Panasonic KX-P7100 Operating Instructions Manual
Panasonic KX-P7100 Operating Instructions Manual

Panasonic KX-P7100 Operating Instructions Manual

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The KX-P7100 Operating Instructions consist of the following 2 files.
• Print.pdf
• Mainte.pdf
These files can be opened by clicking on their names below. The printer's features are described on
the following pages of this file.
Please carefully read the Operating Instructions before operating.
Keep the printer CD-ROM in a safe place for future reference.
Do not expose the CD-ROM to direct sunlight or extreme heat and do not scratch or smudge the
surface of the CD-ROM.
Settings and Printing (Print.pdf)
This section contains information on printer panel, printer driver and
printing a document.
Maintenance and Specifications (Mainte.pdf)
This section contains information on cleaning the printer, replacing
supplies, clearing jams, troubleshooting, error messages, repacking
and specifications of the printer, media to be used and interface.

Operating Instructions

KX-P7100
Model No.

Laser Printer

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Table of Contents
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Summary of Contents for Panasonic KX-P7100

  • Page 1: Laser Printer

    Laser Printer Operating Instructions KX-P7100 Model No. The KX-P7100 Operating Instructions consist of the following 2 files. • Print.pdf • Mainte.pdf These files can be opened by clicking on their names below. The printer’s features are described on the following pages of this file.
  • Page 2: Paper Handling

    Features Features Congratulations on your purchase of the KX-P7100. We are sure it will meet your printing needs and give you many years of productive and efficient use. Paper handling Media tray (universal cassette): Enables to load 75 g/m (20 lbs.) paper up to 250 sheets.
  • Page 3 Features As an E ® Partner, Panasonic has determined that this NERGY product meets the E ® guidelines for energy efficiency. NERGY is a U.S. registered mark.) NERGY Destiny and WinStyler are trademarks of Destiny Technology Corporation. WinStyler Copyright 2001, Destiny Technology Corp. Ver. 2.0 All Rights Reserved.
  • Page 4: Table Of Contents

    Setting the Printer Driver ....... 22 Displaying the Panasonic KX-P7100 Properties Window ..22 Details Tab (Windows 95 / Windows 98 / Windows Me) .
  • Page 5 Settings and Printing Maintenance and Specifications Settings and Printing Using the Special Print Features ......45 Duplex Printing .
  • Page 6: Cautions

    • Media for ink jet • Insert a stack of media into • Any toner other than genuine (paper, transparency, etc.) or Panasonic toner; it may the manual feed. (Insert a transparency for color laser media one by one.) damage the printer.
  • Page 7 The ventilation space is needed more than 20 mm (0.8″) between the printer and a wall. Using the USB interface Please note that if more than one KX-P7100 printers are connected in a USB tree, only one of those printers will perform print out job.
  • Page 8: Part Names

    Settings and Printing Maintenance and Specifications Settings and Printing Part Names Part Names Front Side View Paper support (see pages 16, Output tray Front cover Manual feed (see pages 8 , Printer panel (see page Media tray (see pages 8, Paper height indicator (see page Rear Side View...
  • Page 9: Printer Panel

    Settings and Printing Maintenance and Specifications Settings and Printing Printer Panel Printer Panel READY Indicators ERROR TONER/ DRUM UNIT CONTINUE CONTINUE button Indicators Three indicators show the following printer’s status. Printer Status TONER/ READY ERROR DRUM UNIT Printer is warming up (three indicators light one after another). Printer is ready for printing or in the sleep mode.
  • Page 10: Continue Button

    Settings and Printing Maintenance and Specifications Settings and Printing Printer Panel CONTINUE Button The printer executes the following action depending on the printer status by pressing this button. Printer Status TONER/ READY ERROR DRUM UNIT Printer wakes up from the sleep mode (power save mode). Printer recovers from the error status after paper empty or paper feed error is restored.
  • Page 11: About Media

    Settings and Printing Maintenance and Specifications Settings and Printing About Media About Media See the tables below for available media. For the notes and detailed media specification, refer “Media” on page 42 “Maintenance and Specifications”. Available Media and Media Size Media Media size Media tray...
  • Page 12: Available Paper Weights And Capacity

