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HTC Blackstone Service Manual

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Doc. No.
DOC-00045694
REV.
HTC Corporation
Issued Date
2008/8/21
A01
.
Revised Date
2008/11/6
Page
1 of 96
Doc. Title
Blackstone Service Manual
Blackstone
Service Manual
HTC Proprietary
U
Confidential Treatment Requested
Rev. A01
HTC Corp.
Engineering Mobility
HTC CONFIDENTIAL
SM-TP001-0704

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  • Page 1 Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 1 of 96 Doc. Title Blackstone Service Manual Blackstone Service Manual HTC Proprietary Confidential Treatment Requested Rev. A01 HTC Corp. Engineering Mobility HTC CONFIDENTIAL SM-TP001-0704...
  • Page 2 Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 2 of 96 Doc. Title Blackstone Service Manual REVISION CONTROL TABLE DATE CONTENTS DEPT. REVISED STAGE AX01 2008/8/21 Fist Draft. Leo Wei AX02 2008/10/21 Chapter 3 to 10 are created in SM.

  • Page 3: Table Of Contents

    DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 3 of 96 Doc. Title Blackstone Service Manual 1. INTRODUCTION ..................................4 1.1 P ............................5 RODUCT EATURES 1.2 P ............................10 RODUCT OVERVIEW 2. DEVICE DISASSEMBLING AND ASSEMBLING PROCEDURE ................17 2.1 T ..............................17...

  • Page 4: Introduction

    Page 4 of 96 Doc. Title Blackstone Service Manual 1. Introduction This manual provides the technical information to support the service activities of this product. This document contains highly confidential information, so any or all of this document should not be revealed to any third party.

  • Page 5: Product Features

    Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 5 of 96 Doc. Title Blackstone Service Manual 1.1 Product Features HTC CONFIDENTIAL SM-TP001-0704...
  • Page 6 Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 6 of 96 Doc. Title Blackstone Service Manual HTC CONFIDENTIAL SM-TP001-0704...
  • Page 7 Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 7 of 96 Doc. Title Blackstone Service Manual HTC CONFIDENTIAL SM-TP001-0704...
  • Page 8 Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 8 of 96 Doc. Title Blackstone Service Manual HTC CONFIDENTIAL SM-TP001-0704...
  • Page 9 Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 9 of 96 Doc. Title Blackstone Service Manual HTC CONFIDENTIAL SM-TP001-0704...

  • Page 10: Product Overview

    Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 10 of 96 Doc. Title Blackstone Service Manual 1.2 Product overview HTC CONFIDENTIAL SM-TP001-0704...
  • Page 11 Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 11 of 96 Doc. Title Blackstone Service Manual HTC CONFIDENTIAL SM-TP001-0704...
  • Page 12 Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 12 of 96 Doc. Title Blackstone Service Manual HTC CONFIDENTIAL SM-TP001-0704...
  • Page 13 Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 13 of 96 Doc. Title Blackstone Service Manual HTC CONFIDENTIAL SM-TP001-0704...
  • Page 14 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 14 of 96 Doc. Title Blackstone Service Manual To remove the Battery cover To install / remove the SIM card To install / remove the SD card HTC CONFIDENTIAL SM-TP001-0704...
  • Page 15 Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 15 of 96 Doc. Title Blackstone Service Manual To install / remove the battery Charging the battery HTC CONFIDENTIAL SM-TP001-0704...
  • Page 16 2008/11/6 Page 16 of 96 Doc. Title Blackstone Service Manual To perform a soft reset 1. Remove the back cover. 2. Pull out the stylus. 3. Use the stylus to press the RESET button located between the SIM card and the storage card slots.

  • Page 17: Device Disassembling And Assembling Procedure

    Issued Date 2008/8/21 Revised Date 2008/11/6 Page 17 of 96 Doc. Title Blackstone Service Manual 2. Device Disassembling and Assembling Procedure 2.1 Tools list level No. Item Vendor 1 Mini USB DATA interface Cable 2 Earphone Headset 3 AC Adapter 4 WLAN AP Memory Card with Diag.

