SMART Board Board 600 Series Installation And User Manual
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SMART Board Board 600 Series Installation And User Manual

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SMART Board™ 600
and SBD600 Series

Interactive Whiteboard

Installation and User's Guide

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  • Page 1: Interactive Whiteboard

    SMART Board™ 600 and SBD600 Series Interactive Whiteboard Installation and User’s Guide...
  • Page 2 SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.

  • Page 3: Important Information

    Important Information Before you install and use your SMART Board™ 600 or SBD600 series interactive whiteboard, read and understand the safety warnings and precautions in this user’s guide. These safety warnings and precautions describe the safe and correct operation of your SMART Board interactive whiteboard and its accessories, helping you to prevent injuries and equipment damage.
  • Page 4 I M P O R T A N T I N F O R M A T I O N • To reduce the risk of fire or electric shock, do not expose your SMART Board interactive whiteboard to rain or moisture. •...
  • Page 5 If your SMART Board interactive whiteboard requires replacement parts, make sure that the service technician uses replacement parts specified by SMART Technologies or parts with the same characteristics as the original. • Be aware that security cable locks aren’t designed to be a solid protection measure because the lock can be torn out.
  • Page 6 I M P O R T A N T I N F O R M A T I O N...

  • Page 7: Table Of Contents

    Contents Important Information.....................i Safety Warnings ....................i About Your SMART Board 600 or SBD600 Series Interactive Whiteboard ..1 Features......................2 How Does Your SMART Board Interactive Whiteboard Work? ...... 4 Included Accessories..................5 Optional Accessories ..................6 Installing and Securing Your SMART Board Interactive Whiteboard ....11 Environmental Requirements ...............
  • Page 8 CON T EN TS Using and Maintaining Your SMART Board Interactive Whiteboard ....45 Tips for Trouble-Free Performance .............. 46 Keeping the Writing Surface Clean............... 47 Transporting Your Interactive Whiteboard ............ 48 Indicators and Controls................. 49 Using Non-Projected Mode................53 Troubleshooting Your SMART Board Interactive Whiteboard......

  • Page 9: About Your Smart Board 600 Or Sbd600 Series Interactive Whiteboard

    Chapter 1 About Your SMART Board 600 or SBD600 Series Interactive Whiteboard In This Chapter Refer to these topics to learn more about your SMART Board 600 or SBD600 series interactive whiteboard and for information about product parts and accessories. Features......................

  • Page 10: Features

    A B O U T Y O U R S M A RT B O A RD 6 0 0 OR SBD60 0 S ERI ES INTE RACTIVE W H I T E B O A R D Your SMART Board 600 or SBD600 series product is a touch sensitive, front projection interactive whiteboard.
  • Page 11 A B O U T Y O U R S M A RT B O A RD 6 0 0 OR SBD60 0 S ERI ES INTE RACTIVE W H I T E B O A R D Wall-Mounting Brackets Install your SMART Board interactive whiteboard simply and securely.

  • Page 12: How Does Your Smart Board Interactive Whiteboard Work

    A B O U T Y O U R S M A RT B O A RD 6 0 0 OR SBD60 0 S ERI ES INTE RACTIVE W H I T E B O A R D How Does Your SMART Board Interactive Whiteboard Work? Your interactive whiteboard functions as an input device for your computer, just like a mouse, enabling you to work in any application on your computer from your interactive...

  • Page 13: Included Accessories

    A B O U T Y O U R S M A RT B O A RD 6 0 0 OR SBD60 0 S ERI ES INTE RACTIVE W H I T E B O A R D Included Accessories Your SMART Board 600 or SBD600 series interactive whiteboard includes the following accessories.

  • Page 14: Optional Accessories

    You can also use it to connect your SMART Board 600 series interactive whiteboard to a serial device such as a room control system. The serial expansion module connects to the controller module on the back of your interactive whiteboard.

