Page 2 The SmarThru 3 User’s Guide provides the basic description about using the multi- function application. Samsung SmarThru allows you to scan and edit images, and to scan for copying, faxing and sending an e-mail on your computer. You can also find a brief description on the automatic text recognition program, AnyPage.
Page 3 Contact SAMSUNG WORLD WIDE If you have any comments or questions regarding Samsung products, contact the SAMSUNG customer care center. Country Customer Care Center Web Site CANADA 1-800-SAMSUNG (7267864) www.samsung.com/ca MEXICO 01-800-SAMSUNG www.samsung.com/mx (7267864) U.S.A 1-800-SAMSUNG (7267864) www.samsung.com ARGENTINE 0800-333-3733 www.samsung.com/ar...
Page 4 INDONESIA 0800-112-8888 www.samsung.com/id JAPAN 0120-327-527 www.samsung.com/jp MALAYSIA 1800-88-9999 www.samsung.com/my PHILIPPINES 1800-10-SAMSUNG www.samsung.com/ph (7267864) SINGAPORE 1800-SAMSUNG (7267864) www.samsung.com/sg THAILAND 1800-29-3232 www.samsung.com/th 02-689-3232 TAIWAN 0800-329-999 www.samsung.com/tw VIETNAM 1 800 588 889 www.samsung.com/vn SOUTH AFRICA 0860 7267864 (SAMSUNG) www.samsung.com/za U.A.E 800SAMSUNG (7267864) www.samsung.com/mea...
Page 5: Table Of Contents
Making Connections ............ 1.15 Turning the Machine On ..........1.18 About Samsung Software ..........1.19 Printer Driver Features ........... 1.20 Installing Samsung Software in Windows ....... 1.21 System Requirements ..........1.21 Installing Samsung Software ........1.22 Installing Samsung SmarThru ......... 1.25 Repairing Software ............
Page 6 APER ANDLING Chapter 2: Selecting Print Materials ..........2.2 Type, Input Sources and Capacities ......2.2 Guidelines for Paper and Special Materials ....2.3 Selecting an Output Location .......... 2.4 Printing to the Front Output Tray (Face down) ..... 2.5 Printing to the Rear Output Slot (Face up) ....
Page 7 CANNING Chapter 5: Scanning Basics ............5.2 Scanning Using Samsung SmarThru ........ 5.2 Scanning Process with TWAIN-enabled Software ..........5.6 AXING Chapter 6: Changing the Fax Setup options ........6.2 Available Fax Setup Options ........... 6.3 Loading a Document ............6.5 Adjusting the Document Resolution .........
Page 8 SING RINTER IN INUX Chapter 7: Getting Started ............. 7.2 Installing the MFP Driver ..........7.3 System Requirements ..........7.3 Installing the MFP Driver .......... 7.4 Uninstalling the MFP Driver ........7.5 Using the MFP Configurator ..........7.6 Opening the MFP Configurator ........7.6 Printers Configuration ..........
Page 9 PECIFICATIONS Appendix A: General Specifications ........... A.2 Scanner Specifications ........... A.3 Copier Specifications ............. A.4 Printer Specifications ............. A.5 Facsimile Specifications ..........A.6 Paper Specifications ............A.7 Overview ..............A.7 Supported Sizes of Paper .......... A.7 Guidelines for Using Paper ........A.8 Paper Specifications ..........
Page 10 Important Precautions and Safety Information When using this machine, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to people: 1. Read and understand all instructions. 2. Use common sense whenever operating electrical appliances. 3.
Page 11: Laser Safety Statement
15. Adjust only those controls covered by the operating instructions. Improper adjustment of other controls may result in damage, and may require extensive work by a qualified service technician to restore the machine to normal operation. 16. Avoid using this machine during a lightning storm. There may be a remote risk of electric shock from lightning.
Page 12 (Waste Electrical & Electronic Equipment) (Applicable in the European Union and other European countries with separate collection systems)
Page 13: Radio Frequency Emissions
Radio Frequency Emissions FCC Information to the User This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 14: Ringer Equivalence Number
The Telephone Company may make changes in its communications facilities, equipment operations, or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC Part 68. If such changes can be reasonably expected to render any customer terminal equipment incompatible with telephone company communications facilities, or require modification or alteration of such terminal equipment, or otherwise materially affect its use or performance, the customer shall be given adequate notice in writing,...
Page 15 You should also know that: • Your machine is not designed to be connected to a digital PBX system. • If you intend to use a computer modem or fax modem on the same phone line as your machine, you may experience transmission and reception problems with all the equipment.
Page 16 Directive 1999/5/EC. The product has been designed to work with the national PSTNs and compatible PBXs of the European countries: In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance.
Page 17 Replacing the Fitted Plug (for UK Only) MPORTANT The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct 13 amp fuse.
Page 18 xvii...
Page 19 Differences Between British and American English British English American English (Re)dialling (Re)dialing Color Colour Emphasise Emphasize Recognise Recognize Organise Organize Authorize Authorise Canceling Cancelling Customise Customize Socket Jack Labelling Labeling WARNING • Do not disassemble the machine as it may give you an electric shock. •...
Page 20: Chapter 1: Getting Started
• Loading Paper • Making Connections • Turning the Machine On • About Samsung Software • Installing Samsung Software in Windows • Removing Software • Changing the Display Language • Setting the Machine ID • Setting the Date and Time •...
Page 21: Unpacking
Unpacking Remove the machine and all accessories from the packing carton. Make sure that the machine has been packed with the following items. If there is a missing item, contact the retailer where you bought the machine: Starter Toner Cartridge AC Power Cord Telephone Line Cord CD-ROM...
Page 22 OTES • You should use the telephone line cord which is supplied with your machine. If you are replacing it with another vendor’s, it should be AWG #26 or larger telephone line cord. • The power cord must be plugged into a grounded power socket. •...
Page 23: Selecting A Location
Selecting a Location Select a level, stable place with adequate space for air circulation. Allow extra space for opening covers and trays. The area should be well-ventilated and away from direct sunlight or sources of heat, cold and humidity. Do not set the machine close to the edge of your desk or table.
Page 24: Understanding The Component Location
Understanding the Component Location These are the main components of your machine: Front View Document Input Automatic Document Feeder Support Control Panel (See page 1.6) Document Output Tray Front Output Tray (Face down) Document Guides Paper Output Extension Front Cover Toner Cartridge Paper Level Indicator...
Page 25: Control Panel Functions
Control Panel Functions Use to store frequently-dialed fax number and dial them with a touch of the buttons. Adjusts the brightness of the documents for the current copy job. Selects the document type for the current copy job. Makes a copy smaller or larger than the original document.
Page 26 Sends you back to the upper menu level. Stops an operation at any time. In Standby mode, clears/cancels the copy options, such as the darkness, the document type setting, the copy size and the number of copies. Starts a job. Dials a number or enters alphanumeric characters.
