Eaton Powerware 9355 User Manual
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Eaton Powerware 9355 User Manual

10/15 kva powerware series
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Powerware Series
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Eaton 9355 UPS
10/15 kVA
User's Guide

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  • Page 1 Powerware Series ® Eaton 9355 UPS 10/15 kVA User's Guide...
  • Page 3 Powerware Series ® Eaton 9355 UPS 10/15 kVA User's Guide...
  • Page 4 Eaton, Powerware, ABM, LanSafe, Powerware Hot Sync, and X-Slot are registered trademarks and ConnectUPS is a trademark of Eaton Corporation or its subsidiaries and affiliates. Greenlee is a registered trademark of Greenlee Textron. Modbus is a registered trademark of Schneider Automation. National Electrical Code and NEC are registered trademarks of National Fire Protection Association, Inc.
  • Page 5 92/31/EEC, Amending Directive 89/336/EEC relating to EMC The EC Declaration of Conformity is available upon request for products with a CE mark. For copies of the EC Declaration of Conformity, contact: Eaton Power Quality Oy Koskelontie 13 FIN-02920 Espoo Finland...

  • Page 6: Special Symbols

    Special Symbols The following are examples of symbols used on the UPS or accessories to alert you to important information: RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of electric shock symbol. CAUTION: REFER TO OPERATOR'S MANUAL - Refer to your operator's manual for additional information, such as important operating and maintenance instructions.

  • Page 7: Table Of Contents

    ............164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 8 ............. . . 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 9: Introduction

    With the Eaton 9355 UPS UPS, you can safely eliminate the effects of electrical line disturbances and guard the integrity of your systems and equipment. Figure 1 shows the Eaton 9355 UPS UPS and an optional Extended Battery Module (EBM).
  • Page 10 INTRODUCTION Providing outstanding performance and reliability, the Eaton 9355 UPS UPS's unique benefits including the following: Online UPS design with pure sine wave output. The UPS filters and regulates incoming AC power and provides consistent power to your equipment without draining the battery.
  • Page 11 The parallel system consists of two to four UPSs, each with a parallel CAN Bridge Card, and a parallel tie cabinet. Refer to the Eaton 9355 Parallel UPS (10/15 kVA) User's Guide for more information. Wall-Mounted Bypass Switch...
  • Page 12 INTRODUCTION 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 13: Safety Warnings

    Proper disposal of batteries is required. Refer to your local codes for disposal requirements. Never dispose of batteries in a fire. Batteries may explode when exposed to flame. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 14 Une mise au rebut réglementaire des batteries est obligatoire. Consulter les règlements en vigueur dans votre localité. Ne jamais jeter les batteries au feu. L'exposition aux flammes risque de les faire exploser. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 15: Advertencias De Seguridad

    Es necesario desechar las baterías de un modo adecuado. Consulte las normas locales para conocer los requisitos pertinentes. Nunca deseche las baterías en el fuego. Las baterías pueden explotar si se las expone a la llama. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 16 SAFETY WARNINGS 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 17: Ups Setup

    NOTE Check the battery recharge date on the packaging label. If the date has expired and the batteries were never recharged, do not use the UPS. Contact your service representative. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 18: Floor Loading

    120 (8.4) 3-High EBM 710 lb (322 kg) 178 (12.5) Clearances The following clearances are recommended for the Eaton 9355 UPS UPS: From Front of Cabinet 36” (91.4 cm) working space From Back of Cabinet 6” (15.2 cm) without PDM installed; with PDM installed, clearance determined by customer-supplied mating plug 164201594 Rev D www.eaton.com/powerquality...

  • Page 19: Unloading The Cabinet(S)

    To remove a three-high cabinet or a two-high EBM from the shipping pallet: 1. Remove the two M10 bolts securing the stabilizing bracket to the pallet (see Figure 2). M10 Bolts Figure 2. Removing the Stabilizing Bracket Bolts 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 20 Press and release the handle latch at the bottom of the cover and then lift the cover up and off the cabinet. 4. Remove the three M10 bolts securing the rear shipping pad to the pallet and remove the shipping pad. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 21 6. Reinstall the front cover removed in Step 3. Hang the top edge of the cover on the cabinet first, then lower the bottom edge and snap into place. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 22 8. With the cabinet supported, slowly pull the pallet away from the cabinet (see Figure 5). Figure 5. Removing the Pallet 9. Roll the cabinet to the desired location. 10. Continue to “Selecting an Installation Option” on page 18. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 23: Two-High Ups Cabinets

