CognitiveTPG Advantage LX User Manual
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CognitiveTPG Advantage LX User Manual

Desktop label printer
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Advantage LX Desktop Label Printer
USER GUIDE
LXG-UG00000 Rev. B 11/12

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  • Page 1 Advantage LX Desktop Label Printer USER GUIDE LXG-UG00000 Rev. B 11/12...
  • Page 2 All information in this document is subject to change without notice, and does not represent a commitment on the part of CognitiveTPG. No part of this document may be reproduced for any reason or in any form, including electronic storage and retrieval, without the expressed written permission of CognitiveTPG.

  • Page 3: Table Of Contents

    Setting up the Advantage LX Printer ..........8 Loading Thermal Transfer Ribbon ............ 10 Self-Testing: ....................12 Chapter 3: Installing CognitiveTPG Printer Administrator and Print Drivers ..13 Downloading CognitiveTPG Printer Administrator ....13 CognitiveTPG Printer Administrator Utility........14 Chapter 4: Cleaning and Maintenance ............23 Cleaning the Printer ................

  • Page 4: Chapter 1: Introduction

    Chapter 1: Introduction Welcome Congratulations on the purchase of a CognitiveTPG Advantage LX desktop label printer. The Advantage LX carries on the well-known durability of the widely used Blaster printer line. CognitiveTPG is committed to providing a reliable product and user experience.

  • Page 5: Printer Feature Overview

    Printer Feature Overview Front/Rear view Front View Rear View Serial, Parallel, Ethernet (4-inch Model Shown) Component Function A - Power Indicator Indicates power status ON – printer on and ready to print OFF- no power applied B - Ready Indicator Indicates printer status GREEN –...
  • Page 6 Advantage LX Communication Interfaces (2” and 4” Model Detail) 2” 4” SERIAL 9-PIN EThERNET CENTRONICS (DTE Device) Parallel 1284-b NOTE: Interfaces shown apply to Advantage LX printers with S/N’s starting with “L” Inside view Common Components for All Models (Direct Thermal and Thermal Transfer) (TT Printer Shown)
  • Page 7 Component (DT & TT Models) Function A - Printhead Printing mechanism B - Platen Roller Friction feed printing surface C - Printhead Latches Latches for printhead mechanism D - Media Guide & Spindle Holds and guides label roll Components for Thermal Transfer Models Component (TT Models) Function E - Ribbon Take-up Driver Ribbon take-up core mount and driver...

  • Page 8: Chapter 2: Printer Installation

    Chapter 2: Printer Installation Setting up the Advantage LX Printer Connecting the Interface and Power Cables IMPORTANT! PRIOR TO CONNECTING ANy INTERFACE CAbLE AND POWER CAbLE TO PRINTER, MAkE SURE POWER OFF PRINTER IS OFF. Connect power cable to AC adapter...
  • Page 9 WITh PRINThEAD. PRINThEAD MAy bE hOT AFTER PRINTING. Unpack and prepare outward wound or inward wound media for installation into printer. NOTE: USE ONLy  COGNITIvETPG APPROvED MEDIA. FOR MORE INFORMATION ON COGNITIvETPG APPROvED SUPPLIES, CONTACT US AT 800-732-8950 OR AT COGNITIvETPG.COM.

  • Page 10: Loading Thermal Transfer Ribbon

    Position ribbon in front of printer with supply core closest to printer IS FOR ThERMAL and text on ribbon leader facing TRANSFER (TT) down. Raise dust cover. ADvANTAGE LX PRINTERS. USE ONLy COGNITIvETPG APPROvE ThERMAL RIbbON. FOR MORE INFORMATION ON...
  • Page 11 Loading Thermal Transfer Ribbon (Continued) Gently lower the printhead but DO NOT LATCh printhead at this time. Align the notch on the left side of the ribbon take-up core with the left ribbon take-up driver. Gently pull the right ribbon take- REMINDER: ThE TEXT up mount and insert the right side ON ThE RIbbON...

  • Page 12: Self-Testing

    Self-Testing: NOTE: AFTER PRINTING A SELF- TEST, PRINTER IS IN hEXIDECIMAL DUMP MODE. CyCLE PRINTER’S POWER TO RETURN TO NORMAL OPERATION. Press and hold the feed button while Release feed button when printing turning printer ON. begins and printer will conduct a self- test and print a configuration label.

  • Page 13: Chapter 3: Installing Cognitivetpg Printer Administrator And Print Drivers

    LX drivers and the Cognitive Printer Configuration Utility. Additionally, it can be used WILL ALSO LOAD with the latest utility -- CognitiveTPG Printer Administrator. PRINT DRIvERS CognitiveTPG Printer Administrator is a Java based utility designed for installation on FOR COGNITIvETPG various operating system platforms. Administrator allows complete control over the LAbEL PRINTERS.

