Avocent AUTOVIEW 3008 Installer/User Manual
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Avocent AUTOVIEW 3008 Installer/User Manual

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AUTOVIEW
3008/3016
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Installer/User Guide

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Summary of Contents for Avocent AUTOVIEW 3008

  • Page 1 AUTOVIEW 3008/3016 ® Installer/User Guide...

  • Page 2: Usa Notification

    USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 3 Avocent, the Avocent logo, The Power of Being There, AutoView, Dambrackas Video Compression and OSCAR are registered trademarks of Avocent Corporation or its affiliates in the U.S. and other countries. All other marks are the property of their respective owners.
  • Page 4 Instructions This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. Dangerous Voltage This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

  • Page 5: Table Of Contents

    Chapter 1: Product Overview..................1 Features and Benefits ........................1 Reduce cable bulk ........................1 Access the AutoView 3008/3016 switch via a standard TCP/IP network ........2 Chapter 2: Installation ..................... 3 AutoView 3008/3016 Switch Connectivity ..................3 Installation Overview......................... 3 Getting started ..........................
  • Page 6 The AutoView 3008/3016 Explorer Window ................... 36 Launching a KVM Session ....................... 38 Viewing and terminating user sessions ..................38 Session sharing options ......................39 Managing the AutoView 3008/3016 switch OBWI ..............41 Managing users ........................41 Access levels ..........................41 Managing Device Properties ......................45 Viewing and changing appliance configuration information...........
  • Page 7 Table of Contents Managing AutoView switch configuration files................ 56 Managing user databases ......................58 Configuring LDAP ........................... 60 LDAP Overview parameters..................... 60 LDAP Search parameters ......................61 LDAP Query parameters ......................61 Appliance and Server Query Modes ..................62 Setting up Active Directory for performing queries ..............63 Installing a Web Certificate ......................
  • Page 8 AutoView 3008/3016 Switch Installer/User Guide The Console Menu ........................... 81 Network Configuration ........................81 Other Console Main Menu Options....................82 Firmware Management ......................82 Enable Debug Messages......................82 Set/Change Password ....................... 82 Restore Factory Defaults......................82 Reset Appliance ........................82 Set Web Interface Ports ......................

  • Page 9: List Of Figures

    Figure 1.1: Example Switch Configuration (AutoView 3016 Switch Shown) ........2 Figure 2.1: Basic AutoView 3016 Switch Configuration ..............4 Figure 2.2: Typical AutoView 3008/3016 Switch Firewall Configuration ........9 Figure 3.1: OSCAR Interface Main Dialog Box................13 Figure 3.2: OSCAR Interface Setup Dialog Box ................18 Figure 3.3: OSCAR Interface Menu Dialog Box ................
  • Page 10 AutoView 3008/3016 Switch Installer/User Guide Figure 4.10: Versions Window ......................52 Figure 4.11: AVRIQ Versions Window.................... 53 Figure 4.12: Upgrade Appliance Firmware (TFTP Server) Window ..........55 Figure 4.13: Upgrade Appliance Firmware (File System) Window ..........55 Figure 4.14: Save Appliance Configuration Window (File System) ..........57 Figure 4.15: Save Appliance User Data Window (FTP Server) .............
  • Page 11 Table 1.1: Descriptions for Figure 1.1 ....................2 Table 2.1: Descriptions for Figure 2.1 ....................5 Table 2.2: TCP Ports and Functions for the AutoView 3008/3016 Switch ........8 Table 2.3: Descriptions for Figure 2.2 ....................9 Table 3.1: Main Dialog Box Functions ................... 13 Table 3.2: OSCAR Interface Status Symbols ...................
  • Page 12 AutoView 3008/3016 Switch Installer/User Guide...

  • Page 13: Chapter 1: Product Overview

    The serial IQ module is a DCE device that provides the primary interface between a serial device and an AutoView 3008/3016 switch. It provides VT100 terminal emulation, break suppression and port history in a compact, convenient module.

  • Page 14: Access The Autoview 3008/3016 Switch Via A Standard Tcp/Ip Network

    AutoView 3008/3016 Switch Installer/User Guide Access the AutoView 3008/3016 switch via a standard TCP/IP network The Avocent AutoView 3008/3016 switches provide agentless remote control and access. No special software or drivers are required on the attached, or client, computers. The client connects to the AutoView 3008/3016 switch using an Internet browser.