    Settings and Printing Maintenance and Specifications Settings and Printing About Media Available Paper Weights and Capacity Media Media tray Duplex print Manual feed 60 - 105 g/m 60 - 105 g/m 75 - 90 g/m Paper weights Plain paper (16 - 28 lbs.) (16 - 28 lbs.) (20 - 24 lbs.) 106 - 165 g/m...
  • Page 13: Loading Media And Printing

    Settings and Printing Maintenance and Specifications Settings and Printing Loading Media and Printing Loading Media and Printing See the Setup Guide for the following instructions. • Installing the Toner Cartridge and Drum Unit • Connecting Cables • Intalling the Printer Software The media is printed out on the output tray (top of the printer).
  • Page 14: Margins And Print Area

    Settings and Printing Maintenance and Specifications Settings and Printing Loading Media and Printing Margins and Print Area The image (print area) is printed a bit smaller than the media size. 4.2 mm (0.17″) is required for the top, bottom and sides margins. You may need to adjust the page margins in the application software to match the print area.
  • Page 15: Using The Media Tray

    Settings and Printing Maintenance and Specifications Settings and Printing Loading Media and Printing Using the Media Tray Pull the media tray out of the printer. Pinch the media guides and slide them to the approximate width ( # ) and length ( $ ) of the media.
  • Page 16 Settings and Printing Maintenance and Specifications Settings and Printing Loading Media and Printing NOTE • When loading the legal paper, slide the length guide unit ( $ ) to extend while pressing the stopper ( # ). • If the media guide is removed, put it back. Media guide •...
  • Page 17 Settings and Printing Maintenance and Specifications Settings and Printing Loading Media and Printing Tap the media stack on a level surface to avoid media jams or skewed printing. NOTE • Be careful not to leave fingerprints on the media, which can result in a smudged print. •...
  • Page 18 Settings and Printing Maintenance and Specifications Settings and Printing Loading Media and Printing Transparency Print side down Max. 20 sheets Envelope Print side down Flap Max. 30 sheets Flap (International C5) NOTE • Most media has instructions recommending the side to be printed first. •...
  • Page 19 Before printing a document, specify the paper size, media type and paper source from the printer driver following steps below. Display the print window in the application software. Select Panasonic KX-P7100 printer and click Properties. The printer properties window is displayed.
  • Page 20 Settings and Printing Maintenance and Specifications Settings and Printing Loading Media and Printing Select the Media Tray (%) from Paper Source and specify the paper size (#) and media type ($). • You cannot select Thick Paper or Label when selecting the Media Tray for Paper Source.
  • Page 21: Using The Manual Feed

    Settings and Printing Maintenance and Specifications Settings and Printing Loading Media and Printing Using the Manual Feed The manual feed serves as an additional tray for loading any type of media that ranges in size from 76.2 mm x 127 mm to 216 mm x 356 mm (3″ x 5″ to 8.5″ x 14″). When using the thick paper [106 –...
  • Page 22 Settings and Printing Maintenance and Specifications Settings and Printing Loading Media and Printing Insert a media with the printing side up into the manual feed while adjusting the media guides to the media width. The inserted media is slightly fed into the manual feed automatically. •...
  • Page 23 Settings and Printing Loading Media and Printing Display the print window in the application software. Select Panasonic KX-P7100 printer and click Properties. The printer properties window is displayed. Select the Manual Feed (%) for Paper Source and specify the paper size (#) and media type ($).
  • Page 24 Settings and Printing Maintenance and Specifications Settings and Printing Loading Media and Printing After the media has been fed from the manual feed, insert the media into the manual feed for the next printing. • If it is delayed to insert the media into the manual feed, the media empty error may occur.
  • Page 25: Setting The Printer Driver

    Setting the Printer Driver Setting the Printer Driver Displaying the Panasonic KX-P7100 Properties Window It is possible to set the printer by using the Panasonic KX-P7100 Properties window. It can be displayed from Windows®* (see below) or from an application (see page 24).
  • Page 26 Settings and Printing Maintenance and Specifications Settings and Printing Setting the Printer Driver Click a tab to view the features. Details Tab (see page [For Windows 95, Windows 98, Windows Me] Sharing Tab (see page [For Windows 95, Windows 98, Windows Me] Page Setup Tab (see page Advanced Tab...
  • Page 27 Setting the Printer Driver Setting the Printer from an Application: When setting the printer by using the Panasonic KX-P7100 Properties window from an application, the setting is returned to the default setting if the application is closed. For example, to print a document created in Microsoft WordPad in Windows 98, perform the following steps.
  • Page 28: Details Tab (Windows 95 / Windows 98 / Windows Me)