Page 27: Attaching Accessories
Attaching Accessories Document Output Support Insert the two tabs on the supplied document output support into the slots on both sides of the paper output tray. Fold out the extender, if necessary. OTES • When you want to use the paper output extension, first slightly lift the document output support up, then fold out the extension.
Page 28: Handset And Handset Cradle
Handset and Handset Cradle Plug the end of the coiled cord of the handset into the jack on the left side of your machine. Holding the cradle as shown, attach the handset cradle to the machine. ➀ Insert the two tabs of the cradle into the slots on the left side of the machine as shown.
Page 29: Installing The Toner Cartridge
Installing the Toner Cartridge Open the front cover. Remove the starter toner cartridge from its bag. Gently roll the cartridge 5 or 6 times to distribute the toner evenly inside the cartridge. Thoroughly rolling the cartridge will assure the maximum copies per cartridge.
Page 30 Slide the toner cartridge into the machine until it locks into place completely. Close the front cover. Make sure that the cover is securely closed. 1.11 ETTING TARTED...
Page 31: Loading Paper
Loading Paper You can load approximately 250 sheets. To load a stack of Letter-sized paper: Pull open the paper tray and remove it from the machine. Push down on the pressure plate until it locks into place. Fan the edges of the paper stack to separate the pages. Then tap the stack on a flat surface to even it up.
Page 32 Insert the paper stack into the paper tray with the side you want to print on facing up. : If you want to load a different size of paper, you need to adjust the paper guides. For details, see page 1.14. Pay attention to the paper limit mark on the left inside wall of the tray.
Page 33: Changing The Paper Size In The Paper Tray
Changing the Paper Size in the Paper Tray To load longer sizes of paper, such as Legal-sized paper, you need to adjust the paper guides to extend the paper tray. After pressing and unlatching the guide lock, slide the paper length guide out completely to extend the paper tray to its full length.
Page 34: Making Connections
Pinching the paper width guide as shown, move it toward the stack of paper until it lightly touches the side of the stack. OTES • Do not push the paper width guide far enough to cause the materials to warp. •...
Page 35 To connect a telephone and/or answering machine to your machine, plug the cord of your extension phone or answering machine into the EXT jack. ➜ To an extension phone or answering machine UK users should plug the cord of the extension phone into the supplied TAM lead and plug the cord of the TAM lead into the EXT jack on the back of your machine.
Page 36 Connect a USB cable to the USB connector on your machine. You must purchase a USB 1.1 compliant cable that is no more than 3 m in length. If you want to use a parallel printer cable, purchase only a IEEE 1284 compliant parallel cable and connect it to the parallel connector on your machine.
Page 37: Turning The Machine On
Turning the Machine On Plug one end of the supplied three-pronged electrical type cord into the AC socket on the machine and the other end into a properly grounded AC outlet. Press the power switch to turn the machine on. “Warming Up Please Wait”...
Page 38: About Samsung Software
Installing Software About Samsung Software You must install software using the supplied CD-ROM after you have set up your machine and connected it to your computer. The CD-ROM includes: • Samsung software • User’s Guides • Adobe Acrobat Reader The CD-ROM provides you with the following software:...
Page 39: Printer Driver Features
OCR Software (AnyPage Lite) AnyPage Lite, the OCR (Optical Character Recognition) program, is Windows-based software that has the ability to recognize most character formats so that a scanned document can be read and edited with word processing software. OTES • In case of Chinese, it does not support the OCR function. •...
Page 40: Installing Samsung Software In Windows
Installing Samsung Software in Windows System Requirements Before you begin, ensure that your system meets the minimum requirements. Verify the following: Item Requirements Operating system Windows 95/98/Me/NT 4.0/2000/XP 95/98/Me/NT Pentium II 400 or higher 4.0/2000 Pentium II 933 Ghz or higher...
Page 41: Installing Samsung Software
Installing Samsung Software OTES • Cancel the “New Hardware Found” window when your computer boots up. • Make sure that your machine is turned on and connected to your computer’s parallel port or USB port before installing software. Windows 95 and Windows NT 4.0 do not support the USB connection.
Page 42 Choose the installation type. •Typical: Installs the common software for your printer, such as printer driver, Twain driver, Remote Control Panel. This is recommend for most users. •Custom: Allows you to choose the language of the software and the components you want to install. After selecting the language and the component(s), click Next.
Page 43 When the test page prints out correctly, click Yes. If not, click No to reprint it. To register yourself as a user of Samsung Printers, select the check box and click Finish. You are now accessed to the Samsung web site.
Page 44: Installing Samsung Smarthru
Installing Samsung SmarThru Insert the supplied CD-ROM into your CD-ROM drive. Click Install SmarThru. Click Next. Follow the on-screen instructions and click Next. Click Next. Select the installation type and click Next. 1.25 ETTING TARTED...
Page 45 The software installation supports two types of setup: • Typical: Program will be installed with the most common options and is recommended for most users. • Custom: You may choose the options you want to install. If you select the Custom installation, you may choose the components you want to install.
Page 46 Stand-alone configuration does not allow you to use any networking features, such as Remote Fax or Remote Scan service. When you select SmarThru networking, you can elect to install it as a Server, a Client or both. The Server option allows you to share a local fax modem and/or a scanner over a LAN.
Page 47: Repairing Software
Repairing is required if your installation fails or the software does not work properly. This Repairing procedure does not repair SmarThru software. You can select Start → Programs → Samsung MFP 560 Series → Maintenance. Otherwise, Insert the supplied ëD-ROM into your CD-ROM drive.
Page 48: Removing Software
Uninstall is required if you are upgrading the software or if your installation fails. You can uninstall the item you want using the Windows uninstallShield. Uninstalling the MFP Driver You can select Start → Programs → Samsung MFP 560 Series → Maintenance. Otherwise, Insert the supplied ëD-ROM into your CD-ROM drive.
Page 49: Uninstalling Samsung Smarthru
A system reboot is required after the software is uninstalled. From the Start menu, select Programs. Select Samsung SmarThru, and then select SmarThru 3 Uninstall. When your computer asks you to confirm your selection, click Ok. The Uninstall Options window appears.
Page 50: Changing The Display Language
Setting Up the Machine System Changing the Display Language To change the language that displays on the display of the control panel, follow these steps: Press Menu until “Machine Setup” appears on the top line of the display. Press the scroll button ( ) until “Language”...
Page 51: Setting The Machine Id
Setting the Machine ID In some countries, you are required by law to indicate your fax number on any fax you send. The Machine ID, containing your telephone number and name or company name, will be printed at the top of each page sent from your machine. Press Menu until “Machine Setup”...
Page 52: Entering Characters Using The Number Keypad
Entering Characters Using the Number Keypad As you perform various tasks, you need to enter names and numbers. For example, when you set up your machine, you enter your name or your company’s name and telephone number. When you store one or two digit speed dial or group dial numbers, you may also enter the corresponding names.
