Ambit U10C018 User Manual
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Ambit U10C018 User Manual

Data cable modem
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Data
Cable Modem
Model# U10C018
User's Guide
Rev. 1.02
st
July 26
, 2004

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Summary of Contents for Ambit U10C018

  • Page 1 Data Cable Modem Model# U10C018 User’s Guide Rev. 1.02 July 26 , 2004...

  • Page 2: Table Of Contents

    Contents 1. BEFORE YOU BEGIN ......................4 Understand the Cable Modem’s Features......................4 Contact Your Local Cable Operator........................4 Prepare Your Area for Cable Modem Installation .....................5 Gather Supplied and Required Items ........................5 2. INSTALLING THE CABLE MODEM USING THE USB PORT ........6 Installing the Hardware ............................8 Installing the Software Drivers..........................9 Installing the Software Drivers in Windows 98 SE Operating System............9...
  • Page 3 Web User Interface Home Page......................... 35 Cable Modem Information ..........................36 Cable Modem Status ............................37 Downstream ................................. 38 Upstream ................................39 Upstream Burst ..............................40 Operation Parameters ............................41 Event Log ................................42 User’s Guide...

  • Page 4: Before You Begin

    1. Before You Begin Your new cable modem provides high-speed access to the Internet by an active Internet Connection through your cable service provider. This user guide describes how to set up and use the cable modem. Before installing the cable modem, you should read this user guide to ensure proper cable modem operation.

  • Page 5: Prepare Your Area For Cable Modem Installation

    Prepare Your Area for Cable Modem Installation Before installing your cable modem, you should first prepare your area. To do this: 1. Locate your cable outlet and ensure that it is located within proper distance of your cable modem and computer. Be sure not to bend the cable as this may strain the connector and cause damage.

  • Page 6: Installing The Cable Modem Using The Usb Port

    Be sure to follow the instructions provided for the port that you want to use. Using the USB port allows you to install the cable modem faster and easier than using the ethernet port, because you do not have to install and configure a network interface card (NIC). USB, however, only enables you to connect one computer to the cable modem.
  • Page 7 3. Click Next. You will see the following Start Copying Files screen. 4. Click Next. You will see the following screen. User’s Guide...

  • Page 8: Installing The Hardware

    5. Click Finish. Now you can install the hardware. Installing the Hardware This section explains how to connect the cable modem to the computer, wall outlet, and electrical outlet. To install the hardware: 1. Power off the computer 2. Connect one end of the coaxial cable to the cable modem’s cable connector. Connect the other end of the coaxial cable to the cable wall outlet.

  • Page 9: Installing The Software Drivers

    Installing the Software Drivers This section explains how to install the software drivers that your PC requires for the cable modem to operate. Installing the Software Drivers in Windows 98 SE Operating System CAUTION: You must install the drivers located on the CD that ships with your cable modem.
  • Page 10 3. Select Search for the best driver for your device (Recommended). Then select Next. You will see the following screen. 4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive. Click Next to have Windows search for the necessary driver files. You will see the following: User’s Guide...
  • Page 11 5. Select the updated driver (Recommended) Ambit USB Cable Modem Windows Driver and click next. You will see the following screen. CAUTION: You must verify that Ambit USB Cable Modem appears on the screen. If USB Composite Device appears, you must click Back twice and specify the correct location of the driver files.
  • Page 12 Ambit USB Cable Modem 6. Click Next. The computer automatically installs the necessary driver files. You may see the following screen 7. If the above screen appears, you must insert the Windows 98 CD so that Windows can copy the remaining files.
  • Page 13 8. After files copying is done, you will see the following screen: Ambit USB Cable Modem 9. Click Finish to complete the installation. You will see the following screen. User’s Guide...
  • Page 14 Ambit USB Cable Modem 10. Choose Yes to restart your computer. 11. After the computer is rebooted, verify that the USB LED is lit on the front of you cable modem. If not, refer to the troubleshooting section later in this chapter.

  • Page 15: Installing The Software Drivers In Windows Me Operating System

    Installing the Software Drivers in Windows Me Operating System To install the cable modem software drivers using the Windows Me operating system: 1. Power on your PC. After your computer boots, Windows detects the cable modem. The Found New Hardware screen appears, followed by the Found New Hardware Wizard screen.
  • Page 16 Ambit USB Cable Modem 4. Click Next . The computer automatically installs the necessary driver files. Ambit USB Cable Modem 5. Click Finish after the computer has copied the necessary files. You will see the following screen. User’s Guide...
  • Page 17 Ambit USB Cable Modem 6. Click Yes to restart the computer User’s Guide...

