Troubleshooting - Pocketbook Touch Lux 2 User Manual

Troubleshooting

Malfunciton
Device does not turn on or
turns on but only the logo
is loaded
A book does not open
- the message Book is
probably damaged or pro-
tected appears, or nothing
happens at all
Html book opens but is
displayed incorrectly.
For example, there are
empty pages, some part of
the text is missing etc.
Book opens but various
symbols, question marks
etc. are displayed instead
of letters
No response when you
press any key
Possible Reason
Battery is low
The book is damaged
HTML-files contain
non-text elements
(frames, JAVA-scripts,
flash-elements)
Incorrect encoding
Sometimes (e.g., when
downloading damaged or
too large books) the Device
may freeze
Solution
Charge the battery
If the book was down-
loaded from the online
store try to re-load it again.
If the file opens on your
SC, but does not open on
the Device, save the book
in another format (TXT,
DOC, SDF).
Save the page in TXT
format
Switch to reading mode,
select Settings and change
encoding
Close the frozen applica-
tion by pressing
keys simultaneously for
1–2 sec.
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