Troubleshooting - Zanussi ZRB38212WA User Manual

Defrosting of the freezer
The freezer compartment of this model, on the
other hand, is a "no frost" type. This means that
there is no buildup of frost when it is in opera-
tion, neither on the internal walls nor on the
foods.

Troubleshooting

Caution! Before troubleshooting,
disconnect the power supply.
Only a qualified electrician or competent person
must do the troubleshooting that is not in this
manual.
Problem
The appliance is noisy.
The appliance does not op-
erate.
The light device does not
work.
The compressor operates
continually.
Water flows on the rear
plate of the refrigerator.
Water flows into the refrig-
erator.
The temperature in the ap-
pliance is too low/high.
If your appliance is still not working properly af-
ter making the above checks, please contact
the After Sales Centre.
10
Possible cause
The appliance is not installed prop-
erly.
The plug is not connected to the
mains socket correctly.
The appliance has no power. There
is no voltage in the mains socket.
The light device is in stand-by.
The unit is defective.
The temperature is not set correctly.
The door is not closed correctly.
The door has been opened too fre-
quently.
The food temperature is too high.
The room temperature is too high.
During the automatic defrosting
process, frost defrosts on the rear
plate.
The water outlet is clogged.
Products prevent that water flows
into the water collector.
The temperature regulator is not set
correctly.
The absence of frost is due to the continuous
circulation of cold air inside the compartment,
driven by an automatically controlled fan.
Important! There are some sounds during
normal use (compressor, refrigerant circulation).
Check if the appliance stands stable
(all the feet should be on the floor).
Connect the plug to the mains socket
correctly.
Connect a different electrical appli-
ance to the mains socket.
Contact a qualified electrician.
Close and open the door.
Refer to "Replacing the control unit".
Set a higher temperature.
Refer to "Closing the door".
Do not keep the door open longer
than necessary.
Let the food temperature decrease to
room temperature before storage.
Decrease the room temperature.
This is correct.
Clean the water outlet.
Make sure that products do not touch
the rear plate.
Set a higher/lower temperature.
Solution
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