  • Page 18: Disassembling Procedure

    Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 18 of 96 Doc. Title Blackstone Service Manual 2.2 Disassembling procedure 1. P HILLIPS SCREW DRIVER 2. T ORX SCREW DRIVER 3. F (P/N: LAT PLASTIC STICK RTT-00006) 4.
  • Page 19 HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 19 of 96 Doc. Title Blackstone Service Manual Take out the battery as shown Unfasten the screw at the location indicated Tool: Phillips screw-driver 0 P/N: 72H02916-00M Torque: 0.7±0.1kgf-cm Insert the flat plastic stick...
  • Page 20 HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 20 of 96 Doc. Title Blackstone Service Manual Unfasten the screws at the location indicated Tool: Torx screw-driver T5 P/N: 72H02257-00M Torque: 0.7±0.1kgf-cm Insert the flat plastic stick between the Housing and...
  • Page 21 HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 21 of 96 Doc. Title Blackstone Service Manual Disconnect the BT/WLAN coaxial cable from Rigid-flex Board as shown. Remove the black Mylar as show Remove the FPC connector as shown HTC CONFIDENTIAL...
  • Page 22 HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 22 of 96 Doc. Title Blackstone Service Manual Remove the volume key as shown. Unfasten the screw at the location indicated Tool: Phillips screw-driver 0 P/N: 72H01266-00M Torque: 0.7±0.1kgf-cm Remove the Power FPC as shown.
  • Page 23 HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 23 of 96 Doc. Title Blackstone Service Manual Remove the Rigid-flex board from Bezel. Remove the main camera as shown. Unfasten the screw at the location indicated Tool: Phillips screw-driver 0 P/N: 72H01266-00M Torque: 0.7±0.1kgf-cm...
  • Page 24 HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 24 of 96 Doc. Title Blackstone Service Manual Remove the Vibrator as shown. Disconnect the BT/WLAN coaxial cable from MAIN BOARD as shown. Disconnect the GPS coaxial cable from MAIN BOARD as shown.
  • Page 25 HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 25 of 96 Doc. Title Blackstone Service Manual Remove the Microphone Rubber from MAIN BOARD. Disconnect the SIM FPC from Main Board. Take out the SIM board from Main Board HTC CONFIDENTIAL...
  • Page 26 Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 26 of 96 Doc. Title Blackstone Service Manual Disconnect the Vibrator from the Main Board Remove the Receiver Remove the Speaker Rubber HTC CONFIDENTIAL SM-TP001-0704...
  • Page 27 Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 27 of 96 Doc. Title Blackstone Service Manual Remove the Speaker Disassembly Completed The Disassembling process is done HTC CONFIDENTIAL SM-TP001-0704...