Page 53: Keypad Letters And Numbers
Keypad Letters and Numbers Assigned numbers, letters or characters Space ’ & Changing Numbers or Names If you make a mistake while entering a number or name, press button to delete the last digit or character. Then enter the correct numbers or characters. Inserting a Pause With some telephone systems, you must dial an access code (9, for example) and listen for a second dial tone.
Page 54: Setting The Date And Time
Setting the Date and Time The current date and time are shown on the display when your machine is on and ready to work. All of your faxes will have the date and time printed on them. : If power to the machine is cut off, you need to reset the correct time and date once the power is restored.
Page 55: Changing The Clock Mode
Changing the Clock Mode You can set your machine to display the current time using either 12-hour or 24-hour format. Press Menu until “Machine Setup” appears on the top line of the display. Press the scroll button ( ) until you see “Clock Mode” on the bottom line and press Enter.
Page 56: Setting Sounds
Setting Sounds You can control the following sounds: • Ringer: You can adjust the ringer volume. • Key Sound: With this option set to “On,” a key tone sounds each time any key is pressed. • Alarm Sound: You can turn the alarm sound on or off. With this option set to “On,”...
Page 57: Speaker Volume
Speaker Volume To adjust the volume using the On Hook Dial button: Press On Hook Dial. A dial tone sounds from the speaker. Press the scroll button ( ) until you hear the loudness you want. The display shows the current volume level. Press Stop/Clear to save the change and return to Standby mode.
Page 58: Toll Save Mode
Toll Save Mode Using the Toll Save button on the control panel, you can quickly set your machine to send the document(s) stored in the memory during the preset time slot, when the call charge is lowered. This Toll Save mode helps you to take advantage of lower long distance rates at night, for example.
Page 59: Power Save Mode
Power Save Mode Power Save mode allows your machine to reduce power consumption when it is not in actual use. You can turn this mode on by selecting the length of time for which the machine waits after a job is printed before it switches to a reduced power state. Press Menu until “Machine Setup”...
Page 60: Chapter 2: Paper Handling
APER ANDLING This chapter introduces you to the basics of selecting print materials and loading them into your machine. This chapter includes: • Selecting Print Materials • Selecting an Output Location • Loading Paper in the Paper Tray • Using the Manual Feeder...
Page 61: Selecting Print Materials
Selecting Print Materials You can print on a variety of print materials, such as plain paper, envelopes, labels, transparencies and so on. Always use print materials that meet the guidelines for use with this machine. See “Paper Specifications” on page A.7. To get the best possible print quality, use only high-quality copier-grade paper.
Page 62: Guidelines For Paper And Special Materials
Guidelines for Paper and Special Materials When selecting or loading paper, envelopes, or other special material, keep these guidelines in mind: • Always use paper and other materials that conform with the specifications listed under “Paper Specifications” on page A.7. •...
Page 63: Selecting An Output Location
- To avoid smudging caused by fingerprints, handle them and coated paper carefully. - To avoid fading, do not expose the printed transparencies to prolonged sunlight. • For labels: - Verify that their adhesive material can tolerate fusing temperature of 200 C (392 F) for 0.1 second.
Page 64: Printing To The Front Output Tray (Face Down)
Printing to the Front Output Tray (Face down) The front output tray collects printed paper face-down in correct order. The tray should be used for most print jobs. Printing to the Rear Output Slot (Face up) Using the rear output slot, paper comes out of the machine face up. Printing from the manual feeder to the rear output slot provides the straight paper path.
Page 65 To use the rear output slot: Open the rear cover by pulling it upward. : The fusing area inside the rear part of your machine AUTION becomes hot once the machine is turned on. Be careful when you access this area. If you do not want to use the rear output slot, close the rear cover.
Page 66: Loading Paper In The Paper Tray
Loading Paper in the Paper Tray The paper tray can hold a maximum of 250 sheets of 20 lb(75g/ ) plain paper. For faxing and copying, you can use A4-, Letter- or Legal-sized paper only. For PC-printing, you can use many different sizes of paper;...
Page 67: Using The Manual Feeder
Using the Manual Feeder Use the manual feeder to print transparencies, labels, envelopes or postcards in addition to making quick runs of paper types or sizes that are not currently loaded in the paper tray. Postcards, 3.5 by 5.83 in.(index) cards and other custom-sized materials can be printed with this printer.
Page 68 Adjust the paper guide to the width of the print material. : When printing on previously printed paper from the manual feeder, the printed side should be facing down with an uncurled edge to the machine. If you experience problems with paper feed, turn the paper around.
Page 69: Setting The Paper Type And Size For The Manual Feeder
Setting the Paper Type and Size for the Manual Feeder After loading paper in the manual feeder, you need to set the correct paper type and size using the control panel buttons. These settings will apply to Copy mode. For PC-printing, you need to select the paper size in the application program you use.
Page 70: Chapter 3: Printing
RINTING This chapter explains how to print your documents in Windows and how to use the print settings. This chapter includes: • Printing a Document in Windows • Setting Paper Properties • Setting Graphic Properties • Printing Multiple Pages on One Sheet of the Paper •...
Page 71: Printing A Document In Windows
Printing a Document in Windows The following procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to your software application’s user’s guide for the exact printing procedure.
Page 72 Now you see the Samsung MFP 560 Series Properties window, which allows you to access all of information you need when using your machine. The Layout tab first displays. The preview image shows the sample page with the settings you specified.
Page 73 • Print Even Pages: Your machine prints only the even pages of the document. Click other tabs on the top of the Samsung MFP 560 Series Properties window to access other features, if needed. When you finish setting the properties, click OK until the Print window displays.
Page 74: Canceling A Print Job
Click the Windows Start menu. For Windows 9x/NT4.0/2000/Me, Select Settings and then Printers. For Windows XP, select Printers and Faxes. Double-click the Samsung MFP 560 Series icon. From the Document menu: For Windows 9x/Me, select Cancel Printing. For Windows NT4.0/2000/XP, select Cancel.
Page 75: Using A Favorite Setting
Using a Favorite Setting The Favorites option, which is visible on each tab, allows you to save the current properties settings for future use. To save a Favorites item: Change the settings on each tab, as needed. Enter a name for the item in the Favorites input box. Click Save.
Page 76: Setting Paper Properties
Setting Paper Properties Use the following options for paper handling. See page 3.2 for more information about accessing printer’s Properties. Click the Paper tab to access many paper properties. Property Description Copies allows you to choose the number of Copies copies to be printed.
Page 77: Setting Graphic Properties
Property Description Make sure that Source is set to the Source corresponding paper tray. Use the Manual Feed source when printing to special material. You need to load one sheet at a time into the manual feeder. See page 2.8. If the paper source is set to Auto Select, the machine automatically picks up print material in the following order: the manual feeder and the...
Page 78 Property Description You can select the printing resolution by Resolution choosing from 600 dpi (Normal) or 300 dpi (Draft). The higher the setting, the sharper the printed characters and graphics. Higher settings may increase the time it takes to print a document. Selecting this option extends the life of your Toner Save toner cartridge and reduces your cost per...
