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Related Manuals for Sierra Wireless AirCard 763S
Summary of Contents for Sierra Wireless AirCard 763S
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Page 1: User Guide
Sierra Wireless AirCard 763S Mobile Hotspot User Guide 4112126, Rev 1... - Page 3 Notice totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well-constructed network, the Sierra Wireless modem should not be used in...
- Page 4 This product may contain technology developed by or for Sierra Wireless Inc. This ® product includes technology licensed from QUALCOMM . This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from InterDigital Group. Copyright © 2012 Sierra Wireless. All rights reserved.
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Page 5: Contact Information
Sales Desk: Phone: 1-604-232-1488 Hours: 8:00 to 5:00 Pacific Time sales@sierrawireless.com E-mail: Post: Sierra Wireless 13811 Wireless Way Richmond, BC Canada V6V 3A4 Fax: 1-604-231-1109 www.sierrawireless.com Web: Consult our website for up-to-date product descriptions, documentation, application notes, firmware upgrades, troubleshooting tips, and press releases:... - Page 6 AirCard 763S Mobile Hotspot User Guide...
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Page 7: Table Of Contents
Contents Get Started ........... .11 Know Your Device . - Page 8 AirCard 763S Mobile Hotspot User Guide Use the microSD Card to Share Files over Wi-Fi ....33 Before you Begin ......... . . 33 Share or Access Files over Wi-Fi .
- Page 9 Contents Specifications ..........67 Mechanical Specifications .
- Page 10 AirCard 763S Mobile Hotspot User Guide...
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Page 11: Get Started
1: Get Started ® This chapter provides an overview of AirCard 763S Mobile Hotspot features, and instructions on how to set up your mobile hotspot and connect to the Internet. Know Your Device Your mobile hotspot enables you to create a Wi-Fi access point anywhere there is cellular network coverage. -
Page 12: Mobile Hotspot Buttons And Keys
AirCard 763S Mobile Hotspot User Guide • AirCard Watcher App for Smartphones and Tablets (see page 18) Mobile Hotspot Buttons and Keys The mobile hotspot has a Power key, Navigation key and a WPS button. Press these buttons or keys alone or in combination to activate various functions. Here’s a summary of how to use them. -
Page 13: Lcd
Get Started Mute or Enable Audio To mute or enable audio: 1. Do one of the following: · Press and hold the WPS button + Navigation key for 3 seconds. · Press the Navigation key repeatedly until you see the Alerts LCD screen. Press the Power key to mute or enable audio alerts. -
Page 14: Icons On The Lcd Screen
AirCard 763S Mobile Hotspot User Guide Icons on the LCD Screen The icons on the LCD screen indicate the status of the mobile hotspot. Home Screen Messages and alerts View at http://aircard.hotspot Roaming indicator Wi-Fi Network indicator Wi-Fi on/off Signal strength Number of connected devices... -
Page 15: Accessories
Get Started Icon Indicates Wi-Fi radio disabled or device is in standby mode To adjust the standby timer, see Extend Battery Life on page 28. For information on enabling Wi-Fi, see page 61. (The Wi-Fi radio is disabled icon appears on the LCD screen.) Battery status Indicates the charge status of the battery... -
Page 16: Set Up And Connect To The Internet
AirCard 763S Mobile Hotspot User Guide Set Up and Connect to the Internet Insert the SIM Card Depending on your service provider, the SIM card may already be inserted. If you need to insert it: 1. Slide the SIM card under the cover. -
Page 17: Connect To The Internet
Get Started Connect to the Internet Note: Your mobile hotspot does not need to be connected to the computer with the USB cable to connect to the Internet. The USB cable is used mainly for recharging the battery. (If you want to connect to the Internet with the mobile hotspot tethered to the laptop with the USB cable, see Tethered mode before connecting for the first time.) To connect to the Internet: 1. -
Page 18: Aircard Watcher App For Smartphones And Tablets
AirCard 763S Mobile Hotspot User Guide AirCard Watcher App for Smartphones and Tablets Download the complimentary AirCard Watcher™ app from www.sierrawireless.com/AirCardApps. Use this app to view your connection, settings, and data usage from your smartphone or tablet. To manage all hotspot settings, go to the homepage http://aircard.hotspot. -
Page 19: Security Credentials
Get Started You can view some information about the device without being logged in as Administrator, but to view detailed information and to change any settings and use some features, you must be logged in as Administrator. To log in as Administrator: 1. - Page 20 AirCard 763S Mobile Hotspot User Guide...