  • Page 15: Systemon Expansion Module

    A B O U T Y O U R S M A RT B O A RD 6 0 0 OR SBD60 0 S ERI ES INTE RACTIVE W H I T E B O A R D SystemOn Expansion Module The SystemOn expansion module brings your projector out of standby mode, and has indicators showing SystemOn...

  • Page 16: Usb Audio System

    A B O U T Y O U R S M A RT B O A RD 6 0 0 OR SBD60 0 S ERI ES INTE RACTIVE W H I T E B O A R D USB Audio System You can mount the USB speakers (Part No.

  • Page 17: Smart Board Interactive Whiteboard Floor Stand

    A B O U T Y O U R S M A RT B O A RD 6 0 0 OR SBD60 0 S ERI ES INTE RACTIVE W H I T E B O A R D Projector Wall-Mount (Models 680 and SBD680 only) Support your NEC WT600 or WT610 projector (not included) for your SMART Board 680 or SBD680...

  • Page 18: Smart Board Interactive Whiteboard Table Stand

    10 | A B O U T Y O U R S M A RT B O A RD 6 0 0 OR SBD60 0 S ERI ES INTE RACTIVE W H I T E B O A R D SMART Board Interactive Whiteboard Table Stand You can also mount your SMART Board 640 interactive whiteboard on a table stand, as shown to the right.

  • Page 19: Installing And Securing Your Smart Board Interactive Whiteboard

    Chapter 2 Installing and Securing Your SMART Board Interactive Whiteboard In This Chapter Refer to these topics for information about mounting your SMART Board 600 or SBD600 series interactive whiteboard on a floor stand or on a wall. Environmental Requirements ............... 12 Mounting Your SMART Board 660, 680 or SBD680 Interactive Whiteboard on a Floor Stand ...................

  • Page 20: Environmental Requirements

    12 | I N S T A L L IN G A N D S E C U R I N G Y O U R S M A R T B O A R D I NT E R A C T I V E W H I T E B O A R D Environmental Requirements Before installing your interactive whiteboard, review the following environmental...

  • Page 21: Mounting Your Smart Board 660, 680 Or Sbd680 Interactive Whiteboard On A Floor Stand

    13 | I N S T A L L IN G A N D S E C U R I N G Y O U R S M A R T B O A R D I NT E R A C T I V E W H I T E B O A R D Mounting Your SMART Board 660, 680 or SBD680 Interactive Whiteboard on a...
  • Page 22 14 | I N S T A L L IN G A N D S E C U R I N G Y O U R S M A R T B O A R D I NT E R A C T I V E W H I T E B O A R D 2.

  • Page 23: Wall-Mounting Your Smart Board Interactive Whiteboard

    15 | I N S T A L L IN G A N D S E C U R I N G Y O U R S M A R T B O A R D I NT E R A C T I V E W H I T E B O A R D Wall-Mounting Your SMART Board Interactive Whiteboard...
  • Page 24 16 | I N S T A L L IN G A N D S E C U R I N G Y O U R S M A R T B O A R D I NT E R A C T I V E W H I T E B O A R D For Adults of Average Height Distance from Floor...
  • Page 25 17 | I N S T A L L IN G A N D S E C U R I N G Y O U R S M A R T B O A R D I NT E R A C T I V E W H I T E B O A R D Tools Required to Wall-Mount Your Interactive Whiteboard To wall-mount your interactive whiteboard you’ll need the following tools, which aren’t...
  • Page 26 18 | I N S T A L L IN G A N D S E C U R I N G Y O U R S M A R T B O A R D I NT E R A C T I V E W H I T E B O A R D NOTES •...
  • Page 27 19 | I N S T A L L IN G A N D S E C U R I N G Y O U R S M A R T B O A R D I NT E R A C T I V E W H I T E B O A R D If you’re installing a SMART Board 685/SBD685 or 690/SBD690 interactive...

