HP PAVILION G6 Maintenance And Service Manual
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HP PAVILION G6 Maintenance And Service Manual

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HP Pavilion G6 Notebook PC

Maintenance and Service Guide

SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.

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  • Page 1: Maintenance And Service Guide

    HP Pavilion G6 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
  • Page 2 Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ... 1 2 External component identification ... 6 Top ... 6 TouchPad ... 6 Lights ... 7 Button ... 8 Keys ... 9 Front ... 10 Right side ... 11 Left side ... 12 Display ...
  • Page 6 Component replacement procedures ... 35 Serial number ... 35 Computer feet ... 36 Battery ... 37 Service access cover ... 38 Hard drive ... 39 Optical drive ... 41 WLAN module ... 43 Memory module ... 45 RTC battery ... 46 Keyboard ...
  • Page 7 Updating the BIOS ... 83 Determining the BIOS version ... 83 Downloading a BIOS update ... 84 7 Backup and recovery ... 85 Restore ... 86 Creating restore media ... 86 Performing a system restore ... 87 Restoring using the dedicated recovery partition (select models only) ... 87 Restoring using the restore media ...
  • Page 8 viii...

  • Page 9: Product Description

    Product description Category Description HP Pavilion G6 Notebook PC Processors Intel® Core™ i7-2620M processor (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3), Dual 35 W Intel Core i5-2540M processor (2.6 GHz, SC turbo up to 3.3 GHz, 3 MB L3), Dual 35 W Intel Core i5-2520M processor (2.5 GHz,...
  • Page 10 Category Description AMD Phenom II P860 (2.0 GHz, 1.5 MB L2, 1066 MHz, 3.6 GT/s – Triple 25 W AMD Phenom II N850 (2.2 GHz, 1.5 MB L2, 1333 MHz, 3.6GT/s – Triple 35 W AMD Phenom II N660 (3.0 GHz, 2 MB L2, 1333 MHz, 3.6 GT/s –...
  • Page 11 Category Description ● DDR3-1066 MHz Dual Channel Support (DDR3-1333 downgraded to DDR3-1066) Supports up to 8 GB of system memory in the following configurations: ● 6144 MB (4096 MB × 1 + 2048 x 1) ● 4096 MB (4096 MB × 1) ●...
  • Page 12 Category Description Audio High-definition audio supports: Microsoft® premium requirements with HP Altec Lansing speakers SRS Premium Sound technology Ethernet Integrated 10/100 network interface card (NIC) Integrated wireless local area network (WLAN) options by way of wireless module and 2 wireless antennas built into...
  • Page 13 Category Description VGA (Dsub 15-pin) supporting the following: ● 2048 x 1536 external resolution @ 75Hz ● 2048 x 1536 external resolution @ 85Hz AC Smart Pin adapter Keyboard/ 39.62-cm (15.6-in), full-size keyboard pointing devices TouchPad with 2 buttons (multitouch gestures, 2-finger scrolling, pinch zoom, and taps enabled as default) Power...

  • Page 14: External Component Identification

    External component identification TouchPad Component TouchPad light TouchPad on/off button Left TouchPad button TouchPad zone Right TouchPad button Chapter 2 External component identification Description ● Off: The TouchPad is on. ● Amber: The TouchPad is off. Turns the TouchPad on and off. Quickly double-tap the TouchPad button to turn the TouchPad on and off.

  • Page 15: Lights

    Lights Component TouchPad light Caps lock light Power light Wireless light Description ● Off: The TouchPad is on. ● Amber: The TouchPad is off. ● White: Caps lock is on. ● Off: Caps lock is off. ● On: The computer is on. ●...

  • Page 16: Button

    5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide.

  • Page 17: Keys

    Keys Component Windows logo key Windows applications key Action keys Description Displays system information when pressed in combination with the Displays system information when pressed in combination with the Displays the Windows Start menu Displays a shortcut menu for items beneath the pointer Execute frequently used system functions...

  • Page 18: Front

    Front Component Description Speakers (2) Produce sound Chapter 2 External component identification...

  • Page 19: Right Side

    Right side Component Optical drive Optical drive light Optical drive button USB port AC adapter light Power connector Security cable slot Description Plays optical discs, such as CDs, DVDs, and Blu-ray discs Green: The optical drive is being accessed. Ejects the media tray of the optical drive. Connects an optional USB device ●...

