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User Guide

AT&T Wireless Home Phone Base

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  • Page 1: User Guide

    User Guide AT&T Wireless Home Phone Base...
  • Page 2 ZTE Corporation. The manual is published by ZTE Corporation. We reserve the right to make modifications on print errors or update specifications without prior notice. Version No. : V1.0 Edition Time: April 2012 Manual No.
  • Page 3 Welcome to AT&T Thank you for purchasing an AT&T Wireless Home Phone Base. To get the most from your new device, check out our interactive tutorials at att.com/tutorials. Please select Manufacturer: AT&T and Model: Wireless Home Phone (WF720) from the drop down menus.
  • Page 5: Table Of Contents

    Contents Getting Started ......................1 In the Box ........................1 Getting to Know Your Device ................2 How It Works ......................4 Device Installation ....................4 Voicemail ........................8 Transferring a Phone Number ................ 9 Using Your Device ....................10 Calling ........................
  • Page 7: Getting Started

    Getting Started In the Box The package should contain the following items: AT&T Wireless Home Phone Base Phone Cable (Optional) Back-up Battery Power Cord Also Included Quick Start User Guide Getting Started...
  • Page 8: Getting To Know Your Device

    Getting to Know Your Device On/Off Service Antenna Port* Telephone Power Ports Input Power Battery Charge Voicemail Signal Strength Back-up Battery Cover *Reserved for AT&T technical support. Service port is designed for diagnostic purposes only and is not intended for customer use. ...
  • Page 9: Led Indicators

    LED Indicators The table below describes possible states for each of the LED indicators. Icon Status Condition Name Power Green Solid No power Voicemail Green Blinking New message waiting No message waiting Battery Green Solid High Charge Green Blinking Battery in use (High) Yellow Solid Medium Yellow Blinking...
  • Page 10: How It Works

    How It Works Wireless Home Phone Base uses the AT&T cellular network to provide phone service to your corded or cordless home phone(s). Place it anywhere in your house where you have a wireless signal. It does not require the use of a home phone wall jack like traditional home phone service.
  • Page 11 Install the Back-up Battery Remove the lid from the battery compartment. Insert the battery connection cable into the battery port. Place the back-up battery in the battery slot and replace the battery cover. During a power failure, the back-up battery enables voice calling using a standard corded phone that does not require external supplied power.
  • Page 12 Check the Wireless Signal Raise antenna to an upright position. Confirm signal strength light is green for optimal performance. Yellow indicates a moderate signal and may be sufficient. Note: If you do not see a green light (strong signal), you may want to choose an alternate installation location.
  • Page 13 Connect the Device to a Phone 2) Plug your phone into the 1) Unplug your phone “Phone 1” port on the Wireless from your home’s Home Phone Base, using phone wall jack. your existing phone cable or included phone cable. IMPORTANT: DO NOT plug the Wireless Home Phone Base into your home’s phone wall jack.
  • Page 14: Voicemail

    Place a Test Call Place a test call from your connected home phone. Make sure to use 10-digit dialing even for local calls. Useful Tips •    D ial “1” to set up and access your voicemail. Be sure to create  a password for security and remote access. Use of answering machine systems is not recommended. • ...
  • Page 15: Transferring A Phone Number

    voicemail. Simply follow the voice prompts to complete setup. To enable remote voicemail retrieval and for added security be sure to create a password during setup. Message Waiting There are two indicators for a new message waiting: 1) the voicemail icon;...
  • Page 16: Using Your Device

    Using Your Device Calling Making Calls Using a phone connected to your Wireless Home Phone Base, place and receive calls as you normally would. The Wireless Home Phone Base supports both cordless and corded phone dialing methods. Note: You will need to dial 10 digits even for local numbers. Three-Way Calling While on an existing call, press the Flash (or Talk) key on your phone to put the first party on hold.
  • Page 17: Call Forwarding

    Notes: •    Y our Wireless Home Phone Base comes with standard three- way calling and call waiting. Operation of these features will vary depending on your home phone equipment. •    I f your phone does not have a Flash (or Talk) key, then use the off-hook mechanism supported by your phone. Call Forwarding To forward all calls, dial: 1) *21* 2) The 10-digit number to which you wish to forward your calls...
  • Page 18: Helpful Tips

    Helpful Tips Home Answering Machines Use of answering machine systems is not recommended as some systems may not be compatible with AT&T Wireless Home Phone Base. If you choose not to use the voicemail provided by your Wireless Home Phone Base, you can use your home answering machine by plugging it into the “Phone 2”...
  • Page 19 Powering On/Off The On/Off button is used to turn your Wireless Home Phone Base off when still connected to the power supply. When powered off, the Wireless Home Phone Base will no longer send or receive calls, but it will continue to charge the back-up battery if still connected to the wall outlet.
  • Page 20: Important Information

    Important Information E911 Service 911 services are supported just as they are on any wireless device. You should expect to provide your home address to the emergency response center responsible for sending first responders (e.g., police, medical assistance, or fire) to your location. Power Outages Wireless Home Phone Base has a back-up battery with talk time of up to three and a half (3.5) hours depending on environmental...
  • Page 21: Frequently Asked Questions

