ADDER A.I.M. User Manual
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ADDER A.I.M. User Manual

Adderlink infinity manager
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  • Page 1 AdderLink Infinity Manager User Guide Experts in KVM Extension Connectivity Solutions Solutions...

  • Page 2: Table Of Contents

    Contents Introduction Operation A.I.M. basics ......................3 Logging in ......................36 Supplied items .......................5 The Local OSD screen ..................37 Using the Remote OSD feature ..............38 Installation Further information Connections ......................6 Front panel indicators ..................7 Getting assistance ....................39 Installation requirements ..................7 Appendix A - Tips for success when networking ALIF units ....40 Appendix B - Troubleshooting .................42 Configuration Appendix C - Redundant servers: Setting up and swapping out .....44...

  • Page 3: Introduction

    ETH1 ETH2 ETH1 ETH2 MANAGEMENT SERVER www.adder.com The A.I.M. server front panel with status indicators COM 2 COM 3 COM 1 INDOOR USE ONLY The A.I.M. server rear panel. In normal use only the network and power connectors are used.

  • Page 4: A.i.m. Basics

    A.I.M. bAsIcs channels security Think of a channel as a ‘virtual transmitter’. It is virtual because the video, audio and Security considerations form a major part of A.I.M. operation, ensuring that users have USB streams of a channel do not necessarily have to originate from the same physical rapid access only to the systems for which they have permission.

  • Page 5: Active Directory

    Active Directory Permissions To streamline administration even further, A.I.M. supports Active Directory. By Permissions exist between Users, Receivers, and Channels. synchronizing with an LDAP/Active Directory server, details of users (including their By default, all users are granted permission to access ALL receivers. usernames and group memberships) can be securely synchronised from existing By default, all receivers have permission to connect to ALL channels.

  • Page 6: Supplied Items

    ITeMs AdderLink ETH1 ETH2 ETH1 ETH2 MANAGEMENT SERVER www.adder.com A.I.M. server unit 12V, 5A Power supply plus country-specific mains cable Rack mount brackets Information wallet containing: Four self-adhesive rubber feet Quick start guide Safety document...

  • Page 7: Installation

    Installation cONNecTIONs Power supply connection The A.I.M. server unit is supplied fully pre-loaded and permits no local user interaction. Important: Please read and adhere to the electrical safety information given within the Safety All configuration takes place remotely via the network connections and as a result only information section of this guide.

  • Page 8: Front Panel Indicators

    • If an existing A.I.M. server must be replaced, follow the important advice given within Appendix C (Swapping out an A.I.M. server). www.adder.com • When configuring the installation for multicasting (and to improve overall • ADM On when an administrator is logged in. Flashes when an...

  • Page 9: Configuration

    Configuration lOGIN FOR ADMIN UseRs This section covers configuration of the AdderLink Infinity Manager Suite for administrators. For details about the regular user interface, please see the Operation 1 Ensure that the A.I.M. server is powered on (allow 3 minutes before accessing). section.

  • Page 10: Adding Adderlink Infinity Units

    ADDING ADDeRlINk INFINITy UNITs When new ALIF transmitters and receivers are added to a network, they are designed to AdderLink Infinity manual factory reset automatically announce themselves* to the A.I.M. server. Once the A.I.M. server receives Where a previously configured ALIF unit is being added to a network for control by an their announcement(s), the ALIF units will be added to the administrator’s view of the A.I.M.

  • Page 11: Basic Steps For A New Configuration

    bAsIc sTePs FOR A NeW cONFIGURATION Notes on Zero-config networking When adding and configuring new devices using an A.I.M. server, these are the basic steps • If you are using a static zero-config address, then the recommended address to be set that you need to take: to at initial log in is 169.254.1.1 This will avoid any potential IP address clashes.

  • Page 12: The Dashboard Tab

    THe DAsHbOARD TAb The Dashboard is your main point of contact for checking and changing the general status of all A.I.M. operations. Click the DASHBOARD tab to view its initial home page. The various other Dashboard pages (e.g. Settings, Backups, Updates, etc.) are selectable within the blue section located just below the tabs.
  • Page 13 This allows information to be collected for diagnostic purposes. Do not use the full level groups has “allow exclusive mode” granted, then the user will have it granted, even if the rest unless advised by an Adder FAE. of the user’s usergroups have exclusive mode not granted.
  • Page 14 By default this is set at 25ms, which is sufficient for most graphics cards. Occasionally it Disable Isochronous Endpoint Alerts may be necessary to adjust this. An Adder FAE will advise if necessary. When an isochronous USB device is connected to the receiver there will no longer be a background Refresh warning message.
  • Page 15 Dashboard > Settings > Servers Dashboard > Settings > Network This page applies global network parameters to the A.I.M. network. This page is used to configure redundant operation for the A.I.M. servers. It is now possible to place two A.I.M. boxes on the same subnet. One A.I.M. box is the Syslog Enabled Primary (or Master) the other is the secondary (or Slave).
  • Page 16 Dashboard > Settings > Time Dashboard > Settings > Active Directory This page deals with all time related settings for the installation. This page sets up the active directory server, if there is one on your network, and to use active directory to maintain the user database.
  • Page 17 IMPORTANT: you are strongly recommended to arrange regular scheduled backups of your A.I.M. database. Adder cannot be held responsible for any loss of data, however caused. backup Options...