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Page 21: Use Your Mobile Hotspot
2: Use Your Mobile Hotspot This chapter provides information on how to use your mobile hotspot. Note: To change settings you need to be logged in as Administrator. See Homepage on page 18. Set Auto Connect and Network Options By default, the mobile hotspot automatically connects to your service provider’s mobile broadband network. -
Page 22: View Data Usage
AirCard 763S Mobile Hotspot User Guide · Always auto connect except when roaming — The mobile hotspot automati- cally attempts to connect only to your service provider’s mobile broadband network when powered on (default). · Never auto connect — The mobile hotspot will not attempt to automatically connect to the mobile broadband network when powered on. -
Page 23: Select A Language
Use Your Mobile Hotspot To reset the data counter manually, click Reset. Select a Language The first time you power on the mobile hotspot, you can choose the desired language. Press the Navigation key to cycle through the available languages and press the Power key to select a language. -
Page 24: View / Block Connected Users
AirCard 763S Mobile Hotspot User Guide 3. To disable the Wi-Fi radio, beside Enable Wi-Fi, select Off. 4. Click Ok to confirm. View / Block Connected Users To view a list of devices connected to your mobile hotspot and block undesired users: 1. -
Page 25: Add A Wireless Device To Your Wi-Fi Network
Use Your Mobile Hotspot 3. Click List of connected devices. 4. Clear the box beside the device in the Block column. 5. Click Save. Add a Wireless Device to your Wi-Fi Network You can connect up to ten wireless devices such as smart phones, laptops, tablets, digital cameras, printers, gaming consoles, and digital picture frames to your mobile hotspot network. -
Page 26: View Messages / Alerts
AirCard 763S Mobile Hotspot User Guide • If the Wi-Fi device you are adding to your Wi-Fi network does not have a PIN associated with it: a. Select WPS button method. b. Click Connect. c. Within 2 minutes, press the WPS button on the wireless device you want to connect. -
Page 27: Use The Gps Feature
Use Your Mobile Hotspot 3. Click the alert or message subject line to view the entire alert / message. To delete messages, select the box beside the message and click Delete selected. Alerts are deleted automatically when the device status changes. Note: By default, you receive an audio alert when the mobile hotspot receives an alert. -
Page 28: Battery Settings
AirCard 763S Mobile Hotspot User Guide 3. Optional: Select the desired mapping service from the drop-down menu and click Save. 4. Select the desired option: · Get GPS Location (One-time satellite fix) · Start GPS Tracking (Continuous tracking) A new window with an animated GPS satellite opens to indicate that the mobile hotspot is attempting to get a GPS fix. - Page 29 Use Your Mobile Hotspot 3. In the drop-down list beside Standby Timer on Battery, select the desired time. (The shorter the time, the longer the battery life.) The Standby Timer sets the length of time the mobile hotspot remains active when no devices are connected to the Wi-Fi network.