  • Page 28: Completing Your Installation

    20 | I N S T A L L IN G A N D S E C U R I N G Y O U R S M A R T B O A R D I NT E R A C T I V E W H I T E B O A R D Aligning Your Interactive Whiteboard with Your Projector (Optional)
  • Page 29 21 | I N S T A L L IN G A N D S E C U R I N G Y O U R S M A R T B O A R D I NT E R A C T I V E W H I T E B O A R D 2.

  • Page 30: Securing The Pen Tray And Interactive Whiteboard

    22 | I N S T A L L IN G A N D S E C U R I N G Y O U R S M A R T B O A R D I NT E R A C T I V E W H I T E B O A R D 5.

  • Page 31: Securing The Pen Tray To The Pen Tray Brackets

    23 | I N S T A L L IN G A N D S E C U R I N G Y O U R S M A R T B O A R D I NT E R A C T I V E W H I T E B O A R D IMPORTANT Be aware that security cable locks are not designed to be a solid protection...

  • Page 32: Removing The Pen Tray

    24 | I N S T A L L IN G A N D S E C U R I N G Y O U R S M A R T B O A R D I NT E R A C T I V E W H I T E B O A R D Removing the Pen Tray It might be necessary to remove the pen tray when you transport or repair your...

  • Page 33: Connecting Your Interactive Whiteboard To Your Computer

    Chapter 3 Connecting Your Interactive Whiteboard to Your Computer In This Chapter Refer to these topics for information about connecting your SMART Board 600 or SBD600 series interactive whiteboard to your computer. Overview....................... 26 System Power Safety and Precautions ............26 Connecting with a USB Cable ..............

  • Page 34: System Power Safety And Precautions

    26 | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O Y O UR C O MPU T ER Overview The included USB cable enables you to connect your computer to your interactive whiteboard.

  • Page 35: Connecting With A Usb Cable

    27 | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O Y O UR C O MPU T ER Connecting with a USB Cable Your SMART Board interactive whiteboard has a high-power USB 2.0 high-speed peripheral interface that runs at speeds of up to 12 Mbps.
  • Page 36 28 | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O Y O UR C O MPU T ER If the appropriate driver isn’t installed on your Windows computer, a Found New Hardware wizard helps you locate the driver for the newly connected USB Human Interface Device (HID), that is, your interactive whiteboard.

  • Page 37: Installing Smart Product Drivers

    SMART Board Tools open automatically. 3. If SMART Board Tools don’t open, select Start > All Programs > SMART Technologies > SMART Board drivers > SMART Board Tools. The Ready light in your interactive whiteboard’s lower, right-hand corner turns from flashing green to solid green and the SMART Board icon...

  • Page 38: Usb Extender Cables And Hubs

    30 | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O Y O UR C O MPU T ER USB Extender Cables and Hubs The 16' 5" (5 m) USB cable included with your interactive whiteboard conforms to the USB 2.0 standard for maximum length.

  • Page 39: Connecting Using The Optional Rs-232 Serial Expansion Module

    31 | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O Y O UR C O MPU T ER Connecting Using the Optional RS-232 Serial Expansion Module IMPORTANT This option isn’t available for Dual Touch SMART Board SBD600 series interactive whiteboards.
  • Page 40 32 | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O Y O UR C O MPU T ER NOTES – The DB9 connector on the expansion module doesn’t have captive nuts to enable you to secure the serial cable to it.
  • Page 41 33 | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O Y O UR C O MPU T ER You must now configure a serial connection (COM port) on your computer. IMPORTANT Before configuring a serial connection (COM port) on your computer, start SMART Board Service.
  • Page 42 34 | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O Y O UR C O MPU T ER You might need to manually configure your computer’s serial interface if: •...