  • Page 28: Assembling Procedure

    Issued Date 2008/8/21 Revised Date 2008/11/6 Page 28 of 96 Doc. Title Blackstone Service Manual 2.3 Assembling procedure Assemble the Main camera as shown Paste a Mylar on the Rigid-flex board as shown. Paste a Mylar on Rigid-flex board as shown...
  • Page 29 Issued Date 2008/8/21 Revised Date 2008/11/6 Page 29 of 96 Doc. Title Blackstone Service Manual Paste a gasket on rigid flex board as shown. Paste a Mylar on audio jack as shown. Paste a Mylar on main board as shown...
  • Page 30 2008/8/21 Revised Date 2008/11/6 Page 30 of 96 Doc. Title Blackstone Service Manual Paste a Mylar on main board as shown Connect the vibrator with main board as shown Align the SIM board with the guide pins on the shield cover...
  • Page 31 Issued Date 2008/8/21 Revised Date 2008/11/6 Page 31 of 96 Doc. Title Blackstone Service Manual Paste a Mylar on main board as shown. Connect the connector of SIM board as shown. Note. The Vibrator cable is within the FPC Put the microphone Rubber on...
  • Page 32 2008/8/21 Revised Date 2008/11/6 Page 32 of 96 Doc. Title Blackstone Service Manual Connect the left coaxial cable BT/WIFI on M/B as shown. Connect the left coaxial cable BT/WIFI on M/B as shown. Remove the release paper of the adhesive tape on the bezel as...
  • Page 33 Issued Date 2008/8/21 Revised Date 2008/11/6 Page 33 of 96 Doc. Title Blackstone Service Manual Put the receiver into the slot on the bezel. Note: Pins are upward. Assemble the main board and insert the USB connector into the slot Connect the LCM connector with main board as shown.
  • Page 34 HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 34 of 96 Doc. Title Blackstone Service Manual Assemble the vibrator on bezel as shown Fasten the screw at the location indicated Tool: Phillip screw-driver 0 P/N: 72H01266-00M Torque: 0.7±0.1kgf-cm Put the Rigid flex board on the bezel.
  • Page 35 HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 35 of 96 Doc. Title Blackstone Service Manual Fasten the screw at the location indicated Tool: Phillip screw-driver 0 P/N: 72H01266-00M Torque: 0.7±0.1kgf-cm Connect the Rigid flex board connector as shown...
  • Page 36 Issued Date 2008/8/21 Revised Date 2008/11/6 Page 36 of 96 Doc. Title Blackstone Service Manual Connect the right coaxial cable GPS with Rigid flex board as shown Put the cable into the slot of bezel Connect the left coaxial cable...
  • Page 37 Issued Date 2008/8/21 Revised Date 2008/11/6 Page 37 of 96 Doc. Title Blackstone Service Manual Put the cable into the slot of bezel Paste a water sensitive label on bezel as shown Attach the volume button FPC to the bezel...
  • Page 38 2008/8/21 Revised Date 2008/11/6 Page 38 of 96 Doc. Title Blackstone Service Manual Attach the power button FPC to the bezel Install the speaker by putting it into the slot on the housing Put the speaker rubber on the speaker to fix speaker...
  • Page 39 HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 39 of 96 Doc. Title Blackstone Service Manual Combine the housing with bezel Caution: Make sure the Main camera is inserted correctly Fasten the screws at location indicated Tool: T ORX SCREW...
  • Page 40 HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 40 of 96 Doc. Title Blackstone Service Manual Assemble the antenna cover on housing Put the battery into unit as shown Install the battery cover on unit as show HTC CONFIDENTIAL SM-TP001-0704...
  • Page 41 HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 41 of 96 Doc. Title Blackstone Service Manual Insert the stylus into the slot The Assembling Process is Done. You may perform the Function Test or the following process. HTC CONFIDENTIAL SM-TP001-0704...

  • Page 42: Rom Re-Flash Procedure

    2008/8/21 Revised Date 2008/11/6 Page 42 of 96 Doc. Title Blackstone Service Manual 3. ROM Re-flash Procedure 3.1 ROM upgrade thru RUU (Re-flash Upgrade Utility) Connect device to PC 1. Setting and allow USB connections in Microsoft ActiveSync. 2. Connect your device and desktop/ or laptop via USB cable.
  • Page 43 2008/8/21 Revised Date 2008/11/6 Page 43 of 96 Doc. Title Blackstone Service Manual Check the setting of menu 6. Select the type of USB connection with “ActiveSync” mode in the settings of menu. RUU-1 7. Hold the volume down key then press power button to trigger the boot loader mode.
  • Page 44 Issued Date 2008/8/21 Revised Date 2008/11/6 Page 44 of 96 Doc. Title Blackstone Service Manual RUU – 3 12. Current image version confirmation. 13. Click “Update” to proceed RUU-4 14. Double verify the ROM revision which you want to update before re-flash procedure.
  • Page 45 2008/8/21 Revised Date 2008/11/6 Page 45 of 96 Doc. Title Blackstone Service Manual RUU – 6 18. You can see the update progress from your PC and in your device. RUU – 7 19. The OS upgrade is finished, click “Finish”...

