Quadra-Fire Santa Fe Pellet Insert SANTAFEI-B Owner's Manual

Quadra-Fire Santa Fe Pellet Insert SANTAFEI-B Owner's Manual

Santa fe pellet insert installation and operation
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Owner's Manual

Installation and Operation

Model:
SANTAFEI-B
• Important operating and
maintenance instruc-
tions included.
Please read this entire manual
before installation and use of this
pellet fuel-burning room heater.
Failure to follow these instructions
could result in property damage,
bodily injury or even death.
Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• Do not overfire - If any external part starts to
glow, you are overfiring. Reduce feed rate.
Overfiring will void your warranty.
• Comply with all minimum clearances to com-
bustibles as specified. Failure to comply may
cause house fire.
CAUTION
Tested and approved for wood pellets and shelled
field corn fuel only. Burning of any other type of fuel
voids your warranty.
www.quadrafire.com
SANTA FE PELLET INSERT
DO NOT DISCARD THIS MANUAL
Read, understand and
follow these instruc-
tions for safe installa-
tion and operation.
WARNING
NOTICE
Leave this manual with
party responsible for use
and operation.
Hot glass will cause burns.
Do not touch glass until it is cooled
NEVER allow children to touch glass
Keep children away
CAREFULLY SUPERVISE children in same room as
fireplace.
Alert children and adults to hazards of high
temperatures.
High temperatures may ignite clothing or other
flammable materials.
Keep clothing, furniture, draperies and other flammable
materials away.
Check building codes prior to installation.
• Installation MUST comply with local, regional, state and national
codes and regulations.
• Consult local building, fire officials or authorities having jurisdic-
tion about restrictions, installation inspection, and permits.
7019-205C
R
Tested and
O-T L
Listed by
C
US
OMNI-Test Laboratories, Inc.
WARNING
HOT SURFACES!
Glass and other surfaces are
hot during operation AND
cool down.
CAUTION
September 1, 2008
Portland
Oregon USA

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Summary of Contents for Quadra-Fire Santa Fe Pellet Insert SANTAFEI-B

  • Page 1: Installation And Operation

    Owner’s Manual Installation and Operation Model: SANTAFEI-B • Important operating and maintenance instruc- tions included. WARNING Please read this entire manual before installation and use of this pellet fuel-burning room heater. Failure to follow these instructions could result in property damage, bodily injury or even death.
  • Page 2 Santa Fe Pellet Insert and Welcome to the Quadra-Fire Family Hearth & Home Technologies welcomes you to our tradi- tion of excellence! In choosing a Quadra-Fire appliance, you have our assurance of commitment to quality, durabil- ity, and performance. This commitment begins with our research of the market, including ‘Voice of the Customer’...
  • Page 3: Table Of Contents

    Section 1: Listing and Code Approvals A. Appliance Certifications ...4 B. Mobile Home Approved ...4 C. Glass Specifications ...4 D. Electrical Rating ...4 E. BTU & Efficiency Specifications ...4 Section 2: Getting Started A. Design, Installation & Location Considerations ...5 B.
  • Page 4: Section 1: Listing And Code Approvals

    Santa Fe Pellet Insert Listing and Code Approvals A. Appliance Certification MODEL: Santa Fe Pellet Insert LABORATORY: OMNI Test Laboratories, Inc REPORT NO. 061-S-62-6 TYPE: Solid Fuel Room Heater/Pellet Fuel Burning Type Insert STANDARD: ASTM E1509-2004, ULC S628-93 and ULC/ORD-C1482-M1990 Room Heater Pellet Fuel Burning Type and (UM) 84- HUD, Mobile Home Approved B.
  • Page 5: Section 2: Getting Started

    Getting Started A. Design, Installation & Location Considerations 1. Appliance Location Check building codes prior to installation. • Installation MUST comply with local, regional, state and national codes and regulations. • Consult insurance carrier, local building inspector, fire officials or authorities having jurisdiction over restrictions, installation inspection and permits.
  • Page 6: Locating Your Appliance & Chimney

    Santa Fe Pellet Insert B. Locating Your Appliance & Chimney Location of the appliance and chimney will affect performance. • Install through the warm airspace enclosed by the building envelope. This helps to produce more draft, especially during lighting and die-down of the fire. •...
  • Page 7: Fire Safety

    E. Fire Safety To provide reasonable fire safety, the following should be given serious consideration: • Install at least one smoke detector on each floor of your home. • Locate smoke detector away from the heating appliance and close to the sleeping areas. •...
  • Page 8: Appliance Dimensions

    Santa Fe Pellet Insert Dimensions and Clearances A. Appliance Dimensions 28-7/8” (733mm) 23-5/8” (600mm) 8” (203mm) 21-1/2” (546mm) Figure 8.1 - Top View Figure 8.3- Front View Page 8 23” 584mm) Figure 8.2 -Side View Panel Standard 30 inches (762mm) Large 33 inches (838mm) 7019-205C...
  • Page 9: Clearances To Combustibles As A Built-In, Ul And Ulc