  • Page 20: Left Side

    Left side Component External monitor port Vents (2) RJ-45 (network) jack HDMI port USB ports (2) Audio-in (microphone) jack Audio-out (headphone) jack Chapter 2 External component identification Description Connects an external VGA monitor or projector Enable airflow to cool internal components NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
  • Page 21 Component Digital Media Slot Hard drive light (10) Power light Description Supports the following optional digital card formats: ● MultiMedia Card (MMC) ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity (SDXC) Memory Card ●...

  • Page 22: Display

    Display Component WLAN antennas (2)* Webcam light Webcam Internal microphone *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region.

  • Page 23: Bottom

    Bottom Component Battery bay Vents (5) Battery release latch Service cover Description Holds the battery Enable airflow to cool internal components NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 24: Illustrated Parts Catalog

    Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the computer. Component Product name Serial number (s/n) Part number/Product number (p/n) Warranty period Model description Chapter 3 Illustrated parts catalog Description...

  • Page 25: Computer Major Components

    Computer major components Computer major components...
  • Page 26 Item Description 39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED), BrightView (1366 x 768) display assembly: NOTE: For more information on the display assembly internal component spare part information, See ● For use in Charcoal Grey computer models ● For use in Ocean Drive computer models ●...
  • Page 27 Item Description (11 & System board (includes replacement thermal material): ● For use in Intel HM55 UMA computer models ● For use in Intel HM65 UMA computer models ● For use in Intel HM55 discrete, 512 M, computer models ● For use in Intel HM55 discrete, 1 GB, computer models ●...
  • Page 28 Item Description ● V140 (2.3 GHz, 512 KB L2, 1066 MHz, 3.2 GT/s) – SC 25 W (13 & Fan/heat sink assembly (includes replacement thermal material): ● For use in AMD UMA computer models ● For use in Intel UMA computer models ●...
  • Page 29 Item Description (19) Memory modules (1066 MHz, DDR3) ● 2 GB PC3-10600 MHz ● 4 GB PC3 10600 1333 MHz shared ● 1 GB PC3 10600 1333 MHz shared (20) RTC battery (includes mounting adhesive) (21) Hard drive Supports the following 9.5 mm, 6.35 cm (2.5 in) SATA hard drives: ●...

  • Page 30: Display Assembly Components

    Display assembly components Item Description Display bezel Webcam module 39.6-cm (15.6-in) high-definition, BrightView LED display panel Display hinges Display hinge covers Display cable Wireless antenna (includes wireless antenna transceivers and cable) Display back cover (includes logo): ● For use in Pewter computer models ●...
  • Page 31 Item Description ● For use in Pacific Blue computer models ● For use in Pearl Pink computer models ● For use in Ocean Drive computer models ● For use in Luminous Rose computer models ● For use in Sweet Purple computer models ●...

  • Page 32: Mass Storage Devices

    Mass storage devices Item Description Hard drive Supports the following 9.5 mm, 6.3 cm (2.5 in) SATA hard drives: ● 750 GB, 5400 rpm ● 640 GB, 5400 rpm ● 500 GB, 7200 rpm ● 500 GB, 5400 rpm Supports the following 7 mm, 6.3 cm (2.5 in) SATA hard drives: ●...

  • Page 33: Miscellaneous Parts

    Miscellaneous parts Description AC adapters ● 65-W AC adapter ● 90-W AC adapter Power cord, AC, 3 wire, black, 1.83-m TouchPad button board Screw kit ● Phillips 2.0 x 2.0 (pan-head) screw ● Phillips 3.0 x 1.5 screw ● Phillips 3.0 x 2.0 screw ●...

