Accu-Chek Go User Manual
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Accu-Chek Go User Manual

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  • Page 1 ® Exclusively for Long-Term Care User’s Manual...
  • Page 2 Should you have any questions, the ACCU-CHEK Customer Care service center is available 24 hours a day. Call 1-800-440-3638. To start testing quickly, you can also refer to the ACCU-CHEK Go Quick Reference Guide. Last updated user information: January 2006...

  • Page 3: Table Of Contents

    Contents Chapter 1: Understanding the ACCU-CHEK Go System................4 Connecting (or Changing) the Battery .....................6 Setting the Time and Date ........................7 Setting the Alarm Clock Function ......................9 Setting the Beep Tone...........................10 Setting the Hypoglycemic (Hypo) Warning.....................11 Coding the Meter..........................12 Chapter 2: Control Testing ........................13...
  • Page 4 Chapter 4: Using the Meter’s Memory.....................28 Viewing Test Results ..........................29 Viewing Trend Information........................29 Downloading the Meter to a Computer or PDA..................31 Chapter 5: Maintenance and Troubleshooting .................33 Cleaning the Meter ..........................33 Performing a Full Display Check ......................36 Contents ACCU-CHEK Customer Care Service Center 1-800-440-3638...
  • Page 5 Screen Messages and Troubleshooting ....................37 Possible Sources of Error........................46 Chapter 6: Technical Information ......................47 Product Limitations..........................47 Specifications ............................47 Product Safety Information ........................49 Warranty...............................50 Patent Information ..........................53 Additional Supplies ..........................53 References ............................54 Alphabetical Index ..........................55 Contents ACCU-CHEK Customer Care Service Center 1-800-440-3638...

  • Page 6: Chapter 1: Understanding The Accu-Chek Go System

    Chapter 1: Understanding the ACCU-CHEK Go System 1 Liquid crystal display (LCD) 2 M button ("memory") 3 S button ("set") 4 Measurement optics cover 5 Test strip guide 6 Test strip ejector 7 Code key slot 8 Code key 9 Battery tray...
  • Page 7 9 Battery tray 11 Infrared interface Chapter 1: Understanding the ACCU-CHEK Go System ACCU-CHEK Customer Care Service Center 1-800-440-3638...

  • Page 8: Connecting (Or Changing) The Battery

    Connecting (or Changing) the Battery The ACCU-CHEK Go meter is sold complete with one lithium battery (type CR2430 or DL2430) already inserted. A plastic film protects the battery against becoming drained prematurely. Before using the meter, remove the film covering the battery as follows: 1.

  • Page 9: Setting The Time And Date

    (for less than 3 seconds). The meter is now turned on and in set mode. 2. Press to change the time format (12H or 24H). The 24H format is known as military time. 3. Press to confirm the setting. Chapter 1: Understanding the ACCU-CHEK Go System ACCU-CHEK Customer Care Service Center 1-800-440-3638...
  • Page 10 Consequently, statistical evaluations (in the electronic notebook, see Chapter 4) cannot be performed as they can only use data stored together with the date and time. To distinguish readings in the memory, they are numbered consecutively. Chapter 1: Understanding the ACCU-CHEK Go System ACCU-CHEK Customer Care Service Center 1-800-440-3638...

  • Page 11: Setting The Alarm Clock Function

    NOTE: In a multiple resident environment, each resident may require testing at different times. The recommendation is to not set the alarm clock when using the ACCU-CHEK Go meter in a multiple resident environment.

  • Page 12: Setting The Beep Tone

    2. Press to confirm your choice. NOTE: The beep tone, as mentioned in this manual, will only sound if it has been turned "On" as described above. Chapter 1: Understanding the ACCU-CHEK Go System ACCU-CHEK Customer Care Service Center 1-800-440-3638...

  • Page 13: Setting The Hypoglycemic (Hypo) Warning

    (70 or 80 mg/dL). 2. Press to confirm your choice. 3. Press again to exit the set mode and turn the meter off. Chapter 1: Understanding the ACCU-CHEK Go System ACCU-CHEK Customer Care Service Center 1-800-440-3638...

  • Page 14: Coding The Meter

    NOTE: When you insert a new code key, if the code number on the display does not match the code on the test strip vial, call the ACCU-CHEK Customer Care service center at 1-800-440-3638.

  • Page 15: Chapter 2: Control Testing

    • The test results don’t agree with clinical symptoms • You want to make sure you’re performing tests correctly Please contact the ACCU-CHEK Customer Care service center at 1-800-440-3638 for details of where you can obtain ACCU-CHEK Go control solution.