    B. Clearance To Combustibles, UL and ULC 0 in. Clearance To Exposed Section And Face Figure 9.1 Top of Hopper Side of Hopper Back of Hopper Vent Pipe to Combustible INSTALLED AS A BUILT-IN UNIT Shown with Rear Vent and Optional Outside Air Combustible Mantel 12 in...
  • Page 10: Clearances To Combustibles, Masonry & Zero Clearance

    Santa Fe Pellet Insert C. Masonry and Zero Clearance Fireplaces Ma i Mantel De t Mantel Figure10.1 D. Floor Protection Floor protection hearth extension from door opening Floor protection to the side of door opening E. Minimum Opening for Masonry and Zero Clearance Fireplaces Location Inches...
  • Page 11: Removing Floor Of Factory Built Fireplace

    F. Removing Metal Floor of Factory-Built Firebox • The firebrick (refractory), glass doors, screen rails, screen mesh and log grates can be removed from a factory-built firebox in order to gain minimum insert opening require- ments. • Any smoke shelves, shields and baffles may be removed from a factory-built firebox if attached with mechanical fas- teners.
  • Page 12: Section 4: Vent Information

    Santa Fe Pellet Insert Vent Information A. Chimney and Exhaust Connection Chimney & Connector: Use 3 or 4 inch (76-102mm) diameter type "L" or "PL" venting system. It can be vented vertically or horizontally. 2. Mobile Home: Approved for all Listed pellet vent. Use Listed double wall flue connector.
  • Page 13: Equivalent Feet Of Pipe

    C. Equivalent Feet of Pipe The table below can help you calculate the equivalent feet of pipe which is a method used to determine pellet vent size. Figure 13.1. Example of 3 Elbow-Rear Vent Termination Calculation 2 ft. 3 ft. 2 ft.
  • Page 14: Section 5: Venting Systems

    Santa Fe Pellet Insert Venting Systems A. Direct Connect With Outside Air Outside Air through Rear Wall Figure 14.1 NOTE: • Illustrations reflect typical installations and are FOR DESIGN PURPOSES ONLY. • Illustrations/diagrams are not drawn to scale. • Actual installation may vary due to individual design preference.
  • Page 15: Full Reline With Outside Air

    C. Full Reline With Outside Air NOTE: Check clearances carefully for this type of installation to ensure adequate room for outside air venting. CAUTION Check building codes prior to installation. • Installation MUST comply with local, regional, state and national codes and regulations. •...
  • Page 16: Section 6: Mobile Home

    Santa Fe Pellet Insert Mobile Home A. Mobile Home Installation You must use a Quadra-Fire Outside Air Kit for instal- lation in a mobile home. An outside air inlet must be provided for the combustion air and must remain clear of leaves, debris, ice and/or snow.
  • Page 17: Section 7: Appliance Set-Up

    Appliance Set-Up A. Leveling System The leveling bolts are located at the rear of the appliance. To access the bolts, remove the front access panels. Reach in and turn the bolt to the desired height to level the appli- ance. Leveling Bolt on Each Side Figure 17.1 Figure 17.2...
  • Page 18: Grille Installation

    Santa Fe Pellet Insert C. Optional Grille Removal and Installation Grille Bracket Cover (shipped flat from factory) Finger bend into position after grilles are installed on appliance Insert heat exchanger rods through holes on second grille. Install in flat position Bend after grilles installed Figure 18.1 Included in Kit: (4) lower grilles;...
  • Page 19: Door Handle Installation

    D. Door Handle Removal Tools Requied: 5/32 Allen wrench NOTE: The door handle must be removed before the trim ring can be installed. 1. Open the door. Using a 5/32 Allen wrench, loosen set screw by a couple of turns, but do not remove. Figure 19.1.
  • Page 20: Adjustable Hearth Support

    Santa Fe Pellet Insert G. Adjustable Hearth Support Size: 9”d x 45”w, 2” to 10” Height Adjustment Included in Kit: (1) trim top, (1) trim front, (2) trim sides, double-sided tape (already installed) Tools Needed: Phillips head screwdriver, sheet metal shears, measuring tape, gloves 1.
  • Page 21: Panel & Trim

    H. Panel and Trim Set 1. Lay panel top and legs face down on protective cov- ering to prevent scratching. 1. Attach the panel legs to the top panel using a Phillips head screwdriver. There are 2 screws for each leg. Figure 21.2.
  • Page 22: Log Set Placement