Page 79: Printing Multiple Pages On One Sheet Of The Paper
Property Description Advanced True Type Options Options (continued) This option determines what the driver tells the machine about how to image the text in your document. Select the appropriate setting according to the status of your document. • Download as Bit Image: When this option is selected, the driver downloads the font data as bitmap images.
Page 80 Select the number of pages you want to print per sheet (1, 2, 4, 9 or 16) on the Pages per Side drop-down list. Select the page order on the Page Order drop-down list, if necessary. Left, Then Down, Then Down, Then Right, Then Down...
Page 81: Printing A Reduced Or Enlarged Document
Printing a Reduced or Enlarged Document You can scale your print job on a page. When you change the print settings from your software application, access the printer’s Properties. See page 3.2. From the Layout tab, select Reduce/Enlarge on the Type drop-down list.
Page 82: Fitting Your Document To A Selected Paper Size
Fitting Your Document to a Selected Paper Size You can scale your print job to any paper size regardless of the digital document size. This can be useful when you want to check the fine details on a small document. When you change the print settings from your software application, access the printer’s Properties.
Page 83: Printing Posters
Printing Posters You can print a single-page document onto 4, 9 or 16 sheets of paper, for the purpose of pasting the sheets together to form one poster-sized document. When you change the print settings from your software application, access the printer’s Properties. See page 3.2. From the Layout tab, select Poster on the Type drop- down list.
Page 84: Using Watermarks
Click the Paper tab and select the paper source, size and type. Click OK and print the document. You can complete the poster by posting the sheets together. Using Watermarks The Watermark option allows you to print text over an existing document.
Page 85: Creating A Watermark
Creating a Watermark When you change the print settings from your software application, access the printer’s Properties. See page 3.2. Click the Extras tab and click Edit in the Watermark section. The Edit Watermarks window appears. Enter text message you want to print in the Watermark Message box.
Page 86: Editing A Watermark
Editing a Watermark When you change the print settings from your software application, access the printer properties. See page 3.2. Click the Extras tab and click Edit in the Watermark section. The Edit Watermarks window appears. Select the watermark you want to edit on the Current Watermarks list, to change the watermark message and the options.
Page 87: Using Overlays
Using Overlays What is an Overlay? An overlay is text and/or images stored on the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of Dear ABC preprinted forms and letterhead paper.
Page 88 In the Edit Overlays window, click Create Overlay. In the Create Overlay window, type a name of up to eight characters in the File name box. Select the destination path, if necessary. (The default is C:\Formover). Click Save. The name appears on the Overlay List. Click Ok or Yes to finish creating.
Page 89: Using A Page Overlay
Using a Page Overlay After an overlay has been created, it is ready to be printed with your document. To print an overlay with a document: Create or open the document you want to print. When you change the print settings from your software application, access the printer’s Properties.
Page 90: Deleting A Page Overlay
If necessary, click Confirm Page Overlay When Printing. When this box is checked, a message window appears each time you submit a document for printing, asking you to confirm your wish to print an overlay on your document. Answering Yes to the window means that the selected overlay prints with your document.
Page 91: Setting Up The Locally Shared Printer
Setting Up the Locally Shared Printer You can connect the machine directly to a selected computer, which is called “host computer,” on the network. Your machine can be shared by other users on the network through a Windows 9x, Me, 2000, XP or NT 4.0 network printer connection. Whether the printer is locally connected or network- connected, you need to install the printer software on each computer that will print documents to the printer.
Page 92: In Windows Nt 4.0/2000/Xp
Setting Up the Client Computer Right-click Start and select Explorer. Open your network folder in the left column. Right-click the shared name and select Capture Printer Port. Select the port you want, check the Reconnect at log on box and then click OK. From the Start menu, select Settings and then Printers.
Page 93 Setting Up the Client Computer Right-click Start and select Explorer. Open your network folder in the left column. Click the shared name. For Windows NT 4.0/2000, from the Start menu, select Settings and Printers. For Windows XP, from the Start menu, select Printers and Faxes.
Page 94: Chapter 4: Copying
OPYING This chapter gives you step-by-step instructions for copying documents. This chapter includes: • Loading Paper for Copying • Preparing a Document • Making a Copy • Setting Copy Options • Changing the Default Settings • Setting the Time Out Option •...
Page 95: Loading Paper For Copying
Loading Paper for Copying The instructions for loading print materials are the same whether you are printing, faxing or copying. For coping, you can use Letter-, A4-, Legal-sized print materials. For further details, see page 1.12 for loading in the paper tray and page 2.8 for loading in the manual feeder.
Page 96: Making A Copy
Making a Copy Pull the document support all the way out. Fold out the extender, if necessary. Load the documents up to 20 pages face down into the ADF. Adjust the document guides to the document size. Customize the copy settings including number of copies, copy size, darkness and original type by using the control panel buttons.
Page 97: Setting Copy Options
Setting Copy Options The buttons on the control panel let you make all the basic copy options; darkness, document type, copy size and number of copies. Set the following options for the current copy job before pressing Start Copy/Fax to make copies. Stop/Clear while you set the copy options, : If you press all of the options you have set for the current copy job will be...
Page 98: Original Type
Original Type The Original Type setting is used to improve the copy quality by selecting the document for the current copy job. To select the document type, press Original Type. Each time you press the button, the LED labeled with the selected mode turns on.
Page 99: Reduced/Enlarged Copying
Reduced/Enlarged Copying Using the Reduce/Enlarge button, you can reduce or enlarge the size of a copied image from 50% to 150%. To select from the predefined copy sizes: Press Reduce/Enlarge. The default setting appears on the bottom line of the display.
Page 100: Changing The Default Settings
Changing the Default Settings Copy options, including darkness, original type, copy size and number of copies, can be set to the most frequently used modes. When you copy a document, the default settings are used unless they are changed by using the corresponding buttons on the control panel.
Page 101: Setting The Time Out Option
Setting the Time Out Option You can set the time the machine waits before it restores the default copy settings, if you do not start copying after changing them on the control panel. Press Menu on the control panel until “Copy Setup” appears on the top line of the display.
Page 102: Chapter 5: Scanning
Samsung SmarThru software. This chapter includes: • Scanning Basics • Scanning Using Samsung SmarThru • Scanning Process with TWAIN-enabled Software...
Page 103: Scanning Basics
Scanning Basics Your machine offers two ways to scan: • From the Samsung SmarThru software: Launch Samsung SmarThru and open the Scan Wizard to begin scanning. See below. • From TWAIN-compliant software: You can use other software including Adobe PhotoDeluxe and Adobe Photoshop. See page 5.6.
Page 104 For detailed guidelines for preparing an original document, see page 4.2. Once you have installed Samsung software, you see the SmarThru icon on the desktop. Double-click the SmarThru 3 icon. Double-click this icon. The SmarThru 3 window opens.