  • Page 34: Sequential Part Number Listing

    Sequential part number listing Spare part number 449137-001 490371-001 640886-001 580101-001 581096-001 593127-001 593530-001 593553–001 593554-001 600370-001 603785-001 609939-001 602993-001 616333-001 616343-001 616345-001 620656-001 621569-001 Chapter 3 Illustrated parts catalog Description RTC battery Power cord, AC, 3 wire, black, 1.83-m Optical drive board Atheros AR9285 802.11a/b/g/n 2x2 WiFi adapter for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the US Virgin Islands...
  • Page 35 Spare part number Description 625823-001 Intel Core™ i3-380M processor (2.53 GHz, 3 MB L3), Dual 35 W 625831-001 Intel Pentium P6200 processor (2.13 GHz, 3 MB L3), Dual 35 W 630703-001 Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter 630705-001 Ralink 5390BC8 802.11b/g/n 1x1 WiFi and Bluetooth 3.0+HS Combo Adapter 631252-001 Intel Core™...
  • Page 36 Spare part number 639506-001 639507-001 639508-001 639509-001 639510-001 639511-001 639512-001 639513-001 639514-001 639515-001 639516-001 639517-001 639518-001 639519-001 639520-001 639521-001 639522-001 639523-001 639524-001 639525-001 639526-001 639527-001 639528-001 639529-001 639530-001 639531-001 Chapter 3 Illustrated parts catalog Description Display back cover (includes logo) for use in Luminous Rose computer models Display back cover (includes logo) for use in Sweet Purple computer models Display back cover (includes logo) for use in Butter Gold computer models Display bezel...
  • Page 37 Spare part number Description 639532-001 Top cover (includes TouchPad board) for use in Charcoal Grey computer models 639533-001 Top cover (includes TouchPad board) for use in Sonoma Red computer models 639534-001 Top cover (includes TouchPad board) for use in Pacific Blue computer models 639535-001 Top cover (includes TouchPad board) for use in Pearl Pink computer models 639569-001...

  • Page 38: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required The following tools are needed to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations Before disassembly or assembly procedures, review and adhere to all service considerations. NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

  • Page 39: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 40: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 41: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 42: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 43: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 78 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

  • Page 44: Computer Feet

    Computer feet Description Rubber Feet Kit The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Chapter 4 Removal and replacement procedures Spare part number 639572-001...

  • Page 45: Battery

    Battery Description 6 cell, 2.20 Ah, 47 Wh 6 cell, 2.55 Ah, 55 Wh Before disassembling the computer: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 46: Service Access Cover

    Service access cover Description Plastics Kit (contains only the service access cover) Before removing the service access cover, remove the battery (see Position the computer upside down, with the front toward you. Loosen the two Phillips 4.0 x 2.0 captive screws (1) that secure the service access cover to the computer.

  • Page 47: Hard Drive

    Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector. The hard drive bracket and hard drive connector, as well as the hard drive bracket screws, are also available in the Hard Drive Hardware Kit. Description Supports the following 9.50 mm, 6.35 cm (2.50 in) SATA hard drives: 750 GB, 5400 rpm...
  • Page 48 To replace the hard drive bracket, remove the four Phillips 3.0×3.0 screws (1) that secure the hard drive bracket to the hard drive. Pull the bracket (2) straight up to remove it from the hard drive. To replace the hard drive adapter, remove the Phillips panhead 2.0 x 2.0 screw (1), and then disconnect the adapter from the system board at the outside edge (2).

  • Page 49: Optical Drive

    Optical drive NOTE: The optical drive spare part kit includes an optical drive bezel and optical drive bracket. Description DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe Blu-ray Disc ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive Before removing the optical drive: Battery (see Battery on page Service access cover (see...
  • Page 50 Remove the optical drive bracket (2). Reverse the above procedure to reassemble and install the optical drive. Chapter 4 Removal and replacement procedures...

  • Page 51: Wlan Module

    WLAN module Description Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the US Virgin Islands Intel WiFi Link 5100 802.11/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,...
  • Page 52 Remove the WLAN module (4) by pulling it away from the slot at an angle. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 53: Memory Module

    Memory module Description 4 GB PC3 10600 1333 MHz shared 2 GB PC3 10600 MHz 1 GB PC3 10600 1333 MHz shared Before removing the memory module, remove the following components: Battery (see Battery on page Service access cover (see Remove the memory module: Spread the retaining tabs (1) on each side of the memory module slot to release the memory module.

  • Page 54: Rtc Battery

    RTC battery Description RTC battery (includes mounting adhesive) Before removing the RTC battery, remove the following components: Battery (see Battery on page Service access cover (see Remove the RTC battery: Use a sharp, nonconductive tool to release the clip (1) that secures the battery to the system board.

