TROUBLESHOOTING GUIDE
Below is a chart detailing the most common problems, their causes and
solutions. Prior to troubleshooting, isolate the unit by removing the cord from
the power socket.
PROBLEM
No steam.
No steam, but
water.
Puffs of steam
during refill.
CAUSE
Eco-Steamer is not
on. Water tank is
empty.
Condensation is
formed inside the
hose.
Water tank is too
hot.
SOLUTION
Switch on the Eco-Steamer
by pressing the Switch Button
and make sure the red light
is on. Refill the water tank as
instructed.
Press the Steam Trigger and
release the water until steam
comes.
Leave the Eco-Steamer to
cool down for a while before
refill, use the provided Funnel
for refill every time.
5
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