  • Page 18: Upgrading Firmware Globally On Alif Units

    Dashboard > Updates Dashboard > Active Connections Shows only connections that are currently active within the A.I.M. network. Please refer Upgrade AIM software to the Connection Log page section below. If you have downloaded an update file for A.I.M. software, you can upload it here to the A.I.M.
  • Page 19 Dashboard > Event Log This page lists events that have occurred within the A.I.M. system. A drop downlist box is available at the top of the page that allows you to filter log page entries to show only particular categories, as follows: •...

  • Page 20: The Channels Tab

    THe cHANNels TAb Channels > View Channels The Channels tab provides access to all settings and options related directly to the video, This page lists all channels that currently exist within the A.I.M. system. A channel is audio and USB streams, collectively known as channels, emanating from any number of automatically created for every transmitter when it is added and configured within the transmitters.
  • Page 21 Channels > Add or Configure a Channel From the View Channels page, you can add a new channel or configure an existing channel: • To create a new channel: Click the “Add Channel” option. • To configure an existing channel: Click for a channel.
  • Page 22 Channels > Add or Configure Channel Group Channel groups allow easy permission-granting for several channels at once. Permissions can be set to determine which users can access channels within a channel group. From the View Channels page, you can add a new channel group or configure an existing channel group: •...

  • Page 23: The Receivers Tab

    THe ReceIVeRs TAb Receivers > View Receivers The Receivers tab shows a paginated table of all receiver devices within the A.I.M. network. The table shows the following information for each receiver: Click the RECEIVERS tab to view the initial View Receivers page. •...
  • Page 24 Receivers > Configure Receiver From the View Receivers page, you can configure details for a receiver: • Click for a receiver. Note: If the IP address of the receiver is changed, the device will need to reboot itself. login Required Audio Input Type •...
  • Page 25 Receivers > Add Receiver Group or Configure Group From the View Receiver Groups page, you can create a new group or configure an existing group: • To create a new group: Click the “Add Receiver Group” option. • To configure an existing group: Click for a group.

  • Page 26: The Transmitters Tab

    THe TRANsMITTeRs TAb Transmitters > View Transmitters The Transmitters tab shows a paginated table of all transmitter devices within the A.I.M. The table shows the following information for each receiver: network. • Name • Online status Click the TRANSMITTERS tab to view the transmitters page. •...
  • Page 27 By default this is set at 25ms, which is sufficient for most graphics cards. Occasionally it Device Name, Description and Location may be necessary to adjust this. An Adder engineer will advise if necessary. These are useful identifiers for the transmitter unit and its exact location. These become even more valuable as the number of transmitters within the system increases.
  • Page 28 Transmitters > Configure New Transmitter This page is displayed whenever a new transmitter is added to the network. The IP Address 1 field, showing 0.0.0.0, is for an unconfigured device on its zero config address. Before A.I.M. can add the device into its database, a new IP address must be added to IP Address 1.

  • Page 29: The Servers Tab

    THe seRVeRs TAb Servers > Configure Server The Servers tab shows a table of all servers within the A.I.M. network. When you click for a particular server, this page lists information about the unit and allows several basic settings to be configured. Click the SERVERS tab to view the page.

  • Page 30: The Users Tab

    THe UseRs TAb Users > View Users page The Users tab shows a paginated table of all users within the A.I.M. network. Within the The table shows the following information for each user: list, the admin user is always present and cannot be deleted - in order to avoid being •...
  • Page 31 Users > Add User or Configure User page From the View Users page, you can add a new user or configure an existing user: • To add a user: Click the “Add User” option. • To configure an existing user: Click for a user.
  • Page 32 Users > Add User Group or Configure Group page From the View User Groups page, you can create a new group or configure an existing group: • To create a new group: Click the “Add User Group” option. • To configure an existing group: Click for a group.
  • Page 33 Users > Active Directory To simplify integration alongside existing systems within organisations, A.I.M. can be synchronized with an LDAP/Active Directory server. This allows a list of users (and user groups), together with usernames and group memberships to be quickly imported and kept up to date.