  • Page 15: Chapter 2: Installation

    10BaseT Ethernet may be used, Avocent recommends a dedicated, switched 100BaseT network. Installation Overview The general procedure for setting up and installing an AutoView 3008/3016 switch is as follows: • Unpack the switch and verify that all components are present and in good condition.

  • Page 16: Figure 2.1: Basic Autoview 3016 Switch Configuration

    AutoView 3008/3016 Switch Installer/User Guide Figure 2.1 illustrates a basic configuration for the AutoView 3016 switch. Descriptions follow in Table 2.1. Figure 2.1: Basic AutoView 3016 Switch Configuration...

  • Page 17: Getting Started

    Power Cord Getting started Before installing your AutoView 3008/3016 switch, refer to the following lists to ensure you have all items that shipped with the switch, as well as other items necessary for proper installation. Supplied with the AutoView 3008/3016 switch •...

  • Page 18: Rack Mounting An Autoview 3008/3016 Switch

    AutoView 3008/3016 Switch Installer/User Guide Rack Mounting an AutoView 3008/3016 Switch A rack mounting kit is supplied with each AutoView 3008/3016 switch. You may either place the AutoView 3008/3016 switch on the rack shelf or mount the switch directly into an Electronic Industries Alliance (EIA) standard rack.
  • Page 19 Plug a compatible IQ or IAC module into the appropriate ports on the back of the target server. Choose an available numbered port on the rear of your AutoView 3008/3016 switch. Plug the IAC cable or one end of a UTP patch cable (4-pair, up to 45 meters) into the selected port and plug the other end into the RJ-45 connector of the IQ module.

  • Page 20: Adjusting Mouse Settings On Target Devices

    AutoView 3008/3016 switch. Attach one end of the UTP patch cable to the RJ-45 connector on the IQ module. Connect the other end of the UTP patch cable to the desired port on the back of your AutoView 3008/3016 switch.

  • Page 21: Figure 2.2: Typical Autoview 3008/3016 Switch Firewall Configuration

    User (Browses to Firewall’s External IP Address) To configure the firewall: To access the AutoView 3008/3016 switch from outside a firewall, configure your firewall to forward ports 80, 443, 2068 and 8192 from its external interface to the KVM switch through the firewall’s internal interface.

  • Page 22: Verifying The Connections

    AVRIQ-PS/2 module or ACI (Avocent Console Interface) port on each cascaded AutoView switch. NOTE: In a cascaded configuration, the AutoView 3008/3016 switch must be at the top of the cascade. To cascade multiple AutoView switches if your switch has an ACI port: Using an appropriate length of CAT 5 cable, connect the ACI port on the cascaded switch to an available port on your 3008/3016 switch.
  • Page 23 Chapter 2: Installation To cascade multiple AutoView switches if your switch does not have an ACI port: Connect an AVRIQ-PS/2 module to the local peripheral ports on the cascaded switch. Using an appropriate length of CAT 5 cable, connect the AVRIQ-PS/2 module from step 1 to an available port on your 3008/3016 switch.
  • Page 24 AutoView 3008/3016 Switch Installer/User Guide...

  • Page 25: Chapter 3: Local Port Operation

    CHAPTER Local Port Operation AutoView 3008/3016 switch users can access attached devices via the OSCAR interface OSD or the OBWI. For information on the OBWI, see Chapter 4. Basic Operations Main Dialog Box Functions To access the OSCAR interface Main dialog box: Press to launch the OSCAR interface.

  • Page 26: Viewing And Selecting Ports And Servers

    The port to which a target device is connected. Viewing and selecting ports and servers Use the Main dialog box to view, configure and control target devices in the AutoView 3008/3016 switching system. You may view the target devices by name, port or by the unique Electronic ID (EID) embedded in each IQ module.

  • Page 27: Soft Switching

    (yellow circle) The designated IQ module is being upgraded. When this symbol displays, do not cycle power to the AutoView 3008/3016 switch or connected target devices and do not disconnect IQ modules. Doing so may render the module permanently inoperable and require the IQ module to be returned to the factory for repair.

  • Page 28: Navigating The Oscar Interface

    AutoView 3008/3016 Switch Installer/User Guide Navigating the OSCAR interface This table describes how to navigate the OSCAR interface using the keyboard and mouse. Table 3.3: OSCAR Interface Navigation Basics Keystroke Function <Print Screen>, Ctrl-Ctrl, OSCAR interface activation sequence. By default, <Print Screen> and Ctrl- Shift-Shift and/or Alt-Alt Ctrl are set as the OSCAR activation options.

