Xerox PHASER 7100 User Manual
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Xerox PHASER 7100 User Manual

Color printer
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See also: Service Manual , System Administrator Manual
Xerox Phaser 7100
Color Printer
Imprimante couleur
Xerox
Phaser
®

User Guide

Guide d'utilisation
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  • Page 1: User Guide

    Xerox Phaser 7100 Color Printer Imprimante couleur Xerox Phaser 7100 ® ® User Guide Guide d'utilisation Italiano Svenska Användarhandbok Čeština Uživatelská příručka Guida per l’utente Deutsch Dansk Betjeningsvejledning Polski Przewodnik użytkownika Benutzerhandbuch Suomi Español Guía del usuario Käyttöopas Magyar Felhasználói útmutató...
  • Page 2 © 2012 Xerox Corporation. All rights reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, and so on.

  • Page 3: Table Of Contents

    Physically Connecting the Printer to the Network ..................29 Turning the Printer On and Off ........................30 Connecting to a Computer Using USB......................31 Initial Printer Setup .............................. 31 Modifying General Settings ............................32 Phaser 7100 Color Printer User Guide...
  • Page 4 Printing Multiple Pages to a Single Sheet ....................62 Printing Booklets ..............................62 Print Quality ................................63 Image Options ............................... 63 Printing Covers ............................... 64 Printing Inserts ............................... 64 Printing Exception Pages ............................ 64 Phaser 7100 Color Printer User Guide...
  • Page 5 Paper Tray Will Not Close ..........................95 Date and Time are Incorrect ..........................95 Condensation has Formed Inside the Printer ..................... 95 Paper Jams ..................................96 Clearing Paper Jams ............................97 Minimizing Paper Jams ............................. 105 Phaser 7100 Color Printer User Guide...
  • Page 6 European Union Lot 4 Imaging Equipment Agreement Environmental Information ....131 Germany ................................. 132 Turkey RoHS Regulation ........................... 132 Material Safety Data Sheets ..........................133 Recycling and Disposal All Countries .................................. 136 North America ................................137 European Union ................................138 Phaser 7100 Color Printer User Guide...
  • Page 7 Contents Domestic/Household Environment ......................138 Professional/Business Environment ......................138 Collection and Disposal of Equipment and Batteries ................139 Battery Symbol Note ............................139 Battery Removal ..............................139 Other Countries................................140 Phaser 7100 Color Printer User Guide...

  • Page 9: Safety

    Printer Symbols ................................. 14 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your ® Xerox printer. Phaser 7100 Color Printer User Guide...

  • Page 10: Electrical Safety

    WARNING: Use of controls, adjustments, or performance of procedures other than those specified in this manual can result in hazardous radiation exposure. Phaser 7100 Color Printer User Guide...

  • Page 11: Operational Safety

    Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room. For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.

  • Page 12: Power Cord

    Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your Xerox representative for details. Phaser 7100 Color Printer User Guide...

  • Page 13: Maintenance Safety

    • Do not use aerosol cleaners. Clean with a dry lint-free cloth only. ® supplies • Do not burn any consumables or routine maintenance items. For information on Xerox recycling programs, go to www.xerox.com/gwa. Phaser 7100 Color Printer User Guide...

  • Page 14: Printer Symbols

    Wait for the printer to cool for the specified time before touching that specific area of the printer. Warning: Cover is not self-supporting. Use care to support with your hand or the built-in support. Phaser 7100 Color Printer User Guide...
  • Page 15 Do not try to close the Toner Cover while Cover C is open. Caution: To prevent a printer malfunction or internal hard drive damage, ensure that the HDD control panel indicator is off before turning off the power switch. Phaser 7100 Color Printer User Guide...

  • Page 17: Features

    Features This chapter includes: • Parts of the Printer ................................18 • Printer Reports ................................... 22 • Energy Saver Mode ................................. 23 • Administration Features ..............................24 • More Information ................................26 Phaser 7100 Color Printer User Guide...

  • Page 18: Parts Of The Printer

    10. Optional 550-Sheet Feeders (Trays 2–4) Note: A 250-sheet adjustable Tray 1 and a 150-sheet Bypass Tray are standard. Up to three optional 550-Sheet Feeders provides a maximum of five trays, for a maximum 2050-sheet input capacity. Phaser 7100 Color Printer User Guide...