    M4 Screws M10 Bolt Figure 6. Removing the Vertical Bracket 3. Reinstall the M4 screws to the UPS (see Figure 7). M4 Screws Figure 7. Reinstalling the M4 Screws 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 24 If needed, adjust the leveling feet to release the bracket. Front Shipping Bracket M10 Bolts M10 Bolts Shipping Pad Figure 8. Removing the Front Shipping Bracket and Shipping Pad 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 25 (see Figure 9). If needed, adjust the leveling feet so that the cabinet rolls freely. Figure 9. Unloading the Cabinet 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 26: Selecting An Installation Option

    12. Continue to the following section, “Selecting an Installation Option.” Selecting an Installation Option You are now ready to install the Eaton 9355 UPS UPS. Select one of the following installation options according to your UPS configuration: UPS Configuration Installation Chapter UPS only Chapter 4, “UPS Installation”...

  • Page 27: Ups Installation

    22. NOTE To accommodate the feature of easy system expandability, it is recommended that initial installation of the Eaton 9355 UPS UPS contain wiring to support the maximum capacity of the UPS cabinet. 3. Switch off utility power to the distribution point where the UPS will be connected.
  • Page 28 (see Figure 11). 8. Punch two holes in the conduit landing plate for the input and output conduit using a Greenlee punch or similar device. ® 9. Proceed to Step 12. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 29 NOTE Input neutral must be wired for proper operation. Failure to connect an input neutral will void the warranty. If the optional input transformer is installed, an input neutral is not required. NOTE The Eaton 9355 UPS UPS is a single-feed UPS only. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 30 Conduit sizes were chosen from NEC Table C1, type letters RHH, RHW, RHW‐2, TW, THW, THHW, THW‐2. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 31 UPS INSTALLATION Ground Figure 13. UPS Terminal Block (3-High Shown) L1 L2 L3 N L1 L2 L3 N OUPUT INPUT Figure 14. Input Isolation Transformer Terminal Block 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 32 For UPS installations with an input isolation transformer, replace the transformer wiring access cover. 14. Continue to “Stabilizing the Cabinet” on page 55 to complete the UPS installation. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 33 UPS INSTALLATION Figure 15. UPS Wiring Diagram 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 34 UPS INSTALLATION Figure 16. UPS with Extended Battery Modules Wiring Diagram 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 35 UPS INSTALLATION Figure 17. UPS with Input Isolation Transformer Wiring Diagram 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 36 UPS INSTALLATION 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 37: Version 1 Wall-Mounted Bypass Switch Installation

    (MBB) maintenance bypass switch. NOTE The input isolation transformer cannot be used with the wall-mounted bypass switch. The Eaton 9355 UPS UPS has the following power connections: 3‐phase (L1, L2, and L3), neutral, and ground connection for rectifier/bypass input 3‐phase (L1, L2, and L3), neutral, and ground connection for load...
  • Page 38 4. Determine your equipment's grounding requirements according to your local electrical code. 5. Remove the bypass cabinet front cover (see Figure 18). Figure 18. Version 1 Bypass Cabinet Front Cover 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 39 VERSION 1 WALL-MOUNTED BYPASS SWITCH 6. Remove the internal cover to gain access to the breakers (see Figure 19). Internal Cover Figure 19. Version 1 Internal Cover 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 40 8. Verify that the bypass breaker is in the OFF position (see Figure 20). 9. Mount the bypass cabinet to the wall and install the conduit. Figure 20. Version 1 Bypass Breaker 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 41 12. Punch two holes in the conduit landing plate for the input and output conduit using a Greenlee punch or similar device. Battery Circuit Breaker UPS Wiring Access Cover Conduit Landing Plates Figure 21. UPS Rear View (3-High Shown) 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 42 NOTE Input neutral must be wired for proper operation. Failure to connect an input neutral will void the warranty. If the optional input transformer is installed, an input neutral is not required. NOTE The Eaton 9355 UPS UPS is a single-feed UPS only. Table 2. UPS Terminal Block Wiring 2, 3...
  • Page 43 VERSION 1 WALL-MOUNTED BYPASS SWITCH Maintenance Bypass Contacts Ground Figure 22. UPS Terminal Block (3-High Shown) 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 44 14. Hardwire the output terminations from the UPS to the bypass cabinet (see Figure 23). Ground Neutral Line 1 Line 2 Line 3 Figure 23. Version 1 UPS Output to Bypass Cabinet Wiring 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 45 17. Replace the UPS wiring access cover and conduit landing plate. Maintenance Bypass Wiring to UPS TB2 Ground Neutral Line 1 Line 2 Line 3 Figure 24. Version 1 Load Connections 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 46 19. Verify the bypass input. 20. Reinstall the internal cover. 21. Reinstall the bypass cabinet front cover. 22. Continue to “Stabilizing the Cabinet” on page 55 to complete the UPS installation. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 47 Blue Wire (closed when breaker is open) 225A Bypass Input 80A (4X) LOAD From UPS 1 Output Not Used Not Used Not Used Figure 26. Version 1 Bypass Wiring Diagram 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 48 VERSION 1 WALL-MOUNTED BYPASS SWITCH Figure 27. UPS with Input Isolation Transformer and Version 1 Wall Mounted Bypass Cabinet Wiring Diagram 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 49: Version 2 Wall-Mounted Bypass Switch Installation