    Frequently Asked Questions What kind of phone do I need to work with the Wireless Home Phone Base? Most standard touch-tone phones may be used. Rotary phones are not supported. Cordless phone systems provide the most flexibility and allow you to easily place additional handsets throughout your home.
  • Page 22 Why don’t I see the name of the caller on caller ID? The Wireless Home Phone Base only supports calling number identification. However, contact names stored on your home phone equipment may display for incoming calls. Do I need broadband Internet service for the Wireless Home Phone Base to work? No, the service is provided through the AT&T wireless network.
  • Page 23 Can I use my Wireless Home Phone Base internationally? No. Use is limited to the United States, Puerto Rico, U.S. Virgin Islands, Guam, and Northern Mariana Islands. What is the warranty on the Wireless Home Phone Base? AT&T Wireless Home Phone Base has a 12-month limited warranty. For details, see page 28.
  • Page 24: Troubleshooting

    Troubleshooting Problem Possible Solution No dial tone •    M ake sure there is AC power to the Wireless  Home Phone Base. Do not connect to an AC outlet controlled by a wall switch. •    M ove the device to an area with sufficient  network signal (Green or Yellow Signal Indicator light). •    M ake sure your home telephone equipment  has power and is connected properly to the Wireless Home Phone Base.
  • Page 25 Problem Possible Solution Poor voice •    I nstall using the telephone cable included with  quality the Wireless Home Phone Base. •    M ake sure the external antenna is installed and  securely fastened. •    M ove the Wireless Home Phone Base to a  different area of the home. •    L ocate the device in an area with maximum  wireless signal strength (Green Signal Indicator). • ...
  • Page 26 Problem Possible Solution Signal strength •    T he Wireless Home Phone Base is  indicator is connected to a 3G MicroCell, and is blinking Green operating properly. Red signal •    M ake sure the external antenna is installed  strength and securely fastened. indicator •    M ove your device to another area of the  home with a strong wireless signal. Flashing Red • ...
  • Page 27 Problem Possible Solution Message Waiting •    T he Wireless Home Phone Base does not  indicator on my support this functionality with your home home phone phone equipment. equipment •    T he Wireless Home Phone Base has a  doesn’t light dedicated Message Waiting indicator light and will flash when you have a new voice message, you will also hear an intermittent dial tone when you pick up your handset.
  • Page 28 Problem Possible Solution My answering •    S et your answering machine settings to pick machine won’t up calls before network voicemail, which is pick up calls approximately five (5) rings. •    A lternately the network voicemail setting can be increased; dial “1” to access the voicemail platform and follow the prompts to increase the number of rings.
  • Page 29: Specifications

    Specifications 6.3" (W) × 4.37" (D) × 1.05" (H) Dimensions (W×D×H) 14.11 oz. (including back-up battery) Weight 1,500 mAh Back-up Battery Talk time 3.5 hours (GSM) 1.5 hours (WCDMA) Standby time 36 hours Note: The value of the talk time or standby time varies with the actual environment.
  • Page 30: Safety Instructions

    Safety Instructions •    K eep the device and the external antenna at least eight (8) inches  from people. •    D uring a thunderstorm, disconnect the external power supply  and do not use the device. •    S ome electronic devices are susceptible to electromagnetic  interference sent by devices that may not be adequately shielded. For best performance, position the Wireless Home Phone Base as far from these types of devices (TV sets, radios and other automated office equipment) as possible so as to avoid possible electromagnetic interference.
  • Page 31 •    P lease use original accessories or accessories that are approved  by vendor. Using any unapproved accessories may affect your device’s performance, damage your terminal, or even cause danger to you and violate related national regulations about telecom terminals. •    B ecause the device can produce an electromagnetic field, do not  place it near magnetic items such as computer disks. • ...
  • Page 32: Radio Frequency (Rf) Energy

    Radio Frequency (RF) Energy This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government: The exposure standard for wireless mobile devices employs a unit of measurement known as the Specific Absorption Rate, or SAR.
  • Page 33: Fcc Compliance

    FCC Compliance This device complies with part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. Caution: Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
  • Page 34: Warranty

    Warranty ZTE offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories will be free from defects in material and workmanship for a period that expires one (1) year from the date of sale of the Product to you, provided that you are the original end-user purchaser of the Product and provided that your purchase was made from a supplier authorized by the Seller.
  • Page 35: Limited Warranty

    COSTS OR EXPENSES OR FOR ANY INDIRECT, OR SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, ZTE’S LIABILITY SHALL BE LIMITED TO THE PURCHASE VALUE OF THE PRODUCT. THE ABOVE LIMITATIONS SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CAUSED BY DEFECT OF PRODUCT IN MATERIAL, DESIGN, AND WORKMANSHIP.
  • Page 36: How To Get Warranty Service

    How to Get Warranty Service To obtain warranty service, please call (877) 817-1759. Please have the following information available when you send the device in for repair: •    A  valid Proof of Purchase •    R eturn address •    D aytime phone number or fax number •    M odel # • ...
  • Page 37: Notes

    Notes...
  • Page 38 Notes...

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