ... -
Page 41: Troubleshooting
Troubleshooting... -
Page 42: Overview
Ensure that you have an active service plan. Restarting your computer and your Jetpack can resolve many issues. IMPORTANT! Before contacting Verizon Customer Care, be sure to restart both your Jetpack and any device that is currently connected. Common Problems and Solutions My Jetpack just powered off without pressing the Power/Menu button. -
Page 43: Technical Support
Technical Support For additional information and technical support, Contact Verizon Customer Care at 1.800.922.0204, or go to any Verizon Wireless store. IMPORTANT! Before contacting Verizon Customer Care, be sure to restart both your Jetpack and any device that is currently connected. -
Page 44: Product Specifications And Regulatory Information
Product Specifications and Regulatory Information... -
Page 45: Regulatory Statements
Regulatory Statements FCC Equipment Authorization ID: XHG-R700 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device should be operated with a minimum distance of 10mm between the back of the device including the antenna and the USB cable (if applicable). -
Page 46: Safety Hazards
Safety Hazards Follow Safety Guidelines Always follow the applicable rules and regulations in the area in which you are using your device. Turn your device off in areas where its use is not allowed or when its use may cause interference or other problems. -
Page 47: Limited Warranty And Liability
In order to be referred to an authorized service center in your area, please contact Verizon Wireless Customer Service at (800) 922-0204 or visit www.verizonwireless.com/support... -
Page 48: Trademark
The extent of the Company’s liability under this warranty is limited to the repair or replacement provided above and, in no event, shall the Company’s liability exceed the purchase price paid by purchaser for the product. Any implied warranties, including any implied warranty of merchant ability or fitness for a particular purpose, shall be limited to the duration of this written warranty. -
Page 49: Glossary
Glossary... -
Page 50: Glossary
Glossary Term Definition 4G LTE Fourth Generation, Long-Term Evolution 802.11(b/g/n) A set of WLAN communication standards in the 2.4, 3.6, and 5 GHz frequency bands. Bits per second Broadband High capacity, high speed transmission channel with a wider bandwidth than conventional modem lines. DHCP Dynamic Host Configuration Protocol DHCP Server...
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