ACN IRIS 3000 User Manual
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Also See for IRIS 3000:
- User manual (34 pages) ,
- Quick start manual (12 pages) ,
- Quick installation manual (2 pages)
Related Manuals for ACN IRIS 3000
Summary of Contents for ACN IRIS 3000
- Page 1 ® IRIS 3000™ VIDEOPHONE USER MANUAL myac n .com myac n c a na d a.c a pr. mya c n .com...
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Page 2: Table Of Contents
ACN IRIS 3000 VIDEOPHONE USER MANUAL Contents Safety Instructions ..............3 3-4-1-2. Make a Call................16 Installing Video Phone ..........3 3-4-1-3. Edit Contact................16 1-2. Connecting your Video Phone ..........4 3-4-1-4. Delete Contact ................ 17 1-3. Video Phone’s Components ..........5 3-4-2. -
Page 3: Safety Instructions
Main Body of ACN Video Phone Handset Ethernet Cable Power Adapter *Warning: Use the Power Adapter that comes with your Video Phone. Use of any other power adapter, other than one provided by ACN, may result in corruption of your Video Phone or even fire. -
Page 4: Connecting Your Video Phone
ACN IRIS 3000 VIDEOPHONE USER MANUAL 1.2 Connecting your Video Phone For the best result, please follow the installation procedures provided in the Quick Install Guide located in the box with your device. 2. Connect the power cable to 3. Connect the Ethernet Cable 4. -
Page 5: Video Phone's Components
ACN IRIS 3000 VIDEOPHONE USER MANUAL 1.3 Part Names and Functions Front Handset: Handset of Video Phone Speaker: Plays ring tones and transfers voice/sound in speakerphone mode. Camera: Captures images that are transmitted to the called party. LCD Screen: Displays your image and the image of the calling party during a call. -
Page 6: Each Part's Name And Function
ACN IRIS 3000 VIDEOPHONE USER MANUAL Keypad 1. REGISTER The green LED light is on when the Video Phone is registered to the Internet phone service 2. POWER Indicates if the Video Phone is switched on 3. MAIL Allows you to retrieve voice mail/video mail messages 4. -
Page 7: Using Basic Functions Of Your Video Phone
ACN IRIS 3000 VIDEOPHONE USER MANUAL 2. Using Basic Functions of Your Video Phone 2.1 Making a Call 2-1-1. Making a call in dial pad mode. Pick up the handset or press the Speaker button • Enter the phone number • Press the CALL button Note: Refer to Section 3-3 in this User Manual for instructions on inputting letters and characters. -
Page 8: Making A Call From The Call Log Menu
ACN IRIS 3000 VIDEOPHONE USER MANUAL 2-1-3. Making a call from the Call Log menu Press the MENU button • Use the Navigation Arrows to select “Call Log” Press the OK button • • Using the Navigation Arrows, select the menu location of the number you wish to call (Total Calls, Answered, Dialed, Missed) using the Navigation Arrows • Press the OK button • Use the Navigation Arrows to select the number • Press the OK button • Use the Navigation Arrows to select the icon “Make A Call” •... -
Page 9: Receiving A Call
ACN IRIS 3000 VIDEOPHONE USER MANUAL 2.2 Receiving a call The Video Phone begins ringing and the LCD screen will show the person calling or the name and phone number of the person calling. Pick up the handset or press the SPEAKER button to answer the call. If there is a picture associated with a contact, it will be displayed. -
Page 10: Viewing The Status
ACN IRIS 3000 VIDEOPHONE USER MANUAL Video Mail/Voice Mail Functions Press Command # Key To save the message To erase the message To repeat the message To go back to the previous message To play the message envelope To go to the next message... -
Page 11: Volume Control
ACN IRIS 3000 VIDEOPHONE USER MANUAL 2-7-3. Volume Control “ ” Lowers the Volume “ “ Raises the Volume To adjust the volume during a call: Press the MENU button • Select Volume Control by using the Navigation Arrows “ ”... -
Page 12: Conference Call
ACN IRIS 3000 VIDEOPHONE USER MANUAL 2-7-6. Conference Call If you wish to conference another party into an existing phone call, press the HOLD button during the call. This places the existing caller on HOLD. Caller screen On Hold Screen person called will see On Hold Dial the number of the third person and press CALL. -