  • Page 34: The Presets Tab

    THe PReseTs TAb Presets enable multiple actions to be pre-defined so that they can be initiated with a The Presets page is where the admin user can create and configure new and existing presets. single action. This feature is particularly useful when switching multiple AdderLink Infinity units, such as in the example below where multiple video heads need to be switched in Click the PRESETS tab to view the Presets page.
  • Page 35 Presets > Add or Configure Presets page From the Presets page, you can add a new preset or configure an existing preset: • To create a new preset: Click the “Add Preset” option. • To configure an existing preset: Click for a preset.

  • Page 36: The Statistics Tab

    THe sTATIsTIcs TAb The Statistics tab provides an opportunity to view a range of real-time data measurements related to any links within the A.I.M. network. This is particularly useful for optimization and troubleshooting purposes. Click the STATISTICS tab to view the page. To view statistics 1 Choose the unit(s).

  • Page 37: Operation

    Operation Hotkey shortcuts For non-admin users, the On-Screen Display provides a clear way to choose and access multiple channels. The following standard shortcuts are available for use with the Local OSD (and Remote OSD). These default hotkey combinations can be altered within the Dashboard > Settings lOGGING IN >...

  • Page 38: The Local Osd Screen

    THe lOcAl OsD scReeN Once logged in, the list of channels for which you click to logout have permission are shown in the Local OSD (blue) screen. Top corner icons • To choose a channel/preset, click on one of the Enter ‘Remote OSD’...

  • Page 39: Using The Remote Osd Feature

    Using the Remote OsD feature The Remote OSD feature allows authorized users to access and take control of 5 The Remote OSD for the chosen ALIF receiver will be displayed. Remote OSDs always AdderLink Infinity receivers other than the one to which they are connected. Once have a yellow background to differentiate them from the standard local OSD: linked in, users can then determine which channels the remote receivers should link with.

  • Page 40: Further Information

    Use our forum to access FAQs and discussions. • Warranty • Technical support – www.adder.com/contact-support-form • Radio frequency energy statements For technical support, use the contact form in the Support section of the adder.com website - your regional office will then get in contact with you.

  • Page 41: Appendix A - Tips For Success When Networking Alif Units

    • Ensure high bandwidth between the two L2 switches and very high bandwidth between the top L2 and the L3. Typically 10GB and 20GB, respectively for 48 port L2 For the latest list of switches known to work with ALIF and switches. setup instructions for them, please go to www.adder.com continued...
  • Page 42 Configuring the switches and devices The layout is vital but so too is the configuration: • Enable IGMP Snooping on all L2 switches. • Ensure that IGMP Fast-Leave is enabled on all switches with ALIF units connected directly to them. •...

  • Page 43: Appendix B - Troubleshooting

    APPeNDIX b - Troubleshooting Problem: The video image of the ALIF receiver shows horizontal lines across Remedies: the screen. • Ensure that IGMP snooping is enabled on all switches within the subnet. This issue is known as Blinding because the resulting video image looks as though you’re •...
  • Page 44 Remedies: • Apple Mac with Nvidia graphics - Use the Adder utility for Macs (contact • Ensure that the ALIF units and the A.I.M. server are located within the same subnet. technical support).

  • Page 45: Appendix C - Redundant Servers: Setting Up And Swapping Out

    APPeNDIX c - Redundant servers: setting up and swapping out This appendix contains two main sections related to the creation and repair of A.I.M. server installations that employ redundancy. • Setting up A.I.M. server redundancy - below • Swapping out an A.I.M. server - on next page setting up A.I.M.

  • Page 46: Swapping Out An A.i.m. Server

    169.254.1.3 address and upgrade to 3.0. After the upgrade, reboot the unit. hand corner of every page of the management suite (just below the Adder logo). 3 The replacement server should begin communicating with primary server and Set the IP address of the new A.I.M.

  • Page 47: Appendix D - Glossary

    APPeNDIX D - Glossary Internet Group Management Protocol Jumbo frames (Jumbo packets) IGMP snooping Where an ALIF transmitter is required to stream video to The IGMP messages are effective but only operate at Since its commercial introduction in 1980, the Ethernet two or more receivers, multicasting is the method used.
  • Page 48 spanning Tree Protocol (sTP) AlIF transmitter video settings In order to build a robust network, it is necessary Each ALIF transmitter includes controls to help you to include certain levels of redundancy within the customize how video data is transmitted. When configured interconnections between switches.
  • Page 49 Forwarding modes In essence, the job of a layer 2 switch is to transfer as So which one to choose? The Cut-through method has the So why are Layer 2 and Layer 3 of particular importance fast as possible, data packets arriving at one port out to least latency so is usually the best to use with AdderLink when discussing AdderLink Infinity? Because the successful another port as determined by the destination address.