  • Page 29: Setup Dialog Box Functions

    Erases characters in a text box. Setup Dialog Box Functions You can configure your AutoView 3008/3016 switching system from the Setup dialog box within the OSCAR interface. Select the Names button when initially setting up your AutoView 3008/3016 switching system to identify target devices by unique names. Select the other setup features to manage routine tasks for your target devices from the OSCAR interface menu.

  • Page 30: Changing The Display Behavior

    AutoView 3008/3016 Switch Installer/User Guide To access the OSCAR interface Setup dialog box, click Setup on the Main dialog box. Figure 3.2: OSCAR Interface Setup Dialog Box Changing the display behavior Use the Menu dialog box to change the display order of target devices, change how the OSCAR interface is invoked or set a Screen Delay Time for the OSCAR interface.

  • Page 31: Controlling The Status Flag

    Chapter 3: Local Port Operation -or- Select Port to display target devices numerically by port number. Click OK. Depending on the display method selected, the corresponding button will be depressed in the Main dialog box. To change how the OSCAR interface is invoked: Select the checkbox next to one of the listed methods.

  • Page 32: Figure 3.4: Oscar Interface Flag Dialog Box

    AutoView 3008/3016 Switch Installer/User Guide Figure 3.4: OSCAR Interface Flag Dialog Box To determine how the status flag is displayed: Select Name or EID to determine what information will be displayed. Select Displayed to activate the flag display. After a switch, the flag will remain on the screen until the user switches to another device.

  • Page 33: Setting The Keyboard Country Code

    Chapter 3: Local Port Operation Setting the keyboard country code NOTE: Using a keyboard code that supports a language different from that of your AutoView 3008/3016 switch firmware will cause incorrect keyboard mapping. Sun servers may use keyboard mappings for non-US keyboards. By default, the AutoView 3008/ 3016 switch sends the US keyboard country code to Sun and USB modules attached to target devices, and the code is applied to the target devices when they are turned on or rebooted.

  • Page 34: Configuring Network Settings

    AutoView 3008/3016 Switch Installer/User Guide Reboot the Sun servers. After rebooting, each Sun server will request the country code setting stored in the IQ module. NOTE: If you wish to reboot the target devices by power-cycling them, you must wait 90 seconds before rebooting.

  • Page 35: Figure 3.8: Oscar Interface Devices Dialog Box

    For example, if a switch is connected to AutoView 3008/3016 port 6, each target device connected to it would be numbered sequentially. The target device using AutoView 3008/3016 port 6, switch port 1, would be 06-01, the target device using AutoView 3008/3016 port 6, switch port 2, would be 06-02, and so on.

  • Page 36: Assigning Target Device Names

    Figure 3.10: OSCAR Interface Names Dialog Box NOTE: If new IQ modules are discovered by the AutoView 3008/3016 switch, the on-screen list will be automatically updated. The mouse cursor will change into an hourglass during the update. No mouse or keyboard input will be accepted until the list update is complete.

  • Page 37: Commands Dialog Box Functions

    NOTE: If an IQ module has not been assigned a name, the EID is used as the default name. Commands Dialog Box Functions From the OSCAR interface Commands dialog box, you can manage your AutoView 3008/3016 switching system and user connections, enable the Scan mode and update your firmware.

  • Page 38: Selecting Target Devices For Scan Mode

    Table 3.6: Commands to Manage Routine Tasks for Your Target Devices (Continued) Features Purpose Display Versions View version information for the AutoView 3008/3016 switch as well as view and upgrade firmware for individual IQ modules. Display Config View current configuration parameters.

  • Page 39: Enabling Or Disabling Scan Mode

    Chapter 3: Local Port Operation Figure 3.13: Scan Dialog Box The dialog box contains a listing of all servers attached to your switch. Click the checkbox to the right of the server, double-click on the desired entry, or highlight the device and click the Add/ Remove button to toggle the scan checkbox setting.

  • Page 40: Viewing And Disconnecting User Connections

    AutoView 3008/3016 Switch Installer/User Guide -or- From the Commands dialog box, deselect the Scan Enable checkbox. Viewing and disconnecting user connections You can view and disconnect users through the User Status dialog box. The username (U) and server (S) will always be displayed when connected to a target device (local or remote). You can display either the target device name or EID number to which a user is connected.