  • Page 55: Keyboard

    Keyboard Description For use in the United States, Black For use in French Canada, Black For use in the United States, Pink For use in French Canada, Pink Before removing the keyboard, remove the following components: Battery (see Battery on page Service access cover (see Remove the keyboard: Remove the Phillips 4.0 x 2.5 screw (1) in the WLAN module bay that secures the keyboard to...
  • Page 56 Remove the keyboard (4). Reverse this procedure to install the keyboard. Chapter 4 Removal and replacement procedures...

  • Page 57: Top Cover

    Top cover Description For use in Ocean Drive computer models For use in Luminous Rose computer models For use in Sweet Purple computer models For use in Butter Gold computer models For use in Pewter computer models For use in Charcoal Grey computer models For use in Sonoma Red computer models For use in Pacific Blue computer models For use in Pearl Pink computer models...
  • Page 58 Release the three zero insertion force (ZIF) connectors (1) to which the ZIF cables are attached and disconnect the USB cable (2), TouchPad cable (3), and power button cable (4) from the system board. Remove the six Phillips 4.0 x 2.5 screws that secure the top cover to the computer. Close the computer and turn it upside down, with the front toward you.
  • Page 59 Remove the three Phillips 3.0 x 2.0 screws in the battery bay, two Phillips 3.0 x 2.0 screws in the optical drive bay, and ten Phillips 6.0 x 2.5 on the base enclosure. NOTE: The four screws along the front edge also serve to secure the speakers inside the base enclosure.
  • Page 60 Reverse this procedure to install the top cover. Chapter 4 Removal and replacement procedures...

  • Page 61: Power Button Board

    Power button board Description Power button board Before removing the power button board, remove the following components: Battery (see Battery on page Service access cover (see Hard drive (See Optical drive (see WLAN module (see Memory module (see Keyboard (see Keyboard on page Top cover (see Remove the power button board:...

  • Page 62: Speaker Assembly

    Speaker assembly Description Speaker assembly (includes cable) Before removing the speaker assembly, remove the following components: Battery (see Battery on page Service access cover (see Hard drive (see Optical drive (see Keyboard (see Top cover (see Remove the speaker assembly: Disconnect the speaker cable (1) from the system board.

  • Page 63: Touchpad Button Board

    TouchPad button board Description TouchPad button board (includes bracket and cable) Before removing the TouchPad button board, remove the following components: Battery (see Battery on page Service access cover (see Hard drive (see Optical drive (see Keyboard (see Keyboard on page Top cover (see Remove the TouchPad button board: Release the zero insertion force (ZIF) connector (1) to which the TouchPad button board cable is...

  • Page 64: Usb Board

    USB board Description USB board Before removing the USB board, remove the following components: Battery (see Battery on page Service access cover (see Hard drive (see Optical drive (see Keyboard (see Top cover (see Remove the USB board: Position the computer right-side up, with the right side toward you. Release the clips (1) that secure the USB board to the base enclosure.

  • Page 65: Security Cable Lock

    Security cable lock NOTE: The security cable lock is included with the base enclosure, spare part number 639569-001. Before removing the security cable lock, remove the following components: Battery (see Battery on page Service access cover (see Hard drive (see Optical drive (see Keyboard (see Keyboard on page...

  • Page 66: Power Connector

    Power connector Description Power connector (includes cable) Before removing the power connector cable, remove the following components: Battery (see Battery on page Service access cover (see Hard drive (see Optical drive (see Keyboard (see Top cover (see Remove the power connector: Turn the computer right-side up, with the right side toward you.