    Santa Fe Pellet Insert I. Optional Log Set Placement Instructions CAUTION Logs are FRAGILE. Use extreme care when handling or cleaning logs. Four Piece Log Set Installation Open door to expose the firebox. Positioning the logs. Place the right rear log as shown. There is a notch in the bottom of the log for clearance for the thermocou- ple and thermocouple cover (ceramic protection tube).
  • Page 23: Thermostat Installation

    J. Thermostat Installation A 12 volt AC thermostat is required to operate this pellet appliance. You may use the included wall mount thermo- stat or purchase an optional programmable thermostat or remote control. The included thermostat is equipped with an adjustable heat anticipator.
  • Page 24: Section 8: Operating Instructions

    Santa Fe Pellet Insert Operating Instructions A. Fuel Size And Material 1. Wood Pellets Fuel pellets are made from sawdust or wood by-products. If the source material is hardwood, they can have a higher mineral content, creating more ash. Fuels containing bark will also have higher ash content.
  • Page 25: Before Your First Fire

    C. Before Your First Fire 1. First, make sure your appliance has been properly installed and that all safety requirements have been met. Pay particular attention to the fire protection, venting and thermostat installation instructions. 2. Double check that the ash drawer and firebox are empty! 3.
  • Page 26: Ignition Cycles

    Santa Fe Pellet Insert G. Ignition Cycles 1. During each ignition cycle, it is normal to see some smoke in the firebox. The smoke will stop once the fire starts. 2. The convection blower will automatically turn on after your appliance has reached the set temperature.
  • Page 27: Section 9: Troubleshooting

    Troubleshooting Symptom Plug in appliance - No No current to outlet. response. 7 amp fuse defective. #3 snap disc tripped or defective. Control box defective. Call light on. No fire. Out of fuel. No fuel in firepot. #2 snap disc may be defective. Vacuum switch not closing, no vacuum.
  • Page 28: Snap Disc #3

    Santa Fe Pellet Insert Symptom Slow or smoky start-up Dirty exhaust and/or venting system. (Cont’d) Feed system fails to Out of fuel. start. #2 snap disc may be defective. Vacuum switch not closing. No vacuum. Feed system jammed or blocked. Feed spring not turning with feed motor.
  • Page 29: Snap Disc #1

    Symptom Convection blower fails to No call light. start. #1 snap disc defective. Blower not plugged in. Blower is defective. Control box is defective. Exhaust blower fails to Blower not plugged in. start or does not shut off. Blower is clogged with ash. Blower is defective.
  • Page 30: Maintaining & Servicing Appliance A. Proper Shutdown Procedures

    Santa Fe Pellet Insert Maintaining & Servicing Your Appliance A. Proper Shutdown Procedure CAUTION Shock and Smoke Hazard • Turn down thermostat, let appliance completely cool and exhaust blower must be off. Now you can unplug appliance before servicing. • Smoke spillage into room can occur if appliance is not cool before unplugging.
  • Page 31 2. Cleaning Firepot with Cleaning Rod & Firepot Clean-Out Tool • Frequency: Daily or more often as needed • By: Homeowner a. The appliance must be in complete shutdown and cool and the exhaust blower off. NOTE: If you are just cleaning the firepot, there is no need to unplug the insert.
  • Page 32 Santa Fe Pellet Insert 6. Cleaning Heat Exchanger Chambers • Frequency: Weekly or every 1 ton of fuel • By: Homeowner The amount of ash buildup in the firebox will be a good guide to determine how often you should clean the heat exchangers.
  • Page 33 10. Cleaning the Hopper • Frequency: Monthly or every 1 ton of fuel • By: Homeowner After burning approximately 1 ton of fuel you will need to clean the hopper to prevent sawdust build-up. A combi- nation of sawdust and pellets on the auger reduces the amount of fuel supply to the firepot.
  • Page 34: High Ash Content Maintenance

    Santa Fe Pellet Insert D. High Ash Fuel Content Maintenance • Frequency: When the ash build-up exceeds more than half way up the firepot. • By: Homeowner Poor quality pellet fuel, or lack of maintenance, can create conditions that make the firepot fill quickly with ashes and clinkers.
  • Page 35: Blower Replacement

    E. Blower Replacement 1. Combustion (Exhaust) Blower Replacement a. Remove panel set and disconnect flue. b. Pull appliance out onto the hearth. c. Remove right access panel and then slide out right side panel of appliance, held in place with 2 screws, to expose the exhaust blower.
  • Page 36: Igniter Replacement

    Santa Fe Pellet Insert F. Igniter Replacement Igniter Bracket Thumb Screw Figure 36.1 a. Shut down the appliance by turning down the thermostat and let the appliance completely cool down. After the appliance has cooled down, unplug it and remove the ash drawer.
  • Page 37: Baffle & Brick Removal