    Settings and Printing Maintenance and Specifications Settings and Printing Setting the Printer Driver Details Tab (Windows 95 / Windows 98 / Windows Me) NOTE • This option is available only in Windows 95, Windows 98 and Windows Me. Print to the following port Enables to select the port where the parallel interface cable or USB cable is connected.
  • Page 29: Sharing Tab (Windows 95 / Windows 98 / Windows Me)

    Settings and Printing Maintenance and Specifications Settings and Printing Setting the Printer Driver Sharing Tab (Windows 95 / Windows 98 / Windows Me) Shared As Enables you to share the printer over the network. For the detailed information, refer to the Help menu in Windows. When shared, for other PCs to print the printer driver must be loaded.
  • Page 30: Page Setup Tab

    Settings and Printing Maintenance and Specifications Settings and Printing Setting the Printer Driver Page Setup Tab & Paper Size Enables to select a different paper size. Letter, A4, Legal, Executive, B5, A5, A6, Envelope #10, Envelope #9, Monarch, International DL or International C5 can be selected. Media Type Enables to select the type of media loaded in the media tray or manual feed.
  • Page 31 Settings and Printing Maintenance and Specifications Settings and Printing Setting the Printer Driver Paper Source Enables to select the Media Tray or Manual Feed. Thick paper [106 – 165 g/m (29 – 44 lbs.)] or label cannot be printed using the media tray.
  • Page 32: Advanced Tab

    Settings and Printing Maintenance and Specifications Settings and Printing Setting the Printer Driver Advanced Tab Overlay feature enables you to overlay an overlay file (images or characters) over a document (see “Overlay Printing - Watermark” on page 47). & Make Overlay / Cover / Trailer Page File Enables you to save a GDI file for graphics and/or characters that you wish to overlay on/ before/after a document.
  • Page 33 Settings and Printing Maintenance and Specifications Settings and Printing Setting the Printer Driver Print With Overlay Enables you to select a GDI file that you wish to overlay on a document when it is printed. The following are examples to use overlay feature: Overlay 1st Page: Enables to incorporate your letterhead on the first page of a business letter.
  • Page 34: Quality Tab

    Settings and Printing Maintenance and Specifications Settings and Printing Setting the Printer Driver Quality Tab & Brightness Control Changes the brightness of an image. A lighter setting (increasing value) provides a lighter image and a darker setting (decreasing value) provides a darker image. Contrast Control Adjusts the range between the darkest and the lightest shades in the image.
  • Page 35 Settings and Printing Maintenance and Specifications Settings and Printing Setting the Printer Driver Print Mode Select the appropriate print mode for the type of document to be printed. Graphic: Documents are printed in grayscale. Select Graphic print mode for documents containing photographs, illustrations, etc. Text: Documents are printed in black and white.
  • Page 36: Profiles Tab

    Settings and Printing Maintenance and Specifications Settings and Printing Setting the Printer Driver Profiles Tab You can save the settings of the driver (for example, printing on a label or envelope etc.) using the Profile tab and retrieve it when necessary. &...
  • Page 37 Settings and Printing Maintenance and Specifications Settings and Printing Setting the Printer Driver Save as… Enables to register a new profile or renew the saved profile. Change the driver settings. Click the Profiles tab. Click Save as... Enter a profile name and comment. •...
  • Page 38: Displaying The Printer Properties Windows For Windows Nt 4.0 / Windows 2000

    Windows NT 4.0 / Windows 2000 Click , move the pointer to Settings, then click Printers. Start The Printers window is displayed. Click the Panasonic KX-P7100 icon. Click the File menu, then click Properties. The Panasonic KX-P7100 Properties window is displayed.
  • Page 39 Settings and Printing Maintenance and Specifications Settings and Printing Setting the Printer Driver Click a tab to view the features. Ports tab (see page Sharing tab (see page Device Settings tab (see page (tab in Windows NT 4.0) •Tabs are different in Windows 2000. NOTE •...
  • Page 40: Ports Tab (Windows Nt 4.0 / Windows 2000)