  • Page 19: Rear View

    6. Cover C Release Lever 2. Cover A 7. Toner Cartridges 3. Transfer Roller 8. Transfer Belt 4. Toner Cover Handle 9. Cleaning Tool 5. Cover C 10. Imaging Units Note: The Transfer Belt is not customer replaceable. Phaser 7100 Color Printer User Guide...

  • Page 20: Internal Components Under Cover B And Waste Toner Container Cover

    Features Internal Components Under Cover B and Waste Toner Container Cover 1. Cover B Release Button 4. Fuser 2. Cover B 5. Waste Toner Container Cover 3. Duplex Unit 6. Waste Cartridge/Waste Toner Container Phaser 7100 Color Printer User Guide...

  • Page 21: Control Panel

    12. Ready indicator is on when the printer is online and off when the printer is offline or has an error condition. It blinks while the printer is receiving data. 13. Online changes between the online and offline state. Phaser 7100 Color Printer User Guide...

  • Page 22: Printer Reports

    At the control panel, press Menu. Navigate to Print Reports, then press OK. Navigate to Menu Map, then press OK. To print the report, at the prompt, press OK. To return the printer to Ready, press Menu. Phaser 7100 Color Printer User Guide...

  • Page 23: Energy Saver Mode

    OK. The range is 1–240 minutes. Note: The Low Power Timer and Sleep Mode Timer are independent, in that both start at the same time. 10. To return the printer to Ready, press Menu. Phaser 7100 Color Printer User Guide...

  • Page 24: Administration Features

    Finding the IP Address on the Configuration Report ..................25 • Billing and Usage Information ........................... 25 For details, see the System Administrator Guide at www.xerox.com/office/7100docs. CentreWare Internet Services CentreWare Internet Services is the administration and configuration software installed on the embedded Web server in the printer.

  • Page 25: Finding The Ip Address On The Configuration Report

    Billing and printer usage information appears on the Meter Report, Job Counter Report, Current Meter information screen, and Billing and Counters Status page in CentreWare Internet Services. The impression counts shown are used for billing. For details, see Billing and Usage Information on page 86. Phaser 7100 Color Printer User Guide...

  • Page 26: More Information

    A resource for tools and information, such as interactive www.xerox.com/office/businessresourcecenter tutorials, printing templates, helpful tips, and customized features to meet your individual needs. Local sales and support center www.xerox.com/office/worldcontacts Printer registration www.xerox.com/office/register Xerox Direct online store www.direct.xerox.com/ Phaser 7100 Color Printer User Guide...

  • Page 27: Installation And Setup

    This chapter includes: • Installation and Setup Overview ..........................28 • Modifying General Settings ............................32 • Installing the Software ..............................33 See also: Installation Guide packaged with your printer. System Administrator Guide at www.xerox.com/office/7100docs. Phaser 7100 Color Printer User Guide...

  • Page 28: Installation And Setup Overview

    After positioning the printer, you are ready to connect it to the power source and computer or network. Selecting a Connection Method ® The printer can be connected using a USB cable, an Ethernet cable, or an optional Xerox Wireless Network Adapter. The method you select depends on how your computer is connected to the network.

  • Page 29: Physically Connecting The Printer To The Network

    Connect the other end of the Ethernet cable to a correctly configured network port on a hub or router. Turn on the printer. Note: For details on configuring wireless network settings, see the System Administrator Guide at www.xerox.com/office/7100docs. Phaser 7100 Color Printer User Guide...

  • Page 30: Turning The Printer On And Off

    Wait 10 seconds after the control panel goes dark before turning the power switch back on. • Do not plug or unplug the power cord while the power switch is in the On position. Phaser 7100 Color Printer User Guide...

  • Page 31: Connecting To A Computer Using Usb

    Make sure that the printer is set up before installing the printer software. Setup includes enabling the optional features and assigning an IP address for the Ethernet network connection. If the printer has not been previously turned on and configured, see the System Administrator Guide at www.xerox.com/office/7100docs. Phaser 7100 Color Printer User Guide...

  • Page 32: Modifying General Settings

    To select the System Settings menu, press the arrow buttons, then press OK. To select the Startup Page menu, press the arrow buttons, then press OK. To select Do not print, press the arrow buttons, then press OK. To return the printer to Ready, press Menu. Phaser 7100 Color Printer User Guide...

