COMPRO IP70 User Manual

COMPRO IP70 User Manual

Day & night megapixel/hd h.264 network camera
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IP70
Day & Night Megapixel/HD
H.264 Network Camera
User's manual

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Summary of Contents for COMPRO IP70

  • Page 1 IP70 Day & Night Megapixel/HD H.264 Network Camera User’s manual...
  • Page 2 IP70 IP Camera User’s Manual www.comprousa.com Copyright © 2001-2010. Compro Technology, Inc. No part of this document may be copied or reproduced in any form or by any means without the prior written consent of Compro Technology, Inc. Compro, VideoMate, Poladyne, Play with Power, and the Compro logo are trademarks of Compro Technology, Inc.
  • Page 3: Table Of Contents

    IP70 IP Camera User’s Manual Table of Contents Important Safety Notice................4 Product Overview ..................5 Package Contents ..................5 Product Description .................. 6 Key Features ..................... 7 Specifications ................... 7 System Requirements ................9 Hardware Installation ................10 Hardware Overview (Name of Each Part) ..........10 Connect Your IP Camera ................
  • Page 4: Important Safety Notice

    IP70 IP Camera User’s Manual Important Safety Notice Please follow the steps below to protect your IP camera:  Please place the IP camera on a level surface and out of direct sun shine.  Please keep the IP camera inside house and away from water, dust, humidity or magnetic products.
  • Page 5: Product Overview

    RJ-45 LAN Network Camera (5V, 2A) Cable Screw for Ceiling Installation Guide Installation CD Mount x 3 Screw Mount x 3 Important! Please do not use the adaptor that not from Compro technology, it may cause damage of your IP camera.
  • Page 6: Product Description

    IP70 ensures instant responses when security is compromised. Along with IR support, insufficient light is no longer an issue to capture the most crucial images in the dark alleys. In addition, the IP70 built-in the compact MicroSD slot for local image storage.
  • Page 7: Key Features

    IP70 IP Camera User’s Manual Day & Night Support for Any Lighting Condition IP70 features a unique design of its class integrating a professional class of light sensor IR solution for 24 hours and 7 days surveillance under any lighting condition.
  • Page 8 IP70 IP Camera User’s Manual 60° horizontal Angle of View Focusing Range 0.5m ~ INF Minimum IR Mode: 0 lux; using built-in IR light in darkness  Illumination up to 8m Color Mode: 1.0 lux  Shutter Time 1/5 ~ 1/16000 Sec...
  • Page 9: System Requirements

    IP70 IP Camera User’s Manual Smart Detection  Web Browser Internet Explorer Monitor the current condition of the monitor area  (ActiveX) via Internet Explorer Capture a still image and save it in JPG format on  Alarm and event management: FTP, I/O alarm, ...
  • Page 10: Hardware Installation

    IP70 IP Camera User’s Manual Hardware Installation Hardware Overview (Name of Each Part) IR Lamp (inside, x6) Light Sensor Lens Speaker LED Light Microphone MicroSD card slot (On the right side) Wireless Adaptor Connector Reset Button (USB type) I/O port...
  • Page 11: Connect Your Ip Camera

    IP70 IP Camera User’s Manual Connect Your IP Camera The picture below shows the basic connection of IP70 camera: To MODEM 1. LAN cable from hub/router to PC: If your LAN cable from PC has been connected to the Cable/ADSL MODEM before, please re-connect it to the LAN port of your hub/router.
  • Page 12: Wireless Connection

    IP70 IP Camera User’s Manual Wireless Connection With the IP70 wireless adaptor, you also have the option of using the wireless connection method. Please keep in mind that you can only have one active connection only, via LAN or wireless.
  • Page 13: Disassembly And Assembly The Camera Stand

    IP70 IP Camera User’s Manual Disassembly and Assembly the Camera Stand The camera stand is already install to the camera when it out from Compro, if you need to disassemble and assemble the stand, please follow the picture below to disassemble and assemble it.
  • Page 14: Mounting On The Wall Or Ceiling