    H. Baffle & Brick Set Removal 1. Follow proper shutdown procedures in Section 10. 2. The top baffle has a hook on the bottom left side that rests on the top lip of the cast brick. There is a tab on the bottom right side that hooks into the side bracket.
  • Page 38 Santa Fe Pellet Insert Re-installing Baffle & Brick Set (Cont’d) Lift brick, pull forward at an angle and drop down into notches Figure 38.1 Figure 38.2 Figure 38.3 Page 38 Hook on left side Figure 38.4 Figure 38.5 7019-205C Tab on right side September 1, 2008...
  • Page 39: Section 12: Reference Material

    Reference Materials A. Component Function 1. Control Box a. The control box is located on lower left side of appliance, on top of the junction box. b. There is a light located inside of the control box. The internal light will turn green when the appliance has reached a temperature of 200 and will turn red when it reaches 600 c.
  • Page 40 Santa Fe Pellet Insert 16. Snap Disc #1 (Convection Blower) 110°F Snap disc #1 is located on the right side of the firebox. There are 2 purple wires connected to it. This snap disc turns the convection blower on and off as needed. Power is always present at snap disc #1.
  • Page 41: Component Locations

    B. Component Locations Cleaning Rods 10 Heat Exchanger Tubes Cleaning Rods Figure 41.1 - Cleaning Rods & Heat Exchanger Tubes Figure 41.2 - Snap Disc #2 located on back of Feed Tube. September 1, 2008 Feed Motor Snap Disc Outside Air Intake Reset Button...
  • Page 42: Exploded Drawings

    Santa Fe Pellet Insert C. Exploded Views Figure 42.1 - Door, Face, Glass, Trim & Handle Assembly Figure 42.2 - Firepot Assembly Figure 42.3 - Grille Assembly Page 42 Item Set Screw Door Handle, Black Nickel Door Latch Assembly Face Assembly Door Assembly Glass Screws, SMS, #8 x 1/2 S-Grip (4) 12460...
  • Page 43 Figure 43.1 Description Set Screw, Door Handle Door Handle, Blk NL Pin 3/16 x 1/2 Door Latch Assembly Firepot Pull Clning Rod Thermocouple Cover Igniter Thermocouple Thermocouple Clamp Brick, Left & Right Baffle September 1, 2008 Description Face, Right Feed Spring Assy Access Panel Junction Box &...
  • Page 44: Service Parts & Accessories

    Santa Fe Pellet Insert D. Service Parts and Accessories IMPORTANT: THIS IS DATED INFORMATION. T he most current information is located on the Quadra-Fire web site at www.quadrafire.com. When ordering, supply serial and model numbers to ensure correct service parts. Item No.
  • Page 45 Item No. Hooper Lid Hinge Assembly Igniter, Loop (Heating Element) Junction Box & Wire Harness Log, Front, Right Log, Front, Left Log, Rear, Right Log Rear, Left Log, Top Outer Skin, Left & Right (interchangeable) Power Cord Scraper Repair Kit Screw 5/16-18 x 1-1/2 SH, Door Handle Set Screw, Pkg of 24 Snap Disc, #1, 110 Snap Disc, #2, 250...
  • Page 46 Santa Fe Pellet Insert Item No. Log Set, 4 piece Log, Top, 1 piece Outside Air Kit Thermostat, Mechanical Thermostat, Programmable Panel & Trim, Small, 30 h x 40 w, Black Nickel Panel & Trim, Small, 30 h x 40 w, Gold Panel &...
  • Page 47: Service & Maintenance Log

    Santa Fe Pellet Insert E. Service And Maintenance Log Date of Service Performed By Description of Service Page 47 September 1, 2008 7019-205C...
  • Page 48: E. Service & Maintenance Log

    Santa Fe Pellet Insert E. Service And Maintenance Log (Cont’d) Date of Service Performed By Description of Service Page 48 7019-205C September 1, 2008...
  • Page 49: Homeowner's Notes

    Santa Fe Pellet Insert F. Homeowner’s Notes Page 49 September 1, 2008 7019-205C...
  • Page 50: Warranty Policy

    Santa Fe Pellet Insert G. Warranty Policy Hearth & Home Technologies LIMITED WARRANTY Hearth & Home Technologies (“HHT”) and its respective brands extends the following warranty for HHT gas, wood, pellet and electric appliances purchased from an authorized HHT dealer and installed in the United States of America or Canada.
  • Page 51 Hearth & Home Technologies LIMITED WARRANTY (Cont’d) HHT’s obligation under this warranty does not extend to damages resulting from: (1) installation, operation or main- tenance of the appliance not in accordance with the installation instructions; operating instructions and the listing agent identification label furnished with the appliance;...
  • Page 52: Contact Information

    Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer • Important operating and maintenance instruc- tions included. We recommend that you record the following pertinent information for your SANTA FE PELLET INSERT Date purchased/installed: Serial Number: Dealership purchased from:...

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