  • Page 33: Installing The Software

    Server 2008, and Windows Server 2008 R2. • Macintosh OS X version 10.5 and later • UNIX and Linux: Your printer supports connection to various UNIX platforms through the network interface. For details, see www.xerox.com/office/7100drivers. Phaser 7100 Color Printer User Guide...

  • Page 34: Installing Drivers And Utilities For Windows

    10. When the installation completes, click Finish. Installing Drivers and Utilities for Macintosh OS X Version 10.5 and Later ® Install the Xerox print driver to access all features of your printer. To install the print driver software: Phaser 7100 Color Printer User Guide...

  • Page 35: Installing Drivers And Utilities For Unix And Linux

    Services for UNIX Systems is a two part installation process. It requires the installation of a ® ® Xerox Services for UNIX Systems code package and a printer support package. The Xerox Services for UNIX Systems code package must be installed before installing the printer support package. Note: You must have root or superuser privileges to perform the UNIX print driver installation on your computer.

  • Page 36: Other Drivers

    To begin downloading, click the Start button. ® Repeat steps a and b, then click the printer package for use with the Xerox Services for UNIX Systems package that you selected earlier. The second part of the driver package is ready for download.

  • Page 37: Paper And Media

    Paper and Media This chapter includes: • Supported Paper ................................38 • Loading Paper ................................... 42 • Printing on Special Paper .............................. 49 Phaser 7100 Color Printer User Guide...

  • Page 38: Supported Paper

    Your printer is designed to use various paper and other media types. Follow the guidelines in this section to ensure the best print quality and to avoid jams. ® For best results, use Xerox paper and media recommended for your printer. Recommended Media A list of paper and media recommended for your printer is available at: •...

  • Page 39: Paper That Can Damage Your Printer

    Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does ® not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your local representative for details.

  • Page 40: Supported Paper Types And Weights

    C5 envelope (162 x 229 mm, 6.4 x 9 in.) 127 x 178 mm, 5 x 7 in. C6 envelope (114 x 162 mm, Executive (184 x 267 mm, 7.25 x 10.5 in.) 4.5 x 6.38 in.) Phaser 7100 Color Printer User Guide...

  • Page 41: Supported Paper Sizes And Weights For Automatic 2-Sided Printing

    Bypass Tray Width: 75–297 mm (3–11.7 in.) Length: 98–432 mm (3.9–17 in.) Two banner page sizes are supported: 297 x 1200 mm (11.7 x 47.3 in.) 210 x 900 mm (8.3 x 35.5 in.) Phaser 7100 Color Printer User Guide...

  • Page 42: Loading Paper

    Loading Paper in Trays 1–4 Pull out the tray until it stops. Remove any paper that is a different size. Extend the length of the paper tray as needed. Tilt the tray upward, and pull to remove it. Phaser 7100 Color Printer User Guide...
  • Page 43 To reduce Tray 1, pinch the release tab and slide the rear of the tray back into the tray body. To extend Trays 2–4 for large format paper, slide both locking tabs out, to their unlocked position and fully extend the rear of the tray. Phaser 7100 Color Printer User Guide...
  • Page 44 Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams. Phaser 7100 Color Printer User Guide...
  • Page 45 Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. • For faster print speeds, load paper long-edge feed. If previously removed, reinsert the tray into the printer. Phaser 7100 Color Printer User Guide...

  • Page 46: Loading Paper In The Bypass Tray

    Load paper longer than 320 mm (12.6 in.) short-edge feed. • Do not load paper above the maximum fill line. Overfilling can cause paper jams. Open the Bypass Tray and pull out the tray extensions for larger sizes. Phaser 7100 Color Printer User Guide...
  • Page 47 Adjust the width guides until they touch the edges of the paper. If no paper change settings are necessary at the control panel prompt, press Back. To change the size, type, and color, press OK and follow the prompts. Phaser 7100 Color Printer User Guide...

  • Page 48: Changing Paper Size, Type, And Color

    To return the printer to Ready, press Menu. Note: When Panel Lock is On, you can be required to enter a passcode to access the control panel menus. For details, see the System Administrator Guide at www.xerox.com/office/7100docs. Phaser 7100 Color Printer User Guide...