  • Page 43: Connecting With The Wireless Bluetooth Connection Option

    35 | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O Y O UR C O MPU T ER Connecting with the Wireless Bluetooth Connection Option The optional wireless Bluetooth connection kit uses Bluetooth technology to enable you to wirelessly connect your interactive whiteboard to your computer.
  • Page 44 1. If SMART Board Tools isn’t already running, select select Start > All Programs > firmware version SMART Technologies > SMART product drivers > SMART Board Tools. 2. Click the SMART Board icon in the Windows notification area or Mac Dock, and then select Control Panel.

  • Page 45: Wireless Component Pairing

    37 | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O Y O UR C O MPU T ER To set up the wireless 1. If necessary, follow the included instructions to install your wireless Bluetooth USB adapter connection expansion module, and then connect your interactive whiteboard to an AC power receptacle.

  • Page 46: Configuring Your Computer Settings

    38 | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O Y O UR C O MPU T ER Configuring Your Computer Settings For optimal configuration, use the following recommended settings for the computer supporting your interactive whiteboard.

  • Page 47: Orienting Your Interactive Whiteboard

    39 | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O Y O UR C O MPU T ER Orienting Your Interactive Whiteboard Your SMART Board interactive whiteboard includes default orientation data. Your interactive whiteboard’s controller module uses this data if you haven’t oriented your interactive whiteboard with SMART product drivers.
  • Page 48 40 | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O Y O UR C O MPU T ER To orient your 1. Press and hold the two large pen tray buttons at the same time. interactive whiteboard Press the Help button on the pen tray, and then select Align/Orient the SMART Board.
  • Page 49 41 | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O Y O UR C O MPU T ER 4. Repeat step 3 until you arrive at the last point. NOTE If you’re not satisfied with the precision of a particular point, press the left arrow key on your computer’s keyboard to repeat the orientation for that point.

  • Page 50: Connecting A Guest Laptop

    42 | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O Y O UR C O MPU T ER Connecting a Guest Laptop If you want to connect a guest laptop without installing SMART product drivers on it, disconnect the USB cable from your resident computer, and then connect it to the laptop.
  • Page 51 43 | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O Y O UR C O MPU T ER If you’re stretching your computer’s desktop across more than one interactive screen and you’re using an older operating system, you must tell SMART product drivers how your products are arranged.
  • Page 52 44 | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O Y O UR C O MPU T ER...

  • Page 53: Using And Maintaining Your Smart Board Interactive Whiteboard

    Chapter 4 Using and Maintaining Your SMART Board Interactive Whiteboard In This Chapter Refer to these topics for information about using and maintaining your SMART Board 600 or SBD600 series interactive whiteboard. Tips for Trouble-Free Performance .............. 46 Keeping the Writing Surface Clean............... 47 Transporting Your Interactive Whiteboard ............

  • Page 54: Tips For Trouble-Free Performance

    46 | U S I N G A N D M A I N T A I NI NG Y O U R S M A R T B O A R D I NT E R A C T I V E W H I T E B O A RD Tips for Trouble-Free Performance •...

  • Page 55: Keeping The Writing Surface Clean

    47 | U S I N G A N D M A I N T A I NI NG Y O U R S M A R T B O A R D I NT E R A C T I V E W H I T E B O A RD Keeping the Writing Surface Clean IMPORTANT •...

  • Page 56: Transporting Your Interactive Whiteboard

    If you ship your interactive whiteboard frequently, consider purchasing a more durable, hard shipping case from SMART Technologies. With its foam-lined interior, aluminum edges and valances, and steel-reinforced corners, this shipping case protects your SMART Board interactive whiteboard and has dual-tilt wheels for ease of transport.

  • Page 57: Indicators And Controls

    49 | U S I N G A N D M A I N T A I NI NG Y O U R S M A R T B O A R D I NT E R A C T I V E W H I T E B O A RD Indicators and Controls Your SMART Board 600 or SBD600 series interactive whiteboard has the following indicators and controls:...