  • Page 46: Rom Image Upgrade Thru Sd Card

    Issued Date 2008/8/21 Revised Date 2008/11/6 Page 46 of 96 Doc. Title Blackstone Service Manual 3.2 ROM Image upgrade thru SD card Download OS Image from SDO 1. Download OS image from SDO. http://htcscm10.htc.com.tw/SDO Un-zip the image file. Format SD card and copy image file to SD card 3.
  • Page 47 Issued Date 2008/8/21 Revised Date 2008/11/6 Page 47 of 96 Doc. Title Blackstone Service Manual SD Upgrade - 1 5. Turn the device power off and insert micro SD card. 6. Press and hold Volume down Power button and then release the power button first to enter Boot loader mode.

  • Page 48: Diagnostic Program

    DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 48 of 96 Doc. Title Blackstone Service Manual 4. DIAGNOSTIC PROGRAM 4.1 List of Diagnostic Test Items Mode No Item Description Remark Function Test Auto Auto Regular Tests (Display, B.L, Vibrator, etc…)
  • Page 49 DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 49 of 96 Doc. Title Blackstone Service Manual Mode No Item Description Remark Bluetooth Test Bluetooth Function Test USB Test USB link test (Microsoft ActiveSync) Camera Test Camera Function Test...
  • Page 50 Page 50 of 96 Doc. Title Blackstone Service Manual Test Procedure How to select test item: Using Volume button -"Up" or "Down" to select the test items How to execute the test program: Press “Action” button to start each of test items.
  • Page 51 2008/8/21 Revised Date 2008/11/6 Page 51 of 96 Doc. Title Blackstone Service Manual F/T1 Test 6. Press Home key to select F/T1 Test on Function test menu. 7. Press Home key to exit and return to Function test menu. Back Light Test Press Home key to select B.L Test...
  • Page 52 Issued Date 2008/8/21 Revised Date 2008/11/6 Page 52 of 96 Doc. Title Blackstone Service Manual SDRAM Test 10. Press Home key to select SDRAM Test on Function test menu. 11. Press Home key to exit and return to Function test menu.
  • Page 53 Revised Date 2008/11/6 Page 53 of 96 Doc. Title Blackstone Service Manual Display Test (and RED/ GREEN pattern) 15. Press Home key to select Display Test on Function test menu. 16. After the test pattern is show up, please check the pattern if any un-uniform color or chromatist.
  • Page 54 2008/8/21 Revised Date 2008/11/6 Page 54 of 96 Doc. Title Blackstone Service Manual Touch Panel Test 20. Press Home key to select Touch Panel Test on Function test menu. Vibrator Test 21. Press Home key to select Vibrator Test on Function test menu.
  • Page 55 Issued Date 2008/8/21 Revised Date 2008/11/6 Page 55 of 96 Doc. Title Blackstone Service Manual Stylus Detect Test Press Home key to select 26. It will perform the stylus test, please follow the system instruction to remove and insert the stylus.
  • Page 56 2008/8/21 Revised Date 2008/11/6 Page 56 of 96 Doc. Title Blackstone Service Manual CPU Identify 30. Press Home key to select CPU Identify on Function test menu. 31. Press Home key to exit and return to Function test menu. ROM Checksum Test...
  • Page 57 2008/8/21 Revised Date 2008/11/6 Page 57 of 96 Doc. Title Blackstone Service Manual WinCE Test Bluetooth Test - 1 Tap icon Comm Manager on the Today screen and turn on Bluetooth. Tap the icon “Settings” down-right the corner of the screen and select the “Make this device….”...
  • Page 58 Issued Date 2008/8/21 Revised Date 2008/11/6 Page 58 of 96 Doc. Title Blackstone Service Manual USB Test Start up the Microsoft® ActiveSync®program in the PC. Select ActiveSync in the setting of menu Insert USB cable and connect unit to desktop/ or laptop.
  • Page 59 Issued Date 2008/8/21 Revised Date 2008/11/6 Page 59 of 96 Doc. Title Blackstone Service Manual WLAN Test Tap icon Comm Manager on the Today screen and turn on WLAN. Select the hot-spot/ or access point which searchable and appears on screen.
  • Page 60 DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 60 of 96 Doc. Title Blackstone Service Manual Audio Test-1 Download test program from SDO (GSD-0000XXXX) http://htcscm10.htc.com.tw/SDO Un-zip the image file. Copy “mfgtest.dll” “Audio Test.exe” to internal storage. Execute”Audio Test” program from internal storage.
  • Page 61 Issued Date 2008/8/21 Revised Date 2008/11/6 Page 61 of 96 Doc. Title Blackstone Service Manual Audio Test-4 Connect the headset into the Audio jack before doing the testing Select the Headset Test then press Play button for testing Audio Test-5 10.