  • Page 14: Cognitivetpg Printer Administrator Utility

    CognitiveTPG Printer Administrator Utility Connection Settings Connecting Via Serial 1. Select Use Serial Connection radio dial 2. Select the Com Port to which the printer is connected 3. Select the printer’s baud Rate setting 4. Click Connect. NOTE: FOR SERIAL...

  • Page 15: Printer Settings

    Serial Connection Parameters • Baud Rate • XON/XOFF • Buffer Size • Buffer Overflow hELPFUL TIP: PRINT Connecting Via Ethernet A SELF TEST TO 1. Select the Use Network Connection radio dial DETERMINE PRINTER’S 2. Input the printer’s IP Address if static IP Address is to be used, otherwise, with CURRENT SETTINGS.
  • Page 16 No-Media Timeout The no media timeout value represents the number of inches of media fed through the printer without detecting an index mark prior to reporting an error. EXAMPLE: IF NO MEDIA TIMEOUT IS SET TO 12, THE PRINTER WILL CONTINUE TO FEED 12 INCHES OF MEDIA WITHOUT DETECTING AN INDEX MARK BEFORE REPORTING AN ERROR. Debug Report Level Specifies the method by which the printer reports error. values: None = Turns error reporting Off.
  • Page 17 Select direct thermal or thermal transfer based on the model of Advantage LX printer REqUIRES ThE USE OF and the type of media being used. Thermal transfer Advantage LX printers can be set to A ThERMAL TRANSFER operate in direct thermal mode.
  • Page 18 Auto Recalibration Check and Apply Enable Auto Recalibration and the printer will automatically attempt to recalibrate in the event an index mark is not detected. Auto Top Of Form Check and Apply Enable Automatic TOF and the printer will feed a label when the printer is turned ON or the printhead is latched.
  • Page 19 3. Select the Font or Object to be stored and click Ok. IN PRINTER MEMORy. FILE NAME MUST bE 8 Deleting Fonts and Objects ChARACTERS OR LESS. 1. Select the Fonts and Objects tab in CognitiveTPG Printer Administrator. 2. Highlight the Font, Object or Graphic to be deleted. 3. Click the Delete Selected Objects button.

  • Page 20: Profile Management

    Profile Management Manage the settings of the Advantage LX using the Profile Management section of CognitiveTPG Printer Administrator. Profile Management displays a list of the printer’s current variable settings. Obtaining Printers Current Profile 1. Select the Profile Management tab in CognitiveTPG Printer Administrator.

  • Page 21: Firmware Upgrade

    NOTE: IF yOUR COMPUTER IS CONNECTED TO ThE INTERNET, USE ThE “GET LATEST FIRMWARE FROM COGNITIvETPG” bUTTON. ThIS ACTION WILL ALSO LOAD 2. Click the Select Firmware File button. CURRENT FONTS. 3. Select the appropriate Firmware file and click Ok.
  • Page 22 Use the Script Editor in CognitiveTPG Printer Administrator to send programming language code to the printer. For more information on programming CPL please refer to the CPL Programmers guide located on the CognitiveTPG Web site www. CognitiveTPG.com. Sample Test Script in CPL:...

  • Page 23: Chapter 4: Cleaning And Maintenance

    AND vOID WARRANTy. COGNITIvETPG RECOMMENDS USING A CERTIFIED CLEANING PEN FOR CLEANING ThERMAL PRINThEAD. 2. Gently clean the printhead (A), platen roller (B) and media path using a CognitiveTPG approved cleaning pen, card or a soft, lint-free cloth saturated with 99% isopropyl alcohol. Cleaning Supplies Advantage LX Cleaning Supplies Part # Size (inches) Items per box...

  • Page 24: Chapter 5: Troubleshooting & Default Settings

    Chapter 5: Troubleshooting & Default Settings Use the chart below for troubleshooting your Advantage LX printer prior to contacting Technical Support. If you are unable to resolve the problem using the chart below, please contact our Technical Support. Symptom Possible Cause...
  • Page 25 The Advantage LX ships with the following default settings: Parameter Default Setting Programming Language CPL - Cognitive Programming Language Speed 3 ips (76 mm/sec) Label Width 2” Models: 220 (2.2” or 56 mm) 4” Models: 409 (4.09” or 104 mm) Label Length Measure label (automatically measures and sets label length at power up) Indexing Type Reference Point 0,0 (upper left corner) Auto Top of Form Enable Label Present Advance Label 75 (0.75” or 19 mm)

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