  • Page 58: Pen Tray Leds And Sensors

    50 | U S I N G A N D M A I N T A I NI NG Y O U R S M A R T B O A R D I NT E R A C T I V E W H I T E B O A RD Pen Tray LEDs and Sensors When you turn on or reset your interactive whiteboard, the indicator lights on the pen tray cycle twice.

  • Page 59: Systemon Control Panel Controls And Indicators

    51 | U S I N G A N D M A I N T A I NI NG Y O U R S M A R T B O A R D I NT E R A C T I V E W H I T E B O A RD SystemOn Control Panel Controls and Indicators Located at the pen tray’s left System Status (Green)

  • Page 60: The Ready Light

    52 | U S I N G A N D M A I N T A I NI NG Y O U R S M A R T B O A R D I NT E R A C T I V E W H I T E B O A RD The Ready Light You can see the Ready light in the lower-right corner of your interactive whiteboard’s frame.

  • Page 61: Using Non-Projected Mode

    53 | U S I N G A N D M A I N T A I NI NG Y O U R S M A R T B O A R D I NT E R A C T I V E W H I T E B O A RD Using Non-Projected Mode The default mode for SMART product drivers is projected (also called mouse) mode.
  • Page 62 54 | U S I N G A N D M A I N T A I NI NG Y O U R S M A R T B O A R D I NT E R A C T I V E W H I T E B O A RD...

  • Page 63: Troubleshooting Your Smart Board Interactive Whiteboard

    Chapter 5 Troubleshooting Your SMART Board Interactive Whiteboard In This Chapter Refer to these topics for information about troubleshooting your SMART Board 600 or SBD600 series interactive whiteboard. Adjusting the Projected Image..............56 Resetting Your Interactive Whiteboard ............57 Troubleshooting Using the Ready Light............57 Troubleshooting Tips ..................

  • Page 64: Adjusting The Projected Image

    56 | T R O U B L E SH O O T I NG Y O U R S M A R T B O A R D I N T E R A C T I V E W H I T E B O A R D Adjusting the Projected Image If your projector isn’t installed in a fixed location, you can correct many image problems by shifting your projector or adjusting its zoom lens.

  • Page 65: Resetting Your Interactive Whiteboard

    57 | T R O U B L E SH O O T I NG Y O U R S M A R T B O A R D I N T E R A C T I V E W H I T E B O A R D Resetting Your Interactive Whiteboard If your interactive whiteboard behaves erratically or becomes unresponsive, possibly because of an electrostatic discharge, a power interruption or some other event, you...
  • Page 66 58 | T R O U B L E SH O O T I NG Y O U R S M A R T B O A R D I N T E R A C T I V E W H I T E B O A R D Flowchart 1: Getting Started Start Your interactive whiteboard isn’t receiving power.

  • Page 67: Specifications

    59 | T R O U B L E SH O O T I NG Y O U R S M A R T B O A R D I N T E R A C T I V E W H I T E B O A R D Flowchart 2: Ready Light Off Ready Light not on...
  • Page 68 60 | T R O U B L E SH O O T I NG Y O U R S M A R T B O A R D I N T E R A C T I V E W H I T E B O A R D Flowchart 3: Ready Light Red A red Ready light indicates that your interactive whiteboard is receiving power but isn’t communicating reliably with your computer.
  • Page 69 61 | T R O U B L E SH O O T I NG Y O U R S M A R T B O A R D I N T E R A C T I V E W H I T E B O A R D Flowchart 4: Ready Light Flashing Green NOTES •...
  • Page 70 Windows notification area, select select Start > All Programs > SMART Technologies > SMART product drivers > SMART Board Tools. The icon appears and the pen tray tools should now function as expected. A steady green Ready light indicates that the controller Ready light is operating normally.