    (MBB) maintenance bypass switch. NOTE The input isolation transformer cannot be used with the wall-mounted bypass switch. The Eaton 9355 UPS UPS has the following power connections: 3‐phase (L1, L2, and L3), neutral, and ground connection for rectifier/bypass input 3‐phase (L1, L2, and L3), neutral, and ground connection for load...
  • Page 50 5. Unfasten the bypass cabinet front door latch and swing the door open (see Figure 28). 6. Follow the instructions on the inside of the door to open or remove the front cover (see Figure 28 and Figure 29). 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 51 VERSION 2 WALL-MOUNTED BYPASS SWITCH Front Cover Door Latch Door Figure 28. Version 2 Bypass Cabinet Front Door and Cover Internal Cover Front Cover Figure 29. Version 2 Bypass Cabinet Front Cover Open 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 52 VERSION 2 WALL-MOUNTED BYPASS SWITCH 7. Remove the internal cover to gain access to the breakers (see Figure 30). Internal Cover Figure 30. Version 2 Bypass Cabinet Internal Cover 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 53 9. Verify that the bypass breaker is in the OFF position (see Figure 31). 10. Mount the bypass cabinet to the wall and install the conduit. Figure 31. Version 2 Bypass Cabinet Bypass Breaker 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 54 13. Punch two holes in the conduit landing plate for the input and output conduit using a Greenlee punch or similar device. Battery Circuit Breaker UPS Wiring Access Cover Conduit Landing Plates Figure 32. UPS Rear View (3-High Shown) 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 55 NOTE Input neutral must be wired for proper operation. Failure to connect an input neutral will void the warranty. If the optional input transformer is installed, an input neutral is not required. NOTE The Eaton 9355 UPS UPS is a single-feed UPS only. Table 3. UPS Terminal Block Wiring 2, 3...
  • Page 56 VERSION 2 WALL-MOUNTED BYPASS SWITCH Maintenance Bypass Contacts Ground Figure 33. UPS Terminal Block (3-High Shown) 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 57 15. Hardwire the output terminations from the UPS to the bypass cabinet (see Figure 34). Neutral Ground Line 1 Line 2 Line 3 Figure 34. Version 2 Bypass Cabinet UPS Output to Bypass Wiring 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 58 NOTE The maintenance bypass contacts are normally-open. To ensure proper bypass operation, DO NOT use the blue wire (it is normally-closed). 18. Replace the UPS wiring access cover and conduit landing plate. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 59 VERSION 2 WALL-MOUNTED BYPASS SWITCH Line 1 Line 2 Line 3 Neutral Ground Maintenance Bypass Wiring to UPS TB2 Figure 35. Version 2 Bypass Cabinet Load Connections 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 60 20. Verify the phase rotation for each UPS and the bypass input. 21. Reinstall the internal cover. 22. Reinstall the bypass cabinet front cover. 23. Continue to “Stabilizing the Cabinet” on page 55 to complete the UPS installation. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 61 Bypass Input 110A (4X) 80A (4X) LOAD From UPS 1 Output 225A Not Used Not Used Not Used Figure 38. Version 2 Bypass Cabinet Bypass Wiring Diagram – with MIS 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 62 VERSION 2 WALL-MOUNTED BYPASS SWITCH Figure 39. UPS with Input Isolation Transformer and Version 2 Wall Mounted Bypass Cabinet Wiring Diagram 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 63: Stabilizing The Cabinet