  • Page 18: Installing The Software Drivers In Windows 2000 Operating System

    Installing the Software Drivers in Windows 2000 Operating System To install the cable modem software drivers using the Windows 2000 operating system: 1. Power on your PC. After your computer boots, Windows detects the cable modem. The Found New Hardware screen appears, followed by the Found New Hardware Wizard screen. 2.
  • Page 19 3. Select Search for a suitable driver for my device (recommended . Then select Next . You will see the following screen 4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive. Click User’s Guide...
  • Page 20 Next to have Windows locate the necessary driver files. You will see the following screen. 5. Click Next to install the driver files for the cable modem. You will see the following screen. Ambit USB Cable Modem User’s Guide...
  • Page 21 7. Click Finish to complete the installation. 8. After the installation is completed, verify that the USB LED is lit on the front of you cable modem. If not, refer to the troubleshooting section later in this chapter. User’s Guide...

  • Page 22: Installing The Software Drivers In Windows Xp Operating System

    Installing the Software Drivers in Windows XP Operating System 1. Power on your PC. After your computer boots, Windows detects the cable modem. The Found New Hardware screen appears, followed by the Found New Hardware Wizard screen. 2. Choose the software automatically (Recommended) . Click Next to continue. You will see the following screen.
  • Page 23 Ambit USB Cable Modem Ambit USB Cable Modem 3. Click Finish to complete the installation. User’s Guide...

  • Page 24: Troubleshooting The Usb Installation

    Troubleshooting the USB Installation None of the LEDs is on when I power on the LAN Cable Modem. Check the connection between the power adapter and the cable modem. Power off the cable modem and wait for 5 seconds, and power on the modem again. If the problem still exists, you may have a hardware problem.
  • Page 25 4. Select USB Composite Device and click Remove 5. Click Refresh The Add New Hardware Wizard window appears, displaying the device name USB Composite Device . Refer to the proper operating system instructions in this chapter for information on reinstalling the driver properly. All of the LEDs on the front of my modem look correct, but I cannot access the Internet.

  • Page 26: Uninstalling The Usb Driver

    • Try restarting the computer so that it could re-establish a connection with the cable modem. • Power cycle the cable modem by removing the power adapter from the electrical outlet and plugging it back in. Wait for the cable modem to re-establish communications with your cable service provider.

  • Page 27: Installing The Modem Using The Ethernet Port

    3. Installing the Modem Using the Ethernet Port This chapter explains the process for installing your cable modem using the ethernet port. Using the ethernet port allows to you connect multiple computers to the cable modem using additional equipment which is not included. Please contact your cable service provider for more information on using multiple computers.

  • Page 28: Troubleshooting The Ethernet Installation

    outlet or surge protector. 5. If the power , enet , sync , and ready LEDs are solidly lit, the cable modem is working properly. Troubleshooting the Ethernet Installation None of the LEDs are on when I power on the Cable Modem. Check the connection between the power adapter and the cable modem.
  • Page 29 modem. • If you are using a cable splitter, try removing the splitter and connect the cable modem directly to the cable wall outlet. Wait for the cable modem to re-establish communications with your cable service provider. • Your ethernet or coaxial cable may be damaged. Try using another cable. •...

  • Page 30: Cable Modem Leds And Connectors

    4. Cable Modem LEDs and Connectors This chapter describes the functions of the cable modem’s LEDs and connectors. When the power , sync , and ready LEDs are lit, the cable modem is working properly. The usb or enet LED should also be lit depending on what port is being used. The following provides an overview of the LEDs on the front of the cable modem and what the LEDs mean.
  • Page 31 Installation problems with the cable modem are commonly due to the cable network and its topography. LEDs on the front panel of the cable modem reveal operational status and help you determine problem areas. LEDs indications ( “X” means not applicable) Initialization power enet...

  • Page 32: Connectors On The Back Of The Modem

    Connectors on the Back of the Modem This list of connectors describes where to connect the cables and power adapter when installing the cable modem. 1. power : This is where you plug the included power adapter. Remember to use only the power adapter that came with the cable modem.
  • Page 33 3. Click LOGIN. Enter user for User name and user for Password, and then click OK . User’s Guide...
  • Page 34 4. If the user enters an incorrect user name and/or password, the web user interface displays “401Unauthorized”. *** User Name: user & Password: user only can access to Firewall control, Parental control, and Diagnostics. User’s Guide...

  • Page 35: Web User Interface Home Page

    Web User Interface Home Page A main menu is shown at the top of the pages and the user can select different options to view cable modem information. They include: User’s Guide...

  • Page 36: Cable Modem Information

    Cable Modem Information User’s Guide...

  • Page 37: Cable Modem Status

    Cable Modem Status • Refresh Click “ Refresh ” to update result. User’s Guide...

  • Page 38: Downstream

    Downstream • Refresh Click “ Refresh ” to update result. User’s Guide...

  • Page 39: Upstream

    Upstream • Refresh Click “ Refresh ” to update result. User’s Guide...

  • Page 40: Upstream Burst

    Upstream Burst • Refresh Click “ Refresh ” to update result. User’s Guide...

  • Page 41: Operation Parameters

    Operation Parameters User’s Guide...

  • Page 42: Event Log

    Event Log • Clear Log Click “ Clear Log ” to empty event log. User’s Guide...

Table of Contents