    Settings and Printing Maintenance and Specifications Settings and Printing Setting the Printer Driver Ports Tab (Windows NT 4.0 / Windows 2000) (tab in Windows NT 4.0) Checked port Documents will be printed to the checked port. Parallel interface: KXP1, KXP2, KXP3 USB interface: KXPUSB (only Windows 2000)
  • Page 41: Sharing Tab (Windows Nt 4.0 / Windows 2000)

    Settings and Printing Maintenance and Specifications Settings and Printing Setting the Printer Driver Sharing Tab (Windows NT 4.0 / Windows 2000) (tab in Windows NT 4.0) Shared (Windows NT 4.0) / Shared as (Windows 2000) Enables you to share the printer over the network. For the setup operation, refer to “Sharing the printer with a client computer”...
  • Page 42 • If the shared printer is used through Windows 95 or Windows 98, the printer name must not exceed 12 characters. Click NOTE If you want to use a shared KX-P7100 printer in the network, select Network Printer in the Select Printer Type dialog when installing the printer driver.
  • Page 43: Device Settings Tab (Windows Nt 4.0 / Windows 2000)

    Settings and Printing Maintenance and Specifications Settings and Printing Setting the Printer Driver Device Settings Tab (Windows NT 4.0 / Windows 2000) (tab in Windows NT 4.0) Form To Tray Assignment Enables to assign the paper size to the media tray or manual feed. If the Hold mismatched documents check box is checked on in the Scheduling tab (Windows NT 4.0) or Advanced tab (Windows 2000), it will be displayed that paper size is different in the spooler window on Windows when you print a document on the different...
  • Page 44: Using The Printer Console Window

    Using the Printer Console Window Using the Printer Console Window The KX-P7100 Printer Console window provides an easy means to configure and monitor the printer, and control print jobs when the printer is connected to your computer using the parallel interface or USB interface cable.
  • Page 45: Menus (Buttons)

    Delete Document ( Allows you to delete the selected print job (highlighted) from the print queue. Exit Enables to exit the Panasonic KX-P7100 Printer Console window. Settings Menu Density ( The Density setting allows you to define the darkness of the dots placed on the paper.
  • Page 46 Output Port: ###### Total RAM Size: ###### K Bytes Free Disk Space: ########## Bytes on C: Printer Mode: Density: Medium Power Saving: Printer Configuration Printer Name: Panasonic KX-P7100 Controller FW: #.## Engine FW: Page Count: #### Drum Unit Page Count: ####...
  • Page 47: Help Menu

    The printer prints 5 sheets of blank page by clicking this button to clean the fuser unit. Help Menu About Displays the version of the Panasonic KX-P7100 Printer Console window. Index Enables to display the help menus for the console window.
  • Page 48: Using The Special Print Features

    •Make the paper straight if the paper is curled. Open a document to perform duplex printing and display the print window in your application. Select Panasonic KX-P7100 printer and click Properties. The printer properties window appears. •The operation for displaying the printer properties window may be different depending on the application software.
  • Page 49 Settings and Printing Maintenance and Specifications Settings and Printing Using the Special Print Features Click on the Flip on long edge or Flip on short edge check button for Duplex menu. : Flip on long edge : Flip on short edge Click Print the document.
  • Page 50: Overlay Printing - Watermark

