HP Invent zx2000 Getting Started Manual

Hewlett packard workstation getting started guide
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Getting Started Guide
hp workstation zx2000
Document Part Number: A7844-90040
March 2003

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Summary of Contents for HP Invent zx2000

  • Page 1 Getting Started Guide hp workstation zx2000 Document Part Number: A7844-90040 March 2003...
  • Page 2 Getting Started Guide hp workstation zx2000 First Edition (March 2003) Document Part Number: A7844-90040 Å WARNING: Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. Ä CAUTION: Text set off in this manner indicates that failure to follow...
  • Page 3: Important Safety Warnings

    Return used batteries either to the shop from which you bought them, to the dealer from whom you purchased your system, or to HP so that they can either be recycled or disposed of in the correct way. Returned batteries will be accepted free of charge.
  • Page 4 Ä CAUTION: Avoiding Static Electricity. Static electricity can damage electronic components. Turn OFF all equipment before installing an accessory card. Don’t let your clothes touch any accessory card. To equalize the static electricity when replacing an accessory card, rest the accessory card bag on top of the system unit while you are removing the card from the bag.
  • Page 5 Contents 1 Setting Up and Using Your System 2 Troubleshooting Getting Started Guide...
  • Page 6: A Regulatory Information

    Contents A Regulatory Information B Warranty Statements Index Getting Started Guide...
  • Page 7: Setting Up And Using Your System

    setting up and using your system ■ ■ ■ ■ Getting Started Guide 1–1...
  • Page 8: System Description

    Setting Up and Using Your System system description front panel ■ ■ ■ ■ ■ ■ ■ 1–2 ❏ ❏ Getting Started Guide...
  • Page 9 Front Panel, Tower Configuration Front Panel, Rack Configuration 1 Optical drive bays 2 Power LED 3 Power button 4 System LED Getting Started Guide Setting Up and Using Your System 5 Activity LED 6 Diagnostic LEDs 1-4 7 Front-access USB connectors (behind door) 8 Locator LED and Button (rack-mounted system only)
  • Page 10: Rear Panel

    Setting Up and Using Your System rear panel Rear Panel Connectors, Tower Configuration Rear Panel Connectors, Rack-mounted Configuration 1 Power 2 Serial ports 3 Audio (headphone, microphone) 7 Monitor port(s) on graphics card 4 USB 1–4 5 LAN LEDs 6 Built-in LAN and optional second LAN ports Getting Started Guide...
  • Page 11: Setting Up Your System

    setting up your system Å WARNING: If you have any doubt that you can lift the system or monitor safely, do not try to move them without help. tools ■ ■ ■ ■ ■ Å WARNING: Metallic particulates can be especially harmful around electronic equipment.
  • Page 12 Setting Up and Using Your System over 50 years, the electronics industry has been aware of the relatively rare, but possible, threat posed by metallic particulate contamination. During recent years, a growing concern has developed in computer rooms where these conductive contaminants are formed on the bottom of some raised floor tiles.
  • Page 13: Connecting Devices

    connecting devices power, keyboard and mouse Å WARNING: For your safety always connect equipment to a grounded wall outlet. Always use a power cord with a properly grounded plug, such as the one provided with the equipment, or one in compliance with your national safety standards.
  • Page 14: Graphics Cards

    Setting Up and Using Your System graphics cards ■ ■ ■ ■ Ä CAUTION: To prevent possible damage to your monitor, make sure you select a monitor that supports the resolutions and frequencies you wish to use. 1–8 ❏ www.ati.com ❏...
  • Page 15: Starting And Stopping Your System

    starting and stopping your system starting your system Getting Started Guide ❏ ❏ ❏ Setting Up and Using Your System (QWHU 1–9...
  • Page 16: Initializing Your Software

    Setting Up and Using Your System initializing your software ■ Ä CAUTION: Do NOT switch OFF the system while the software is being initialized — this could cause unexpected results. ■ 1–10 ❏ ❏ ❏ ❏ ❏ Getting Started Guide...
  • Page 17: Turning Off Your System

    Setting Up and Using Your System turning off your system Getting Started Guide 1–11...
  • Page 18: Installing Hardware Components

    Setting Up and Using Your System installing hardware components WARNING: For hardware installation procedures, you must power off the system and unplug the power cord from the outlet. 1–12 Getting Started Guide...
  • Page 19 Getting Started Guide 1 PCI and AGP slots 2 PCI/AGP retainer arm 3 memory 4 power supply 5 hard drive cage Setting Up and Using Your System 6 optical drives 7 shipping screws 8 fans 9 front-access USB 1–13...
  • Page 20: Firmware And Drivers

