Contents 1 Working on Your Computer....................... 5 ........................5 Before Working Inside Your Computer ............................6 Turning Off Your Computer ........................6 After Working Inside Your Computer 2 Removing and Installing Components..................9 ..............................9 Recommended Tools ..............................9 System Overview ......................... 10 Removing the Power Supply Unit (PSU) ........................
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Enhanced Pre-Boot System Assessment (ePSA) Diagnostics 6 Troubleshooting Your Computer.....................53 ..............................53 Diagnostic LEDs ..............................55 Error Messages ......................55 Errors That Do Not Halt Your Computer ........................56 Errors That Soft Halt Your Computer 7 Technical Specifications......................57 8 Contacting Dell.......................... 65...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Remove the cover. CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components. Turning Off Your Computer CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer.
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If required, verify that the computer works correctly by running the Dell Diagnostics.
Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • Phillips screwdriver • Small plastic scribe System Overview Figure 1.
baffle cover power supply unit (PSU) PCI card intrusion switch Removing the Power Supply Unit (PSU) Before Working Inside Your Computer . Follow the procedures in If the PSU is locked, remove the PSU lock screw to release the PSU. For more information, see PSU Lock Feature.
Removing the Cover Before Working Inside Your Computer . Follow the procedures in Lay down the computer on its side with the latch facing up. Lift up the cover-release latch.
Lift the cover upward to a 45–degree angle, and remove it from the computer. Installing the Cover Place the computer cover on the chassis. Press down on the computer cover until it clicks into place. Follow the procedures in After Working Inside Your Computer . Removing the PSU Card Before Working On Your Computer .
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Remove the baffle cover from the computer. Disconnect the power cables from the system board. Remove the screws securing the PSU card to the slot.
Remove the PSU card from the computer. Installing the PSU Card Replace the PSU card in its slot. Tighten the screws to secure the PSU card in its slot. Connect the power cables to the connectors on the system board. Replace the baffle cover in its slot.
Rotate and pull the bezel panel away from the computer to release the hooks on the opposite edge of the bezel from the chassis. Installing the Front Bezel Insert the hooks along the bottom edge of the front panel into the slots on the chassis front. Rotate the bezel towards the computer to engage the front-bezel retention clips until they click into place.
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Unthread the cables from the latches. Press on the clasp to release the latch holding the cables on the side of the optical-drive cage.
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Press down on the latch and lift up the cables. Lift up the release latch on top of the optical-drive cage. Holding the release latch, slide the optical-drive cage from the optical-drive compartment.
Installing the Optical Drive Lift the release latch, and slide the optical-drive cage inside the compartment. Press on the clasp to release the latch and thread the cables into the holder. Connect the power cable to the back of the optical drive. Connect the data cable to the back of the optical drive.
Slide the hard drive out of the compartment. If a 2.5–inch hard drive is installed, remove the screws and lift up the drive to remove it from the hard-drive caddy. Installing the Hard Drive If a 2.5–inch hard drive is installed on the computer, place the hard drive on the hard-drive caddy and tighten the screws to secure the hard drive.
Disconnect the speaker cable from the system board. Press down the clasp, lift and remove the speaker. Installing the Speaker Replace the speaker and fix the clasp. Connect the speaker cable to the system board. Install the cover. After Working Inside Your Computer . Follow the procedures in Installing the Thermal Sensor NOTE: The Thermal Sensor is an optional component and your computer may not ship with it.
Removing the Thermal Sensor NOTE: The thermal sensor is an optional component and your computer may not ship with it. Before Working On Your Computer . Follow the procedures in Remove the cover. Open the latch securing the thermal sensor and remove it from the computer. Removing the Input/Output (I/O) Panel Before Working On Your Computer .
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Remove the USB 3.0 module from the chassis. Disconnect the cables to release the I/O panel. Remove the screws which secure the I/O panel to the chassis. Remove the I/O panel from the chassis.
Installing the Input/Output (I/O) Panel Replace the I/O panel in its slot. Tighten the screws securing the I/O panel to the chassis Attach the cables to the I/O panel. Slide the USB 3.0 module in its slot. Tighten the screws securing the USB 3.0 module to the I/O panel. Install: a.