    Settings and Printing Maintenance and Specifications Settings and Printing Using the Special Print Features Overlay Printing - Watermark You can use the Overlay feature to: • Incorporate your letterhead on the first page of a business letter. • Print your logo at the bottom of each page of a set of presentation slides. •...
  • Page 51 Settings and Printing Maintenance and Specifications Settings and Printing Using the Special Print Features Prepared Overlay Files (Watermarks) To perform the watermark printing, see page CONFDENT.GDI COPY.GDI NOTCOPY.GDI DRAFT.GDI SAMPLE.GDI...
  • Page 52 file that you want to overlap on a document. Verify the overlay data by printing it. Display the print window and select the Panasonic KX-P7100 printer. Click Properties to display the printer properties window. Click the Advanced tab, then click on the Make Overlay / Cover / Trailer...
  • Page 53 1 in the file name box with the extension (.GDI). The file is saved in the following directory. Windows 95, Windows 98, Windows Me: Program Files\Panasonic\Panasonic KX-P7100 Winnt (OS System) Windows NT 4.0, Windows 2000: \system32\Kxp7100 •You cannot use the following names for the overlay file (GDI file).
  • Page 54 Settings and Printing Maintenance and Specifications Settings and Printing Using the Special Print Features Click the Advanced tab, then click on the check box of your desired selection. Print With Overlay: The overlay file is overlapped only on the first page (Overlay 1st Page) or all pages (Overlay All Pages) of a document.
  • Page 55 Open a document to print with the overlay file and display the print window. Select the Panasonic KX-P7100 printer. Click Properties to display the printer properties window. Click the Advanced tab, then click on the Print With Overlay check box.
  • Page 56: Printer Status Display

    Settings and Printing Maintenance and Specifications Settings and Printing Printer Status Display Printer Status Display The Printer Status Display will show the printer status, error message or recovery information of the local printer connected to your computer using the parallel interface or USB interface cable.
  • Page 57: Function Of The Status Display

    Settings and Printing Maintenance and Specifications Settings and Printing Printer Status Display Function of the Status Display % & This box shows the printer status. The recovery information is displayed by clicking on the More Information check box see “Recovery Information” on page 55 Clicking closes the Printer Status Display window.
  • Page 58: Recovery Information

    Settings and Printing Maintenance and Specifications Settings and Printing Printer Status Display Recovery Information Recovery information shows the corrective instruction with animation when a printer error has occurred. & Shows corrective action for the printer error with animation. Shows corrective instructions or status. Clicking this button starts the animation.
  • Page 59: Setting The Printer Status Display

    Settings and Printing Maintenance and Specifications Settings and Printing Printer Status Display Setting the Printer Status Display & Status Display Type Stay: Clicking on the Stay check button runs the Printer Status Display program and places the icon on the task bar when starting Windows. The icon is blinking on the task bar when a printer error has occurred.
  • Page 60: Index

    Settings and Printing Maintenance and Specifications Settings and Printing Index Index Numerics 1up / 2up / 4up ....27 Indicators ......6 AC inlet .
  • Page 61 Settings and Printing Maintenance and Specifications Settings and Printing Index Ports tab ......37 Power Saving ..... 42 READY indicator .
  • Page 62 Settings and Printing Maintenance and Specifications Maintenance and Specifications Replaceable Components ....... 3 Cleaning the Printer .
  • Page 63 Settings and Printing Maintenance and Specifications Maintenance and Specifications • Microsoft, Windows and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. • Avery and all other related brands and product names are trademarks of Avery Dennison Corporation.
  • Page 64 Maintenance and Specifications Settings and Printing Maintenance and Specifications Replaceable Components Replaceable Components Supplies When print is faded or indicators show the following status, the replacement of a supply is needed. Indicators Printer Message of printer Average life components status display TONER/ ERROR DRUM UNIT...
  • Page 65: Replaceable Components

    Maintenance and Specifications Settings and Printing Maintenance and Specifications Replaceable Components Average life is based on an average of 5% coverage of the printable area and standard density when the recommended media is used (refer to Example: 5% coverage). The life of a toner cartridge is varied depending on the coverage, temperature, humidity or media etc.
  • Page 66 Maintenance and Specifications Settings and Printing Maintenance and Specifications Cleaning the Printer Cleaning the Printer Periodic cleaning of the printer is recommended. The frequency of cleaning is dependent upon the environment in which the printer is used. You should clean the printer: •...
  • Page 67 Maintenance and Specifications Settings and Printing Maintenance and Specifications Cleaning the Printer While rotating the pick up roller, wipe it with a soft cloth that has been moistened with a mild commercial cleaner. Pick up roller Open the front cover. Lift the drum unit up ( # ) and slide it out of the printer ( $ ).
  • Page 68 Maintenance and Specifications Settings and Printing Maintenance and Specifications Cleaning the Printer SAFETY CAUTION • It is very hot inside the printer; to avoid personal injury, do not touch the components illustrated below. CAUTION: HOT SURFACE CAUTION • To prevent any damage to the drum unit, observe the following precautions. —...
  • Page 69 Maintenance and Specifications Settings and Printing Maintenance and Specifications Cleaning the Printer Wipe rollers (A) and (B), and paper chute with a soft cloth that has been moistened with a mild commercial cleaner. • Be sure to remove the paper dust. Paper chute Sheet: Not to damage NOTE...
  • Page 70 Maintenance and Specifications Settings and Printing Maintenance and Specifications Cleaning the Printer Carefully wipe the corona wire of the drum unit by sliding a dry cotton swab from end to end a few times. corona wire Firmly insert the drum unit in the slot of the printer ( # ) [insert the side )].
  • Page 71 Maintenance and Specifications Settings and Printing Maintenance and Specifications Clearing a Jam Clearing a Jam If the printer has frequent media jams, make sure that you follow these guidelines: • Always use high-quality paper and transparencies. see “Media” on page •...
  • Page 72: Media Tray Empty Or Misfeed