    Setting Up and Using Your System firmware and drivers www.hp.com/go/bizsupport 1–14 Getting Started Guide...
  • Page 21: Configuring Your System

    configuring your system ■ ■ extensible firmware interface (efi) EFI Boot Manager ver x.xx [xx.xx] Use up and down arrows to change option(s). Use Enter to select an option Getting Started Guide boot option Please select a boot option EFI Shell [Built-in] Boot option maintenance menu Security/Password Menu Setting Up and Using Your System...
  • Page 22 Setting Up and Using Your System Enter ■ EFI Shell [Built-in] ■ Boot Option Maintenance Menu ■ Security/Password Menu remote access 1–16 ❏ ❏ ❏ ❏ ❏ Boot Options Maintenance Menu Getting Started Guide...
  • Page 23 using the efi shell Getting Started Guide (), 6KHOO Device mapping table fs0: Acpi(HWP0002,100)/Pci(1|0)/Scsi(Pun0,Lun0)/HD(Part1,Sig00112233) blk0: Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master) blk1: Acpi(HWP0002,100)/Pci(1|0)/Scsi(Pun0,Lun0) startup.nsh Setting Up and Using Your System (QWHU 1–17...
  • Page 24 Setting Up and Using Your System 1–18 Shell:\> cls (QWHU ◆ fs0:\> info mem ◆ ◆ Shell> fsx: fs0:\> _ ◆ .efi Getting Started Guide...
  • Page 25 Setting Up and Using Your System ■ help ■ help fs0:\> help date ■ boot ■ configuration ■ device ■ memory ■ shell ■ scripts Getting Started Guide 1–19...
  • Page 26: Using The Boot Option Maintenance Menu

    Setting Up and Using Your System using the boot option maintenance menu ■ ■ ■ ■ Option Boot from a File Add a Boot Option Delete Boot Option(s) Change Boot Order Manage BootNext Setting Set Auto Boot TimeOut Select Active Console Output Devices Select Active Console Input Devices...
  • Page 27: Using The Security/Password Menu

    using the security/password menu ■ ■ Getting Started Guide Security/Password Menu Security/Password Menu ❏ Set Administrator Password ❏ Set User Password ❏ Set Administrator Password ❏ Enable/disable Password ❏ Help Setting Up and Using Your System Set User Password Exit 1–21...
  • Page 28 Setting Up and Using Your System baseboard management controller (bmc) ■ ■ ■ ■ ■ 1–22 Getting Started Guide...
  • Page 29: Troubleshooting

    ■ ■ ■ ■ ■ ■ Getting Started Guide ❏ ❏ ❏ www.hp.com/country/us/eng/contact_us.html troubleshooting 2–1...
  • Page 30: Your System Does Not Start Properly

    If you still have a problem, see “Software Diagnostics Tools” on page 2-11. 2–2 outlet and to the rear of the system. to the section “Troubleshooting with the e-buzzer” on page 2-9). Contact HP Support (refer to page 2-16). Getting Started Guide...
  • Page 31: You Find A Hardware Problem

    Check all keys are at the same height, and none are stuck down. Either replace the keyboard by a known working unit or try the keyboard with another system. Download the latest driver from: www.hp.com/go/bizsupport Download the latest firmware from: www.hp.com/go/bizsupport Troubleshooting 2–3...
  • Page 32: Mouse Problems

    The mouse doesn’t work. Make sure... The mouse cable is correctly connected. You are using the correct driver. If you are using the HP enhanced mouse, ensure that the correct driver is installed. 7KLV GULYHU LV SURYLGHG ZLWK DOO /LQX[ SUHORDGHG V\VWHPV You are using the latest firmware The mouse is clean.
  • Page 33 graphics and monitor problems The monitor doesn’t work. The system’s power indicator light works but the monitor remains blank Make sure... The monitor power cord is correctly connected. The monitor is switched ON (LED is on). The graphics card is installed and the monitor (video) cable is correctly connected.
  • Page 34: Troubleshooting With The System Leds

    Troubleshooting troubleshooting with the system LEDs power and system LEDs Power LED On (green) On (green) On (green) On (green) activity LED Activity LED Blinking (green) 2–6 System LED State Solid green Running Booting Blinking orange (1/sec.) Attention Blinking red (2/sec.) Fault State Off or no current disk/drive...
  • Page 35 Troubleshooting locator LED and button (rack-mounted systems only) diagnostic LEDs Getting Started Guide 2–7...
  • Page 36 Troubleshooting lan LEDs (back panel) LAN LED Location 1. Gbit Tower: Right Rack-mounted: Top 2. 100mb Tower: 2nd from right Rack-mounted: 2nd from top 3. Link Tower: 2nd from left Rack-mounted: 2nd from bottom Green 4. Activity Tower: Left Rack-mounted: Bottom 2–8 Color State...
  • Page 37: Troubleshooting With The E-Buzzer