Install: a. optical drive b. cover After Working Inside Your Computer . Follow the procedures in Removing the Memory Before Working Inside Your Computer . Follow the procedures in Remove: a. cover b. air tunnel (if available) Press down on the memory-securing clips on each side of the memory module, and lift the memory module upwards to remove it from the computer.
Press the release latch away from the battery to allow the battery to pop-up from the socket. Lift the coin-cell battery out of the computer. Installing the Coin-Cell Battery Place the coin-cell battery into the slot on the system board. Press the coin-cell battery downward until the release latch springs back into place and secures it.
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Remove the screw that secures metal plate to the system fan. Press the latches on either side of the metal plate to release it.
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Lift the metal plate out of the chassis. Remove the screws that secure the drive bay. Slide the latch out to release the air baffle.
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Remove the air baffle out of the computer. 10. Disconnect the system-fan cables from the system board. 11. Remove the screws that secure system-fan assembly to the chassis.
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12. Lift the system-fan assembly from the chassis. 13. Pry away the grommets to remove the system fans from the system-fan assembly. CAUTION: Using excessive force may damage the grommets. 14. Remove the system fans from the system-fan assembly.
Installing the System Fan Place the fans in the fan assembly and attach the grommets. Place the fan assembly in the chassis. Install the screws to secure the fan assembly to the chassis. Connect the system-fan cables to their connectors on the system board. Route the system-fan cables out of the opening in the system-fan module in the direction of the system board.
Install the cover. After Working Inside Your Computer . Follow the procedures in Removing the Heatsink Fan Before Working Inside Your Computer . Follow the procedures in Remove: a. cover b. heatsink Perform the following steps: a. Remove the screws that secure the heatsink fan from the assembly. b.
To remove the processor: NOTE: The processor cover is secured by two levers. They have icons that indicate which lever needs to be opened first and which lever closes first. a. Press down on the first lever holding the processor cover in place and release it sideways from its retention hook.
After Working Inside Your Computer . Follow the procedures in Removing the System Board Follow the procedures in Before Working On Your Computer . Remove: a. PSU b. cover c. optical drive d. coin-cell battery e. thermal sensor hard drive g.
Remove the screws that secure the system board to the chassis. Lift the system board in an upward direction and remove it from the computer. Installing the System Board Align the system board to the port connectors on the back of the chassis and place the system board in the chassis.
Install: a. processor b. memory module(s) c. coin-cell battery d. heatsink fan e. heatsink speaker g. I/O panel h. PCI card PSU card system fan k. hard drive optical drive m. thermal sensor n. cover o. power supply unit (PSU) After Working Inside Your Computer .
Additional Information This section provides information for the additional features that are part of your computer. Memory Module Guidelines To ensure optimal performance of your computer, observe the following general guidelines when configuring your system memory: • Memory modules of different sizes can be mixed (for example, 2 GB and 4 GB). But, all populated channels must have identical configurations.
Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
Keys Navigation <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. <Tab> Moves to the next focus area. NOTE: For the standard graphics browser only. <Esc>...
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Option Description Date/Time Allows you to set the date and time. The changes to the system date and time takes effect immediately. Table 3. System Configuration Option Description Integrated NIC Allows you to configure the integrated network controller. The options are: •...
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Option Description • SATA2–HDD2 • SATA2–ODD0 • SATA3–HDD1 • SATA2–HDD3 • SATA2–ODD1 Default Setting: All drives are enabled. NOTE: If the hard drives are connected to a RAID controller card, the hard drives will display {none} in all the fields. The hard drives can be seen in the RAID controller card BIOS.
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Option Description • Enabled (Default) • Disabled Table 4. Video Option Description Primary Video Slot Allows you to configure primary boot video device. The options are: • Auto (Default) • SLOT 1 • SLOT 2: VGA Compatible • SLOT 3 •...
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Option Description CPU XD Support Allows you to enable the Execute Disable mode of the processor. Default Setting: Enable CPU XD Support OROM Keyboard Access Allows you to determine whether users are able to enter Option ROM Configuration screens via hotkeys during boot. The options are: •...
