Suggestions for Troubleshooting
Function
e-Diagtools
Bootup
Processor
Memory
Tests
Fan
Tests
Batteries
Tests
Display
Hard disk
Tests
Floppy drive
Tests*
Tests
Keyboard
Tests
Audio
Tests*
Serial
Tests
Parallel
Tests
LAN
Modem
Wireless
Infrared
†
PS/2 port
Tests
USB
Port replicator
Tests
PCMCIA
Tests
IEEE 1394
AC adapter
* Test might be available only on certain units.
†
Use an external keyboard to exercise the port. Run the external 101-key test.
Service Manual
Table 3-2. Scope of Diagnostic Tools
Power-On
Sycard
Self-Test
PCCtest 450
Tests
Tests
Tests
Tests (CMOS
battery only)
Tests
Tests
Tests
Tests
WMI/
BIOS Setup
Toptools
(if installed)
Describes
Configures
Describes
Describes
Describes
Describes
Describes
Configures
Describes
Configures
Describes
Configures
Describes
Describes
Configures
Describes
Configures
Describes
Configures
Configures
Configures
Describes
Configures
Configures
Describes
Configures
Describes
Status
Troubleshooting and Diagnostics
3-5