    Maintenance and Specifications Settings and Printing Maintenance and Specifications Clearing a Jam Media Tray Empty or Misfeed When media is not in the media tray or media feed error has occurred, load the media in the media tray or clear the media feed error as follows: Pull the media tray out of the printer.
  • Page 73 Maintenance and Specifications Settings and Printing Maintenance and Specifications Clearing a Jam Place the media with the print side down. • Be sure that the media does not exceed the limit mark. Print side down Paper feeds in direction of arrow. NOTE •...
  • Page 74: Jam At A

    Maintenance and Specifications Settings and Printing Maintenance and Specifications Clearing a Jam Jam at A Open the front cover. Lift the drum unit up.
  • Page 75 Maintenance and Specifications Settings and Printing Maintenance and Specifications Clearing a Jam Grasp both sides of the jammed media and slowly pull it out of the printer. Push the drum unit down. Close the front cover.
  • Page 76: Jam At B

    Maintenance and Specifications Settings and Printing Maintenance and Specifications Clearing a Jam Jam at B Open the front cover. Lift the drum unit up.
  • Page 77 Maintenance and Specifications Settings and Printing Maintenance and Specifications Clearing a Jam Remove the jammed media from the output tray. - Or - Open the rear cover of the printer ( #) and remove the jammed media ( $). CAUTION HOT SURFACE...
  • Page 78 Maintenance and Specifications Settings and Printing Maintenance and Specifications Clearing a Jam Push the drum unit down. Close the front cover.
  • Page 79: Jam At C

    Maintenance and Specifications Settings and Printing Maintenance and Specifications Clearing a Jam Jam at C Perform the jam recovery steps for Jam at A ( see page 13 - Or - Pull the media tray out of the printer. Slowly pull the jammed media ($) out of the printer while pushing the center tab (#) of the jam release pan down.
  • Page 80 Maintenance and Specifications Settings and Printing Maintenance and Specifications Clearing a Jam Replace the media tray into the printer. Open and close the front cover to clear the error indication.
  • Page 81: Jam At D

    Maintenance and Specifications Settings and Printing Maintenance and Specifications Clearing a Jam Jam at D Open the rear cover of the printer ( # ) and grasp both sides of the jammed media and slowly pull it out of the printer ( $ ). CAUTION HOT SURFACE Open and close the front cover to clear the error indication.
  • Page 82: Jam At E