  • Page 41: Displaying Version Information And Upgrading Firmware

    Chapter 3: Local Port Operation Figure 3.15: OSCAR Interface Disconnect Dialog Box Click Disconnect to disconnect the user and return to the User Status dialog box. -or- Click X or press to exit the dialog box without disconnecting a user. Escape Displaying version information and upgrading firmware For troubleshooting and support, the OSCAR interface enables you to display the version number...

  • Page 42: Figure 3.16: Oscar Interface Version Dialog Box

    AutoView 3008/3016 Switch Installer/User Guide Figure 3.16: OSCAR Interface Version Dialog Box To upgrade individual IQ modules, click the AVRIQ button to view individual AVRIQ module version information. NOTE: To upgrade multiple AVRIQ modules simultaneously, go to step 9. Figure 3.17: AVRIQ Selection Dialog Box...

  • Page 43: Figure 3.18: Avriq Version Dialog Box

    AutoView 3008/3016 switch firmware is upgraded or when a new AVRIQ module is discovered by the AutoView 3008/3016 switch after a firmware upgrade. AVRIQ modules that have already been discovered but which are not attached to the AutoView 3008/3016 switch during the firmware upgrade must be upgraded manually.

  • Page 44: Resetting The Ps/2 Keyboard And Mouse On A Target Device Or Local Port

    AutoView 3008/3016 Switch Installer/User Guide Figure 3.19: AVRIQ Status Dialog Box 10. The AVRIQ Upgrade dialog box displays. Click OK to initiate the upgrade and return to the AVRIQ Status dialog box. Returning an AVRIQ module to factory default status: Click AVRIQ in the Version dialog box.
  • Page 45 Chapter 3: Local Port Operation On the message box, click X or press to exit without sending a Reset command to the Escape target device. To reset the local mouse and keyboard: Activate the OSCAR interface and click Commands - Device Reset. A confirmation message will appear.
  • Page 46 AutoView 3008/3016 Switch Installer/User Guide...

  • Page 47: Chapter 4: Web Interface Operations

    Web Interface Operations AutoView 3008/3016 Switch OBWI In addition to the OSCAR interface, AutoView 3008/3016 switches are equipped with an On-Board Web Interface (OBWI) feature that provides a built-in interface to handle all basic KVM switching needs. The AutoView 3008/3016 switch OBWI provides secure “point-and-click” web browser- based access to control any device attached to your AutoView 3008/3016 switch.

  • Page 48: Viewing And Selecting Ports And Servers

    NOTE: The default username is Admin with no password. The AutoView 3008/3016 Explorer Window When a user has been logged in and authenticated, the Avocent AutoView 3008/3016 Explorer window appears. From the AutoView 3008/3016 Explorer window, users may view, access and manage their AutoView 3008/3016 switch, specify system settings and change profile settings.

  • Page 49: Figure 4.1: Avocent Autoview 3016 Explorer Window

    Chapter 4: Web Interface Operations Figure 4.1: Avocent AutoView 3016 Explorer Window Table 4.2: Descriptions for Figure 4.1 Number Description Displays the IP address, appliance type and last six digits of the appliance MAC address and browser being accessed. OBWI tabs used to display connections, status and configure the appliance.

  • Page 50: Launching A Kvm Session

    Since certain color settings (such as Grayscale) use less network bandwidth than others (such as Best Color), changing the color settings can increase video performance. For optimal video performance over a slower network connection, Avocent recommends a color setting such as Grayscale/Best Compression or Low Color/High Compression.

  • Page 51: Session Sharing Options

    Chapter 4: Web Interface Operations Figure 4.2: Disconnect Session Status Window Click the checkbox for one or more users that you wish to disconnect. Click the Disconnect Session button. A message appears prompting you to confirm the disconnect command. Click OK to disconnect the user. -or- Click Cancel to exit without completing the disconnect command.

  • Page 52: Table 4.3: Session Sharing Definitions

    AutoView 3008/3016 Switch Installer/User Guide • Whether an Administrator has configured global connection sharing (Automatic Sharing, Exclusive Connections and Stealth Connections all are configurable options that require sharing to be enabled) Table 4.3: Session Sharing Definitions Term Definition Automatic Sharing Secondary users can share a KVM session without first requesting permission from primary users.