    Mounting on the Wall or Ceiling If user wants to set IP70 on the wall or ceiling, please use the screws to fix the bracket on the flat surface. After the bracket is fixed on the wall, please try to adjust the angle to the desire position.
  • Page 15 IP70 IP Camera User’s Manual IP70 Digital I/O Connector Block The I/O connector on the back of the IP70 provides a central interface between your home security system and various output devices. The two digital inputs are normally used with security sensors, e.g. passive infrared sensor (PIR), smoke detector, door/window open sensor, etc.
  • Page 16: Software Installation

    IP70 IP Camera User’s Manual Software Installation Before Compro software installation, user has to make sure the IP Camera is beside you. The wizard of ComproView Installer on the installation CD will help you to step-by-step install IP camera hardware and software on your system.
  • Page 17 IP70 IP Camera User’s Manual 4. Check the LED light of IP camera is working properly. And click “Next” to searching your camera. 5. If you see the Windows Security Alert while searching your camera, please click “Unblock”. 6. Step2: The wizard will searching all the available cameras from your local network.
  • Page 18 IP70 IP Camera User’s Manual 8. Step3: We recommend you input the new password to protect your system. Or you can click “Next” to pass this process. (The default password is “admin”) 9. Please check the camera name, date and time settings.
  • Page 19 The iDDNS is a free DDNS (Dynamic Domain Name Service) service from Compro. If you are using floating IP, you need to apply the DDNS service to create a hostname that points to your home or office IP address, and provides easy-to-remember URL for quick access in anytime, anywhere.
  • Page 20 IP70 IP Camera User’s Manual 14. Step6: Here will display the old and new settings, if ok, please click “Next”, or click ”Previous” back to previous settings. 15. Step7: System will save and reload the new settings on your camera.
  • Page 21 IP70 IP Camera User’s Manual 18. You can click “Install ComproView” to install ComproView software on your system or you can click “Main Menu” to exit installation. 19. Select your language ComproView software installation. 20. Please read the license agreement, then select “I accept the terms of...
  • Page 22 IP70 IP Camera User’s Manual 22. Depends on user’s demand to choose “Complete” “Custom” selection, and then press the “Next” button to continue the install process. “Custom” 23. If user chooses selection, user could choose the specific file folder to install the program.
  • Page 23 IP70 IP Camera User’s Manual 26. After the install process completed, the ComproView system is finished the installation. Please click “Yes” to restart your system. 27. After restart your system, you will see the iWizard and ComproView icons on your desktop. You can click the “iWizard” to change your camera setup...
  • Page 24 IP70 IP Camera User’s Manual IR lamps and LED Light of IP70 Camera When you connect the power of IP70 camera, the camera will start booting procedure. The IR lamps and LED light will be lighting as the following procedure: 1.
  • Page 25 IP70 IP Camera User’s Manual Software for the IP70 Camera The software for IP70 camera includes 3 major parts to help you using the IP camera: 1. iWizard Installer iWizard utility: Install camera hardware/software and help you to quick setup your IP camera.
  • Page 26: Access Ip Camera

    IP70 IP Camera User’s Manual Access IP camera Compro Technology provides a range of access method to access and using the IP camera that you’ve just installed. Accessing a single camera via the Internet Explorer (WebVUer) which is found on all Desktop/Laptop/Nettop with Windows system installed.
  • Page 27 The default user name and password is “admin”. 4. After enter the valid username and password, Internet Explorer will show up the message to warning user to install the software from “Compro technology, Inc.” 5. Please press the selection and choose to install the ActiveX...
  • Page 28 IP70 IP Camera User’s Manual 6. And then the reconfirmation dialog will appear on the screen, please press “Install” button install USAtciveX.cab ComproClientActivex.cab to your system. 7. After ActiveX install completed, if the Windows Security Alert dialog appears, please, click “Unblock” to unblock it from firewall.
  • Page 29 IP70 IP Camera User’s Manual 8. Now you can start to use web browser for watch live video and controls IP camera. Important! If your IP camera falls behind firewalls, you will need to set port forwarding for ports 80 and 554 (default value) to the internal IP address of the camera.
  • Page 30: Controls The Ip Camera In Internet Explorer