  • Page 62: Power Measurement Test

    2008/11/6 Page 62 of 96 Doc. Title Blackstone Service Manual 5. Power measurement test 5.1 Main board leakage current Test Procedure This is a quick method to measure if any abnormal leakage current on main board which caused high power consumption compare to GOOD main board.
  • Page 63 Revised Date 2008/11/6 Page 63 of 96 Doc. Title Blackstone Service Manual Equipment set up 1. Connect control box and jig through 3 colors cable with red, black and yellow 2. Set up each button by row A~D according to product specification...
  • Page 64 2008/8/21 Revised Date 2008/11/6 Page 64 of 96 Doc. Title Blackstone Service Manual Start testing 1. Turn on control box power button 2. Press Power button to turn on the Device 3. In “main page”, Check phone status, Click “Turn on Airplane mode”...
  • Page 65 Revised Date 2008/11/6 Page 65 of 96 Doc. Title Blackstone Service Manual 5. After idle current checked, Switch OFF the unit. Unit is turn off and no display. Sleep current test sleep current value must under 6.35mA, if over the criteria, it means M/B failed, please replace M/B for repair.

  • Page 66: Battery Rundown Test Procedure

    Issued Date 2008/8/21 Revised Date 2008/11/6 Page 66 of 96 Doc. Title Blackstone Service Manual 5.2 Battery rundown test procedure Test Requirement: -Windows 2000/XP -USB Cable -ActiveSync 4.2 above (WINCE 6.0 should use ActiveSync 4.5) -Master Unit -Battery in Warrantee Caution: Please charge your unit to full capacity for battery (until the green light is displayed) before doing the test.
  • Page 67 HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 67 of 96 Doc. Title Blackstone Service Manual Battery Rundown-1 VI. Adjust the Backlight brightness into the maximum level on battery power. (Disable auto adjust backlight dim the backlight if the device is...
  • Page 68 Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 68 of 96 Doc. Title Blackstone Service Manual Battery Rundown-3 VIII. Execute PowerDetect.exe under WinCE Battery Rundown-3 Set the Sleep as 1hour Set the Record as 2Mins...
  • Page 69 2008/8/21 Revised Date 2008/11/6 Page 69 of 96 Doc. Title Blackstone Service Manual Battery Rundown-4 After running 1 hour, the test will be finished. XII. Press the Power Button to turn on the power. XIII. Click ok to quit the program.
  • Page 70 Issued Date 2008/8/21 Revised Date 2008/11/6 Page 70 of 96 Doc. Title Blackstone Service Manual Battery Rundown-6 XV. Tag the log file to check the capacity. Caution: If the capacity is under 70%, Please replace a new battery. HTC CONFIDENTIAL...

  • Page 71: Cosmetic Inspection Criteria

    2008/11/6 Page 71 of 96 Doc. Title Blackstone Service Manual 6. Cosmetic Inspection Criteria 6.1 Classes definition of inspective area Class A area => The front side of main unit involve all buttons except LCD. Class C area => 4 sides and back views of main unit include power key, volume key and stylus.
  • Page 72 Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 72 of 96 Doc. Title Blackstone Service Manual CLASS C HTC CONFIDENTIAL SM-TP001-0704...
  • Page 73 Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 73 of 96 Doc. Title Blackstone Service Manual CLASS D HTC CONFIDENTIAL SM-TP001-0704...

