ATEN CE604 User Manual

ATEN CE604 User Manual

Dvi dual view kvm extender

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DVI Dual View KVM Extender
CE604
User Manual
www.aten.com

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Summary of Contents for ATEN CE604

  • Page 1 DVI Dual View KVM Extender CE604 User Manual www.aten.com...
  • Page 2: Fcc Information

    CE604 User Manual FCC Information Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 3: User Information

    PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE. This ATEN product is specifically designed and manufactured for the operation and management of computer mainframe and communications equipment used in network management centers. As such, it may not be completely appropriate for those environments and sites where special standards for performance and high reliability are required –...
  • Page 4: Package Contents

    © Copyright 2013 ATEN® International Co., Ltd. Manual Date: 2013-10-02 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.
  • Page 5: Table Of Contents

    CE604 User Manual Contents FCC Information ..........ii RoHS.
  • Page 6 CE604 User Manual 4. The Firmware Upgrade Utility Upgrade Methods ......... . . 19 Local Unit Mode .
  • Page 7: About This Manual

    An overview of the information found in the manual is provided below. Chapter 1, Introduction, introduces you to the CE604 system. Its purpose, features and benefits are presented, and its front and back panel components are described.
  • Page 8: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
  • Page 9: Introduction

    View functionality, which enables the video output to seamlessly display on two monitors. With RS-232 serial functionality, it allows access to a computer system from a remote console up to 60 m away. The CE604 is built for control and security purposes, and is targeted towards financial and industrial markets.
  • Page 10: Features

    Supports Dual View video source transmission (one PC with two video output ports) Audio Enabled – supports stereo speakers and microphone Supports Real DDC bypass and ATEN default EDID technology – set up various configurations via hotkeys RS-232 serial channel – connect to a serial terminal, or serial devices such...
  • Page 11: Requirements

    ATEN’s high quality custom KVM Cable that is provided with this package. Cat 5e cable is required to connect the Local and Remote CE604 Units. Cable of a lower standard will result in degrading of the video signal. We strongly recommend using Cat 5e cables.
  • Page 12: Operating Systems

    CE604 User Manual Operating Systems Supported operating systems are shown in the table, below: Windows Linux...
  • Page 13: Components

    Chapter 1. Introduction Components CE604L (Local Unit) Front View Component Description DVI ports Using the USB DVI KVM cable set / DVI cable provided with this package, connect your computer to the appropriate ports. USB Type B Input The USB cable from your computer or USB hub plugs in here.
  • Page 14: Ce604R (Remote Unit) Front View

    CE604 User Manual CE604R (Remote Unit) Front View Component Description EQ Switch 1 Use this to adjust the video quality of the remote console connected to DVI port 1. DVI ports Connect your compatible monitor(s) to these ports. EQ Switch 2 Use this to adjust the video quality of the remote console connected to DVI port 2.
  • Page 15: Ce604L (Local Unit) Rear View

    Chapter 1. Introduction CE604L (Local Unit) Rear View Component Description Cable clip Use this to clip the power adapter cable in place. Power Jack The cable from the power adapter connects here. F/W Upgrade Switch Use this switch to turn on the firmware upgrade mode. Reset the power to proceed with the firmware upgrade.
  • Page 16: Ce604R (Remote Unit) Rear View

    CE604 User Manual CE604R (Remote Unit) Rear View Component Description Cable clip Use this to clip the power adapter cable in place. Power Jack The cable from the power adapter connects here. RS-232 Serial Port RS-232 serial devices – such as touchscreens or barcode scanners –...
  • Page 17: Hardware Setup

    Keyboard Power On function. Rack Mounting For convenience and flexibility, the CE604 can be mounted on system racks. To rack mount a unit do the following: 1. Using the screws provided in the Mounting Kit, screw the mounting bracket into the top or bottom of the unit.
  • Page 18: Installation

    CE604 User Manual Installation Grounding To prevent damage to your installation it is important that all devices are properly grounded. 1. Use the two grounding wires supplied with this package to ground both units by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object.
  • Page 19 Chapter 2. Hardware Setup 3. For increased grounding protection, use STP (shielded twisted pair) cable to connect the Local and Remote Units. There are two methods that can be used: a) In addition to the eight paired wires, STP cable also contains a grounding wire.
  • Page 20: Setting Up

    2. Plug the connectors on the other end of the DVI KVM cable / DVI cable into the appropriate ports on the local computer. Note: If you are combining the CE604 with a KVM switch, the other end of the DVI KVM cable plugs into the appropriate ports on the KVM switch.
  • Page 21: Installation Diagrams

    Chapter 2. Hardware Setup Installation Diagrams Front View CE604L (Front) Local PC DVI cable USB DVI KVM cable set CE604R (Front) Rear View CE604L (Rear) Cat 5e cable CE604R (Rear)
  • Page 22 CE604 User Manual This Page Intentionally Left Blank...
  • Page 23: Operation

