Lenovo ThinkPad User Manual page 22

1. Verify that the process is not being interrupted by a screen saver, an antivirus program, an Internet or
e-mail program, or other software. Disable the functions that might interrupt the write operation.
2. Verify that the hard disk has been defragmented.
3. Consult the hard disk drive manufacturer or vendor if an older hard disk drive is conducting a
thermal recalibration during a write operation.
4. Replace the CD if it is bad or scratched.
5. Reduce the recording speed.
6. Change media brands and retry.
7. RecordNow has a checkbox that you can select to disable it during recording.
You cannot eject a CD.
Complete these steps after ensuring that the drive is not in the process of writing to a disc:
1. Eject the CD through software.
2. Use the Eject button.
3. Turn off the computer. Wait 45 seconds; then turn on the computer and try using the Eject button
again.
4. If other methods do not work, use the manual-eject hole, using instructions provided in "Manually
ejecting a disc" on page 4.
You cannot read from the CD after successfully writing to it.
Complete these steps:
1. If you can read the CD in another CD player or you can see previous sessions, the directory
information might be damaged on the volume, making it unreadable. To get ideas for troubleshooting,
check the documentation that comes with the software.
2. You might have a damaged CD-R or CD-RW disc. Try a new CD-R disc or CD-RW disc, or another
brand of CD.
3. If you can read from a CD-RW disc in the writing drive, make sure that a UDF Reader program is
installed in the computer.
4. Avoid writing at the slower 1X speed unless required by your computer.
You cannot make a screen capture in WinDVD.
Complete these steps:
1. Open the WinDVD side panel.
2. Click the Wrench icon.
3. Go to the Video tab. Uncheck Use Hardware Decode Acceleration.
One or more of the sliders in the WinDVD Color side panel are grayed out.
Complete these steps:
1. All sliders being grayed out when the player idle is normal. If one or more of the sliders is inactive
when video is playing, try Step 2 or 3.
2. Open the WinDVD side panel, and click the Wrench icon. Go to the Video tab. Change the state of
"Use Hardware Color Acceleration."
3. Update your video driver.
A Drag-to-Disc media error occurred and you cannot eject the disc or shut down the computer.
Complete these steps:
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ThinkPad CD-RW/DVD-ROM Ultrabay Serial ATA Drive User Guide