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Page 30: Set Audio Alerts
AirCard 763S Mobile Hotspot User Guide 4. Set the desired options. For example, you can: · Turn the Power LED and LCD backlight off. · Set the time after which the LCD backlight turns off. (The shorter the time, the longer the battery life.) ·... -
Page 31: Change Device Security Settings
Use Your Mobile Hotspot 4. Select the desired options. 5. Click Save. Change Device Security Settings To change security settings such as Admin Password, SSID, Wi-Fi encryption, and Wi-Fi Passphrase: 1. On to the homepage, click the Device Security icon ( ). 2. -
Page 32: View Details About Your Mobile Hotspot
AirCard 763S Mobile Hotspot User Guide boxes beside Wi-Fi Passphrase visible on device and Show SSID on device. The Wi-Fi encryption options are: · WPA2 Personal AES — Strong security supported by newer Wi-Fi devices (default) · WPA/WPA2 Personal — Strong security supported by most Wi-Fi devices (Use this if you want to connect Wi-Fi devices that do not support WPA2 Personal AES.) -
Page 33: Use The Microsd Card To Share Files Over Wi-Fi
Use Your Mobile Hotspot 4. Click Save to File. The file is saved in your Downloads folder as a text file. Use the microSD Card to Share Files over Wi-Fi Your mobile hotspot is equipped with a microSD reader. You can use this feature to share music, photos, data files, etc. - Page 34 AirCard 763S Mobile Hotspot User Guide 3. Replace the back cover. 4. On the homepage, click the microSD icon ( 5. Choose the File Sharing option: · Network — For sharing files over your Wi-Fi network · USB Tethered — For sharing files using the USB cable to connect the mobile hotspot to the computer.
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Page 35: Share Or Access Files Over Wi-Fi
Use Your Mobile Hotspot Share or Access Files over Wi-Fi If you want to upload, as well as view and download shared files, see View, upload and download files on page 35. If you only want to view and download files, see View and download only page 36. -
Page 36: View And Download Only
AirCard 763S Mobile Hotspot User Guide 4. Click Connect. If you are asked for a user name and password, leave the user name blank, and enter a password (if password-protection has been set up), and click OK. Otherwise, leave the password blank and click Cancel. -
Page 37: Recharge The Battery
Use Your Mobile Hotspot Recharge the Battery The battery comes partially charged. You can recharge the battery from a wall socket or from the USB port on your computer. To recharge the battery from a wall socket (fastest option): 1. Attach one end of the micro USB cable to the mobile hotspot and attach the other end to the AC adapter. -
Page 38: Update The Firmware
AirCard 763S Mobile Hotspot User Guide Update the Firmware New firmware is available from time to time. Updating the firmware may add new features to the device LCD or the homepage, or improve the performance of your mobile hotspot. Note: You cannot use the mobile hotspot during the firmware installation, which may take up to 5 minutes. - Page 39 Use Your Mobile Hotspot 1. While the message is on the LCD screen, press the Power key to download the firmware. You can continue to use the mobile hotspot while the firmware is being downloaded. If the battery is low, you will be instructed to use the AC adapter to plug the mobile hotspot into a wall socket before continuing.
- Page 40 AirCard 763S Mobile Hotspot User Guide 3. Click Download Now. You can continue to use the mobile hotspot while the firmware is being downloaded. Once the download is complete, you are given the option to install the firm- ware. 4. Click More Details.
- Page 41 Use Your Mobile Hotspot 5. Click Install Now, or click Cancel if you want to install the firmware later. If you do not install the firmware within 32 hours of downloading it, it installs automatically the next time you log into the homepage. Note: You cannot use the mobile hotspot during the firmware installation, which may take up to 5 minutes.
- Page 42 AirCard 763S Mobile Hotspot User Guide...