Page 13: Set Up
• The Time Setting menu allows you to set the time parameters such as NTP, D.S.T, and G.M.T • In the Upgrade menu, you can set the upgrade server address and the upgrade method • The Administrator menu provides access to more complex settings, such as SIP, A/V Codec setting, DNS, Proxy and LAN settings. Please do not attempt to adjust items in the Administrator menus. Please contact ACN Customer Service for assistance – 888-414-1958 (U.S.) or 866-913-3445 (Canada). Digital Photo Frame • Digital Photo Frame allows you to view pictures stored on a SD card or USB flash drive inserted into your phone. -
Page 14: Using Keypad In Set-Up
ACN IRIS 3000 VIDEOPHONE USER MANUAL 3.2 Using Keypad in Set-Up Numeric Keys • Used for character input CAPS Key • Enables you to select the type of characters to enter (Numeric/Lowercase/Capital) BACK Key • Enables you to return to the previous menu OK Key • Used to select and enter selections Navigation Arrows • Used to navigate between menus • Directs you to edit mode, or set values for selected items 3.3 Entering Names and Characters Press the CAPS button to select the input mode (Numeric/Lowercase/Capital) you wish to use. The current input type is indicated on left top of LCD screen, shown by an icon representing the current input type: Indicates you are entering “Numbers”... -
Page 15: Phonebook
ACN IRIS 3000 VIDEOPHONE USER MANUAL 3.4 Phonebook The Phonebook enables you to save frequently used phone numbers and place phone calls directly from the Phonebook. Up to 300 contacts can be stored in the Phonebook. Select PHONEBOOK PHONEBOOK MENU in the main menu; Press OK 3-4-1. All Contacts “All Contacts” lists all the contacts you have saved in the phonebook. You can edit and save or delete contact information here. -
Page 16: Make A Call
ACN IRIS 3000 VIDEOPHONE USER MANUAL 3-4-1-2. Make Call You can make a call to anyone listed in your “ALL CONTACTS” list by selecting the name and the phone number you wish to call. ALL CONTACTS LIST Select ALL CONTACTS in the... -
Page 17: Delete Contact
ACN IRIS 3000 VIDEOPHONE USER MANUAL 3-4-1-4. Delete Contact You can delete contact information that you do not need anymore. ALL CONTACTS LIST Select ALL CONTACTS in the Select PHONEBOOK PHONEBOOK MENU Phonebook Menu; Press OK in the main menu; Press OK Select “YES”... -
Page 18: Search By Phone Number
ACN IRIS 3000 VIDEOPHONE USER MANUAL 3-4-2-2. Search by Phone Number You can search for a phone number that has been saved. Search Menu Select PHONEBOOK Select “Search” in the in the main menu; Press OK Phonebook Menu Press OK The information will display. -
Page 19: Total Calls
ACN IRIS 3000 VIDEOPHONE USER MANUAL 3-5-1. Total Calls Total calls answered, dialed or missed are listed in “Total Calls”. You can make a call by selecting the desired number. Select “Call Log” from the Main Call Log Menu Select “Total Calls” from the... -
Page 20: Missed Calls
ACN IRIS 3000 VIDEOPHONE USER MANUAL 3-5-4. Missed Calls You can see all the numbers of recent calls which were missed and make a call by the number selected and record the number in phonebook. Select “Call Log” from the Main... -
Page 21: Settings
Select”Factory Reset” from Menu and Press OK Settings Menu and Press OK menu and Press OK PLEASE DO NOT ATTEMPT TO ADJUST ITEMS IN THE FACTORY RESET MENUS. PLEASE CONTACT ACN CUSTOMER SERVICE FOR ASSISTANCE – 888-414-1958 (U.S.) or 866-913-3445 (Canada). -
Page 22: Sound
ACN IRIS 3000 VIDEOPHONE USER MANUAL 3-6-1-3. Sound You can select the sound settings for ring tones, sound effects and volume controls. Select “Sound” in the System Choose the “Ring Tone” Select “Settings” in the Main Select “Systems Settings” Menu... - Page 23 ACN IRIS 3000 VIDEOPHONE USER MANUAL Self View Power Saving Select “On” if you want to Select the interval at which the phone enable the self view option. will switch to power saving mode from Allows you to see what the “30 seconds - 90 seconds”...