  • Page 49: Printing On Special Paper

    Envelopes .................................... 49 • Labels ....................................51 • Glossy Paper and Glossy Cardstock ........................... 54 To order paper or other media, contact your local reseller or visit www.xerox.com/office/7100supplies. See also: www.xerox.com/paper Recommended Media List (United States) www.xerox.com/europaper Recommended Media List (Europe) Envelopes Print envelopes only from the Bypass Tray.
  • Page 50 Load No.10, Monarch, or DL envelopes with the long edge facing into the printer. Note: If you do not load envelopes immediately after they have been removed from the packaging, they can bulge. Flatten them to avoid jams. Phaser 7100 Color Printer User Guide...

  • Page 51: Labels

    • Rotate stock frequently. Long periods of storage in extreme conditions can cause labels to curl and jam in the printer. Phaser 7100 Color Printer User Guide...
  • Page 52 For short-edge feed, load labels face up with the top edge facing away from the printer. Close the tray. Set the paper size, type, and color on the control panel. For details, see Changing Paper Size, Type, and Color on page 48. Phaser 7100 Color Printer User Guide...
  • Page 53 For labels longer than 320 mm (12.6 in.), insert the labels face down, short-edge feed, with the top edge leading into the printer. Adjust the width guides until they touch the edges of the labels. Phaser 7100 Color Printer User Guide...

  • Page 54: Glossy Paper And Glossy Cardstock

    Rotate stock frequently. Long periods of storage in extreme conditions can cause glossy cardstock to curl and jam in the printer. • In the print driver software, select the desired glossy cardstock type or select the tray loaded with the desired paper. Phaser 7100 Color Printer User Guide...

  • Page 55: Printing

    Printing This chapter includes: • Printing Overview ................................56 • Selecting Printing Options ............................57 • Printing Features ................................60 Phaser 7100 Color Printer User Guide...

  • Page 56: Printing Overview

    Select your printer from the list. ® Access the print driver settings by selecting Properties or Preferences for Windows, or Xerox Features for Macintosh. The title of the button can vary depending on your application. Modify the print driver settings as necessary, then click OK.

  • Page 57: Selecting Printing Options

    When you print from any software application, the printer uses the print job settings specified in the Printing Preferences window. You can specify your most common printing options and save them so that you do not have to change them every time you print. Phaser 7100 Color Printer User Guide...
  • Page 58 Type a name for the set of printing options, then click OK to save the set of options in the Saved Settings list. Select the name from the list to print using these options. Phaser 7100 Color Printer User Guide...

  • Page 59: Macintosh Printing Options

    Click Presets > Save As. Type a name for the printing options, then click OK to save the set of options in the Presets list. To print using these options, select the name from the Presets list. Phaser 7100 Color Printer User Guide...

  • Page 60: Printing Features

    Weights for Automatic 2-Sided Printing on page 40. 2-Sided Page Layout Options You can specify the page layout for 2-sided printing, which determines how the printed pages turn. These settings override the application page orientation settings. Phaser 7100 Color Printer User Guide...

  • Page 61: Orientation

    To select the default orientation: On the Advanced tab, click Driver. Click Orientation. Select an option: Portrait orients the paper so that the text and images print across the short dimension of the • paper. Phaser 7100 Color Printer User Guide...

  • Page 62: Selecting Paper Options For Printing

    When you print booklets using the Windows PostScript or Macintosh driver, you can specify the gutter and creep. • Gutter specifies the horizontal distance in points between the page images. A point is 0.35 mm (1/72 in.). Phaser 7100 Color Printer User Guide...

  • Page 63: Print Quality

    PostScript and the Macintosh drivers provide the widest range of color controls and corrections on the Image Options tab. To convert all color in the document to black and white or shades of gray, select Xerox Black and White Conversion.

  • Page 64: Printing Covers

    2-sided on regular paper. You can use exception pages to print the job. In the Add Exceptions window, you can set the characteristics of the exception pages and select the alternate paper source: Phaser 7100 Color Printer User Guide...

  • Page 65: Scaling

    Automatically Scale scales the document to fit the selected Output Paper Size. The scaling amount appears in the percentage box below the sample image. • Manually Scale scales the document by the amount entered in the percentage box below the preview image. Phaser 7100 Color Printer User Guide...

  • Page 66: Printing Watermarks

    For detail on supported paper sizes for each tray, see Supported Custom Paper Sizes on page 41. To create and save custom sizes for Windows: Phaser 7100 Color Printer User Guide...