Page 105 The Scan Wizard lets you use the following services: • Scan Lets you scan the original documents and save them in the Image Manager of the Samsung SmarThru system. The Image Manager is an image database manager and image editor program.
Page 106 Click the service icon according to your job. The Samsung Scan Manager opens for the selected service. Adjust the scan settings. You can use the Help button to receive on-line help.
Page 107: Scanning Process With Twain-Enabled Software
Scanning Process with TWAIN-enabled Software If you want to scan documents using other software, you will need to use TWAIN-compliant software, such as Adobe PhotoDeluxe or Adobe Photoshop. The first time you scan with your machine, select it as your TWAIN source in the application you use.
Page 108: Chapter 6: Faxing
AXING This chapter gives you information about using your machine as a fax machine. This chapter includes: • Setting Up the Fax System • Sending a Fax • Receiving a Fax • Automatic Dialing • Other Ways to Fax • Additional Features...
Page 109: Changing The Fax Setup Options
Setting Up the Fax System Changing the Fax Setup options Press Menu until “Fax Setup” appears on the top line of the display. The first available menu item, “Ring To Answer,” displays on the bottom line. Press the scroll button ( ) until the menu item you want on the bottom line and press Enter.
Page 110: Available Fax Setup Options
Available Fax Setup Options Option Description Light Normal Dark On Off Error...
Page 111 Option Description...
Page 112: Loading A Document
Sending a Fax Loading a Document Pull the document input support all the way out. Fold out the extender, if necessary. Load the documents up to 20 pages face down into the ADF and adjust the document guides to the document size. For detailed guidelines for preparing an original document, see page 4.2.
Page 113: Adjusting The Document Resolution
Adjusting the Document Resolution The default document settings produce good results when setting typical text based documents. However, if you send documents that are of a poor quality, or contain photographs, you can adjust the resolution to produce a higher quality fax. Press Resolution on the control panel.
Page 114: Sending A Fax Automatically
Sending a Fax Automatically Load the document(s) face down into the ADF. For details about loading a document, see page 6.5. Adjust the document resolution to suit your fax needs. See page 6.6. If you need to change the darkness, see page 6.3. Enter the remote fax phone number using the number keypad.
Page 115: Sending A Fax Manually
Sending a Fax Manually Load the document(s) face down into the ADF. For details about loading a document, see page 6.5. Adjust the document resolution to suit your fax needs. See page 6.6. If you need to change the darkness, see page 6.3. Press On Hook Dial or lift the handset.
Page 116: Confirming Transmission
Confirming Transmission When the last page of your document has been sent successfully, the machine beeps and returns to Standby Mode. When something goes wrong while sending your fax, an error message appears on the display. For a listing of error messages and their meanings, see page 9.8.
Page 117: About Receiving Modes
Receiving a Fax About Receiving Modes • In Fax mode, the machine answers an incoming fax call and immediately goes into the fax reception mode. • In Tel mode, you can receive a fax by picking up the handset or pressing On Hook Dial (you can hear voice or fax tone from the remote machine) and then pressing Start Copy/ Fax on the control panel of your machine.
Page 118: Loading Paper For Receiving Faxes
Loading Paper for Receiving Faxes The instructions for loading paper in the paper tray are the same whether you are printing, faxing, or copying, except that faxes can only be printed on Letter-, A4- or Legal-sized plain paper. For details about loading paper and setting the paper size in the tray, see page 1.12 and page 1.36.
Page 119: Receiving Automatically In Ans/Fax Mode
When you receive a fax call, pick up the handset or press On Hook Dial. You can hear a fax tone or voice from the remote machine. Press Start Copy/Fax to receive the fax. The machine begins receiving a fax and returns to Standby Mode when the reception is completed.
Page 120: Receiving Manually Using An Extension Telephone
Receiving Manually Using an Extension Telephone You can receive a fax from someone you are talking to on the extension telephone without going to the fax machine. When you receive a call on the extension phone and hear fax tones, press the keys on the extension telephone.
Page 121: Receiving Faxes In The Memory
To set up the DRPD mode: Press Menu until “Fax Setup” appears on the top line of the display. The first available menu item, “Receive Mode,” displays on the bottom line. Press the scroll button ( ) until you see “DRPD Mode” on the bottom line and press Enter.
Page 122: One-Touch Dialing
Automatic Dialing One-touch Dialing The 20 one-touch buttons on the control panel lets you store frequently-used fax numbers and dial a number automatically with a touch of a button. Storing a Number for One-touch Dialing Press and hold one of the one-touch dial buttons for about 2 seconds.
Page 123: Sending A Fax Using A One-Touch Number
Sending a Fax using a One-touch Number Load the document(s) face down into the ADF. For details about loading a document, see page 6.5. Adjust the document resolution to suit your fax needs. See page 6.6. If you need to change the darkness, see page 6.3. Press the one-touch button where you stored a number.
Page 124: Sending A Fax Using A Speed Number
Enter the number you want to store using the number keypad and press Enter. To insert a pause between numbers, press Redial/Pause. A symbol “-” appears on the display. To assign a name to the number, enter the name you want. For details about entering characters, see page 1.33.
Page 125: Group Dialing
Group Dialing If you frequently send the same document to several destinations, you can create a group of these destinations and set them under a one or two-digit group dial location. This enables you to use a group dial number setting to send the same document to all the destinations in the group.
Page 126: Editing Group Dial Numbers
If you want to assign another group, press Enter and repeat from step 5. To return to Standby mode, press Stop/Clear. : You cannot include one group dial number in another group dial number. Editing Group Dial Numbers You can delete a specific speed dial number from a selected group or add a new number to the selected group.
Page 127: Sending A Fax Using Group Dialing (Multi-Address Transmission)
Sending a Fax Using Group Dialing (Multi-address Transmission) You can use group dialing for Broadcasting or Delayed transmissions. Follow the procedure of the operation (Broadcasting transmission; see page 6.22, Delayed transmission; see page 6.23, Priority transmissionpage 6.25, Delayed RX Polling transmissionpage 6.26).
Page 128: Searching With A Particular First Letter
When the name and/or the number you want displays, press Start Copy/Fax or Enter to dial. Searching with a Particular First Letter Press Phone Book. Press Enter when “Search&Dial” appears on the display. Press the button labeled with the letter you want to search for.
Page 129: Sending Broadcasting Faxes
Other Ways to Fax Sending Broadcasting Faxes Using the Broadcasting button on the control panel, you can use the broadcasting fax feature, which allows you to send a document to multiple locations. Documents are automatically stored in the memory and sent to a remote station. After transmission, the documents are automatically erased from the memory.
Page 130: Sending A Delayed Fax
When you finish entering fax numbers, press 2 to select “No” at a Another No. prompt. The document is scanned into the memory before transmission. The display shows the memory capacity and the number of pages being stored in the memory. The machine begins sending the document in order of the numbers you entered.