    Maintenance and Specifications Settings and Printing Maintenance and Specifications Clearing a Jam Jam at E Perform the jam recovery steps for Jam at D ( see page 20 - Or - Pull the media tray out of the printer. Slowly pull the jammed media ($) out of the printer while pushing the center tab (#) of the jam release pan down.
  • Page 83 Maintenance and Specifications Settings and Printing Maintenance and Specifications Clearing a Jam Replace the media tray into the printer. Open and close the front cover to clear the error indication.
  • Page 84 Maintenance and Specifications Settings and Printing Maintenance and Specifications Troubleshooting Troubleshooting Trouble Possible Cause Corrective Action The background of the The toner cartridge has Replace the toner cartridge. images is printed in reached the end of useful life. gray. The drum unit has reached the Replace the drum unit.
  • Page 85 Maintenance and Specifications Settings and Printing Maintenance and Specifications Troubleshooting Trouble Possible Cause Corrective Action Toner spots appear on Toner spots put on the Clean the toner spots with soft the page. photosensitive drum. cloth (refer to “Cleaning the Photosensitive Drum” on page 31).
  • Page 86 Maintenance and Specifications Settings and Printing Maintenance and Specifications Troubleshooting Trouble Possible Cause Corrective Action Horizontal lines appear A small dust is bitten in the Remove the dust from the gear in intervals of 94 mm. gear of the photosensitive (see “Cleaning the drum.
  • Page 87 Maintenance and Specifications Settings and Printing Maintenance and Specifications Troubleshooting Trouble Possible Cause Corrective Action A black and vertical Corona wire of the drum unit is Clean the corona wire in the line appears on the dirty. drum unit (see “Cleaning the page.
  • Page 88 Maintenance and Specifications Settings and Printing Maintenance and Specifications Troubleshooting Trouble Possible Cause Corrective Action The printer prints The media is not installed Install media correctly in the aslant. correctly. media tray. Adjust media guides correctly. Too much media is loaded in Decrease the media stack so the media tray.
  • Page 89 Maintenance and Specifications Settings and Printing Maintenance and Specifications Troubleshooting Trouble Possible Cause Corrective Action Frequent media- The length media guide of the Check the length media guide picking errors occur. media tray is not set correctly. is set to the groove indicating the media size.
  • Page 90: If You Can't Make A Print

    Maintenance and Specifications Settings and Printing Maintenance and Specifications Troubleshooting If you can’t make a print Trouble Possible Corrective Action Printer not The printer may not be Make sure that you plugged in the operating. plugged into an AC outlet or printer and turned it on.
  • Page 91 Maintenance and Specifications Settings and Printing Maintenance and Specifications Troubleshooting If the print out is ragged If the print out is ragged because of the curl of paper as illustrated below, slide the media tray out of the printer and turn over the paper stack, then insert the media tray. If you cannot install the printer driver in Microsoft®...
  • Page 92: Cleaning The Photosensitive Drum

    Maintenance and Specifications Settings and Printing Maintenance and Specifications Troubleshooting Cleaning the Photosensitive Drum If the paste or glue of a label is attached to the photosensitive drum of the drum unit, clean it following the steps below. Open the front cover of the printer. Lift the drum unit up ( # ) and slide it out of the printer ( $ ).
  • Page 93 Maintenance and Specifications Settings and Printing Maintenance and Specifications Troubleshooting Remove the toner cartridge from the drum unit. If a paste/glue of a label is attached, find the portion that it is attached while rotating the gear of the photosensitive drum in the direction of the arrow.
  • Page 94 Maintenance and Specifications Settings and Printing Maintenance and Specifications Troubleshooting Wipe the photosensitive drum with a dry cotton swab or remove the samll dust in the gears of the photosensitive drum. Dust CAUTION • Do not use a sharp-pointed something like a ball-point pen to prevent the damage to the drum unit when removing the paste.
  • Page 95 Maintenance and Specifications Settings and Printing Maintenance and Specifications Troubleshooting Firmly insert the drum unit in the slot of the printer ( # ) [insert the side )]. Push down ( $ ). pins of the drum unit into the groove (label Side pin Close the front cover.
  • Page 96 Maintenance and Specifications Settings and Printing Maintenance and Specifications Error Indication Error Indication Recovery Indicators Possible Cause Front cover is open. Close the front cover. READY Load media in the media tray Media tray is empty. and press the CONTINUE Printer failed to feed a media ERROR button (less than 5 seconds).
  • Page 97 The printer weighs about 10 kg {22 lbs.}. NOTE • Should you need to send your printer for service, consult your reseller first or Panasonic. • Please use the original carton and all of the original packing materials. • Do not ship printer with drum unit installed.
  • Page 98 Maintenance and Specifications Settings and Printing Maintenance and Specifications Repacking Instructions Lift the drum unit up ( # ) and slide it out of the printer ( $ ). • To avoid possible toner spillage, it is recommended to place the drum unit on a news- paper, drop cloth or best to place back in original (Black) shipping bag.
  • Page 99 Maintenance and Specifications Settings and Printing Maintenance and Specifications Repacking Instructions While pushing the drum unit as illustrated below ( # ), lift the toner cartridge up ( $ ). Replace the shipping cover on the toner cartridge.
  • Page 100 Maintenance and Specifications Settings and Printing Maintenance and Specifications Repacking Instructions Insert the toner cartridge into a plastic bag and certainly seal the end of the bag tightly. Wrap the drum unit with the protective sheet to protect the drum surface. Insert the drum unit into a plastic bag and seal the end of the bag tightly.
  • Page 101 Maintenance and Specifications Settings and Printing Maintenance and Specifications Repacking Instructions Wipe off any loose toner in and around the printer. NOTE • If a toner vacuum is available, it is the best tool for cleaning spilled toner. Do not use a standard office vacuum;...
  • Page 102 Maintenance and Specifications Settings and Printing Maintenance and Specifications Specifications Specifications Printer Printing Method: Semiconductor Laser Print Speed: 14 ppm (pages per minute) maximum (A4 size plain paper, simplex printing, 5% image area) ppm maximum (Letter size plain paper, simplex printing, 5% image area) 1 Maximum print speed is 14.6 ppm.
  • Page 103 Maintenance and Specifications Settings and Printing Maintenance and Specifications Specifications Dimensions: 399 (W) X 390.5 (D) X 254 (H) mm (15.7″ X 15.4″ X 10″) Mass {Weight}: Approx. 10 kg {22 lbs.} Consumables / Life: Starter toner cartridge (provided with printer); 2,000 pages average* Toner cartridge;...
  • Page 104 Maintenance and Specifications Settings and Printing Maintenance and Specifications Specifications Media Paper Specifications This printer is designed to work well with most types of paper. However, differences in paper may have significant effects on the quality of the print or the reliability of paper handling. It is strongly recommended that you always test paper before purchasing it to make sure it provides desirable performance.
  • Page 105 Maintenance and Specifications Settings and Printing Maintenance and Specifications Specifications NOTE • Please store your paper according to the recommendations of the manufacturer. Paper and Envelope Sizes The following paper and envelope sizes are supported by the printer. Medium Name Dimension Paper Letter...
  • Page 106: Transparencies And Labels