    The values range from 0-7 where: 7: strongest equalization 0: weakest equalization LED Display The CE604 Local and Remote Units have front panel LEDs to indicate their operating status, as shown in the tables, following: CE604L (Local Units) Indication Link...
  • Page 24: Ce604R (Remote Unit)

    CE604 User Manual CE604R (Remote Unit) Indication Link Lights steadily to indicate that the connection to the Local (Green) Unit is ok. Flashes every 0.25 seconds to indicate that there is a prob- lem on the Cat5 Main connection. Flashes every 0.5 seconds to indicate that there is a prob- lem on the Cat5 Sub connection.
  • Page 25: When Hotkey Mode Is Active

    Chapter 3. Operation When Hotkey Mode is active: The Caps Lock, and Scroll Lock LEDs flash in succession to indicate that HSM is in effect. They stop flashing and revert to normal status when you exit HSM. Ordinary keyboard and mouse functions are suspended – only Hotkey compliant keystrokes and mouse clicks (described in the sections that follow), can be input.
  • Page 26: Hotkey Summary Table

    [F3] Sets the Sun keyboard operating platform for the port that currently has the KVM focus. [F6] Uses ATEN default EDID mode. [F7] Uses Extender EDID mode. Reset settings to the default values, as follows: Invoking HSM: [Ctrl] + [F12]...
  • Page 27: The Firmware Upgrade Utility

    Before You Begin Using a computer connected to the CE604L / CE604R, go to our Internet support site and choose the model name of your device (CE604) to get a list of available Firmware Upgrade Packages. Choose the Firmware Upgrade Package you want to install (usually the most...
  • Page 28: Local Unit Mode

    CE604 User Manual Local Unit Mode To prepare for the Firmware Upgrade, do the following: 1. Turn off the CE604L and unplug the power adapter. 2. In the Local Unit’s rear panel, turn the FW Upgrade switch On. This enables the Local Unit to operate in Firmware Upgrade Mode when it is powered on again.
  • Page 29 Chapter 4. The Firmware Upgrade Utility 2. Read and agree to the License Agreement (enable the I Agree radio button). 3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. The Local Unit is listed in the Device List panel and automatically selected for upgrade.
  • Page 30 CE604 User Manual Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: 1. Click Finish to close the Firmware Upgrade Utility. 2. After successfully upgrading the firmware, unplug the Local Unit’s power adapter.
  • Page 31: Remote Unit Mode

    Chapter 4. The Firmware Upgrade Utility Remote Unit Mode To prepare for the Firmware Upgrade, do the following: 1. Turn off the CE604R and unplug the power adapter. 2. In the Remote Unit’s front panel, press the Wake Up button at the same time, plug in the power adapter and power on the CE604R.
  • Page 32 CE604 User Manual The Utility inspects your installation. The Remote Unit is listed in the Device List panel and automatically selected for upgrade. 4. Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files.
  • Page 33: Local And Remote Mode

    Chapter 4. The Firmware Upgrade Utility 2. After successfully upgrading the firmware, unplug the Remote Unit’s power adapter. 3. Plug in the Remote Unit’s power adapter to turn it on. Local and Remote Mode To prepare for the Firmware Upgrade, do the following: 1.
  • Page 34 CE604 User Manual Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file (CE604L_ATEN_Vx.x.xxx.exe) – either by double clicking the file icon, or by opening a command line and entering the full path to it.
  • Page 35: Upgrade Succeeded

    Chapter 4. The Firmware Upgrade Utility As the upgrade proceeds, status messages appear in the Status Messages panel, and the progress toward completion is shown on the Progress... bar. The highlight / color of the device name in the Device List panel also changes as follows: Green - the device is being prepared for upgrade Blue - firmware upgrade is in progress...
  • Page 36: Upgrade Failed

    CE604 User Manual Upgrade Failed For Local Unit and Remote Unit upgrade modes, if the Upgrade Succeeded screen does not appear, then the upgrade failed to complete successfully. You should repeat the upgrade procedure from the beginning. For the Local and Remote Unit upgrade mode (upgrading both units at the...
  • Page 37: Appendix

    Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. This product is for indoor use only. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 38 CE604R User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
  • Page 39: Rack Mounting

    Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
  • Page 40: Technical Support

    CE604R User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com For telephone support, see Telephone Support, page iii. North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation Support Software Updates Telephone Support...
  • Page 41: Specifications

    Appendix Specifications Function CE604L CE604R Connectors 1 x USB Type B Female Ports (White) Speakers 1 x Mini Stereo Jack Female (Green) Mic. 1 x Mini Stereo Jack Female (Pink) Video input 2 x DVI-D Female (White) Console Video 2 x DVI-D Female Ports (White) Speakers...
  • Page 42: Troubleshooting

    CE604R User Manual Troubleshooting Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. Problem Action No video Make sure that all cables are securely plugged into their sockets.

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