  • Page 53: Managing The Autoview 3008/3016 Switch Obwi

    To end a KVM session, click File-Exit from the toolbar. See Chapter 5 for more information using the Video Viewer. Managing the AutoView 3008/3016 switch OBWI The AutoView 3008/3016 switch OBWI provides several configuration options to tailor the switch to your specific application. Managing users The AutoView 3008/3016 switch OBWI provides local and login security through administrator-defined user accounts.

  • Page 54: Table 4.5: User Access Level Rights

    AutoView 3008/3016 Switch Installer/User Guide Setting up user accounts When you select the Users category, the OBWI will retrieve and display a list of usernames and current access levels from the AutoView switch. From here, you can add, modify or delete users and assign access levels.

  • Page 55: Figure 4.3: Users Window

    Chapter 4: Web Interface Operations Figure 4.3: Users Window Click the Add User button on the right side of the window to add a new user. -or- Click a username listed in the Users column to modify an existing user. The Add/Modify User window appears.
  • Page 56 AutoView 3008/3016 Switch Installer/User Guide Type the username and password you wish to assign to the user and then verify the password by typing it in the Verify Password field. The password must be 5-16 characters and contain alphabetical characters of mixed case and at least one number.

  • Page 57: Managing Device Properties

    Managing Device Properties Viewing and changing appliance configuration information The AutoView 3008/3016 switch can report most device properties directly through the AutoView switch web browser. The Configure tab allows you to display a list of categories covering a wide range of parameters for your switch.

  • Page 58: Figure 4.5: Sessions Window

    AutoView 3008/3016 Switch Installer/User Guide NOTE: After changing Network settings, the switch must be rebooted. NOTE: Users can view all appliance information, but only Administrators can change settings. The Sessions sub-category allows you to apply controls to your video sessions.

  • Page 59: Enabling Network Time Protocol (Ntp) Functionality

    30 seconds, but some WANs may require a longer time period. Enabling Network Time Protocol (NTP) functionality NTP settings can be configured for your AutoView 3008/3016 switch. The switch must have access to the current time to verify that certificates have not expired and you can configure the switch to request time updates from the network time server (NTP).

  • Page 60: Figure 4.6: Snmp Window

    AutoView 3008/3016 Switch Installer/User Guide To configure general SNMP settings: Click the Configure tab in the OBWI, then click the SNMP category in the left column. Figure 4.6: SNMP Window Click the Enable SNMP checkbox to allow the AutoView switch to respond to SNMP requests over UDP port 161.

  • Page 61: Viewing And Resynchronizing Server Connections

    Chapter 4: Web Interface Operations NOTE: After changing SNMP settings, the switch must be rebooted. See Rebooting the switch on page 56 for more information. Enabling individual SNMP traps An SNMP trap is a notification sent by the AutoView switch to a management station indicating that an event has occurred that may require further attention.

  • Page 62: Modifying A Server Name

    AutoView 3008/3016 Switch Installer/User Guide Modifying a server name You can use the OBWI to rename a server from a remote workstation rather than from the OSCAR interface. Figure 4.8: Servers Window To modify a server name: Click the Configure tab in the OBWI, then click Servers-Cascade Devices in the left column.

  • Page 63: Viewing The Iq Modules And Iacs

    Chapter 4: Web Interface Operations In the Server Name column, click the server you want to modify. Figure 4.9: Modify Server Name Window Type the new name. Names must be 1-15 characters, include alphabetical characters, and may not include spaces or special characters with the exception of hyphens. Click Save.

  • Page 64: Viewing Version Information

    When you select the Version sub-category, the OBWI will retrieve the firmware versions from the selected AutoView 3008/3016 switch. This read-only information displays the version information for the unit itself. The AVRIQ Versions sub-category allows you to view and upgrade all of the IQ modules in the system.

  • Page 65: Figure 4.11: Avriq Versions Window

    Chapter 4: Web Interface Operations AVRIQ versions The AVRIQ Versions sub-category allows you to view version information for attached AVRIQ modules. Clicking on the EID displays a window that allows you to upgrade the IQ module firmware and to reset the IQs if connected to a cascaded device. Selecting the Enable Auto-Upgrade for all IQs checkbox causes all subsequently connected IQ modules to have their firmware upgraded to what is available on the AutoView switch.

  • Page 66: Upgrading Firmware

    NOTE: PS/2, USB and USB2 IQ modules are available. In addition, the AutoView switch is compatible with all Avocent IQ modules including Sun and serial IQ modules. NOTE: Resetting an AutoView switch that is connected directly to a server (not a cascaded switch) may cause the mouse/keyboard to fail.