- Page 24 Upload Bandwidth Upload Bandwidth is the capacity at which the video phone can upload data over your Internet connection. The IRIS 3000 comes with pre-set optimal factory settings. If the video image you are sending is not as clear as you would like, you can adjust the upload bandwidth speed of your video phone.
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Page 25: Time Setting
Video Codec Video Codec represents the video compression on your phone. The IRIS 3000 uses two video codecs: H.263 and H.264. The Video Code will automatically adjust to the appropriate setting based on the upload bandwidth and frame rate selected. -
Page 26: Upgrade
The Upgrade section shows the details of your video phone’s software. If the present version of software is not the most current, you can upgrade the present software through the Internet. PLEASE DO NOT ATTEMPT TO ADJUST ITEMS IN THE UPGRADE MENUS. PLEASE CONTACT ACN CUSTOMER SERVICE FOR ASSISTANCE – 888-414-1958 (U.S.) or 866-913-3445 (Canada). - Page 27 ACN IRIS 3000 VIDEOPHONE USER MANUAL To initialize Digital Photo Frame, you must turn Digital Photo Frame “On” and set the desired delay between photos in the Digital Photo Frame Delay menu. Select “Settings” Select “System Settings” in the System Settings Menu Select “Display”...
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Page 28: Information
ACN IRIS 3000 VIDEOPHONE USER MANUAL 3-8. Information You can view the most significant information about your video phone in this section. Select “Information” in the Phone Information Main Menu Press OK... -
Page 29: Troubleshooting Guide
ACN IRIS 3000 VIDEOPHONE USER MANUAL TROUBLESHOOTING GUIDE Problem Troubleshooting I cannot turn on the power. • Verify the power cable is connected correctly. • Press top part of power switch on back of phone to verify it is down. • Verify power outlet works by connecting a clock, radio, or other device to it. LCD screen is not turned on. • Power cycle the phone by turning the phone off and then on again. • Verify the power cable is connected correctly. • Press a key or lift handset to verify power saver mode is not on. I cannot hear the call connection signal from •... - Page 30 ACN IRIS 3000 VIDEOPHONE USER MANUAL The other party’s screen is frozen and there is no • Verify the video phone is connected to Internet properly. sound. • Verify the called party’s video phone was not disconnected from Internet. Phone connected to FXS port does not ring. • Verify that IRIS 3000 is functioning properly without phone connected to FXS port. • Verify phone cable from IRIS 3000 to auxiliary phone are securely connected. • Connect phone directly to FXS port. Do not use house wiring or external CID or answering machine. • Verify auxiliary phone has ringer turned on. • Test with a different phone if possible. Some phones may require more than the IRIS 3000 can supply.
- Page 31 ACN IRIS 3000 VIDEOPHONE USER MANUAL WARNING MESSAGES DURING WARNING MESSAGE DESCRIPTION/MEANING Loading System Loading the latest firmware Initializing UI Loading Personal settings Initializing Network Obtaining IP. Contacting NTP server Provisioning Checking for and downloading updates Updating Phone is updating software.
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