    IP70 IP Camera User’s Manual Controls the IP camera in Internet Explorer In the first page, you can see the basic control panel in the top and below on the left, and below on the right is the live video.
  • Page 31 IP70 IP Camera User’s Manual Communicate: This feature will allow you to direct talk from your PC’s microphone to the IP camera’s speaker. Move the mouse cursor to the communicate button, it will display the message of “Right click to setup”, please right-click your mouse and select “Setting”...
  • Page 32: Configuring The Ip Camera

    IP70 IP Camera User’s Manual Configuring the IP camera Please click the “Setup” button on the up-right of live view window. The setup page will as the picture below, you can setup the detail of IP camera from here: Information and...
  • Page 33 IP70 IP Camera User’s Manual If you need to watch the live pictures on your mobile phone or PDA devices. Please select the “Enable 2 stream (include 3GPP)” to enable the Stream-2 video. Available mode in Stream-1: Resolution SXGA VGA (640x480)
  • Page 34 IP address. (In the case below, the “compromk” is input by yourself in installation process.) Active Bandwidth Management When network congestion occurs, Compro network camera can intelligently force down current user-defined video bit rate and bring it back when healthy bandwidth level becomes available. This avoids video quality deterioration (frame dropping) by restricting network camera to send excessive amount of data while the network is already overloaded.
  • Page 35 Turn On/Off the LED indicator in case that you do not want any others notice about the camera is working on. IR Light Control: IP70 built-in the IR light sensor and IR lamps can fit different light situations and provides the 24-hours, 7-days monitoring. IR Lamps (Inside)
  • Page 36 IP70 IP Camera User’s Manual The IR light sensor can detect the indoor light condition and turn on/off the IR lamps; you can setup the IR light operation mode in Auto, Always On, Always Off, or By Schedule. For schedule on/off the IR sensor and lamps, you can directly input the open and close time you desired, and select always on or during special week days.
  • Page 37 IP70 IP Camera User’s Manual Audio Settings Here you can setup to enable or disable the audio and also adjust the volume up and down. The Stream-2 audio is available when you turn on the Stream-2 feature in video settings and support the 3GPP mode only.
  • Page 38 PPPoE network. Wireless: If you have installed the Compro wireless adaptor in your IP camera, you can setup the wireless in this page. Please click the “Use Wireless First” to enable the wireless reception in the future. And then setup the IP address and the access point details.
  • Page 39 DDNS: Click here to enables the DDNS (Dynamic Domain Name Service) service, recommended to use the Compro iDDNS service. Or if you already have the account from DynDNS or no-ip, you can input the domain name in here for more easily to access your IP camera.
  • Page 40 IP70 IP Camera User’s Manual UPnP: Click here to enable/disable the UPnP settings of IP camera in your local network. Also, you can change the device name by yourself. If you want to use the IGD (Internet Gateway Device) protocol on your IP camera, please click and enable it.
  • Page 41 IP70 IP Camera User’s Manual As of August 2010, SMTP and SSL settings for Hotmail and Gmail are as follows: SMTP Hotmail smtp.live.com Google Mail smtp.gmail.com 465 In [Authentication Method], select [Login]. Enter a complete email address in [User Name] field: xxxx@xxxx.com. Other SSL webmail platforms are not tested.
  • Page 42 IP70 IP Camera User’s Manual If you don’t want the preset region, please select the region number and click “Delete” to delete it. I/O Status: Here will display your input devices status for your reference. Recording Setup In addition to the capability of storing event snapshots to local SD Card slot (card not included), this camera also supports storage of video clips (audio may be included if enabled) to either the local or the remote storage device.
  • Page 43 IP70 IP Camera User’s Manual 5. File Management: Once the selected storage is full, the oldest file will automatically be overridden. 6. Recording Setup: Click on [Next] to setup recording methods: Event-based or Scheduled. Event-based Recording: Records when motion, audio and I/O are triggered (multiple choices).
  • Page 44 IP70 IP Camera User’s Manual Multi-Camera Here you can set up another IP camera, switch multi cameras, and maintain different channel surveillance. When you add new IP camera, you need to input the IP address, username, and password. After the data is saved, it shows the status of new IP camera.
  • Page 45 IP70 IP Camera User’s Manual Maintenance Here provides the current information about your IP camera, history log, Compro contact information and maintenance your IP camera. IP Camera Information Here you can check the firmware version of your IP camera IP camera System Log...
  • Page 46: Access The Ip Camera Via Iphone/Mobile Device