  • Page 67: Selecting Job Completion Notification For Windows

    The Sample Set job type allows you to print a sample copy of a multiple-copy job and hold the remaining copies at the printer. After you review the sample copy, you can select the job name from the printer control panel to print the additional copies. Phaser 7100 Color Printer User Guide...

  • Page 68: Secure Print

    If the time you enter is earlier than the time that you submit the print job, it prints on the following day. The Delayed Print default time is midnight. Phaser 7100 Color Printer User Guide...
  • Page 69 Navigate to Delayed Print, then press OK. Navigate to the desired print job, then press the Right arrow. Navigate to Print Now, then press OK. To print the job, press OK. To return the printer to Ready, press Back. Phaser 7100 Color Printer User Guide...

  • Page 71: Maintenance

    This chapter includes: • Maintenance and Cleaning ............................72 • Adjustments and Maintenance Procedures ......................82 • Billing and Usage Information ........................... 86 • Ordering Supplies ................................87 • Moving the Printer ................................90 Phaser 7100 Color Printer User Guide...

  • Page 72: Maintenance And Cleaning

    Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print quality to deteriorate. • Ensure any parts removed during cleaning are replaced before you plug in the printer. Phaser 7100 Color Printer User Guide...

  • Page 73: Cleaning The Printer

    To avoid activating buttons and menus, ensure that the printer is in Sleep mode. If the Power Saver button is not illuminated, press the Power Saver button. To remove finger prints and smudges, clean the control panel and its display with a soft, lint-free cloth. Phaser 7100 Color Printer User Guide...

  • Page 74: Cleaning Laser Lenses

    If toner gets on your skin, wash it off with cool water and a mild soap. If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Open Cover A. Phaser 7100 Color Printer User Guide...
  • Page 75 Support Cover C by lowering its support (1) and inserting it into its associated slot (2). WARNING: Cover is not self-supporting. Use care to support with your hand or the built-in support. To remove the cleaning tool, lift it out of the printer. Remove the yellow imaging unit. Phaser 7100 Color Printer User Guide...
  • Page 76 Clean the laser lens by wiping the length of its surface three times using the soft end of the cleaning tool. Replace the imaging unit. Repeat steps 5 through 7 for each color. Replace the cleaning tool. Phaser 7100 Color Printer User Guide...
  • Page 77 • To protect the imaging units against bright light, close Cover C within 10 minutes. Longer exposure can deteriorate print quality. Open Cover A. Phaser 7100 Color Printer User Guide...
  • Page 78 Cover is not self-supporting. Use care to support with your hand or the built-in support. Use a dry cotton swab to clean the color toner density sensors. To close Cover C, raise it slightly, then raise the support rod (1) and snap it into its holder (2). Phaser 7100 Color Printer User Guide...
  • Page 79 Maintenance Close Cover C (1), the Toner Cover (2), and Cover A (3). Phaser 7100 Color Printer User Guide...

  • Page 80: Routine Maintenance

    Maintenance Routine Maintenance For information on ordering supplies, see Ordering Supplies on page 87. Phaser 7100 Color Printer User Guide...

  • Page 81: Periodic Maintenance

    Maintenance Periodic Maintenance For information on ordering supplies, see Ordering Supplies on page 87. Phaser 7100 Color Printer User Guide...

  • Page 82: Adjustments And Maintenance Procedures

    To begin the calibration, at the prompt, press OK. Performing a Manual Color Registration Adjustment Color Registration adjusts the printer to make corrections to blurry or hazy prints, or prints with color halos. To perform a manual color registration adjustment: Phaser 7100 Color Printer User Guide...

  • Page 83: Adjusting Paper Type

    Navigate to Printer Settings, then press OK. Navigate to Paper Type, then press OK. Navigate to the desired paper tray, then press OK. To adjust the paper type, navigate to the next heavier or thinner paper type, then press OK. Phaser 7100 Color Printer User Guide...

  • Page 84: Adjusting The Voltage Offset

    Navigate to Admin Menu, then press OK. Navigate to Image Quality, then press OK. Navigate to Adjust Altitude, then press OK. To select the altitude of the location of the printer, press the Up or Down arrow buttons, then press Phaser 7100 Color Printer User Guide...