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Adjacent Cache Line Prefetch Dell Reliable Memory Technology (RMT) Allows you to identify and isolate memory errors in system RAM.. Default Setting: Enable Dell Reliable Memory Technology (RMT) NOTE: This feature is supported in T3610 only when ECC memory modules are installed.
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Option Description Deep Sleep Control Allows you to define the controls when Deep Sleep is enabled. • Disabled (Default) • Enabled in S5 only • Enabled in S4 and S5 Fan Speed Control Allows you to control the speed of the system fan. The options are: •...
Restart the computer. Go to dell.com/support. If you have your computer's Service Tag or Express Service Code: NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect Service Tag.
11. Select your preferred download method in the Please select your download method below window; click Download File. The File Download window appears. 12. Click Save to save the file on your computer. 13. Click Run to install the updated BIOS settings on your computer. Follow the instructions on the screen.
Press <Y> to save the changes. The computer reboots. Deleting or Changing an Existing System and/or Setup Password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked.
Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer. Diagnostic LEDs NOTE: The diagnostic LEDs only serve as an indicator of the progress through the Power-On Self Test (POST) process.
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• If available, install verified working memory of the same type into your computer. A possible graphics card failure has • Ensure that the display/monitor is occurred. plugged into a discrete graphic card. • Re-seat any installed graphics cards. • If available, install a working graphics card into your computer.
A possible system board failure has • Disconnect all internal and occurred. external peripherals, and re-start the computer. If the computer boots, add the peripheral cards back one by one until you find the bad one. • If the problem persists, the system board is faulty.
Dell Technical support team to learn about upgrading to a higher wattage power supply. Dell Reliable Memory Technology (RMT) has discovered and isolated errors in system memory. You may continue to work. Memory module replacement is recommended. Please refer to the RMT Event log screen in BIOS setup for specific DIMM information.
For comprehensive specification of your computer go to Specifications’ section in your Owner’s Manual available on the support site at dell.com/support. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer.
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Feature Specification T3610 / T5610 / T7610 4 GB Maximum memory T3610 / T5610 128 GB T7610 512 GB Table 19. Video Feature Specification Discrete (PCIe 3.0/2.0 x16) T3610 / T5610 up to 2 full-height, full-length (maximum of 300 W) T7610 up to 4 full-height, full length (maximum of 600 W) Table 20.
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Feature Specification USB: Front ports USB 3.0, 5 Gbps (1 port); USB 2.0, 480 Mbps (3 ports) Rear ports USB 3.0, 5 Gbps (3 ports); USB 2.0, 480 Mbps (3 ports) Internal ports USB 2.0, 480 Mbps (3 ports) Table 23. Drives Feature Specification T3610 /T5610...
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Feature Specification T7610 two RJ-45 Serial one 9-pin connector T3610 / T5610 / T7610 • front panel — three USB 2.0, and one USB 3.0 • back panel — three USB 2.0, and one USB 3.0 • internal — three USB 2.0 Video Video card dependent •...
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Feature Specification PCI 2.3 one 124-pin connector Front I/O: Front USB one 14–pin connector Internal USB one type A female, one dual-port 2x5 header Front panel control one 2x14 pin connector Front panel audio HDA header one 2x5 pin connector Hard drive/ Optical drive: SATA T3610 / T5610...
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Feature Specification amber/blinking light — see the service manual for specific diagnostic codes. Table 27. Power Feature Specification Coin-cell battery 3 V CR2032 lithium coin cell Voltage 100 VAC to 240 VAC Wattage T3610 685 / 425 W (input voltage of 100 VAC – 240 VAC) T5610 825 / 685 W (input voltage of 100 VAC –...
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Feature Specification Height (with feet) 433.40 mm (17.06 inches) Height (without feet) 430.50 mm (16.95 inches) Width 216.00 mm (8.51 inches) Depth 525.00 mm (20.67 inches) Weight (minimum) 16.90 kg (37.26 lb) Table 29. Environmental Feature Specification Temperature: Operating 10 °C to 35 °C (50 °F to 95 °F) Storage –40 °C to 65 °C (–40 °F to 149 °F) Relative humidity (maximum)
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit dell.com/support...
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