Prior to running the Remove program, unplug the USB cable from the SURFboard cable
modem. The Remove program performs the same function as the removal of devices performed
in Solution 1 and Solution 2 on the previous pages.
Setting the Frequency Using StormWatch
StormWatch™, the SURFboard Cable Modem Diagnostic Suite, is a cable modem utility that is
available from Motorola. It runs from a CD-ROM and does not require installation on a hard
drive. It can be used when installing the SURFboard cable modem to set the frequency and save
startup time.
To set the frequency:
1
For the SURFboard cable modem, ensure that a laptop or PC is connected to the SURFboard
cable modem rear-panel Ethernet port.
2
Turn on the PC and ensure that the SURFboard cable modem is booted up.
3
Connect StormWatch to 192.168.100.1.
Click Configure and then click Channel Parameter.
4
5
Type the desired frequency in Hertz; for example, 411 MHz = 411000000, in the
Downstream Frequency field.
Type the upstream channel ID in the Upstream Channel ID field. (Not required)
6
Select a frequency plan type in the Frequency Plan field.
7
Click Save and then restart the cable modem.
8
Installation and Operation
SURFboard Cable Modem Installation Manual
3-49
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