    Chapter 7 Stabilizing the Cabinet NOTE For seismic installations, you MUST order and install an Eaton 9355 UPS UPS seismic kit; do not use the following instructions. NOTE For non-seismic installations, you MUST install the stabilizing bracket on all 3-high cabinets.
  • Page 64 NOTE After UPS startup, ensure maximum battery runtime by configuring the UPS for the correct number of EBMs (see page 91). M4 Screws Figure 41. Stabilizing Bracket with One Cabinet 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 65 STABILIZING THE CABINET M4 Screws Figure 42. Stabilizing Bracket with Two Cabinets M4 Screws Figure 43. Stabilizing Bracket with Three Cabinets 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 66 STABILIZING THE CABINET 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 67: Extended Battery Module Installation

    6. Plug the EBM cable into the UPS battery connector. 7. If additional EBMs are installed, plug the EBM cable of the second cabinet into the battery connector on the first EBM. Repeat for each additional EBM. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 68 EXTENDED BATTERY MODULE INSTALLATION EBM Battery Circuit Breaker Rear Ground Strap UPS Battery Connector EBM Battery Connector UPS Battery Circuit Breaker EBM Cable Figure 44. Typical EBM Installation (2-High Cabinets Shown) 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 69 NOTE After UPS startup, ensure maximum battery runtime by configuring the UPS for the correct number of EBMs (see page 91). Front Ground Strap Figure 45. Front Ground Strap Installation (2-High Cabinets Shown) 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 70 EXTENDED BATTERY MODULE INSTALLATION 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 71: Communication

    Signal Input 1 X-Slot Communication Bay #2 Signal Input 2 REPO (normally open) REPO (normally closed) DB-9 Communication Port Relay Output Contacts Figure 46. Communication Options and Control Terminals 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 72: Installing Communication Options And Control Terminals

    (see Figure 47). Figure 47. Removing the Front Covers 2. Install the appropriate X-Slot card and/or necessary cable(s) into the top cabinet (see Figure 46 and Figure 48). 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 73 With wire cutters, cut either side of the tab and twist down to remove the tab (see Figure 49). Figure 49. Removing Knockout Tabs 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 74 7. Continue to “Operation” on page 81 to start up the UPS. NOTE After UPS startup, ensure maximum battery runtime by configuring the UPS for the correct number of EBMs (see page 91). 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 75: Communication Options

    COMMUNICATION Communication Options The Eaton 9355 UPS UPS has serial communication capabilities through the DB-9 communication port or through an X-Slot card in one of the available bays. In addition, the LanSafe Power Management Software can be installed and used to communicate with the UPS via one of the serial communication connections.

  • Page 76: X-Slot Cards

    — X-Slot Cards X-Slot cards allow the UPS to communicate in a variety of networking environments and with different types of devices. The Eaton 9355 UPS UPS has two available communication bays for any X-Slot card, including: ConnectUPS -X Web/SNMP Card - has SNMP and HTTP capabilities as well as monitoring through a Web browser interface;...
  • Page 77 USB Card - connects to a USB port on your computer. NOTE The Eaton 9355 UPS UPS does not detect plug-and-play hardware. Before installing the USB Card, set the UPS baud rate to 1200 through the front panel (see Table 9 on page 84).

