Samsung 403 User Manual page 23

Issues
No Picture, No Video
The TV will not turn on.
The TV turns off automatically.
There is no picture/Video.
RF(Cable/Antenna) Connection
The TV is not receiving all channels.
The picture is distorted: macroblock,
error, small block, dots, pixelization.
Others
Purple/green rolling horizontal bars and
buzzing noise from the TV speakers
with Component cable connection.
Picture is not shown in full screen.
Remote control does not work.
solutions and Explanations
• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.
• Make sure the wall outlet is working.
• Try pressing the POWER button on the TV to make sure the problem is not the remote.
If the TV turns on, refer to 'Remote control does not work' below.
• Ensure the sleep Timer is set to Off in the setup menu. (P. 14)
• If your PC is connected to the TV, check your PC power settings.
• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.
• When watching TV from an antenna or cable connection, the TV will turn off after 10 - 15
minutes if there is no signal.
• Check cable connections. (remove and reconnect all cables connected to the TV and external
devices).
• Set your external devis' (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the
connections to the TV input. For example, if an external device's output is : HDMI, it should be
connect to an HDMI input on the TV.
• Make sure your connected devics are powered on.
• Be sure to select the TV's correct source by pressing the
control.
• Reboot the connected device by reconnecting the device's power cable.
• Make sure the coaxial cable is connected securely.
• Please try Auto Program to add available channels to the channel list. Go to
- Auto program then select Auto and make sure correct Cable TV signal type is set in the
menu. (P. 11)
• Verify the Antenna is positioned correctly.
• Compression of video contents may cause picture distortion. especially on fast moving pictures
such as sports and action movies.
• A low signal can cause picture distortion. This is not a TV problem.
• Remove the left and right audio connections from the set-top-box. If the buzzing stops, this
indicates that the set-top-box has a grounding issue. Replace the Component video cables
with an HDMI connection.
• Black bars on each side will be shown on HD channels when displaying upscaled SD (4:3)
contents.
• Black bars on Top & Bottom will be shown on movies that have aspect ratios different from your
TV.
• Adjust picture size option on your external device or TV to full screen.
• Replace the remote control batteries with correct polarity (+/–).
• Clean the transmission window located on the top of the remote.
• Try pointing the remote directly at the TV from 5~6 feet away.
sOURCE button on the remote
MEnU - Channel
23
English