Page 131 To enter more fax numbers, press 1 to select “Yes” and repeat steps 4 and 5. You can add up to 10 destinations. Note that you cannot use group dial numbers for another fax number. When you finish entering fax numbers, press 2 to select “No at a Another No.
Page 132: Sending A Priority Fax
Sending a Priority Fax Using the Priority Fax feature, a high priority document can be sent ahead of reserved operations. The document is scanned into the memory and transmitted when the current operation is finished. In addition, the priority transmission interrupts a broadcast operation between stations (i.e., when the transmission to station A ends, before transmission to station B begins) or between redial attempts.
Page 133: Polling A Remote Machine
Polling a Remote Machine Polling is used when one fax machine requests another to send a document. This is useful when the person with the original document to be sent is not in the office. The person who wants to receive the document calls the machine holding it and requests that the document be sent.
Page 134: Adding Documents To A Scheduled Fax
Enter the time using the number keypad. To select “AM” or “PM” for 12-hour format, press the button or any number button. If you set a time earlier than the current time, your machine will poll at that time on the following day. When the remote machine is secured with a 4-digit poll code, enter the correct code and press Enter.
Page 135: Canceling A Scheduled Fax
Press the scroll button ( ) until you see the fax job to which you want to add documents and press Enter. The machine automatically stores the documents in the memory, and the display shows the memory capacity and the number of pages. After storing, the machine displays the numbers of total pages and added pages and then returns to Standby mode.
Page 136: Using Secure Receiving Mode
Additional Features Using Secure Receiving Mode You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on Secure Receiving mode to restrict printing out all of the received faxes when the machine is unattended. In Secure Receiving mode, all of the incoming faxes go into the memory.
Page 137 To print received documents: Access the Secure Receive menu by following steps 1 and 2 on page 6.29. Press the scroll button ( ) to display “Print” on the bottom line and press Enter. Enter the four-digit passcode and press Enter. The machine prints all of the faxes stored in the memory.
Page 138: Printing Reports
Printing Reports Your machine can print reports containing useful information. The following reports are available: Phonebook List This list shows all of the numbers currently stored in the machine’s memory as speed dial and group dial numbers. You can print this Phonebook list using the Phone Book button; see page 6.21.
Page 139: Power Failure Report
Junk Fax Number List This list shows up to 10 fax numbers specified as the junk fax numbers by using the Junk Fax Setup menu; see page 6.34. When the Junk Fax Barrier feature is turned on, incoming faxes from those numbers are blocked. This feature recognize the last 6 digits of the fax number set as a remote fax machine’s ID.
Page 140: Using Advanced Fax Settings
Using Advanced Fax Settings Your machine has various user-selectable setting options for sending or receiving faxes. These options are preset at the factory, but you may need to change them. To find out how the options are currently set, print the System Data list. For details about printing the list, see page 6.31 Changing Setting Options Press Menu until “Advanced Fax”...
Page 141: Advanced Fax Setting Options
Advanced Fax Setting Options Option Description Send Forward You can set the machine to always forward all of the outgoing faxes to a specified destination, in addition to the fax numbers you entered. Select Off to turn this feature off. Select On to turn this feature on.
Page 142 Option Description Secure Receive You can keep your received faxes from being accessed by unauthorized people. For further details about setting this mode, see page 6.29. Prefix Dial No You can set a prefix dial number of up to five digits. This number dials before any automatic dial number is started.
Page 143: Using The Remote Control Panel
Phonebook entries or update the firmware program of your machine on the desktop of your computer. When you install the Samsungg software, the Remote Control Panel program is automatically installed. For information about installing the Samsung software, see page 1.19. To open the Remote Control Panel: Start Windows.
Page 144: The Phonebook Tab
The Phonebook Tab Click the Phone Book tab to create and edit Phonebook entries. Reads the Phonebook entries from the machine to the Remote Control Panel. Downloads the Phonebook entries from the Remote Control Panel to the machine. Shows Phonebook entries Allows you to Allows you to set...
Page 145: The Firmware Update Tab
The Firmware Update Tab Click the Firmware Update tab to update the firmware of your machine. This feature should be used by an authorized technician. Please consult with the purchase point. 6.38 AXING...
Page 146: Chapter 7: Using Your Printer In Linux
SING RINTER IN INUX This chapter gives you information about how to use your machine in the Linux system. This chapter includes: • Getting Started • Installing the MFP Driver • Using the MFP Configurator • Configuring Printer Properties • Printing a Document •...
Page 147: Getting Started
Getting Started The supplied CD-ROM provides you with Samsung’s MFP driver package for using your machine with a Linux computer. Samsung’s MFP driver package contains printer and scanner drivers, providing the ability to print documents and scan images. The package also delivers powerful applications for configuring your machine and further processing of the scanned documents.
Page 148: Installing The Mfp Driver
Installing the MFP Driver System Requirements Various Linux OS(via USB interface only) • Redhat 7.1 and above • Linux Mandrake 8.0 and above • SuSE 7.1 and above • Caldera OpenLinux 3.1 and above • Turbo Linux 7.0 and above •...
Page 149: Installing The Mfp Driver
Installing the MFP Driver Make sure that you connect your machine to your computer. Turn both the computer and the machine on. When the Administrator Login window appears, type in root in the Login field and enter the system password. : You must log in as a super user (root) to install the printer software.
Page 150: Uninstalling The Mfp Driver
When the installation is completed, click Finish. The installation program has added the MFP Configurator desktop icon and Samsung MFP group to the system menu for your convenience. If you have any difficulties, consult the on-line help that is available through your system menu or can otherwise be called from the driver package windows applications, such as MFP Configurator or Image Editor.
Page 151: Using The Mfp Configurator
Opening the MFP Configurator Double-click MFP Configurator on the desktop. You can also click the Startup Menu icon and select Samsung MFP and then MFP Configurator. Press each button on the Modules pane to switch to the corresponding configuration window.
Page 152: Printers Configuration
Printers Configuration Printers Configuration has the two tabs; Printers and Classes. Printers Tab You can see the current system’s printer configuration by clicking on the printer icon button on the left side of MFP Configurator window. Switches to Printer configuration. Printer control buttons.
Page 153: Scanners Configuration
Scanners Configuration In this window, you can monitor activity of scanner devices, view the list of installed Samsung MFP devices, change device properties, and scan images. Allows you to change the scan properties and scan a document.
Page 154: Mfp Ports Configuration
“consumer” applications to these devices via the single I/O port. The Samsung MFP driver package provides an appropriate port sharing mechanism that is used by Samsung printer and scanner drivers. The drivers address their devices via so-called MFP ports.
Page 155: Configuring Printer Properties
Configuring Printer Properties Using the properties window provided by the Printers configuration, you can change the various properties for your machine as a printer. Open the MFP Configurator. If necessary, switch to Printers configuration. Select your machine on the available printers list and click Properties.
Page 156: Printing A Document
From the application you are using, select Print from the File menu. Select Print directly using lpr. In the Samsung LPR window, select the model name of your machine from the Printer list and click Properties. Click Change the printer and print job properties.
