Troubleshooting - Ecoair ECO DC12 User Manual

TROUBLESHOOTING

Problem
Dehumidifier
does not start
Dehumidifier does
not dry the air as it
should
Dehumidifier runs
too much
Frost appears on
the coils
Controls cannot be
set
Fan noise
Water on floor
Possible Causes
The dehumidifier
is unplugged.
Dehumidifier has reached its
preset level or tank is full.
Tank is not in the
proper position.
Power failure.
Did not allow enough time
to remove the moisture.
Airflow is restricted.
Dirty filter.
The Humidity Control may
not be set low enough.
Doors and windows may not
be closed tightly.
Clothes dryer may be
blowing moisture-laden
air into the room.
Room temperature
is too low.
Area to be dehumidified
is too large.
Doors and windows are open.
Dehumidifier has been recently
turned on, or room temperature
is below 5°C.
The compressor will turn off
and the fan will automatically
continue to run for
approximately 3 minutes at a
fixed setting.
There is sound created when
wind passing the unit. That is
the sound of wind.
Hose connection may be loose. Check the hose connection.See the Removing Collected
Intend to use the tank to
collect water, but a hose
is attached.
The unit may have been
placed on an unever surface
What To Do
Make sure the dehumidifier ' s plug is pushed completely
into the outlet.
The dehumidifier automatically turns off when either
condition occurs. Change to a lower setting or empty
the tank and replace properly.
The tank must be in place and securely seated for the
dehumidifier to operate.
There is a protective time delay (up to 3 minutes) to
prevent tripping of the compressor overload. For this
reason, the unit may not start normal dehumidifying
for 3 minutes after it is turned back on.
When first installed, allow at least 24 hours to maintain
the desired dryness.
Make sure there are no curtains, blinds or furniture
blocking the front or back of the dehumidifier. See the
Choosing a Location section.
See the Care and Cleaning section
For drier air, press the "-" pad and set to a lower percent
value (%) or at LAUNDRY for maximum
dehumidification.
Check all doors, windows and other openings
are securely closed.
Install the dehumidifier away from the dryer.
The dryer should be vented to the outside.
Moisture removal is best at higher room temperatures.
Lower room temperatures will reduce the moisture
removal rate. Models are designed to be operated at
temperatures above 5°C.
The capacity of your dehumidifier may not be adequate.
Close all doors and windows to the outside.
This is normal. Frost will usually disappear
within 60 minutes. See the Automatic Defrost section.
This is normal. Wait approximately 3 minutes and set the
fan as desired.
This is normal.
Water section.
Disconnect the hose if using the tank to collect water.
See the Removing Collected Water section.
Move the dehumidifier onto another surface such as
a table top to test. Use a spirit level to test levelness.
8