  • Page 85: Enabling Dew Prevention

    At the printer control panel, press the Menu button. Navigate to Admin Menu, then press OK. Navigate to System Settings, then press OK. Navigate to Dew Prevention, then press OK. Select Enabled, then press OK. Phaser 7100 Color Printer User Guide...

  • Page 86: Billing And Usage Information

    A page is one side of a sheet of paper that can be printed on one or two sides. A sheet printed on two sides counts as two impressions. To return the printer to Ready, press Menu. Phaser 7100 Color Printer User Guide...

  • Page 87: Ordering Supplies

    Locating the Serial Number To contact Xerox for assistance, you need the printer serial number. The serial number is on the front of the printer chassis under Tray 1. To view the serial number, remove Tray 1. You can also view the serial number on the Configuration Report.

  • Page 88: Routine Maintenance Items

    Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your Xerox representative for details. Phaser 7100 Color Printer User Guide...

  • Page 89: Viewing Printer Supply Status

    In the top-left corner of the Status page, under Status, click Consumables. Recycling Supplies ® For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Supplies include a prepaid return label. Please use it to return used components in their original boxes for recycling. Phaser 7100 Color Printer...

  • Page 90: Moving The Printer

    Service Agreement, or Total Satisfaction Guarantee do not cover damage to the printer caused by improper moving. ® CAUTION: The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your Xerox representative for details. Phaser 7100 Color Printer User Guide...

  • Page 91: Troubleshooting

    Troubleshooting This chapter includes: • General Troubleshooting............................... 92 • Paper Jams ..................................96 • Print-Quality Problems ..............................109 • Getting Help ..................................115 Phaser 7100 Color Printer User Guide...

  • Page 92: General Troubleshooting

    Use a power source with the specifications listed in the Electrical voltage or frequency that does not match the Specifications on page 126. printer specifications. CAUTION: Plug the three-wire cord with grounding prong directly into a grounded AC outlet. Phaser 7100 Color Printer User Guide...

  • Page 93: Printer Resets Or Turns Off Frequently

    Control panel is in use or the printer is offline. Ensure that the printer is not offline and the control panel is not in a menu. If displaying Offline, press Online. If displaying a menu, press Menu to exit. Phaser 7100 Color Printer User Guide...

  • Page 94: Document Prints From Wrong Tray

    Open and close the tray from which you are printing. There is an obstruction or debris inside the Turn off the printer and remove the obstruction or debris. If you ® printer. cannot remove it, contact your Xerox service representative. Phaser 7100 Color Printer User Guide...

  • Page 95: Paper Tray Will Not Close

    The relative humidity of the room is too high. • Reduce the humidity in the room. • Move the printer to a location where the temperature and relative humidity are within the operating specifications. Phaser 7100 Color Printer User Guide...

  • Page 96: Paper Jams

    Troubleshooting Paper Jams This section includes: • Clearing Paper Jams................................ 97 • Minimizing Paper Jams ..............................105 • Troubleshooting Paper Jams ............................. 107 Phaser 7100 Color Printer User Guide...

  • Page 97: Clearing Paper Jams

    To resolve the error displayed on the control panel you must clear all paper from the paper path. Check each tray to ensure that no paper remains in the paper path which passes through the front of each tray. Open Tray 1. Phaser 7100 Color Printer User Guide...
  • Page 98 Troubleshooting Tilt the tray upward, and pull to remove it. Remove any crumpled paper from the tray. Remove any remaining pieces of paper. Reinsert the tray into the printer. Phaser 7100 Color Printer User Guide...
  • Page 99 WARNING: Internal parts of the printer can be hot. Use caution when doors and covers are open. Remove any paper from the bypass tray. Lift the Cover A Release Latch and open the cover. Phaser 7100 Color Printer User Guide...
  • Page 100 If paper is visible, remove the jammed paper by pulling in the direction shown. Close the cover. Replace the paper in the tray. Note: Do not load paper above the maximum fill line. Overfilling can cause paper jams. Phaser 7100 Color Printer User Guide...
  • Page 101 Lower both green fuser levers and remove the paper by pulling it in the direction shown. Note: When Cover A is closed, both fuser levers automatically return to their original position. Close the cover. Phaser 7100 Color Printer User Guide...
  • Page 102 Lift both green fuser levers to their full-upright position, then remove the paper by pulling it in the direction shown. Note: When Cover B is closed, both fuser levers automatically return to their original position. Close the cover. Phaser 7100 Color Printer User Guide...
  • Page 103 Press the Cover B Release Button and open the cover. To open the fuser cover, pull its tab forward. To open the fuser rollers, lift both green fuser levers to their full-upright position. Phaser 7100 Color Printer User Guide...
  • Page 104 Troubleshooting To open Cover E, pull the tab forward and hold it open. Remove the jammed paper. Release Cover E. Lower the levers to their original position. Phaser 7100 Color Printer User Guide...