  • Page 74: Display Inspection

    Revised Date 2008/11/6 Page 74 of 96 Doc. Title Blackstone Service Manual IT IS GENERIC COSMETIC INSPECTION CRITERIA FOR ALL PRODUCTS IF THERE HAVE ANY CONFLICT WITH THESE GENERIC CRITERIONS; PLEASE FOLLOW THE PRODUCT INSPECTION CRITERIA RESPECTIVELY. Description D: Diameter / L: Length / W: Width / N: Number of defects/ S: Distance from dot to dot Inspecting distance: 30 ±...

  • Page 75: Main Unit Inspection

    2008/11/6 Page 75 of 96 Doc. Title Blackstone Service Manual 6.3 Main unit inspection Cosmetic inspection generic spec.: 1. Exposure of substratum is not acceptable for peeling. (Area 4 is included)If not exposure of substratum, please check by SPEC of dot or scratch. (Area 4 is not included) 2.
  • Page 76 Issued Date 2008/8/21 Revised Date 2008/11/6 Page 76 of 96 Doc. Title Blackstone Service Manual COSMETIC INSPECTION: Scratch Description A c c e p t c r i t e r i a Exposure of substrate do not accept Class A Scratch : L≦4mm ,W≦0.2mm ,N≦2, S≧10mm...
  • Page 77 Issued Date 2008/8/21 Revised Date 2008/11/6 Page 77 of 96 Doc. Title Blackstone Service Manual L≦3.0mm,W≦0.3mm,N≦5 Class C Lint Description A c c e p t c r i t e r i a L≦3mm , W≦0.2mm ,N≦2, S ≧5 mm Class A L≦10mm , W≦0.3 mm ,N≦3...

  • Page 78: Generic Troubleshooting

    2008/11/6 Page 78 of 96 Doc. Title Blackstone Service Manual 7. Generic Troubleshooting 1．Main Unit Does Not Respond to Power Button (1) Connect the AC adapter, maybe the battery pack is exhaust and wait few minutes for battery recharging. (2) Check if battery installed well.
  • Page 79 2008/11/6 Page 79 of 96 Doc. Title Blackstone Service Manual 4．Unusual Vertical / Horizontal lines or partial display (1) Check the connection of LCM FPC whether is properly connected. (2) Try to cold boot the unit then tries again. (3) Try to re-flash the ROM code.
  • Page 80 2008/11/6 Page 80 of 96 Doc. Title Blackstone Service Manual 7．PC Connection not possible (1) If test result is NFF, it is possible caused by user connect cradle to computer before ActiveSync is installed. (2) Check whether “Connection Settings” in the MS ActiveSync is properly set.
  • Page 81 Page 81 of 96 Doc. Title Blackstone Service Manual 10．Battery Pack does not recharge (1) Make sure the Battery Pack takes fully charge with AC Adapter. (2) Check whether the condition of Battery Charging status is correct. Charge should be done no more than 4 hours.
  • Page 82 2008/11/6 Page 82 of 96 Doc. Title Blackstone Service Manual 13．Wireless connection (WLAN/BT) not functioning (1) Make sure the wireless environment is OK before connecting to WLAN. (2) Make sure the wireless connection setting has properly set. (3) Make a life connection with Internet or another device.