Page 157: Printing Files
To abort the current job, click Cancel. Printing Files You can print many different types of files on the Samsung MFP device using the standard CUPS way - directly from the command line interface. The CUPS lpr utility allows you do that.
Page 158: Scanning A Document
Scanning a Document You can scan a document using the MFP Configurator window. Double-click the MFP Configurator on your desktop. Click the button to switch to Scanners Configuration. Select the scanner on the list. Click your scanner. When you have only one MFP device and it is connected to the computer and turned on, your scanner appears on the list and is automatically selected.
Page 159 Load the document(s) to be scanned face down into the ADF (Automatic Document Feeder) and adjust the document guides. For detailed guidelines for preparing an original document, see page 4.2. Click Preview in the Scanner Properties window. The document is scanned and the image preview appears in the Preview Pane Drag the pointer to set the image area...
Page 160 Change the scan options in the Image Quality and Scan Area sections. • Image Quality: allows you to select the color composition and the scan resolution for the image. • Scan Area: allows you to select the page size. The Advanced button enables you to set the page size manually.
Page 161 Using Preset Job Type Settings You can save your scan option settings to retrieve for a later scanning. To save a new Job Type setting: Change the options from the Scanner Properties window. Click Save As. Enter the name for your setting. Click OK.
Page 162: Using The Image Editor
Using the Image Editor The Image Editor window provides you with menu commands and tools to edit your scanned image. Use these tools to edit the image. You can use the following tools to edit the image: Tools Function Saves the image. Cancels your last action.
Page 163 Tools Function Zooms the image in. Allows you to scale the image size; you can enter the size manually, or set the rate to scale porportionally, vertically or horizontally. Allows you to rotate the image; you can select the number of degrees from the drop-down list. Allows you to flip the image vertically or horizontally.
Page 164: Chapter 8: Maintenance
AINTENANCE This chapter provides information for maintaining your machine and the toner cartridge. This chapter includes: • Clearing the Memory • Adjusting Shading • Cleaning Your Machine • Maintaining the Toner Cartridge • Consumables and Replacement Parts • Replacing the ADF Rubber Pad...
Page 165: Clearing The Memory
Clearing the Memory You can selectively clear information stored in your machine’s memory. Press Menu on the control panel until “Maintenance” appears on the top line of the display. Press the scroll button ( ) until you see “Clear Memory” on the bottom line and press Enter The first available menu item, “Clear All Mem.”...
Page 166: Adjusting Shading
Adjusting Shading When the scan unit becomes dirty, it can alter the shading value. If your copy has black lines or is blurred, adjust the shading setting. Load a sheet of white paper into the ADF. Press Menu on the control panel until “Maintenance” appears on the top line of the display.
Page 167: Cleaning The Inside
Cleaning the Inside During the printing process, paper, toner and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears or reduces these problems. Turn the machine off and unplug the power cord.
Page 168: Cleaning The Scan Unit
Cleaning the Scan Unit Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day, as needed. Slightly dampen a soft lint-free cloth or paper towel with water.
Page 169 Wipe the roller surface with a soft cloth dampened with water. Carefully wipe the scanning glass with a soft dry cloth. If the glass is very dirty, first wipe it with a slightly dampened cloth, and then with a dry cloth. Be very careful not to scratch the glass surface.
Page 170: Maintaining The Toner Cartridge
Maintaining the Toner Cartridge Toner Cartridge Storage To get the most from the toner cartridge, keep the following guidelines in mind: • Do not remove the toner cartridge from its package until ready for use. • Do not refill the toner cartridge. The machine warranty does not cover damage caused by using a refilled cartridge.
Page 171: Redistributing Toner
Redistributing Toner When the toner cartridge is near the end of its life, white streaks or light print occurs. The LCD displays the warning message, “Toner Low.” You can temporarily reestablish the print quality by redistributing the remaining toner in the cartridge. Open the front cover.
Page 172: Replacing The Toner Cartridge
Replacing the Toner Cartridge When the toner eventually runs out, only blank pages print when a print job is sent or when a fax is received. At this stage, the toner cartridge needs to be replaced. The display on the control panel shows the warning message, “Toner Empty”...
Page 173: Setting The Notify Toner Option
Setting the Notify Toner Option If you have set the Notify Toner menu option to “On”, your machine automatically sends a fax to your service company or the dealer to notify them that your machine requires a new toner cartridge when the toner cartridge needs to be replaced. The fax number is preset by your dealer when you bought your machine.
Page 174: Cleaning The Drum
Cleaning the Drum If there are streaks or spots on your print, the OPC drum of the cartridge may require cleaning. Before setting the cleaning procedure, make sure that paper is loaded in the machine. Press Menu on the control panel until “Maintenance” appears on the top line of the display.
Page 175: Consumables And Replacement Parts
Approx. 60,000 pages To purchase the consumables and replacement parts, contact your Samsung dealer or the retailer where you bought your machine. We strongly recommend that items be installed by a trained service professional, except for the toner cartridge and the ADF rubber pad.
Page 176: Replacing The Adf Rubber Pad
Replacing the ADF Rubber Pad You can purchase a ADF rubber assembly from a Samsung dealer or the retailer where you bought your machine. Open the control panel by gripping it on the bottom edge and pulling it. Disconnect the support on the left side of the machine from the control panel and lift the control panel up to the complete open position.
Page 177 Using a screw driver, press the slots on the ADF rubber plate to unlatch the plate and the ADF rubber. Align the holes on the new ADF rubber and the plate, and insert the tabs on the plate into the slot on the machine. Press them until they are lached.
Page 178: Chapter 9: Troubleshooting
ROUBLESHOOTING This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • Clearing Document Jams • Clearing Paper Jams • Clearing LCD Error Messages • Solving Problems...
Page 179: Clearing Document Jams
Clearing Document Jams When a document jams while it passes through the ADF (Automatic Document Feeder), “Document Jam” appears on the display. Input Misfeed Remove the remaining documents from the ADF. Pull the jammed document gently out of the ADF. Load the documents back into the ADF.
Page 180: Clearing Paper Jams
Pull the document gently out of the ADF. Close the control panel. Then load the documents back into the ADF. Clearing Paper Jams When a paper jam occurs, “Paper Jam” appears on the display. Refer to the table below to locate and clear the paper jam. Message Location of Jam Go to...
Page 181: In The Paper Tray
In the Paper Tray Open and close the front cover. The jammed paper automatically exits the machine. If the paper does not exit, continue to step 2. Pull the paper tray open. Remove the jammed paper by gently pulling it straight out. If there is any resistance and the paper does not move when you pull or if you cannot see the paper in this area, skip to the fuser area around the toner cartridge.
Page 182: In The Paper Exit Area
In the Paper Exit Area Open and close the front cover. The jammed paper automatically exits the machine. If the paper does not exit, continue to step 2. Gently pull the paper out of the front output tray. Skip to step 6. If there is any resistance and the paper does not move when you pull or if you cannot see the paper in the front output tray, continue to step 3.