  • Page 105: Minimizing Paper Jams

    Close Cover B. Minimizing Paper Jams ® The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path.
  • Page 106 Loading more than one type, size, or weight of paper in a tray at the same time. • Overfilling the trays. • Allowing the output tray to overfill. For a detailed list of supported paper, go to www.xerox.com/paper. Phaser 7100 Color Printer User Guide...

  • Page 107: Troubleshooting Paper Jams

    Remove the moist paper and replace it with new, dry paper. ® Using paper of the wrong size, thickness, or Use only Xerox approved paper. For details, see Supported Paper type. on page 38. Phaser 7100 Color Printer User Guide...

  • Page 108: Paper Jam Message Stays On

    The paper must be loaded in the correct tray. For details, see Supported Paper on page 38. Tray is loaded with mixed paper. Load the tray with only one type and size of paper. Phaser 7100 Color Printer User Guide...

  • Page 109: Print-Quality Problems

    Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does ® not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your local representative for details.

  • Page 110: Print-Quality Troubleshooting

    You can also print a Demo Page to more precisely determine the print-quality problem. For details, see Using the Integrated Troubleshooting Tools page 116. If the print quality does not improve after carrying out the appropriate action, contact your Xerox representative. Phaser 7100 Color Printer User Guide...
  • Page 111 • Fuser 94 mm (3.7 in.), 83 mm (3.3 in.), or 44 mm (1.7 in.) • Transfer Roller 68 mm (2.7 in.) If the repeating defects match one of these distances, replace that item. For more information, and printable CMYK pages, go to www.xerox.com/office/7100support. Phaser 7100 Color Printer User Guide...
  • Page 112 Cleaning the Density Sensors on page 77. Color around the edge of printing is Adjust the color registration. For details, see Color Registration on page incorrect. Colors are blurry or there is white area around objects. Phaser 7100 Color Printer User Guide...
  • Page 113 For details, see Cleaning the Laser Lenses on page 74. 2. Check the condition of the toner cartridge and replace it if necessary. For more information, and printable CMYK pages, go to www.xerox.com/office/7100support. Phaser 7100 Color Printer User Guide...
  • Page 114 Adjusting the Voltage Offset on page 84. 3. Adjust the fuser. For details, see Adjusting the Fuser on page 84. 4. Adjust the altitude setting of the printer. For details, see Adjusting the Altitude on page 84. Phaser 7100 Color Printer User Guide...

  • Page 115: Getting Help

    CentreWare Internet Services ........................... 117 • More Information ................................117 Xerox provides several automatic diagnostic utilities to help you maintain productivity and print quality. Control Panel Messages The printer control panel provides information and troubleshooting help. When a fault or warning condition occurs, the control panel displays a message informing you of the problem.

  • Page 116: Using The Integrated Troubleshooting Tools

    If more than one fault occurs, only one is displayed on the control panel. Press the Information button to view additional information about error or status messages on the control panel. For more information, go to www.xerox.com/office/7100support. Viewing Billing and Usage Information At the control panel, press Menu.

  • Page 117: Centreware Internet Services

    24. To access CentreWare Internet Services from Job Tracker: From the Job Tracker Menu, click Help, then select CentreWare Internet Services. More Information You can obtain more information about your printer from these sources: Phaser 7100 Color Printer User Guide...
  • Page 118 A resource for tools and information, such as interactive www.xerox.com/office/businessresourcecenter tutorials, printing templates, helpful tips, and customized features to meet your individual needs. Local sales and support center www.xerox.com/office/worldcontacts Printer registration www.xerox.com/office/register ® Xerox Direct online store www.direct.xerox.com/ Phaser 7100 Color Printer User Guide...

