Paper Is Improperly Loaded; Paper Is Not Ejected Fully Or Is Wrinkled; The Product Does Not Print; All Lights Are Off - Epson PRINTER User Manual

User's Guide
❏ Remove the stack of paper and make sure that the paper is not too thin.
"Paper" on page 193
&
❏ Fan the edges of the stack to separate the sheets, then reload the paper.

Paper is improperly loaded

If you have loaded the paper too far into the product, the product cannot feed the paper correctly. Turn the product off
and gently remove the paper. Then turn the product on and reload the paper correctly.

Paper is not ejected fully or is wrinkled

❏ If the paper does not eject fully, press the button indicated on the control panel to eject the paper. If the paper is
jammed inside the product, remove it by referring to the following section.
"Paper Jams" on page 159
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❏ If the paper is wrinkled when it comes out, it may be damp or too thin. Load a new stack of paper.
Note:
Store any unused paper in its original packaging in a dry area.

The Product Does Not Print

All lights are off

❏ Press the P button to make sure the product is on.
❏ Make sure that the power cord is securely plugged in.
❏ Make sure that your outlet works and is not controlled by a wall switch or timer.

The control panel or lights are on

❏ Turn off the product and computer. Make sure the product's interface cable is securely plugged in.
❏ If you are using the USB interface, make sure your cable meets the USB or Hi-Speed USB standards.
❏ If you are connecting the product to your computer via a USB hub, connect the product to the first-tier hub from
your computer. If the printer driver is still not recognized on your computer, try to directly connect the product to
your computer without the USB hub.
❏ If you are connecting the product to your computer via a USB hub, make sure the USB hub device is recognized by
your computer.
❏ If you are trying to print a large image, your computer may not have enough memory. Try reducing the resolution
of your image or printing the image at a smaller size. You may need to install more memory in your computer.
Troubleshooting for Printing/Copying
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