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,..-------------WARRANTY-----------~
All our products are warranted against defects in materials and workmanship for one year from
the date of shipment. Our obligation is limited to repairing or replacing products (except tubes)
which prove to be defective during the warranty period. We are not liable for consequential
damages.
For assistance of any kind, including help with instruments under warranty, contact your authorized
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Sales Representative for instructions. Give full details of. the difficulty and include the instrument model
and serial numbers. Service data or shipping instructions will be promptly sent to you. There will be no
charge for repair of instruments under warranty, except transportation charges. Estimates of charges for
non-warranty or other service work will always be supplied, if requested, before work .begins.
CLAIM FOR DAMAGE IN SHIPMENT
Your instrument should be inspected and tested as soon as it is received. The instrument is insured for
safe delivery. If the instrument is damaged in any way or fails to operate properly, file a claim with the
carrier or, if insured separately, with the insurance company.
SHIPPING
On receipt of shipping instructions, forward the instrument prepaid to the destination indicated. You may
use the original shipping carton or any strong container. Wrap the instrument in heavy paper or a plastic
bag and surround it with three or four inches of shock-absorbing material to cushion it firmly and prevent
movement inside the container.
GENERAL
Your authorized
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Sales Representative is ready to assist you in any situation, and you are always wel-
come to get directly in touch with Hewlett-Packard service departments:
00390-1
CUSTOMER SERVICE
Hewlett-Packard Company
395 Page Mill Road
Palo Alto. California, U.S.A.
Telephone: DAvenport 6-1755
Direct Dial Area Code 415
TWX No. PAL AL 117-U
Cable: "HEWPACK"
OR (In Western Europe)
Hewlett-Packard S.A.
Rue du Vieux Billard No.1
Geneva. Switzerland
Telephone: (022) 26. 43. 36
Cable: "HEWPACKSA"
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