  • Page 78: Remote Monitor Panel

    Figure 53 shows an RMP. Figure 54 shows the enclosure dimensions and cable exit openings. Cable Exit Opening for 1/2” Conduit or Provided Strain Relief Horn Silence Button Figure 53. Remote Monitor Panel 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 79 Provided Strain Relief (3 places) Mounting Slots (6 places) NOTE Matches mounting holes on a single- or Dimensions are in mm [inches] double-gang electrical box. Figure 54. RMP Dimensions 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 80 Use Beldon 8690 060 or J1-4 J1-4 equivalent cable J1-5 J1-5 J1-6 J1-6 5. Install the IRC into an open X-Slot communication bay (see Figure 48 on page 65). 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 81 NOTE Conduit and wiring supplied by the customer. The maximum distance between the RMP and the UPS is not to exceed 152.4m (500 ft). Figure 55. RMP Top Internal View 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 82: Industrial Relay Card

    IRC still does not operate correctly, replace the fuse. If this does not correct the problem, contact your service representative for verification that the IRC is working correctly. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 83: Lansafe Power Management Software

    It also gives you a complete record of critical power events, and it notifies you of important UPS or power information. If there is a power outage and the Eaton 9355 UPS UPS battery power becomes low, LanSafe software can automatically shut down your computer system to protect your data before the UPS shutdown occurs.

  • Page 84: Control Terminals

    Normally Open Figure 57. External Control Terminal Connections NOTE If using a semiconductor switch type, pay attention to the proper polarity. A relay or other mechanical control is preferred. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 85: Remote Emergency Power-Off

    UPS when the emergency power-off function is activated. REPO Connections Wire Function Terminal Wire Size Rating Suggested Wire Size REPO 12–22 AWG 18 AWG (0.82 mm (4–0.32 mm 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 86: Relay Output Contacts

    NOTE See Figure 57 on page 76 for the polarity and verify these connections if polarity control is required. The default and programmable settings for the signal inputs are shown in Table 7. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 87 If active, the UPS knows that input is fed from the generator. Bypass is disabled; the automatic battery test is disabled. External Transformer This option is not used. Overtemperature 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 88 COMMUNICATION 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 89: Operation

    Chapter 10 Operation This chapter contains information on how to use the Eaton 9355 UPS UPS, including front panel operation, UPS startup and shutdown, and configuring the UPS for Extended Battery Modules (EBMs). Control Panel Functions The UPS has a four-button graphical LCD with backlight. It provides useful information about the UPS itself, load status, events, measurements, and settings (see Figure 58).

  • Page 90: Changing The Language

    Display Functions As the default or after 15 minutes of inactivity, the LCD displays the selectable startup screen. The default is the Eaton logo and can be changed to the Mimic screen in the User Settings menu. The backlit LCD automatically dims after a long period of inactivity. Press any button to restore the screen.
  • Page 91 Service Settings This screen is password-protected. Identification UPS Type / Part Number / Serial Number / Firmware / Display / CAN Bridge Turn UPS ON/OFF ON and OFF Options 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 92: User Settings

    Set Modem Call Command None Set Modem Communication Password None Start Screen Eaton logo Eaton logo Mimic screen User Password Enabled/Disabled Disabled If Enabled is selected, the password is USER. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 93 Control Commands from X-Slot1 Allowed/Disabled Allowed Control Commands from X-Slot2/Serv Allowed/Disabled Allowed X-Slot Signal Input Activation Delay 0 through 65 seconds Input signal delayed shutdown delay 1 through 65535 seconds 120s 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 94: Initial Startup

    Initial Startup Startup and operational checks must be performed by an authorized Eaton Customer Service Engineer, or the warranty terms as specified on page 109 become void. This service is offered as part of the sales contract for the UPS. Contact service in advance (usually a two-week notice is required) to reserve a preferred startup date.

  • Page 95: Normal Mode Startup

    The UPS is now powering the load. If the indicator is flashing, check the UPS status from the front panel to view the active alarms. Correct the alarms and restart if necessary. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 96: Starting The Ups On Battery

    9. Select the TURN UPS ON option. Press and hold the button for three seconds, until the UPS stops beeping. The UPS starts in Battery mode within two minutes and supplies battery power to your equipment. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 97: Internal Bypass Startup

    Wall-Mounted Bypass Cabinet” on page 97 and rotate the internal maintenance bypass switch to the UPS position. indicator illuminates to indicate the UPS is operating in UPS mode. The load is now powered by UPS. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 98: Ups Maintenance Bypass Startup

    3. Switch the bypass breaker to the ON position. The load is now powered by utility power. 4. To transfer the load to the UPS, see “Using the Wall-Mounted Bypass Cabinet” on page 97. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 99: Configuring The Ups For Ebms

