ORDERING REPLACEMENT PARTS
To order replacement parts, please see the front cover of this manual. To help us assist you, be prepared to pro-
vide the following information when contacting us:
• the model number and serial number of the product (see the front cover of this manual)
• the name of the product (see the front cover of this manual)
• the key number and description of the replacement part(s) (see the PART LIST and the EXPLODED
DRAWING near the end of this manual)
IMPORTANT: You must register this product within 30 days of the purchase date to avoid added
fees for service needed under warranty. Go to www.proformservice.com/registration.
ICON Health & Fitness, Inc. (ICON) warrants this product to be free from defects in workmanship and
material, under normal use and service conditions. The frame is warranted for a lifetime. The drive motor
is warranted for twenty-five (25) years from the date of purchase. Parts and labor are warranted for one
(1) year from the date of purchase.
This warranty extends only to the original purchaser. ICONʼs obligation under this warranty is limited to
repairing or replacing, at ICONʼs option, the product through one of its authorized service centers. All re-
pairs for which warranty claims are made must be preauthorized by ICON. If the product is shipped to a
service center, freight charges to and from the service center will be the customerʼs responsibility. For
replacement parts shipped while the product is under warranty, the customer will be responsible for a
minimal handling charge. For in-home service, the customer will be responsible for a minimal trip charge.
This warranty does not extend to any damage to a product caused by or attributable to freight damage,
abuse, misuse, improper or abnormal usage, or repairs not provided by an ICON authorized service cen-
ter; to products used for commercial or rental purposes or as store display models; or to products trans-
ported or purchased outside the US. No other warranty beyond that specifically set forth above is autho-
rized by ICON.
ICON is not responsible or liable for indirect, special, or consequential damages arising out of or in con-
nection with the use or performance of the product; damages with respect to any economic loss, loss of
property, loss of revenues or profits, loss of enjoyment or use, or costs of removal or installation; or other
consequential damages of whatsoever nature. Some states do not allow the exclusion or limitation of in-
cidental or consequential damages. Accordingly, the above limitation may not apply to you.
The warranty extended hereunder is in lieu of any and all other warranties, and any implied warranties of
merchantability or fitness for a particular purpose are limited in their scope and duration to the terms set
forth herein. Some states do not allow limitations on how long an implied warranty lasts. Accordingly, the
above limitation may not apply to you.
This warranty gives you specific legal rights. You may also have other rights that vary from state to state.
ICON Health & Fitness, Inc., 1500 S. 1000 W., Logan, UT 84321-9813
Part No. 301946 R1110A
LIMITED WARRANTY
Printed in USA © 2010 ICON IP, Inc.
Need help?
Do you have a question about the PERFORMANCE 400 and is the answer not in the manual?
Questions and answers
I purchased model PFTL59510.0 and I **** in search of a Proform treadmill similar to this one.
The ProForm treadmills similar to model PFTL59510.0 include the ProForm 415 Crosswalk Treadmill (23723.3 / 237233) and the ProForm XP 680 Crosstrainer Treadmill (24646.0 / 246460).
This answer is automatically generated
pro-form 400e starts but won't stay running.
The ProForm PERFORMANCE 400 treadmill may start but not stay running due to several possible reasons:
1. Safety Key Issue – If the safety key is not properly inserted or gets disconnected, the treadmill will stop.
2. Motor or Belt Problem – A faulty motor, loose drive belt, or worn-out walking belt can cause the treadmill to stop.
3. Overheating or Overload – If the treadmill overheats or detects excessive load, it may shut off as a safety measure.
4. Power Supply Issue – Inconsistent power supply, a loose power cord, or a tripped circuit breaker can interrupt operation.
5. Console or Sensor Malfunction – If the console is not detecting movement correctly, it may stop the treadmill.
To diagnose the issue, check the safety key, ensure the belt is properly aligned, confirm the power source is stable, and inspect the motor for overheating.
This answer is automatically generated
My motor seems to be very loud. What could cause it to run loud?
The document does not provide specific reasons for the motor of a ProForm PERFORMANCE 400 running loudly. However, loud motor noise in treadmills is commonly caused by worn motor bearings, a loose or damaged drive belt, or buildup of dust and debris inside the motor area. Regular maintenance and inspection may help identify and resolve such issues.
This answer is automatically generated