Philips Brilliance 241B4 User Manual
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Philips Brilliance 241B4 User Manual

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EN User manual
Customer care and warranty
Troubleshooting & FAQs
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241B4

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Summary of Contents for Philips Brilliance 241B4

  • Page 1 241B4 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...

  • Page 2: Table Of Contents

    5.1 Resolution & Preset Modes ....27 6. Power Management ......28 7. Regulatory Information .....29 8. Customer care and warranty ..35 8.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........35 8.2 Customer Care & Warranty ....37 9. Troubleshooting & FAQs ....41 9.1 Troubleshooting ..........41...

  • Page 3: Important

    1. Important Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor. Take time...

  • Page 4: Notational Descriptions

    1. Important Temperature: 0-40°C 32-95°F 1.2 Notational Descriptions Humidity: 20-80% RH The following subsections describe notational Important information for Burn-in/Ghost conventions used in this document. image Notes, Cautions and Warnings Always activate a moving screen saver Throughout this guide, blocks of text may be program when you leave your monitor accompanied by an icon and printed in bold or unattended.

  • Page 5: Disposal Of Product And Packing

    WEEE performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible,...

  • Page 6: Setting Up The Monitor

    2. Setting up the monitor Install the base 2. Setting up the monitor 1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen. 2.1 Installation Package contents 241B4L 2. Snap in the base in the VESA mount area. VGA (Optional) DVI (Optional)
  • Page 7 2. Setting up the monitor 3. Hold the base with both hands. (1) Gently attach the base to the column until the three guiding pins rest into the position holes. located at the bottom of the base, and secure the base to the column tightly.

  • Page 8: Operating The Monitor

    2. Setting up the monitor Connecting to your PC 2.2 Operating the monitor Description of the control buttons Kensington anti-theft lock VGA input DVI input DisplayPort Audio input AC power input Zero power Switch USB downstream USB upstream Earphone jack Switch monitor’s power ON and OFF.
  • Page 9 On-Screen Display. You can use this as a On-Screen Display (OSD) is a feature in all reference when you want to work your way Philips LCD monitors. It allows an end user to around the different adjustments later on. adjust screen performance or select functions...
  • Page 10 2. Setting up the monitor Height adjustment This monitor is designed for optimal performance at its native resolution, 1920 x 1080 @ 60 Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920 x 1080 @ 60 Hz for best results.

  • Page 11: Remove The Base Assembly For Vesa

    2. Setting up the monitor 3. While keeping the release button pressed, 2.3 Remove the Base Assembly for tilt the base and slide it out. VESA Mounting Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury.

  • Page 12: Image Optimization

    How does it work? SmartImage is an exclusive, leading edge Philips technology that analyzes the content displayed Enhances text and dampens on your screen. Based on a scenario you select,...

  • Page 13: Smartcontrast

    The new SmartControl Premium software moving objects on screen, enhance contrast by Philips allows you to control your monitor ratio for bright and dark scheme, this via an easy to use on-screen graphic interface.
  • Page 14 3. Image Optimization You can adjust more options without wizard by Standard pane. Start with Standard pane Adjust menu Adjust Menu allows you to adjust Brightness, Contrast, and Resolution. You can follow the instruction and do the adjustment. Cancel prompts user if you want to cancel installation.
  • Page 15 3. Image Optimization 1. "Show Me" starts color calibration tutorial. 2. Start - starts the 6-step color calibration sequence. 3. Quick View loads the before/after images. 4. To return to Color home pane, click the Cancel button. 5. Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and quick view buttons.
  • Page 16 3. Image Optimization First Color Calibration Screen Eco Power menu Previous button is disabled until the second color screen. Next goes to the succeeding target (6-targets). Final next goes File > Presets pane. Options menu Cancel closes the UI and returns to the plug in page.
  • Page 17 3. Image Optimization Option>Auto Pivot. menu. Disabled removes SmartControl Premium from the right click context menu. Enable Task Tray icon is checked (On) by default. Enable context menu shows the task tray menu for SmartControl Premium. A right click on the task tray icon displays the menu options for Help, Technical Support.
  • Page 18 3. Image Optimization Help menu - Theft Deterrence Pane will only be active when selecting Theft - Will only be active when Deterrence Mode from the drop-down Plug-in selecting User Manual from the drop-down menu. Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.
  • Page 19 3. Image Optimization Context Sensitive menu The Context Sensitive menu is Enabled by Help - Access to User Manual file: Open default. If Enable Context Menu has been User Manual file using the default browser checked in the Options>Preferences pane, then window.

  • Page 20: Smartdesktop Guide

    3. Image Optimization 3.4 SmartDesktop Guide When the window and mouse cursor are within the region, the region will become highlighted. SmartDesktop Note SmartDesktop is in SmartControl Premium. If the outline of the region is not visible when Install SmartControl Premium and select SmartDesktop from Options.
  • Page 21 3. Image Optimization Title Bar Options – Displays the outline grid on the desktop for the current parti- Desktop partition can be accessed from the tion. title bar of the active window. This provides a quick and easy way to manage the desktop as –...
  • Page 22 3. Image Optimization – In some cases, the user may have sent multiple windows to the same partition. Find Windows will show all open windows and move the selected window to the forefront. – Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down.
  • Page 23 3. Image Optimization Name Description Image Full Desktop Applies all settings to the entire desktop. Vertical Assesses the screen resolution and divides the display into two evenly sized vertical regions. Horizontal Assesses the screen resolution and divides the display into two evenly sized horizontal regions. Vertical Triple Assesses the screen resolution and divides the display into three evenly sized vertical regions.
  • Page 24 3. Image Optimization Name Description Image Horizontal Split Top Assesses the screen resolution and divides the display into two evenly sized horizontal regions, the top region is single, the bottom region is spilt into two evenly sized regions For 90 Partition 1 on right side Vertical Partition 2&3 on left side Vertical.