  • Page 16: Running A Control Test

    2. Hold the test strip so the arrows are on top. Insert the test strip with the arrows pointing toward the meter until it will go no further. The meter turns on automatically. 3. Make sure the code number on the display matches the code on the test strip vial.
  • Page 17 If the beep signal is turned on, the meter will also beep to indicate that the test strip has the correct amount of solution. After approximately 5 seconds, the meter beeps a second time (if the beep signal is turned on) and displays the test result. Chapter 2: Control Testing ACCU-CHEK Customer Care Service Center 1-800-440-3638...

  • Page 18: Understanding Control Test Results

    8. To remove the test strip, hold the meter so the test strip points straight down and push the test strip ejector forward as far as it will go. (The meter turns off automatically.) Dispose of the test strip in a proper waste container.

  • Page 19: Troubleshooting Checks

    6. If none of the above apply… Repeat the control test with a new test strip. If the result still isn’t within the acceptable range, contact the ACCU-CHEK Customer Care service center at 1-800-440-3638. Chapter 2: Control Testing ACCU-CHEK Customer Care Service Center 1-800-440-3638...

  • Page 20: Chapter 3: Testing Blood Glucose

    2. Hold the test strip so the arrows are on top. Insert the test strip with the arrows pointing toward the meter until it will go no further. The meter turns on automatically. 3. Make sure the code number on the display matches the code on the test strip vial.
  • Page 21 6. Apply the blood drop to the black notch on the front edge of the test strip. You may apply more blood for up to 15 seconds after applying the first drop. Chapter 3: Testing Blood Glucose ACCU-CHEK Customer Care Service Center 1-800-440-3638...
  • Page 22 8. To remove the test strip, hold the meter so the test strip points straight down and push the test strip ejector forward as far as it will go. (The meter turns off automatically.) Dispose of the test strip and lancet in an appropriate biohazard container.

  • Page 23: Tips For Testing By Healthcare Professionals

    • Be sure to observe all relevant Health and Safety regulations. ▲ A potential infection risk exists. Medical staff and other persons using the ACCU-CHEK Go meter to test blood glucose from more than one resident must be aware that any item coming into contact with human blood is a potential source of infection.

  • Page 24: Understanding Blood Glucose Results

    High blood sugar (hyperglycemia): sweating, fatigue, increased appetite or thirst, frequent urination, blurred vision, headache or general aching. Low blood sugar (hypoglycemia): sweating, trembling, blurred vision, rapid heartbeat, tingling or numbness around mouth or fingertips. Chapter 3: Testing Blood Glucose ACCU-CHEK Customer Care Service Center 1-800-440-3638...

  • Page 25: Unusual Test Results

    If the control test confirms that the meter is working properly, and you have performed another blood glucose test with a new test strip, and still feel the new result is unusual, call your doctor or take appropriate action per your healthcare facility’s guidelines. Chapter 3: Testing Blood Glucose ACCU-CHEK Customer Care Service Center 1-800-440-3638...

  • Page 26: Important Information For Healthcare Professionals

    Using the ACCU-CHEK Go system in a Multiple Resident Environment The ACCU-CHEK Go system is not designed to be a data storage device in a multiple resident environment. This means that the use of the meter does not replace the need for documentation that supports the quality control and result report functionality required by facility policy or regulatory agencies.
  • Page 27 You may need to develop logs or modify existing templates to document the performance and review of these records. Please call the ACCU-CHEK Customer Care service center at 1-800-440-3638 for a sample template. When reviewing results from these manual logs, keep in mind the following points: •...

  • Page 28: Storing The Supplies

    Do not use results obtained at the limits of the permitted temperature range as a basis for making therapeutic decisions. Results are displayed with a thermometer symbol under these conditions. Chapter 3: Testing Blood Glucose ACCU-CHEK Customer Care Service Center 1-800-440-3638...

  • Page 29: Sources Of Interference

    To avoid electrostatic discharge, do not use the meter in a very dry environment, especially one in which synthetic materials are present. Chapter 3: Testing Blood Glucose ACCU-CHEK Customer Care Service Center 1-800-440-3638...

  • Page 30: Chapter 4: Using The Meter's Memory

    In a multiple resident environment, we recommend that you do not use the memory function, including the 7, 14, and 30 day average because the results stored in the ACCU-CHEK Go meter memory are not linked to specific resident identifications.

  • Page 31: Viewing Test Results

    7, 14, or 30 days. The date and time must be set to use this feature. • Press to turn on the meter in Memory Mode. The most recent result is displayed. Chapter 4: Using the Meter’s Memory ACCU-CHEK Customer Care Service Center 1-800-440-3638...
  • Page 32 NOTE: When averages are being calculated, all results flagged as control readings are ignored. NOTE: If more than 30 seconds have elapsed since the last button was pressed, the meter turns itself off to preserve battery life. Chapter 4: Using the Meter’s Memory ACCU-CHEK Customer Care Service Center 1-800-440-3638...