  • Page 67: Display Assembly

    Display assembly Description 39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) BrightView display assembly: ● For use in Charcoal Grey computer models ● For use in Ocean Drive computer models ● For use in Sonoma Red computer models ● For use in Luminous Rose computer models ●...
  • Page 68 Lift the display panel (4) straight up to remove it. Reverse this procedure to install the display assembly. Chapter 4 Removal and replacement procedures...
  • Page 69 To replace any of the display assembly internal components, remove the following screw covers and screws: (1) Two Mylar screw covers on the display bezel bottom edge (2) Two Phillips 4.0 x 2.5 screws The display screw covers are included in the Display Rubber Kit, spare part number 640882-001.
  • Page 70 To replace the webcam module (select models only), lift the webcam module as far from the display enclosure as the webcam module cable allows. Disconnect the webcam module cable (1) from the webcam module, and then remove the webcam module (2). The webcam module is available using spare part number 640880-001. Reverse this procedure to install the webcam module.
  • Page 71 Remove the display hinge covers (2). The display hinge covers are available using spare part number 640887-001. Reverse this procedure to install the display hinge covers. To replace the display panel, remove five Phillips 4.0 x 2.5 screws (1) that secure the display panel to the display enclosure.
  • Page 72 To replace the display hinges, remove the two Phillips PM 3.0 x 2.0 screws (1) that secure each hinge to the display panel. Remove the display hinges (2) from the display panel. The display hinges are available using spare part number 639511-001. Reverse this procedure to install the display hinges.
  • Page 73 To remove the display cable from the display panel, lift the tape (1), and disconnect the cable (2). Then, gently peel the cable away from the display panel (3). Reverse this procedure to install the display panel. Component replacement procedures...

  • Page 74: System Board

    System board NOTE: The system board spare part kit includes UMA or discrete graphics subsystem memory and replacement thermal material. Description For use in Intel HM55 UMA computer models For use in Intel HM65 UMA computer models For use in Intel HM55 discrete, 512 MB, computer models For use in Intel HM55 discrete, 1 GB, computer models For use in Intel HM65 discrete, 512 MB, computer models For use in Intel HM65 discrete, 1 GB, computer models...
  • Page 75 Move the optical drive connector board (2) to the right, and then lift it up to disconnect it from the system board. Reverse this procedure to install the optical drive connector board. Remove the three Phillips 3.0 x 2.0 screws (1) that secure the system board to the computer. Component replacement procedures...
  • Page 76 Lift the system board (2) from the right edge and pull it away from the base enclosure at an angle. For AMD computer models, see the following image. For Intel computer models, see the following image. Chapter 4 Removal and replacement procedures...
  • Page 77 When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● Fan/heat sink assembly (see ● Processor (see Processor on page Reverse the disassembly procedure to install the system board. Fan/heat sink assembly on page Component replacement procedures...

  • Page 78: Fan/Heat Sink Assembly

    Fan/heat sink assembly NOTE: The fan/heat sink assembly includes replacement thermal material. Description For use in AMD UMA computer models For use in Intel UMA computer models For use in Intel discrete computer models Before removing the fan/heat sink assembly, remove the following components: Battery (see Battery on page Service access cover (see...
  • Page 79 Remove the fan/heat sink assembly (4) by lifting it straight up. NOTE: Steps 6 through 10 apply only to computer models equipped with AMD processors. Turn the system board right-side up, with the front toward you. Disconnect the fan cable from the system board (1). Remove the Phillips 3.0 x 2.0 screw (2) that secures the fan/heat sink assembly to the system board.
  • Page 80 Remove the fan/heat sink assembly (4) by lifting straight up. Each time the fan/heat sink assembly is removed, the thermal material must be thoroughly cleaned from the system board at locations (1) and (2), from the fan/heat sink assembly at locations (3) and (5), and from the processor (4).
  • Page 81 After applying fresh thermal paste to the components, reverse the above procedure to install the fan/ heat sink assembly. Component replacement procedures...

  • Page 82: Processor

    Processor NOTE: All processor spare part kits include thermal material. Description Intel Core™ i7-2620M processor (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3), Dual 35 W Intel Core™ i5-2540M processor (2.6 GHz,SC turbo up to 3.3 GHz, 3 MB L3), Dual 35 W Intel Core™...
  • Page 83 Keyboard (see Keyboard on page Top cover (see Top cover on page USB board (see USB board on page Display assembly (see Display assembly on page Power connector (see Power connector on page System board (see System board on page Fan/heat sink assembly (see Remove the processor: Turn the processor locking screw (1) one half-turn counterclockwise until you hear a click.

  • Page 84: Specifications

    Specifications Computer specifications Dimensions Depth Width Height (front to rear) Weight (lowest weight configuration) Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating NOTE:...