  • Page 50: Appendix E - A.i.m. Api

    APPeNDIX e - A.I.M. API The A.I.M. API provides access for external applications to key routines used within the Input parameters: A.I.M. server. This appendix provides a reference to the available methods. - username - password API version: 2 - v (the A.I.M. API version this request is designed for) changelog Output values: •...
  • Page 51 logout get_devices This method was last updated in API version 1, and is compatible with API requests from This method was last updated in API version 2, and is compatible with API requests from version 1 onwards. version 2 onwards. The authentication token provided by the Login function can be used until the logout This function returns a list of devices.
  • Page 52 get_devices (continued) Examples - for each device: Input: - attribute: item (e.g. 17th device) /api/?v=2&method=get_devices&token=xxxxx /api/?v=2&method=get_devices&device_type=tx&page=2&results_per_ - d_id (device id) page=3&token=xxxxx - d_mac_address (device MAC address) Output: - d_name (device name) <api_response> - d_description (device description) <version>2</version> - d_location (device location) <timestamp>2012-09-12 14:56:11</timestamp>...
  • Page 53 get_devices (continued) <d_valid_backup_firmware>1</d_valid_backup_firmware> <con_control>1</con_control> <d_firmware>2.1.15747</d_firmware> <con_start_time>2012-09-07 13:33:19</con_start_time> <d_backup_firmware>2.1.15747</d_backup_firmware> <con_end_time/> <d_date_added>2012-07-13 17:50:04</d_date_added> <u_username>admin</u_username> <count_transmitter_channels>3</count_transmitter_channels> <u_id>1</u_id> <custom_settings>0</custom_settings> <c_name>Channel 1</c_name> </device> <count_receiver_groups>1</count_receiver_groups> </devices> <count_users>1</count_users> </api_response> <custom_settings>0</custom_settings> get_channels </device> This method was last updated in API version 2, and is compatible with API requests from </devices>...
  • Page 54 get_channels (continued) <channel item=”1”> - for each channel: <c_id>3</c_id> - attribute: item (e.g. 17th channel) <c_name>Channel 1</c_name> - c_id (channel id) <c_description>Description for Channel 1</c_description> - c_name (channel name) <c_location>Location of Channel 1</c_location> - c_description (channel description) <c_favourite>false</c_favourite> - c_location (channel location) <view_button>disabled</view_button>...
  • Page 55 get_presets Examples This method was last updated in API version 1, and is compatible with API requests from Input: version 1 onwards /api/?v=1&method=get_presets&token=xxxxx This simple function returns a list of presets available to the authenticated user. Output: <api_response> Input parameters: - token <version>1</version>...
  • Page 56 connect_channel connect_preset This method was last updated in API version 2, and is compatible with API requests from This method was last updated in API version 1, and is compatible with API requests from version 1 onwards version 2 onwards This simple function connects all channel-receiver pairs in a preset.
  • Page 57 disconnect_channel disconnect_preset This method was last updated in API version 2, and is compatible with API requests from This method was last updated in API version 1, and is compatible with API requests from version 2 onwards version 1 onwards This function disconnects a receiver, a number of receivers, or all connected receivers.

  • Page 58: Warranty

    • No user serviceable parts within power adapter - do not dismantle. Adder will replace or repair it free of charge. No liability can be accepted for damage due • Plug the power adapter into a socket outlet close to the module that it is powering.

  • Page 59: Radio Frequency Energy

    RADIO FReqUeNcy eNeRGy All interface cables used with this equipment must be shielded in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. European EMC directive 2004/108/EC This equipment has been tested and found to comply with the limits for a class A computing device in accordance with the specifications in the European standard EN55022.
  • Page 60 Web: www.adder.com Contact: www.adder.com/contact-details Support: forum.adder.com © 2013 Adder Technology Limited All trademarks are acknowledged. www.ctxd.com Documentation by: Part No. MAN-AIM • Release 3.0a...

  • Page 61: Index

    Index Active Directory 4,32 Dashboard IP port Receivers Transmitters active connections page 17 connecting 6 add receiver group page 24 configure transmitter page 26 backups page 16 configure group page 24 update firmware 26 Base DN 15 connection log page 17 configure receiver page 23 view transmitters page 25 Browsers...

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