Page 183: In The Fuser Area Or Around The Toner Cartridge
In the Fuser Area or Around the Toner Cartridge : The fuser area is hot. Take care when removing paper from the machine. Open the front cover and pull the toner cartridge out, lightly pushing it down. Remove the jammed paper by gently pulling it straight out. Replace the toner cartridge and close the front cover.
Page 184: Paper Specifications
Tips for Avoiding Paper Jams By selecting the correct paper types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined in page 9.3. • Follow the procedures on page 1.12 when you load paper. Ensure that the adjustable guides are positioned correctly.
Page 185: Clearing Lcd Error Messages
Clearing LCD Error Messages Messages appears on the display to indicate the control panel to indicate the machine’s status or errors. Refer to the following table to understand the message’s meaning and correct the problem, if necessary. Messages and their meanings are listed in alphabetical order.
Page 186 Display Meaning Suggested solutions The remote machine does Reconfirm the remote machine’s not have the requested features. feature, such as a delayed transmission. [Incompatible] It also occurs if the remote machine does not have enough memory space to complete the operation you are attempting.
Page 187 Display Meaning Suggested solutions The one-touch or speed dial Dial the number manually using location you tried to use has the number keypad or assign the no number assigned to it. number. For storing a number, NO. Not Assigned see “Automatic Dialing” on page 6.15.
Page 188: Transparencies
Solving Problems The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service. Paper Feeding Problems Condition Suggested solutions Paper is jammed during Clear the paper jam.
Page 189: Printing Problems
Check the power cord connections. Check does not print. receiving power. the power switch and the power source. The machine is not Select Samsung MFP 560 Series as selected as the default your default printer in your Windows. printer. Check the machine for After locating the problem, clear it.
Page 190 16 PPM for A4-sized paper. If you are using From the Start menu, choose Settings Windows 9x/Me, the and Printers. Right-click the Samsung Spooling Setting may MFP 560 Series printer icon, choose be set incorrectly. Properties, click the Details tab, and then choose the Spool Settings button.
Page 191 Condition Possible cause Suggested solutions Pages print, The toner cartridge is Redistribute the toner. if necessary. See but are blank. defective or out of page 8.8. toner. If necessary, replace the toner cartridge. The file may have Check the file to ensure that it does not blank pages.
Page 192: Printing Quality Problems
Printing Quality Problems The dirty inside of the machine or improper paper loading may reduce the print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded If a vertical white streak or faded area appears on the page: print •...
Page 193 Condition Suggested solutions Vertical lines If black vertical streaks appear on the page: • The drum inside the toner cartridge has probably been AaBbCc scratched. Remove the toner cartridge and install a new one. AaBbCc See “Replacing the Toner Cartridge” on page 8.9. AaBbCc AaBbCc AaBbCc...
Page 194 Condition Suggested solutions Background Background scatter results from bits of toner distributed on scatter the printed page. • The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.
Page 195 Condition Suggested solutions Wrinkles or • Ensure that the paper is loaded properly. creases • Check the paper type and quality. See “Paper Specifications” on page A.7. • Turn the stack of paper over in the paper tray. Also try rotating the paper 180°...
Page 196: Copying Problems
Condition Suggested solutions Character Voids Character voids are white areas within the parts of characters that should be solid black: • If you are using transparencies, try another type of transparency. Due to the composition of the transparency, some character voids are normal. •...
Page 197: Scanning Problems
Condition Suggested solutions Image rubs off the copy • Replace the paper in the paper tray with paper from a easily. new package. • In high humidity areas, do not leave paper in the machine for the extended periods of time. Frequent copy paper jams •...
Page 198: Faxing Problems
Condition Suggested solutions The unit scans very slowly. • Check if the machine is printing received data. Scan the document after the current job is completed. • Graphics are scanned more slowly than text. • Communication speed becomes slow in scan mode because of the large amount of memory required to analyze and reproduce the scanned image.
Page 199 Condition Suggested solutions The document does not • Make sure that the document is not wrinkled and you are feed into the machine. putting it in correctly. Check that the document is the right size, not too thick or thin. •...
Page 200: Common Linux Problems
Common Linux Problems Problem Possible Cause and Solution The machine doesn't print • Check if the printer driver is installed in your system. Open MFP configurator and switch to the Printers tab in Printers configuration window to look at the list of available printers.
Page 201 Problem Possible Cause and Solution The machine does not • Check if your machine is attached to your computer. appear on the scanners list Make sure that it is connected properly via the parallel or USB port and is turned on. •...
Page 202 • If you don't want to uninstall MFP driver and install it again, you may make the necessary symbolic link yourself. Please, log in as root user and invoke the following command: ln -sf /usr/local/bin/samsung/slpr /usr/bin/lpr 9.25 ROUBLESHOOTING...
Page 203 Problem Possible Cause and Solution Can't scan via Gimp • Check if Gimp Front-end has "Xsane:Device dialog.." Front-end. on the "Acquire" menu. If not, you should install Xsane plug-in for Gimp on the your computer. You can find Xsane plug-in package for Gimp on Linux distribution CD or Gimp home page.
Page 215 NDEX adding documents 6.27 date and time, set 1.35 ADF (Automatic Document Feeder), delay receive polling 6.26 load 4.3 delayed fax 6.23 ADF rubber pad, replace 8.13 display language, change 1.31 automatic dialing document group 6.18 jam, clear 9.2 one-touch 6.15 loading 1.12 speed 6.16 preparing 4.2...
Page 216 polling 6.26 poster, print 3.14 jam, clear power save mode, use 1.40 document 9.2 print order, set 3.4 paper 9.3 print resolution 3.9 printer driver, install Linux 7.4 Linux Windows 1.21 common problems 9.23 printer properties driver, install 7.4 Linux 7.11 printing 7.11 windows 3.2 scanning 7.13...
Page 217 scanning uninstalling Linux 7.13 MFP driver Windows 5.2 Linux 1.29 Windows searching Phonebook 6.20 Remote Control Panel 1.29 Secure Receiving mode 6.29 SmarThru 1.30 sending a fax automatically 6.7 connect 1.17 manually 6.8 mode, change 9.14 sharing printer, set 3.22 SmarThru install 1.21 uninstall 1.30...
Page 218 Visit us at: www.samsungprinter.com Home Rev.6.00...

Samsung SF-560 Series User Manual

Chapter 1: GETTING STARTED

Chapter 2: PAPER HANDLING

Chapter 3: PRINTING

Chapter 4: COPYING

Chapter 5: SCANNING

Chapter 6: FAXING

Chapter 7: USING YOUR PRINTER in LINUX

Chapter 8: MAINTENANCE

Chapter 9: TROUBLESHOOTING

Quick Links

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Summary of Contents for Samsung SF-560 Series