  • Page 33: Downloading The Meter To A Computer Or Pda

    PDA. For a list of software and cables that are compatible with the ACCU-CHEK Go meter, call the ACCU-CHEK Customer Care service center at 1-800-440-3638.
  • Page 34 In this case, the "End" message may not be displayed. NOTE: The meter turns off automatically if the download was unsuccessful or only part of the data was sent. Chapter 4: Using the Meter’s Memory ACCU-CHEK Customer Care Service Center 1-800-440-3638...

  • Page 35: Chapter 5: Maintenance And Troubleshooting

    Should the measurement optics become dirty, an E4 or E5 error message will display and the ACCU-CHEK Go meter will not permit glucose testing to occur. If the display or the outside of the meter is dirty, wipe it off with a slightly damp cotton swab. You may use water, 70% isopropyl alcohol or a 1:10 dilution of household bleach.
  • Page 36 4. Run a control test (see pages 14 - 15) to make sure the meter is working properly. ▲ Always operate the meter with measurement optics cover in place. Chapter 5: Maintenance and Troubleshooting ACCU-CHEK Customer Care Service Center 1-800-440-3638...
  • Page 37 • Pour liquid into the meter. ▲ A potential infection risk exists. Medical staff and other persons using the ACCU-CHEK Go meter to test blood glucose from more than one resident must be aware that any item coming into contact with human blood is a potential source of infection.

  • Page 38: Performing A Full Display Check

    If you drop the meter or think it’s not giving accurate readings, make sure that the test strips and control solution haven’t expired, and then run a control test. (See pages 14 - 15 for more information.) If you have any questions about whether the meter is working correctly, call the ACCU-CHEK Customer Care service center at 1-800-440-3638.

  • Page 39: Screen Messages And Troubleshooting

    • while the result is displayed (Test and Memory) • during testing • This is a result flag used to signify a user-defined event. • alongside results in memory Chapter 5: Maintenance and Troubleshooting ACCU-CHEK Customer Care Service Center 1-800-440-3638...
  • Page 40 • When this symbol first appears, you can perform approximately 50 additional tests. Replace the battery as soon as possible. • during testing • The test is in progress. Chapter 5: Maintenance and Troubleshooting ACCU-CHEK Customer Care Service Center 1-800-440-3638...
  • Page 41 Check the date and time settings. The date and time must be set for this function to work. • in Memory Mode • The respective average value is displayed. Chapter 5: Maintenance and Troubleshooting ACCU-CHEK Customer Care Service Center 1-800-440-3638...
  • Page 42 • Visual display during the 20 second alarm clock call. • in Test Mode • At least one alarm time has been set. • (flashing) in Test Mode • Apply blood or control solution now. Chapter 5: Maintenance and Troubleshooting ACCU-CHEK Customer Care Service Center 1-800-440-3638...
  • Page 43 • (flashing) in Test Mode • The most recent result is below the hypo threshold you selected. • (flashing) in Memory Mode • The stored result was below the hypo threshold you selected. Chapter 5: Maintenance and Troubleshooting ACCU-CHEK Customer Care Service Center 1-800-440-3638...
  • Page 44 7, 14, or 30 days • the date and time have not yet been set • the date has been set to a time in the past. Saved result lost. Chapter 5: Maintenance and Troubleshooting ACCU-CHEK Customer Care Service Center 1-800-440-3638...
  • Page 45 Clean the measurement optics (Chapter 5) until it will go no further. and repeat the test with a new strip. The wrong code key is inserted. Insert the...
  • Page 46 Repeat the test with a new test strip. Blood or control solution was applied too early. Always wait for the test strip symbol and flashing drop of blood to appear in the Chapter 5: Maintenance and Troubleshooting ACCU-CHEK Customer Care Service Center 1-800-440-3638...
  • Page 47 Move the meter to a room where the temperature is between 50-104ºF and wait until it has come to room temperature and the error message has disappeared. ACCU-CHEK Customer Care Service Center Contents Chapter 5: Maintenance and Troubleshooting 1-800-440-3638 ACCU-CHEK Customer Care Service Center 1-800-440-3638...

  • Page 48: Possible Sources Of Error

    Chapter 2. If this check confirms the meter is working properly, please read the instructions in Chapter 3 again and perform another blood glucose test with a new test strip. If you have checked all these points and still are having problems, please contact the ACCU-CHEK Customer Care service center at 1-800-440-3638.

  • Page 49: Chapter 6: Technical Information

    96-segment liquid crystal display Automatic power-off 1-2 minutes after last button press Power supply (1) 3-volt lithium battery type CR2430 or DL2430 Meter type ACCU-CHEK Go meter Measuring range 10 to 600 mg/dL Sample size 1.5 µL Measuring time approx. 5 seconds System operating temp.
  • Page 50 Test principle Determination of glucose in fresh capillary blood by reflectancephotometry. When using different specimen material please refer to the package insert that came with the ACCU-CHEK Go test strips. Chapter 6: Technical Information ACCU-CHEK Customer Care Service Center 1-800-440-3638...