  • Page 67: Figure 4.12: Upgrade Appliance Firmware (Tftp Server) Window

    Chapter 4: Web Interface Operations Figure 4.12: Upgrade Appliance Firmware (TFTP Server) Window Figure 4.13: Upgrade Appliance Firmware (File System) Window To upgrade AVRIQ module firmware: Click the Tools tab.

  • Page 68: Rebooting The Switch

    Click Upgrade. Rebooting the switch Periodically, such as after an upgrade, you may need to reboot the AutoView 3008/3016 switch. You can reboot the switch through the Tools tab in the OBWI. When clicked, Reboot Appliance will broadast a disconnect message to any active users, then log out the current user and immediately reboot the AutoView switch.

  • Page 69: Figure 4.14: Save Appliance Configuration Window (File System)

    Chapter 4: Web Interface Operations Figure 4.14: Save Appliance Configuration Window (File System) Figure 4.15: Save Appliance User Data Window (FTP Server) (Optional) Enter and verify a password in the supplied fields. This password is requested when you restore this database to an AutoView switch. Click Save.

  • Page 70: Managing User Databases

    AutoView 3008/3016 Switch Installer/User Guide NOTE: You may leave the password field blank if you do not want to require a password for accessing the configuration file. Navigate to a location to save the configuration file. The location appears in the Save To field.

  • Page 71: Figure 4.16: Restore Appliance User Data (File System) Window

    Chapter 4: Web Interface Operations Figure 4.16: Restore Appliance User Data (File System) Window Figure 4.17: Restore Appliance User Data (FTP Server) Window Click Browse and navigate to the location where you stored the saved user database file. Click Restore and enter the password you created when the user database was saved. Click OK. When complete, a message appears prompting you to confirm the write completion.

  • Page 72: Configuring Ldap

    AutoView 3008/3016 Switch Installer/User Guide Configuring LDAP LDAP is a vendor-independent protocol standard used for accessing, querying and updating a directory using TCP/IP. Based on the X.500 Directory Services model, LDAP is a global directory structure that supports strong security features including authentication, privacy and integrity.

  • Page 73: Ldap Search Parameters

    Chapter 4: Web Interface Operations To configure LDAP server parameters: Select Configure-Appliance-Authentication-Server. Identify the primary and secondary server address, port and access type in the appropriate fields or radio buttons. Click Save. LDAP Search parameters On the LDAP Search page, you can configure the parameters used when searching for LDAP directory service users.

  • Page 74: Appliance And Server Query Modes

    AutoView 3008/3016 Switch Installer/User Guide each type of query has three modes that utilize certain types of information to determine whether or not an LDAP user has access to an appliance or connected target devices. You can configure the following settings on the LDAP Query Page: •...

  • Page 75: Setting Up Active Directory For Performing Queries

    Chapter 4: Web Interface Operations • Basic – A username and password query for the user is made to the directory service. If they are verified, the user is given appliance administrator access to the appliance and any attached target devices for Query Mode (Appliance), or to any selected server for Query Mode (Server). •...

  • Page 76: Installing A Web Certificate

    AutoView 3008/3016 Switch Installer/User Guide identical to the attached target devices for querying target devices. The name must match exactly, including case. The appliance names and target device names used for group queries are stored in the appliance. The appliance name specified in the Appliance Overview screen of the OBWI and target device names must identically match the object names in Active Directory.

  • Page 77: Figure 4.18: Install Web Server Certificate Window

    Chapter 4: Web Interface Operations Figure 4.18: Install Web Server Certificate Window Select the Fields radio button, and enter the following fields: • Public Key Length: the number of bits you want the certificate to be. • Common Name: your name. (Since this is your root certificate, use an appropriate name such as, "Company_Name Certificate Authority.") •...
  • Page 78 AutoView 3008/3016 Switch Installer/User Guide When prompted, click to view the certificate and follow the instructions to import the certificate into the Root Certificate Authority folder. After the certificate is stored, the user should not see the certificate warning.

  • Page 79: Chapter 5: The Video Viewer

    NOTE: Java Runtime Environment 1.6 or later is required. NOTE: The AutoView 3008/3016 switch OBWI does not install the Java Runtime Environment (JRE). The JRE is available as a free download from http://www.sun.com for PC users and from http://www.apple.com for Mac users.