  • Page 25: Powersensor

    4. PowerSensor™ is within 100 cm or 40 inches of the display, 4. PowerSensor™ step up signal strength when wearing black or other dark clothes. How does it work? You can return to the default mode at any time (Setting 3). PowerSensor works on principle of transmission and reception of harmless Hot key...

  • Page 26: Technical Specifications

    5. Technical Specifications Picture/Display Monitor Panel Type Backlight Panel Size 24" W (61cm) Aspect Ratio 16:9 Pixel Pitch 0.276 x 0.276 mm Brightness 250 cd/m² SmartContrast 20,000,000:1 Contrast Ratio (typ.) 1000:1 Response time Optimum Resolution 1920 x 1080 @ 60Hz Viewing Angle 170°...
  • Page 27 Finish Texture Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the...

  • Page 28: Resolution & Preset Modes

    5.1 Resolution & Preset Modes Maximum Resolution 1920 x 1080 @ 60 Hz (analog input) 1920 x 1080 @ 60 Hz (digital input) Recommended Resolution 1920 x 1080 @ 60 Hz (digital input) H. freq (kHz) Resolution V. freq (Hz) 31.47 720 x 400 70.09...

  • Page 29: Power Management

    6. Power Management 6. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.

  • Page 30: Regulatory Information

    7. Regulatory Infomation environmental management system (EMAS 7. Regulatory Information or ISO 14001) Very low energy consumption both in onand standby mode minimize climate Congratulations, impact Your display is designed for both Restrictions on chlorinated and brominated you and the planet! flame retardants, plasticizers, plastics and The display you have just purchased carries the heavy metals such as cadmium, mercury...
  • Page 31 RoHs directive mandating restrictions requirement of Information Technology on hazardous substances in electrical and Equipment). electronic equipment have been adhered to in order to make Philips monitors safe to use EN55024:2010 (Immunity requirement of throughout its life cycle. Information Technology Equipment). EN61000-3-2:2006 +A1:2009+A2:2009 EPEAT (Limits for Harmonic Current Emission).
  • Page 32 7. Regulatory Infomation Energy Star Declaration approved by the party responsible for (www.energystar.gov) compliance could void the user's authority ® As an ENERGY STAR Partner, we to operate the equipment. have determined that this product Use only RF shielded cable that was supplied ®...
  • Page 33 7. Regulatory Infomation EN 55022 Compliance (Czech Republic Only) Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de corriger la situation en prenant les mesures...
  • Page 34 7. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 35 7. Regulatory Infomation China RoHS The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products produced and sold for China market have to meet China RoHS request. RoHS (Pb) (Hg)

  • Page 36: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains acceptable defect levels for each type.
  • Page 37 8. Customer care and warranty Proximity of Pixel Defects Note A red or blue bright dot must be more than 50 Because pixel and sub pixels defects of the percent brighter than neighboring dots while same type that are near to one another may be a green bright dot is 30 percent brighter than neighboring dots.

  • Page 38: Customer Care & Warranty

    8.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 39 Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 40 +603 5102 3336 Sat. 8:30am-12:30am Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu. 10:00am-6:00pm Philips Electronics Singapore Mon.~Fri. 9:00am-6:00pm Singapore Pte Ltd (Philips Consumer Care (65) 6882 3966 Sat. 9:00am-1:00pm Center) Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00 Axis Computer System Co., Thailand (662) 934-5498 Mon.~Fri.

  • Page 41: Troubleshooting & Faqs

    Do not perform any troubleshooting steps Philips customer service representative. Disconnect the monitor from mains power source immediately for safety Common Problems Contact with Philips customer service No Picture (Power LED not lit) representative immediately. Make sure the power cord is plugged into Imaging Problems the power outlet and into the back of the monitor.

  • Page 42: Smartcontrol Premium Faqs

    LED Setup in OSD main Controls. Image appears blurred, indistinct or too dark For further assistance, refer to the Consumer Adjust the contrast and brightness on Information Centers list and contact Philips On-Screen Display. customer service representative. An "after-image", "burn-in" or "ghost image"...

  • Page 43: Troubleshooting & Faqs

    Ans.: Function. How can I do? monitor. Follow the instructions in your Ans.: Philips Service center has a right to user manual to install the drivers. Your computer may ask you for monitor authorization, in order to establish ownership of the monitor.
  • Page 44 Can I connect my LCD monitor to any warranty conditions. PC, workstation or Mac? How should I clean the LCD surface? Yes. All Philips LCD monitors are fully Ans.: compatible with standard PCs, Macs Ans.: For normal cleaning, use a clean, soft and workstations.
  • Page 45 9. Troubleshooting & FAQs may cause "burn in", also known as "after-imaging" or "ghost imaging", on your screen. "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "atter-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.
  • Page 46 © 2013 Koninklijke Philips Electronics N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. Version: M4241BE1T...

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