  • Page 119: Specifications

    Specifications This appendix includes: • Printer Configurations and Options ........................120 • Physical Specifications ..............................122 • Environmental Specifications ............................ 125 • Electrical Specifications ............................... 126 • Performance Specifications ............................126 Phaser 7100 Color Printer User Guide...

  • Page 120: Printer Configurations And Options

    Specifications Printer Configurations and Options Standard Features The Phaser 7100 Color Printer provides the following features: • Maximum print resolution 1200 x 1200 dpi • Print document sizes from 75 x 98 mm (3.0 x 3.9 in.) to 297 x 432 mm (11.7 x 17 in.) •...

  • Page 121: Options And Upgrades

    • 550-Sheet Feeder with one universal adjustable tray • Stand, adjustable to 220 mm (8.7 in.) or 295 mm (11.6 in.) height • Duplex Unit enables automatic 2-sided printing • WNA-100 Wireless Network Adapter Phaser 7100 Color Printer User Guide...

  • Page 122: Physical Specifications

    Specifications Physical Specifications Standard Configuration Configuration with Duplex Unit and Three Optional 550-Sheet Feeders Phaser 7100 Color Printer User Guide...

  • Page 123: Clearance Requirements

    Specifications Clearance Requirements Standard Configuration Phaser 7100 Color Printer User Guide...
  • Page 124 Specifications Configuration with Three Optional 550-Sheet Feeders Phaser 7100 Color Printer User Guide...

  • Page 125: Environmental Specifications

    Specifications Environmental Specifications Operating Temperature • 15–32°C • 59–90°F Relative Humidity Operating: 15–80% (non-condensing) Elevation For optimum performance, use the printer at elevations below 3100 m (10,170 ft.). Phaser 7100 Color Printer User Guide...

  • Page 126: Electrical Specifications

    Less than 50 W Less than 1 W ENERGY STAR Qualified Product ® The Phaser 7100 Color Printer is ENERGY STAR qualified under the ENERGY STAR Program Requirements for Imaging Equipment. The ENERGY STAR and ENERGY STAR mark are registered United States trademarks.

  • Page 127: Performance Specifications

    Legal (216 x 356 mm, 8.5 x 14 in.) • Tabloid (279 x 432 mm, 11 x 17 in.) • B4 (250 x 353 mm, 9.9 x 13.9 in.) • A3 (297 x 420 mm, 11.7 x 16.5 in.) Phaser 7100 Color Printer User Guide...

  • Page 129: Regulatory Information

    Regulatory Information This appendix includes: • Basic Regulations ................................130 • Material Safety Data Sheets ............................. 133 Phaser 7100 Color Printer User Guide...

  • Page 130: Basic Regulations

    • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment. Note: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.

  • Page 131: European Union Lot 4 Imaging Equipment Agreement Environmental Information

    This printer, if used properly in accordance with the instructions, is not dangerous for the consumer or for the environment. To ensure compliance with European Union regulations, use shielded interface cables. A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox. European Union Lot 4 Imaging Equipment Agreement Environmental Information...

  • Page 132: Germany

    To learn more about Xerox participation in sustainability initiatives, please visit our website at: www.xerox.com/about-xerox/environment/enus.html Germany Blendschutz Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz...

  • Page 133: Material Safety Data Sheets

    Regulatory Information Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: • North America: www.xerox.com/msds • European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts. Phaser 7100 Color Printer User Guide...

  • Page 135: Recycling And Disposal

    Recycling and Disposal This appendix includes: • All Countries ..................................136 • North America ................................. 137 • European Union ................................138 • Other Countries ................................140 Phaser 7100 Color Printer User Guide...

  • Page 136: All Countries

    Recycling and Disposal All Countries ® If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.

  • Page 137: North America

    Recycling and Disposal North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative ® (1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information ® about Xerox environmental programs, visit www.xerox.com/environment , or for recycling and disposal information, contact your local authorities.

  • Page 138: European Union

    In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back information. Phaser 7100 Color Printer...

  • Page 139: Collection And Disposal Of Equipment And Batteries

    This wheeled bin symbol may be used in combination with a chemical symbol. This establishes compliance with the requirements set out by the Directive. Battery Removal Batteries should only be replaced by a MANUFACTURER-approved service facility. Phaser 7100 Color Printer User Guide...

  • Page 140: Other Countries

    Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance. Phaser 7100 Color Printer User Guide...

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