    * UPS-32 models contain 2 strings; EBM-64 models contain 4 strings. UPS-64 models contain 4 strings; EBM-96 models contain 6 strings. 6. Press the button to save the setting. 7. Press the button until the Eaton logo appears. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 100: Ups Shutdown

    5. Switch the UPS battery circuit breaker to the OFF position. The UPS disconnects from the batteries and is on logic power only. 6. Switch off utility power where the UPS is connected. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 101: Ups Maintenance

    Check the battery recharge date on the shipping carton label. If the date has expired and the batteries were never recharged, do not use the UPS. Contact your service representative. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 102: When To Replace Batteries

    C A U T I O N Do not discard waste electrical or electronic equipment (WEEE) in the trash. For proper disposal, contact your local recycling/reuse or hazardous waste center. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 103: Using The Ups Maintenance Bypass Switch

    The SERVICE position on the switch allows a service engineer to apply power to the UPS input and verify its operation while the load is powered through bypass. Figure 59. Maintenance Bypass Switch 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 104 3. Turn the maintenance bypass switch to the UPS position to return to Normal mode. The UPS is now powering the load. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 105: Using The Wall-Mounted Bypass Cabinet

    4. Switch all battery circuit breakers to the ON position. indicator stops flashing. The UPS starts and transfers to Bypass mode. This may take up to 1 minute. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 106 Press the button to select the Go To Normal Mode option. Press the button until the Eaton logo appears. The UPS is now powering the load in Normal mode. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 107: Specifications

    3-high: UPS with one battery and one isolation transformer section 9355-15-64 3-high: UPS with two battery sections 15 kVA, 13.5 kW Extended Battery Description Module (EBM) EBM-64 2-high: two battery sections EBM-96 3-high: three battery sections 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 108 NOM-019-SCFI, UL 1778, CSA C22.2, No. 107.3; EN 55022 Class A (CISPR22 Class A) and IEC 60950; IEC 62040-1-1 Agency Markings cULus, cUL, CE EMC (Class A) IEC 62040-2, FCC Part 15, ICES-003 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 109 Output Frequency 50/60-Hz selectable or auto‐configuring Output Frequency Synchronization to line Regulation Output Overload 101–110% for 10 minutes 111–125% for 60 seconds 126–149% for 5 seconds >150% for 300 milliseconds 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 110 45.7A Output Current 41.6A 41.6A 41.6A 39.4A Output kVA Output kW 13.5 13.5 13.5 13.5 Efficiency (Minimum) Heat Rejection [BTU/hr (kg-cal/hr)] 5122 (1290) 8134 (2048) 8134 (2048) 5122 (1290) 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 111 Load (1) EBM-96 (2) EBM-96 (3) EBM-96 Batteries 15 kVA/13.5 kW 10 kVA/9 kW NOTE Battery times are approximate and vary depending on the load configuration and battery charge. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 112 SPECIFICATIONS 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 113: Troubleshooting

    Chapter 13 Troubleshooting The Eaton 9355 UPS is designed for durable, automatic operation and also alerts you whenever potential operating problems may occur. Usually the alarms shown by the control panel do not mean that the output power is affected. Instead, they are preventive alarms intended to alert the user.

  • Page 114: Silencing The Alarm

    Press any button on the front panel display to silence the alarm. If the alarm status changes, the alarm beeps again, overriding the previous alarm silencing. 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 115: Service And Support

    Please have the following information ready when you call for service: Model number Serial number Firmware version number Date of failure or problem Symptoms of failure or problem Customer return address and contact information 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...
  • Page 116 TROUBLESHOOTING 164201594 Rev D www.eaton.com/powerquality Eaton 9355 UPS (10/15 kVA) User's Guide...

  • Page 117: Warranty

    This limited warranty (this “Warranty”) applies only to the original end-user (the “End-User”) of the Eaton 9355 UPS Products (the “Product”) and cannot be transferred. This Warranty applies even in the event that the Product is initially sold by Eaton for resale to an End-User.
  • Page 118 (including interest charges, if any). During such time as Eaton has not received payment of any amount due to it for the Product, in accordance with the contract terms under which the Product is sold, Eaton shall have no obligation under this Warranty.
  • Page 120 *164201594D* 164201594 D...

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