Convention For Storage Capacity Values; Getting Help - Hitachi MK-96RD621-08 User Manual

Convention for Storage Capacity Values

Physical storage capacity values (e.g., disk drive capacity) are calculated
based on the following values:
1 KB = 1,000 bytes
1 MB = 1,000
1 GB = 1,000
1 TB = 1,000
1 PB = 1,000
Logical storage capacity values (e.g., logical device capacity) are calculated
based on the following values:
1 KB = 1,024 bytes
1 MB = 1,024
1 GB = 1,024
1 TB = 1,024
1 PB = 1,024
1 block = 512 bytes

Getting Help

If you need to call the Hitachi Data Systems Support Center, make sure to
provide as much information about the problem as possible, including:
•
The circumstances surrounding the error or failure.
•
The exact content of any error message(s) displayed on the host
system(s).
•
The data in the CCI error log file and trace data (all files in the
HORCM_LOG directory).
•
The service information messages (SIMs), including reference codes and
severity levels, displayed by Storage Navigator and/or logged at the host.
The Hitachi Data Systems customer support staff is available 24 hours/day,
seven days a week. If you need technical support, please call:
•
United States: (800) 446-0744
•
Outside the United States: (858) 547-4526
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Hitachi Universal Storage Platform V/VM Hitachi Storage Navigator User's Guide
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Preface