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Page 43: Advanced Settings
3: Advanced Settings This chapter provides information on how to change advanced settings. The advanced settings enable you to configure various aspects of the device such as Wi-Fi settings, WAN settings, router settings, etc. Show Help for Advanced Settings The Advanced Settings section of the homepage comes with built-in context-sensitive online help to assist you in configuring the mobile hotspot. -
Page 44: Do Not Automatically Install Driver For Usb Tethering
AirCard 763S Mobile Hotspot User Guide 3. Click Save. Do not Automatically Install Driver for USB Tethering By default, a host driver is installed the first time you connect your mobile hotspot to the computer via the USB cable. This driver enables the mobile hotspot to connect to the Internet when it is tethered to a USB port on the computer via the USB cable instead of using the Wi-Fi network. -
Page 45: Export / Import Router Options
Advanced Settings Export / Import Router Options You can export and import hotspot (router) settings. This is useful if you have more than one device and you want the same settings on both, or to save your settings before doing a factory reset or changing the settings. To export router settings: 1. -
Page 46: Set Display Options
AirCard 763S Mobile Hotspot User Guide Set Display Options You can use the display options to customize the mobile hotspot display and to conserve battery power. To set the display options: 1. On to the homepage, click the Advanced Settings icon ( 2. -
Page 47: View Wan Information
Advanced Settings 3. Under Key Lock Settings, select On. 4. Click Save. Once this feature is enabled, click Key Lock Now to lock the device keys, or press and hold the Navigation key for 3 seconds to lock / unlock the keys. View WAN Information To view network information, such as the active network, connection status, signal strength, etc.:... -
Page 48: Set Connection Preferences
AirCard 763S Mobile Hotspot User Guide Set Connection Preferences To set the connection preferences: 1. On to the homepage, click the Advanced Settings icon ( 2. Go to WAN > Setup. 3. Select the desired options. You can use the manual network selection mode to select a mobile network other than your service provider’s when roaming. -
Page 49: View Wi-Fi Status And List Of Connected Devices
Advanced Settings 3. Select Enable and click Save. 4. Enter your PIN and click Submit. You are allowed 5 attempts to enter the correct PIN. If you run out of available attempts the PIN will be locked. If this happens, contact your service provider to receive a PUK number to unlock the PIN. -
Page 50: Set Wi-Fi Network Options
AirCard 763S Mobile Hotspot User Guide 3. If desired, click the button to view a list of connected devices. Set Wi-Fi Network Options To set the Wi-Fi network options: 1. On to the homepage, click the Advanced Settings icon ( 2. -
Page 51: Set Wi-Fi Security Options
Advanced Settings 2347. If you are experiencing inconsistent data flow, you can make minor changes to this value to try to alleviate the problem. · Fragmentation Threshold — The largest allowable size (in bytes) for a packet. If the packet is larger than this, it is sent in multiple packets, which can affect network performance. -
Page 52: Set Mac Filter Mode
AirCard 763S Mobile Hotspot User Guide Set MAC Filter Mode MAC (Media Access Control) filtering enables you to block unauthorized Wi-Fi devices from accessing your Wi-Fi network (black list) or create a list of only those devices that are allowed to connect to your Wi-Fi network (white list), based on each device’s MAC address. -
Page 53: Enable Port Forwarding
Advanced Settings White List To create a list of devices that are allowed to connect to your Wi-Fi network (white list): 1. In the drop-down menu, select Allow only those in list. 2. Enter the MAC address for each device and click Add. 3. -
Page 54: Enable Vpn Passthrough
AirCard 763S Mobile Hotspot User Guide 2. Go to Router > Port Filter. 3. Select Enable. 4. Select the Port Filtering Mode: · Black List — To select applications not allowed to access the Internet · White List —To select applications allowed to access the Internet Note: Only one list at a time can be active, either a Black List or a White List. -
Page 55: Enable Dmz
Advanced Settings 3. Select Enable beside VPN Passthrough, and click Save. Enable DMZ In a DMZ (demilitarized zone) network configuration, a computer runs outside the firewall in the DMZ. This computer intercepts incoming Internet traffic, providing an extra layer of protection for the rest of the network. To enable DMZ and designate a computer to screen incoming traffic: 1. -
Page 56: Set Router Lan Options
AirCard 763S Mobile Hotspot User Guide 5. Click Save. Set Router LAN Options To set the router LAN options: 1. On to the homepage, click the Advanced Settings icon ( 2. Go to Router > LAN. 3. Enter the desired information. -
Page 57: Frequently Asked Questions
4: Frequently Asked Questions This chapter provides answers to questions you may have about your mobile hotspot. (Also see Troubleshooting on page 61.) What do I do if I forget my Wi-Fi Passphrase or Admin Password? The Wi-Fi Passphrase appears on the LCD, unless you have configured it not to show. -
Page 58: How Do I Turn The Mobile Hotspot Off
Go to www.sierrawireless.com/support and select your service provider and product. From the Sierra Wireless Web site, you can: · Update the firmware on your device · View product documentation • Refer to the Quick Start Guide that came with your mobile hotspot. - Page 59 Frequently Asked Questions How do I find my computer’s IP address? The steps for finding your computer’s IP address depend on the operating system. Windows 1. Open the command prompt window. a. Click Start > Run. b. Type cmd or command and click OK. 2.