  • Page 51: Product Safety Information

    UL 3101-1 and CAN/CSA C22.2 No. 1010-1. Notes - Offer information or helpful hints about the related subject. ACCU-CHEK Customer Care Service Center Contents Chapter 6: Technical Information 1-800-440-3638 ACCU-CHEK Customer Care Service Center 1-800-440-3638...

  • Page 52: Warranty

    ACCU-CHEK Go Limited 3-Year Warranty Roche Diagnostics warrants to the original purchaser of the meter that the ACCU-CHEK Go meter will be free from defects in materials and workmanship for three years from the date of purchase. If, during this three-year period, the meter does not work properly because of a defect in materials or workmanship, Roche Diagnostics will replace it with a new meter or equivalent product free of charge.
  • Page 53 Warranty and Service Instructions All requests for return of ACCU-CHEK Go meters under the above warranty or service policy must be made to the ACCU-CHEK Customer Care service center by calling 1-800-440-3638. You will be mailed a return authorization label which must be affixed to your carton for shipping the system to Roche Diagnostics.
  • Page 54 CAREFULLY THE LIMITATIONS RECITED BELOW. The ACCU-CHEK Go system (meter, including the code key, and test strips) and its use are protected by US Patent Nos. 5,463,467; 5,206,147; 6,707,554 and 5,366,609. A license to use the ACCU-CHEK Go system is only granted when the ACCU-CHEK Go meter is used with the ACCU-CHEK Go test strips and ACCU-CHEK Go code keys.

  • Page 55: Patent Information

    Cat. No. 0 3603504160 Lancets ACCU-CHEK Safe-T-Pro lancets Cat. No. 951 Ref No. 0 3136752001 ACCU-CHEK Safe-T-Pro Plus lancets Cat. No. 3448622 Ref. No. 0 3448622001 ACCU-CHEK Customer Care Service Center Contents Chapter 6: Technical Information 1-800-440-3638 ACCU-CHEK Customer Care Service Center 1-800-440-3638...

  • Page 56: References

    References 1. Stedman, Thomas Lathrop. Stedman’s Medical Dictionary, 27th Edition, 1999, pg. 755. 2. American Diabetes Association, "Clinical Practice Recommendations 2003." Diabetes Care, Vol. 26, Supplement 1, pg. S22. Chapter 6: Technical Information ACCU-CHEK Customer Care Service Center 1-800-440-3638...

  • Page 57: Alphabetical Index

    Replacing, 6 Display messages, 37–42 Symbol, 38 Error messages, 20, 43–45 Beep tone Disposal of test strip, 21 Setting, 10 Downloading data, 31–32 ACCU-CHEK Customer Care Service Center Contents Chapter 6: Technical Information 1-800-440-3638 ACCU-CHEK Customer Care Service Center 1-800-440-3638...

  • Page 58: Measurement Optics Cover

    Hypo indicator, 11 Notebook, electronic, 28–30 Time and date, 7–8 Averages, 29–30 Error messages, 43–45 Retrieving results, 29–30 Hypo warning, 11 Parts summary meter, 4–5 PC (or handheld computer), 31–32 Chapter 6: Technical Information ACCU-CHEK Customer Care Service Center 1-800-440-3638...
  • Page 59 Beep tone, 10, 40 Hypo indicator, 11, 41 Memory, 28–30 Temperature, 17, 26, 38 Test strip expired, 17, 19 Understanding blood glucose, 22–23 ACCU-CHEK Customer Care Service Center Contents Chapter 6: Technical Information 1-800-440-3638 ACCU-CHEK Customer Care Service Center 1-800-440-3638...

  • Page 60: Test Strip Ejector

    Healthcare professionals, 21 Measurement conditions, 48 Memory, 28–30 Range (blood glucose), 22 Sources of error, 46 Understanding results, 16–17, 22–23 Testing procedure, 14–15, 18–20 Time Setting, 7–8 Turning off, 9, 20, 30 Chapter 6: Technical Information ACCU-CHEK Customer Care Service Center 1-800-440-3638...
  • Page 61 Notes...
  • Page 62 Notes...
  • Page 63 ©2006 Roche Diagnostics. All rights reserved. Roche Diagnostics GmbH Sandhofer Strasse 116 D-68298 Mannheim Assembled for and distributed in the U.S.A. by Roche Diagnostics 9115 Hague Road Indianapolis, In 46256 Made in Ireland ACCU-CHEK, ACCU-CHEK GO, and SAFE-T-PRO are trademarks of Roche. 03664414003-0106...

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