  • Page 80: Figure 5.1: Video Viewer Window (Normal Window Mode)

    AutoView 3008/3016 Switch Installer/User Guide Figure 5.1: Video Viewer Window (Normal Window Mode) Table 5.1: Descriptions for Figure 5.1 Number Description Title Bar: Displays the name of the server being viewed. When in Full Screen mode, the title bar disappears and the server name appears between the menu and toolbar.

  • Page 81: Changing The Toolbar

    Chapter 5: The Video Viewer Table 5.1: Descriptions for Figure 5.1 (Continued) Number Description Maximize button: Changes the window to Full Screen mode, which expands the accessed device desktop to fill the entire screen. Expanding the window causes the following to occur: •...

  • Page 82: Adjusting The View

    AutoView 3008/3016 Switch Installer/User Guide Click the desired resolution. Adjusting the view Using menus or task buttons in the Video Viewer window, you can do the following: • Align the mouse cursors. • Refresh the screen. • Enable or disable Full Screen mode. When Full Screen mode is enabled, the image adjusts to fit the desktop up to a size of 1024 x 768.

  • Page 83: Adjusting Color Depth

    To manually adjust the video quality of the window: NOTE: The following video adjustments should be made only on the advice and with the help of Avocent Technical Support.

  • Page 84: Figure 5.2: Manual Video Adjust Dialog Box

    AutoView 3008/3016 Switch Installer/User Guide Select Tools - Manual Video Adjust from the Video Viewer window menu. -or- Click the Manual Video Adjust button. The Manual Video Adjust dialog box appears. Figure 5.2 shows the dialog box, and descriptions follow in Table 5.2.

  • Page 85: Target Video Settings

    In most cases, you do not need to alter the Video Settings from the default. The system automatically adjusts and uses the optimal video parameters. The AutoView 3008/3016 switch OBWI performs best when the video parameters are set such that no (0) video packets are...

  • Page 86: Refresh Image

    AutoView 3008/3016 Switch Installer/User Guide You can easily adjust your video parameters to ideal settings by clicking on the Auto Adjust Video button in the Manual Video Adjust dialog box. NOTE: You can also select Tools - Automatic Video Adjust from the Video Viewer window menu or click the Automatic Video Adjust toolbar icon to automatically adjust the video.

  • Page 87: Figure 5.3: Video Viewer Window With Local And Remote Cursors Displayed

    Chapter 5: The Video Viewer Figure 5.3: Video Viewer Window with Local and Remote Cursors Displayed Table 5.3: Descriptions for Figure 5.3 Number Description Remote Cursor Local Cursor The Cursor mode status of the Video Viewer window displays in the title bar, including the keystroke that will exit Single Cursor mode.

  • Page 88: Mouse Scaling

    AutoView 3008/3016 Switch Installer/User Guide The Session Options dialog box appears. Click the Mouse tab. Select a terminating keystroke from the drop-down menu in the Single Cursor mode area. Click OK to save settings. When you enable Single Cursor mode, you can press the specified key to return to Regular Desktop mode.

  • Page 89: Vendor-Specific Video Settings

    Because the AutoView 3008/3016 switch OBWI cannot get constant feedback from the mouse, there are times when the mouse on the AutoView 3008/3016 switch may lose sync with the mouse on the host system. If your mouse or keyboard no longer responds properly, you can align the mouse to re-establish proper tracking.

  • Page 90: Using Macros

    Select Pass-through all keystrokes in regular window mode. Click OK to save setting. Using Macros The AutoView 3008/3016 switch OBWI comes pre-configured with macros for the Windows and the Sun platforms. To send a macro: Select Macros - <desired macro> from the Video Viewer window menu.

  • Page 91: Closing A Video Viewer Window Session

    Chapter 5: The Video Viewer Closing a Video Viewer Window Session To close a Video Viewer window session: Select File - Exit from the Video Viewer window.
  • Page 92 AutoView 3008/3016 Switch Installer/User Guide...

  • Page 93: Chapter 6: Terminal Operations

    Terminal Operations The Console Menu Each AutoView 3008/3016 switch may also be configured at the appliance level through the Console menu interface accessed through the 10101 port. All terminal commands are accessed through a terminal or PC running terminal emulation software.

  • Page 94: Other Console Main Menu Options

    AutoView 3008/3016 switch and then skip to step 6. Select the remaining options from the Network Configuration menu to finish the configuration of your AutoView 3008/3016 switch with an IP address, netmask or prefix length and default gateway.