    • Ink jet media (paper, transparency, etc.) (It may transfer onto the fuser unit’s roller and cause damage.) Transparencies and Labels You may also print on labels and transparencies that are made for the printer. Panasonic has tested and found that the following work satisfactorily. OHP transparencies...
  • Page 107 Maintenance and Specifications Settings and Printing Maintenance and Specifications Specifications NOTE • With any label stock, the labels must completely cover the backing material (see figure below). Labels cover the entire The backing material is exposed. backing material Envelope Specifications It is recommended that you purchase only high quality envelopes with diagonal seams, as shown in the diagram below: High quality envelopes have the following characteristics:...
  • Page 108 Maintenance and Specifications Settings and Printing Maintenance and Specifications Specifications It is not recommended that you use envelopes with any of the following characteristics (using these may result in paper jams): • Irregularly shaped envelopes • Envelopes with curls, wrinkles, nicks, twists, dog-ears or other damage •...
  • Page 109 Maintenance and Specifications Settings and Printing Maintenance and Specifications Specifications Do not attempt to print on any of the following types of envelopes. These may cause damage to your printer. • Envelopes with clasps, snaps or tie strings (see Figure 1) •...
  • Page 110: Bi-Directional Parallel Interface

    Maintenance and Specifications Settings and Printing Maintenance and Specifications Specifications Bi-directional Parallel Interface Connector type:36PIN Anphenole connector Cable: use a shielded cable 2 meters (6.6 feet) or less in length Pin configuration Signal Signal nStrobe Data 1 Data 2 Data 3 Data 4 Data 5 Data 6...
  • Page 111 Maintenance and Specifications Settings and Printing Maintenance and Specifications Specifications CAUTION • If the cable is connected to PC via printer buffer or selector, the printer may not print. • A print server cannot be used for printing. NOTE • Be sure to use only a shielded cable. The printer will not operate properly if any of the pins are not connected.
  • Page 112: Usb (Universal Serial Bus) Interface

    USB Interface connector (printer side) NOTE • Be sure to use a full-speed shielded cable which the Data + and Data – cables are the twisted pair. • When using KX-P7100 printer and other USB devices simultaneously, we cannot guarantee normal printing.

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