- Page 60 AirCard 763S Mobile Hotspot User Guide Linux Refer to the user documentation for the Linux distribution. Other operating systems Refer to the user documentation for your operating system or computer.
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Page 61: Troubleshooting
5: Troubleshooting This chapter provides suggestions for troubleshooting problems that may arise when using your mobile hotspot. The mobile hotspot network name does not appear in the list of networks. 1. Refresh the list of networks. 2. Ensure that the Wi-Fi setting on your laptop (or other device) is turned on. -
Page 62: Unable To Connect To The Internet In Tethered Mode
AirCard 763S Mobile Hotspot User Guide b. Launch your browser and go to the homepage. c. Click the Wi-Fi users icon ( d. Under Enable Wi-Fi, select On. e. Click Save. Unable to connect to the Internet in Tethered mode... -
Page 63: Reset The Mobile Hotspot
Troubleshooting Reset the Mobile Hotspot You can reset the Mobile hotspot to the factory setting on the device or on the homepage. This is useful if you have lost your Wi-Fi Passphrase. To reset the mobile hotspot on the device: 1. -
Page 64: Alerts
AirCard 763S Mobile Hotspot User Guide Alerts SIM not installed Ensure that the SIM card is installed correctly. See Insert the SIM Card page 16. SIM Error — Check SIM Ensure that the SIM card inserted in your mobile hotspot is from your service provider. -
Page 65: Connection Alerts
Troubleshooting Connection Alerts f you receive any of the following connection alerts, contact your service provider. Table 5-1: Connection alerts Alert Description Operator Determined Barring LLC or SNDCP failure Insufficient resources Missing or unknown APN Unknown PDP address or type User authentication failed Activation rejected by GGSN Service Option not supported... - Page 66 AirCard 763S Mobile Hotspot User Guide Table 5-1: Connection alerts (Continued) Alert Description Message not compatible with the protocol state Protocol error, unspecified Invalid Connection ID Invalid NSAPI Invalid PRI NSAPI Invalid Field SNDCP Failure RAB Setup Failure No GPRS Context...
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Page 67: Specifications
6: Specifications Mechanical Specifications Weight 108 g (3.8 oz.) Length 97.4 mm (3.8 in.) Width 57.1 mm (2.25 in.) Thickness 15.7 mm (0.6 in.) Environmental Specifications Operating temperature 0° C to 35° C (32° F to 95° F) Storage temperature -10°... - Page 68 AirCard 763S Mobile Hotspot User Guide...
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Page 69: Regulatory And Safety Information
(that is, have errors), or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the AirCard 763S Mobile Hotspot are used in a normal manner with a well-constructed network, the AirCard 763S Mobile Hotspot should... -
Page 70: Regulatory Information For North America
Regulatory Information for North America Caution: The AirCard 763S Mobile Hotspot must be 1 cm or more from users during operation, to satisfy FCC / IC RF exposure requirements. This device complies with Industry Canada licence-exempt RSS standard(s). -
Page 71: Index
Index accessories icons on the LCD screen, 14 included, 15 IP address, finding, 59 purchasing optional accessories, 15 add a wireless device, 25 Admin Password, 19 Admin Password, forgot, 57 keys AirCard Watcher App, 18 description, 12 alerts, 26, 30 lock / unlock, 12, 46 audio, mute /... - Page 72 AirCard 763S Mobile Hotspot User Guide security, change settings, 31 share files over Wi-Fi, 33 SIM card, inserting, 16 passthrough, 54 SIM security, enable, 48 specifications, 67 WAN information, view, 47 white list, 53, 54 tethered mode Wi-Fi network options, 50...
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