    PCI card problem. Reseat or replace the PCI card. General Failure Possible problems include: System board failure, CPU connection problem, CPU failure, CPU power failure. See the hp zx2000 Technical Reference Guide for additional details and recommendations. System Board Defective system board. Contact support.
  • Page 38 Troubleshooting 2–10 Getting Started Guide...
  • Page 39: Software Diagnostics Tools

    ■ ■ hp e-diagtools hardware diagnostics ■ ■ ■ ■ ■ Getting Started Guide Troubleshooting 2–11...
  • Page 40 Troubleshooting starting hp e-diagtools Maintenance Menu 2–12 View Release Notes and Documentation Menu View e-DiagTools Info e-DiagTools for IPF Boot Options Getting Started Guide...
  • Page 41: Producing A Support Ticket

    producing a support ticket Getting Started Guide 2 - Run e-DiagTools Basic System Test (BST) 2 - Continue Test ❏ ❏ Troubleshooting Welcome to e-DiagTools Run eDiagTools for IPF 2–13...
  • Page 42 Troubleshooting diagnostics tools for hp-ux additional ■ ■ 2–14 cstm mstm xstm docs.hp.com/hpux/diag/ Getting Started Guide...
  • Page 43: Recovering The Os

    CAUTION: Using the Recovery CD permanently erases the contents of your hard disk. Back up all data and personal files before using the Recovery CD. Getting Started Guide ❏ ❏ ❏ www.hp.com/go/bizsupport ❏ ❏ ❏ ❏ ❏ ❏ docs.hp.com/linux, under “Linux for Itanium 2-based Servers and Workstations” Troubleshooting 2–15...
  • Page 44: Where To Get Help

    Troubleshooting where to get help information to collect before you contact support 2–16 www.hp.com/go/bizsupport ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ Getting Started Guide...
  • Page 45: Online Support

    ■ ■ ■ phone support Getting Started Guide ❏ ❏ www.hp.com/country/us/eng/contact_us.html Troubleshooting 2–17...
  • Page 46: Additional Documentation

    Troubleshooting additional documentation ■ ■ ■ ■ ■ 2–18 www.hp.com/go/bizsupport Getting Started Guide...
  • Page 47: Regulatory Information

    Regulatory Information ■ ■ Getting Started Guide A–1...
  • Page 48 UL Listed to UL1950, 3nd edition, File E146385 cUL Listed to CSA 22.2 No. 950-M93 TUV Certified to EN60950 2nd edition with A1+A2+A3+A4 HP Fort Collins CCQD HTC Supplementary information: The product herewith complies with the requirements of the following Directives: Low Voltage Directive 73/23/EEC and the EMC directive 89/336/EEC and carries the CE marking accordingly.
  • Page 49: Notice For Canada

    federal communications commission radio frequency interference statement (for usa only) notice for canada safety warning for the usa and canada ■ ■ Getting Started Guide Regulatory Information A–3...
  • Page 50: Notice For France

    Regulatory Information ■ ■ notice for france notice for the netherlands notice for germany A–4 Getting Started Guide...
  • Page 51: Noise Declaration For Germany

    Regulatory Information noise declaration for germany notice for japan (class a) notice for korea notice for taiwan Getting Started Guide A–5...
  • Page 52 Regulatory Information A–6 Getting Started Guide...
  • Page 53: Warranty Limitations

    ■ ■ hardware and software warranties ■ warranty limitations Getting Started Guide Warranty Statements ZZZKSFRPFSVRVXSSRUWJXLGHSVGH[SHFWDWLRQVKWPO B–1...
  • Page 54 Warranty Statements B–2 Getting Started Guide...
  • Page 55: Limitation Of Liability And Remedies

    Warranty Statements limitation of liability and remedies Getting Started Guide B–3...
  • Page 56: Third Party Products

    Warranty Statements third party products customer responsibilities obtaining on-site warranty service www.hp.com/cpso-support/guide/psd/cscus.html B–4 Getting Started Guide...
  • Page 57: Obtaining Parts Warranty Service

    Warranty Statements Obtaining Parts Warranty Service Getting Started Guide B–5...
  • Page 58: Software Limited Warranty

    Warranty Statements software limited warranty hp telephone support services B–6 Getting Started Guide...
  • Page 59 Warranty Statements supplemental warranty and service support contacting hp for warranty service ZZZKSFRPFSVRVXSSRUWJXLGHSVGH[SHFWDWLRQVKWPO Getting Started Guide B–7...
  • Page 60 Warranty Statements B–8 Getting Started Guide...
  • Page 61 Getting Started Guide index Index–1...
  • Page 62 Index Index–2 Getting Started Guide...

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Zx2000

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