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Troubleshooting
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T
roubleshooting
Problems and Solutions
If any trouble occurs, first check the following table for possible problems.
• Some functions of this unit may be disabled by some settings made on this unit.
• What might seem to be a malfunction in your unit may just be the result of slight misoperation
or miswiring.
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About settings
Problem
Reason
• Cannot set up the subwoofer.
Subwoofer is not set
to on.
• Cannot set up subwoofer phase.
The dual zone function
• No output from the subwoofer.
is enabled.
• Cannot set up the low pass filter.
• Cannot set up the high pass
filter.
• Cannot select the output
The dual zone function
destination of the subsource in
is disabled.
the dual zone.
• Cannot adjust the volume of the
rear speakers.
• Cannot set up the equalizer.
The dual zone function
is enabled.
• Cannot set up the crossover
"DSP Select" is set to
network.
"Bypass".
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About audio operations
Problem
Reason
Radio reception is poor.
The car antenna is not
extended.
The antenna control
wire is not connected.
Cannot play audio files stored in
"CD Read" is set to "2".
a disc.
Cannot select a folder.
The random play
function is enabled.
Cannot perform repeat play
The PBC function is
during VCD playback.
enabled.
The specified disc does not play,
The disc is quite dirty.
but another one plays instead.
The disc is severely
scratched.
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Solution
Set the subwoofer to on.
See Speaker setup
(P.119).
Set the dual zone function to off.
See Zone Control
(P.126).
Set the dual zone function to on.
See Zone Control
(P.126).
Set the dual zone function to off.
See Zone Control
(P.126).
Set "DSP Select" to "Through".
See DSP select
(P.122).
Solution
Pull out the antenna all the way.
Connect the wire correctly.
See "Connection" in the Quick Start Guide.
Set "CD Read" to "1".
See Disc setup
(P.57).
Turn off the random function.
Turn off the PBC function.
Clean the disc.
See Precautions on handling discs
(P.4).
Try another disc instead.
Problem
Reason
The sound skips when an audio
The disc is scratched
file is being played.
or dirty.
The recording
condition is bad.
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Other
Problem
Reason
The Touch Sensor Tone doesn't
The preout jack is being
sound.
used.
Error Messages
When you fail to operate the unit correctly, the cause of the failure appears as the message on
the screen.
Error Message
Cause
Protect
Protective circuit has been activated
because a speaker cord has shorted
or it has come in contact with the
car chassis.
Hot Error
When the internal temperature of
this unit rises to 60°C or more, the
protection circuit is activated and
you may not be able to operate
the unit.
Mecha Error
The disc player is malfunctioning.
Disc Error
An unplayable disc is inserted.
Read Error
The disc is quite dirty.
Disc is upside down.
Region Code
The disc you wanted to play has a
Error
region code that cannot be played
with this unit.
Parental Level
The disc you wanted to play has a
Error
higher level than the parental level
you set.
Error 07–67
The unit is not operating correctly
due to some reason or other.
No Device (USB
The USB device is selected as a
device)
source although no USB device is
connected.
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Troubleshooting
Solution
Clean the disc.
See Precautions on handling discs
(P.4).
Record the file again or use another disc.
Solution
The Touch Sensor Tone cannot be output
from the preout jack.
Solution
Wire or insulate the speaker cord as
appropriate and then press the <Reset>
button (P.135).
Use the unit again after reducing the
temperature of the unit.
Eject the disc and try inserting it again. Contact
the Kenwood dealer if this indicator continues
blinking or the disc cannot be ejected.
Change the disc.
See Playable Media and Files
(P.136).
Clean the disc.
See Precautions on handling discs
(P.4).
Load the disc with the labeled side up.
See Region Codes in the World
(P.141) or
try another disc.
Set the parental level.
See Parental level
(P.57).
Push the unit's Reset button. If the "Error
07−67" message does not disappear, see your
nearest Kenwood dealer.
Change the source to any source other than
USB/iPod. Connect a USB device, and change
the source to USB again.
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