    IP70 IP Camera User’s Manual Access the IP Camera via iPhone/mobile device Compro provides web browser support via MJPEG mode (video only) on wide range of PC, NB, Mobil Phone, PDA, Nettop, MID devices to view the IP camera video anytime, anywhere and anyplace.
  • Page 47: Access The Ip Camera Via 3Gpp Mobile Phone

    IP70 IP Camera User’s Manual Access the IP Camera via 3GPP Mobile Phone You can access the desired IP camera via compatible 3GPP mobile phone when both the IP camera has a working internet connection and the mobile phone has a good connection on the GPRS or 3G network.
  • Page 48: The Internet Setting

    The IP camera connection could follow the method below: 1. If user’s PC is support Universal Plug and Play (UPnP™) service and network setting is in DHCP, the Compro IP70 will auto detected and add it into the My Network place.
  • Page 49: Ddns Setup And Port Forwarding

    When it successes, you can click “Create Shortcut” to create the shortcut on your desktop for more convenient use. The iDDNS is a free DDNS service from Compro. If you are using floating IP, you need to apply the DDNS (Dynamic Domain Name Server) service to create a hostname that points to your home or office IP address, and provides easy-to-remember URL for quick access in anytime, anywhere.
  • Page 50 IP70 IP Camera User’s Manual If you see the exclamation mark in the HTTP or RTSP port after setup. That means you have to setup the port forwarding on your router to enables you can access the camera from internet.
  • Page 51 IP70 IP Camera User’s Manual remote viewing of the IP camera. Once the above steps are done, you should be able to log-on to the camera from a remote location. Please type in the DDNS address or the static IP address depending on your configuration.
  • Page 52 Status Indicator go out. 2. After about 5 seconds, the Status Indicator brightens up again. It means that the IP camera is back to the factory default. 3. Please re-install the Compro IP70 using the one of above method. Reset Button...
  • Page 53: Firmware Update

    IP70 IP Camera User’s Manual Firmware Update You can download the latest firmware from Compro’s website. http://www.comprousa.com After download the file, please go the web interface of IP camera control, and select the download file to update your firmware. Click Setup  Maintenance (upper-right)  Maintenance (left) and select...
  • Page 54: Troubleshooting

    IP70 IP Camera User’s Manual Troubleshooting During the course of installation, you may encounter various issues in regards to the usage of either the camera or the ComproView software. The following pages contain the list of troubleshooting procedures which should help you overcome any difficulties.
  • Page 55 IP70 IP Camera User’s Manual However, should the scanning returned zero cameras found then we can start the following troubleshooting procedure. Hardware wiring check a. Please check that the camera had been connected to either the wired or wireless network and had been powered on for 1 minute. You can check the status of the IP camera by checking the front blue LED.
  • Page 56: Trouble With The Activex Client

    IP70 IP Camera User’s Manual this camera is at 192.168.0.128. Note: You can check the status of the connection by logging into your router  maintenance  log or similar wordings in your router. Camera Reset After you’ve check through the above steps, you should be able to use the iWizard Utility to scan for the camera which you’ve just installed.
  • Page 57 IP70 IP Camera User’s Manual b. Ensure that the ActiveX had been correctly registered with your Internet Explorer. Please check that you’ve got both the ComproClientActivex and USActiveX control components registered under Tools -> Manage Add-ons.
  • Page 58 If you’ve done all of the above and still unable to get the video / audio on the browser, please delete all of the files under OS Drive\Program Files\Compro Embedded and reinstall the ActiveX client. Finally, if you encountered the error where the browser returned “213 file not found”, please restart your computer...
  • Page 59: Remote Viewing Via Internet Explorer

    IP70 IP Camera User’s Manual Remote Viewing via Internet Explorer It is likely that you may wish to check the video or audio of the IP camera from a remote location. The following are the steps which you will need to perform in order for a successful viewing.
  • Page 60: Contacting Compro Technical Support

    IP70 IP Camera User’s Manual 3. Please enable port forwarding in the router which the IP camera connected. You may need to consult the manufacturer of your router. Note: Your router may require a reboot after port forwarding had been set.

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