  • Page 85: 39.6-Cm (15.6-In) Display Specifications

    39.6-cm (15.6-in) display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 21.0 cm (8.27 in) 35.9 cm (14.1 in) 39.6 cm (15.6) Up to 16.8 million 300:1 (typical) 200 nits (typical) 0.259 ×...

  • Page 86: Hard Drive Specifications

    Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disc rotational speed Operating temperature *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

  • Page 87: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive Specifications

    DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read Write Random access time Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD...

  • Page 88: Blu-Ray Disc Rom And Dvd±R/Rw Supermulti Double-Layer Drive Specifications

    Blu-ray Disc ROM and DVD±R/RW SuperMulti Double- Layer Drive specifications Applicable disc Read Write Random access time Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 4X BD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM 1X BD-ROM...

  • Page 89: Setup Utility (Bios)

    Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 90: Navigating And Selecting In Setup Utility

    Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list or to toggle a field—for example an Enable/Disable field—use either the arrow keys or ●...

  • Page 91: Updating The Bios

    Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 92: Downloading A Bios Update

    Do not shut down the computer or initiate Sleep or Hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord. Access the page on the HP Web site that provides software for your computer: Windows 7—Select Start > Help and Support > Maintain.

  • Page 93: Backup And Recovery

    Performing a system restore ● Backing up and recovering your information Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed. This chapter provides information on the following topics: ●...

  • Page 94: Restore

    Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools.

  • Page 95: Performing A System Restore

    Performing a system restore HP Recovery Manager software allows you to repair or restore the computer to its original factory state. HP Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recovery partition (select models only) on the hard drive.
  • Page 96 Press at system bootup. Select the optical drive or the flash drive. Follow the on-screen instructions. Chapter 7 Backup and recovery...

  • Page 97: Changing The Computer Boot Order

    Changing the computer boot order To change the boot order for recovery discs: Restart the computer. Press while the computer is restarting, and then press Select Internal CD/DVD ROM Drive from the boot options window. To change the boot order for recovery flash drive: Insert the flash drive into a USB port.

  • Page 98: Using Windows Backup And Restore

    To create a screen shot: Display the screen you want to save. Copy the screen image: To copy only the active window, press To copy the entire screen, press Open a word-processing document, and then select Edit > Paste. The screen image is added to the document.

  • Page 99: Using Windows System Restore Points

    Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes. NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

  • Page 100: Power Cord Set Requirements

    Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 101: Requirements For Specific Countries Or Regions

    Requirements for specific countries or regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People's Republic of China South Korea Sweden Switzerland Taiwan The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 102: Recycling

    When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury might be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 103 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the inside edges of the bezel on the left side (1), the top and bottom (2), and the right side (3) until the bezel disengages from the display assembly.
  • Page 104 Remove the two screws (1) that secure each hinge to the display enclosure and lift up to remove the display hinge covers (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Chapter 9 Recycling...
  • Page 105 Turn the display panel assembly upside down and remove all screws that secure the display panel frame to the display panel. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
  • Page 106 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Chapter 9 Recycling...
  • Page 107 Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 108: Index

    Index AC adapter light, identifying 11 AC adapter, spare part numbers action keys, identifying 9 antenna removal 64 spare part number 22 audio, product description 4 audio-in (microphone) jack, identifying 12 audio-out (headphone) jack, identifying 12 backing up customized window, toolbar, and menu bar settings 89 personal files 89 base enclosure, spare part...
  • Page 109 78 Hard Drive Hardware Kit, spare part number 24 hard drive light, identifying 13 HDMI port, identifying 12 headphone (audio-out) jack 12 HP Recovery Manager 87 integrated webcam light, identifying 14 internal microphone, identifying jacks audio-in (microphone) 12 audio-out (headphone) 12...
  • Page 110 security 5 serviceability 5 recovering from the dedicated recovery partition 87 recovering from the recovery discs 87 recovery discs 86 recovery, system 87 removal/replacement preliminaries 30 procedures 35 restore points 91 RJ-45 (network) jack, identifying RTC battery removal 46 spare part number 21, 46 Rubber Feet Kit, spare part number 36 security cable lock...

This manual is also suitable for:

Pavilion g6-1a65Pavilion g6-1a69Pavilion g6-1a75Pavilion g6-1a30Pavilion g6-1a00Pavilion g6-1a60

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