  • Page 95: Set Web Interface Ports

    Chapter 6: Terminal Operations Set Web Interface Ports Currently, the appliance and client software are using ports 80 and 443 for HTTP and HTTPS port numbers respectively. Now the user will have the ability to modify or specify alternate ports. Input Web Server Certificate This menu option allows the user to utilize the User Defined Web Certificate, Import or Export Web Certificates options.
  • Page 96 AutoView 3008/3016 Switch Installer/User Guide...

  • Page 97: Appendices

    Use the DB9 M/F serial cable to connect a terminal or PC running terminal emulation software (such as HyperTerminal) to the SETUP, CONSOLE or 10101 port on the back panel of the AutoView 3008/3016 switch. The terminal should be set to 9600 bps, 8 bits, 1 stop bit, no parity and no flow control.

  • Page 98: Recovering From A Failed Flash Upgrade

    TFTP root directory of the TFTP server: • CMN-1082.fl Attach a cross-over CAT 5 cable to the AutoView 3008/3016 switch for this process instead of a standard CAT 5 cable. If the AutoView 3008/3016 switch is not on, turn it on now.

  • Page 99: Appendix B: Using Serial Iq Modules

    All serial data coming from the target device is displayed in a VT100 window, placed into a video buffer and sent to the AutoView 3008/3016 switch as though it came from a VGA target. Likewise, keystrokes entered on a keyboard are sent to the attached device as though they were typed on a VT100 terminal.
  • Page 100 AutoView 3008/3016 Switch Installer/User Guide • Enter Sends: This option enables you to specify the keys that are transmitted when Enter pressed. Available options are <CR> (Enter), which moves the cursor to the left side of the screen, or <CR><LF> (Enter-Linefeed), which moves the cursor to the left side of the screen and down one line.
  • Page 101 Appendices To configure a serial IQ module: Press . The Configuration Screen will appear. Ctrl-F8 Select a parameter to change. You can navigate the Configuration Screen using the Up Arrow keys. Down Arrow Modify the selected value using the keys. Left Arrow Right Arrow Repeat steps 2 and 3 to modify additional values.

  • Page 102: Table B.1: Serial Iq Module Pinouts

    AutoView 3008/3016 Switch Installer/User Guide To use History mode: Press . The mode will display as History. Ctrl-F9 Press one of the following key combinations to perform the indicated action: • : Move to the top of the buffer. Home •...

  • Page 103: Appendix C: Utp Cabling

    NOTE: This appendix is for information purposes only. Please consult with your local code officials and/or cabling consultants prior to any installation. UTP copper cabling The following are basic definitions for the three types of UTP cabling that the AutoView 3008/ 3016 switch supports: •...
  • Page 104 AutoView 3008/3016 Switch Installer/User Guide Table C.1: UTP Wiring Standards (Continued) EIA/TIA 568A EIA/TIA 568B brown brown Cabling installation, maintenance and safety tips The following is a list of important safety considerations that should be reviewed prior to installing or maintaining your cables: •...

  • Page 105: Appendix D: Technical Specifications

    Appendices Appendix D: Technical Specifications Table D.1: AutoView 3008/3016 Switch Product Specifications Server Ports 16 - AutoView 3016 switch Number 8 - AutoView 3008 switch Type PS/2, Sun, USB and Serial Connectors 8-pin modular Sync Types Separate horizontal and vertical...
  • Page 106 AutoView 3008/3016 Switch Installer/User Guide Table D.1: AutoView 3008/3016 Switch Product Specifications (Continued) Network Connection Number Type 10/100 Ethernet Connector 8-pin modular Local Port Number Type PS/2, USB and VGA USB Device Port Number Type USB 1.1 Power Supply Type...

  • Page 107: Appendix E: Sun Advanced Key Emulation

    Appendices Appendix E: Sun Advanced Key Emulation Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on a PS/2 keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold and then press the key.

  • Page 108: Table E.2: Ps/2-To-Usb Keyboard Mappings

    USB IQ modules. These keys function normally if your Sun servers are attached to the AutoView 3008/3016 switch using a VSN or WSN IQ module. Table E.2 lists the keyboard mapping that will take place when a USB IQ module is used in this setting.

  • Page 109: Appendix F: Technical Support

    Appendix F: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined.
  • Page 110 AutoView 3008/3016 Switch Installer/User Guide...
  • Page 112 For Technical Support: www.avocent.com/support 590-920-501C...

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