Trouble Shooting - Polk Audio I-Sonic ES2 Owner's Manual

Trouble
Shooting
If anything is missing or damaged, or if your I-Sonic ES2 fails
to operate, notify your dealer immediately. We recommend
keeping your original carton and packing materials in case you
need to ship the unit in the future. Contact Polk Audio Customer
Service 9am-6pm
EST
1-800-377-7655 (Outside USA & Canada:
410-358-3600), or email polkcs@polkaudio.com.
Problem
System Does Not Function
No Sound
Remote Not Working
Weak AM Reception
Weak FM Reception
HD Radio Reception Fades In And Out
iPod Does Not Play
There Are No Songs In My Tag List
What To Do
• Make sure the power supply is connected to the I-Sonic ES2 and
that the power cord is plugged into an operating electrical outlet.
• Press the On/Off to see if the display lights up.
• Turn volume up.
• Press Mute.
• Check connection to AUX INPUT & confirm that the external source
(ie CD player) is "On."
• Select a different source to determine if it works or if the problem
is with all sources.
• Disconnect the headphones (Note: headphones mute the speakers).
• Move closer to the unit.
• Make sure battery is installed correctly.
• Change the battery in the remote.
• Check connection of AM antenna.
• Move power supply away from unit.
• You may be in an area of weak AM signals.
• Check the connection of the FM antenna.
• Try the dipole antenna.
(See Radio Reception & Antenna Tips on page 23.)
• HD Radio reception requires good FM reception.
(See Radio Reception
&
Antenna Tips on page 23.)
• Check the connections and verify you are using the correct adapter.
• They may have been transferred to you iPod. The list is deleted once the
tags have been transferred to an iPod.
• Check that the Tag button is lit. (Note: You must have an HD Radio station
playing in order to get the tag information).
24 Polk
Audio Customer Service 1800-377-7655 (Outside USA & Canada: 410-358-3600)
I-Sonic ES2: Trouble Shooting