  • Page 83: Generic Labeling Plan

    HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 83 of 96 Doc. Title Blackstone Service Manual 8. Generic Labeling Plan Main unit Agency label_BLAC100 The brand name is shown on bezel HTC P/N: 77H00691-00M Size: 47.05X 52.8mm HTC CONFIDENTIAL...
  • Page 84 Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 84 of 96 Doc. Title Blackstone Service Manual Agency label_BLAC110 The brand name is shown on bezel HTC P/N: 77H00691-02M Size: 47.05X 52.8mm HTC CONFIDENTIAL SM-TP001-0704...
  • Page 85 Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 85 of 96 Doc. Title Blackstone Service Manual Agency label_BLAC120 The brand name is shown on bezel HTC P/N: 77H00691-01M Size: 47.05X 52.8mm HTC CONFIDENTIAL SM-TP001-0704...
  • Page 86 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 86 of 96 Doc. Title Blackstone Service Manual Water sensitive label HTC P/N: 77H00673-00M Qty: 1 Tamper evident label HTC P/N: 77H00460-01M Qty: 1 SIM sticker HTC P/N: 77H00732-00M Qty: 1...

  • Page 87: Generic Spare Part List And Photos

    Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 87 of 96 Doc. Title Blackstone Service Manual 9. Generic Spare Part List and Photos 9.1 SPL for Repair HTC CONFIDENTIAL SM-TP001-0704...
  • Page 88 Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 88 of 96 Doc. Title Blackstone Service Manual HTC CONFIDENTIAL SM-TP001-0704...
  • Page 89 Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 89 of 96 Doc. Title Blackstone Service Manual HTC CONFIDENTIAL SM-TP001-0704...
  • Page 90 Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 90 of 96 Doc. Title Blackstone Service Manual HTC CONFIDENTIAL SM-TP001-0704...
  • Page 91 Page 91 of 96 Doc. Title Blackstone Service Manual NOTE: THE PHOTO OF SPL IS GENERIC AND FOR REFERENCE ONLY, THE COLOR AND THE APPEARANCE MAY BE DIFFERENT FROM THE SHIPPED PARTS, IF YOU WANT TO APPLY THOSE PARTS, PLEASE CONTACT YOUR SERVICE ACCOUNT MANAGER FOR MORE INFORMATION.

  • Page 92: Board Level 2.5 Repairs

    Revised Date 2008/11/6 Page 92 of 96 Doc. Title Blackstone Service Manual 9.2 Board Level 2.5 Repairs Basic Repair Instructions for Component Replacement: Step 1 Place the solder-proof tape to cover the surrounding area of the components which being replaced.
  • Page 93 Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 93 of 96 Doc. Title Blackstone Service Manual MAIN BOARD (51H40487-XXM) TOP SIDE MAM7 AAU4 MAM8 Location Number Description Remark MAM7 36H00678-00M Switch,DT-24M,ROKI Light switch AAU4 36H00741-00M Microphone,OSNF213-30C,KDIC Microphone MAM8 75H00837-00M Connector I/O,11P,0.45Pitch,MJE2A-11K7P20,ACON USB connector...
  • Page 94 Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 94 of 96 Doc. Title Blackstone Service Manual BOTTOM SIDE PAC15 PAM1 Location Number Description Remark PAC15 16H00019-00M Gold Gold Cap Cap,0.02F,300ohm,SEIKO,XH311HGII45E,60/ -20degC,30%,3.3V,5.8*3.8*1.45mm PAM1 75H00786-00M Connector Device(Battery Battery connector conn),3P,2.5pitch,250089MB003G400ZL,SUYI...

  • Page 95: Rf Antenna Specification

    DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 95 of 96 Doc. Title Blackstone Service Manual 10. RF Antenna Specification Embedded Tri-band Antenna (GSM) Specification EIRP Condition Channel GSM900 ≧28 dBm ≧28 dBm ≧28 dBm PL 5 DCS1800 ≧27 dBm...
  • Page 96 Doc. No. DOC-00045694 REV. HTC Corporation Issued Date 2008/8/21 Revised Date 2008/11/6 Page 96 of 96 Doc. Title Blackstone Service Manual Embedded Dual-band Antenna (UMTS) Specification EIRP Condition Channel UMTS900 2712/2937 2787/3012 2863/3088 ≧18 dBm ≧18 dBm ≧18 dBm UMTS2100...

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