  • Page 71: Troubleshooting Tips

    63 | T R O U B L E SH O O T I NG Y O U R S M A R T B O A R D I N T E R A C T I V E W H I T E B O A R D Troubleshooting Tips Try the troubleshooting tips in this table if the Ready light indicates that your interactive whiteboard is operating normally, but you’re still experiencing problems.
  • Page 72 For Windows computers, the Windows notification select Start > area or Mac Dock. All Programs > SMART Technologies > SMART Board Drivers > SMART Board Tools. SMART product drivers Install SMART product drivers on your computer. aren’t installed.
  • Page 73 65 | T R O U B L E SH O O T I NG Y O U R S M A R T B O A R D I N T E R A C T I V E W H I T E B O A R D Symptom/Observation Cause Solution...

  • Page 74: Where To Find More Information

    66 | T R O U B L E SH O O T I NG Y O U R S M A R T B O A R D I N T E R A C T I V E W H I T E B O A R D Where to Find More Information The Help Center contains links to a wide range of information, including procedures, concepts, help with applications, SMART Notebook tool descriptions, troubleshooting...
  • Page 75 67 | T R O U B L E SH O O T I NG Y O U R S M A R T B O A R D I N T E R A C T I V E W H I T E B O A R D The serial number on your SMART Board interactive whiteboard always begins with the letters SB, followed by the interactive whiteboard’s model number, for example, SBD685-xxxxxx.
  • Page 76 68 | T R O U B L E SH O O T I NG Y O U R S M A R T B O A R D I N T E R A C T I V E W H I T E B O A R D...

  • Page 77: Hardware Environmental Compliance

    Appendix A Hardware Environmental Compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment Regulations (WEEE Directive) Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union.

  • Page 78: China's Electronic Information Products Regulations

    China’s EIP regulations. U.S. Consumer Product Safety Improvement Act The United States has enacted the Consumer Product Safety Improvement Act which limits the lead (Pb) content in products used by children. SMART Technologies is committed to complying with this initiative.

  • Page 79: Customer Support

    Appendix B Customer Support Online Information and Support Visit www.smarttech.com/support to view and download user’s guides, how-to and troubleshooting articles, software and more. Training Visit www.smarttech.com/trainingcenter for training materials and information about our training services. Technical Support If you experience difficulty with your SMART product, please contact your local reseller before contacting SMART Technical Support.

  • Page 80: General Inquiries

    72 | CU ST O ME R S UPP O RT General Inquiries Address SMART Technologies 3636 Research Road NW Calgary, AB T2L 1Y1 CANADA Switchboard +1.403.228.5940 or Toll Free 1.866.518.6791 (U.S./Canada) +1.403.228.2500 E-mail info@smarttech.com Warranty Product warranty is governed by the terms and conditions of SMART’s “Limited Equipment Warranty”...

  • Page 81: Index

    Index Chinese regulations, 70 cleaning accessories infrared sensors, 50 floor stand, 9 removing permanent marker ink pen tray eraser, 5 stains, 48 pen tray pens, 5 writing surface, 47 table stand, 10 computer wall-mounting kit, 5 matching resolution to projector, 38, 56 audio system, 8, 10 recommended settings, 38 refresh rate, 56...
  • Page 82 74 | IN DE X inquiries, 72 installation and connection damage prevention, 46 concrete wall, 18, 19, 21 documentation, 71 connecting to a computer, 25 dry-erase markers, 53 mounting on a floor stand, 13 securing your interactive whiteboard, 22 SMART product drivers, 29 EIP regulations, 70 system power safety and environmental compliance, See...
  • Page 83 75 | IN DE X projector controller and activity sensor, 7 Ready light, 52 status lights, 51 registration, 72 regulatory compliance, See hardware environmental compliance replacement parts, 5 reset button, 57 teachers’ safety tips, 46 resetting your interactive whiteboard, 57 technical support, 48, 66, 71 resolution training, 71...
  • Page 84 76 | IN DE X...
  • Page 86 Toll Free 1.866.518.6791 (U.S./Canada) or +1.403.228.5940 www.smarttech.com...

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