Sterling DIAMOND Owner's Manual
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Sterling DIAMOND Owner's Manual

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DIAMOND
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Owner's Manual

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  • Page 1 DIAMOND Scooter Owner’s Manual...
  • Page 2 Iss 3...

  • Page 3: Table Of Contents

    Contents Introduction page 1 Guarantee page 2 How to use this manual page 3 General warnings page 4 - 8 EMC (EMI) warnings page 9 - 10 Features page 11 Safety warnings and user guidance page 12 - 17 Tiller control functions page 18 - 19 Operating your scooter page 20 - 22...

  • Page 4: Introduction

    Introduction Thank you for choosing a Sunrise Medical scooter. Before using your scooter please read this manual carefully. It will provide you with all the information you will require, however, if you have any queries about the use, maintenance or safety of your scooter please contact your local Sunrise Medical Service Agent.

  • Page 5: Guarantee

    Guarantee Your guarantee 7 The above warranty conditions apply to all, scooter parts, for models purchased at full retail price. The guarantee form is supplied with this manual, please fill in the relevant details to register and 8 Under normal circumstances, no responsibility activate your warranty.

  • Page 6: How To Use This Manual

    How to use this manual We at Sunrise Medical want you to get the best out of your scooter. This Owner’s Manual will familiarise you with the scooter and its features. It contains guidance on everyday usage and general care in addition to information on the high quality standards which we adhere to and details about the warranty.

  • Page 7: General Warnings

    GENERAL WARNINGS DO NOT OPERATE THE SCOOTER BEFORE READING AND UNDERSTANDING THIS INSTRUCTION MANUAL. IF YOU ARE IN DOUBT ABOUT THE MEANING OF THESE INSTRUCTIONS, OR ANY OF THE CAUTIONS AND WARNINGS, PLEASE CONSULT YOUR HEALTHCARE PROFESSIONAL, DEALER OR RELEVANT TECHNICAL PERSONNEL. FAILURE TO FULLY UNDERSTAND THE SCOOTER OPERATION MAY RESULT IN AN UNEXPECTED RESPONSE FROM THE EQUIPMENT WHICH CAN IN TURN LEAD TO POSSIBLE INJURY OR DAMAGE.
  • Page 8 GENERAL WARNINGS PERSONAL AND OPERATIONAL GUIDELINES Drive profiles should only be adjusted by healthcare professionals and approved agents/dealers, who are totally conversant with the process. They must also fully understand the users capabilities and the users ability to operate the scooter safely. Incorrect settings may cause injury or damage to the user, bystanders the scooter and/or nearby property.
  • Page 9 GENERAL WARNINGS PERSONAL & OPERATIONAL GUIDELINES DO NOT operate the mobility scooter without first checking that it is safe to do so. Always be aware of your surroundings. DO NOT attempt to use your mobility scooter without first checking that all wiring harnesses are connected and all detachable parts/assemblies are correctly aligned and firmly fixed in place.
  • Page 10 GENERAL WARNINGS PERSONAL & OPERATIONAL GUIDELINES The rear body panel, (where fitted), is designed to cover the Batteries, Drive Assembly, Main Controller, Wiring Harness and Electrical Connectors. Only remove this panel for the following; 1. To connect/disconnect cable plugs. 2. To disassemble the scooter for transport. 3.
  • Page 11 GENERAL WARNINGS PERSONAL & OPERATIONAL GUIDELINES Check that all electrical connections are secure before using your scooter. DO NOT under any circumstances, disconnect, cut, extend or otherwise modify ANY of the wiring harnesses installed within or connected to your mobility scooter. DO NOT under any circumstances, disconnect, cut, extend or otherwise modify ANY of the wiring harnesses installed within or connected to your mobility scooter battery charger.

  • Page 12: Emc (Emi) Warnings

    EMC (EMI) WARNINGS CAUTION: IT IS VERY IMPORTANT THAT YOU READ THIS INFORMATION REGARDING THE POSSIBLE EFFECTS OF ELECTRO MAGNETIC CONTAMINATION, (EMC) ON YOUR MOBILITY SCOOTER. SOMETIMES THIS EFFECT IS ALSO KNOWN AS ELECTRO MAGNETIC INTERFERENCE, (EMI). EMC, (EMI), FROM RADIO-WAVE SOURCES. Mobility scooters may be susceptible to EMC, which is interference from electromagnetic energy, (EM), emitted from sources such as radio stations, TV stations, amateur (HAM) radio transmitters, two way radios and mobile...
  • Page 13 EMC (EMI) WARNINGS 3. Long-range transmitters and transceivers, such as commercial broadcast transmitters, (radio and TV broadcast antenna towers) and amateur (HAM) radios. Note: Other types of hand-held devices such as cordless phones, laptop computers, AM/FM radios, TV sets, CD players, cassette players and small appliances, such as electric shavers and hair dryers, are not likely to cause any EMC problems to your mobility scooter.

  • Page 14: Features

    Features SEATING WIDTH/ANGLE TILLER CONTROL Page 14 & 16 ADJUSTABLE FUNCTIONS ARMRESTS Page 18-19 Page 17 CHARGER SOCKET Page 19 BASKET REAR PANEL Page 14 ADJUSTABLE TILLER Page 17 FREEWHEEL LEVER Page 15 & 20 LIGHTS Page 18 BATTERIES Page 14-15 & 26-29 TYRES SEAT SLIDE LEVER Page 15...

  • Page 15: Safety Warnings And User Guidance

    Safety warning and user guidance Getting on to your scooter 1. Ensure that the key switch is turned to the off position (Photo 1). 2. Pull up the seat swivel lever located under the seat on the right-hand side and rotate the seat to face you (Photo 2). 3.
  • Page 16 Safety warning and user guidance Kerb climbing General safety warnings Do not attempt to mount or dismount Safety is important with any vehicle kerbs in excess of 10cm (4”). that is power driven. Below are some essential tips to safeguard Always cross the road with caution your use.
  • Page 17 Safety warning and user guidance Lifting heavy or bulky components Please note that these instructions are to be used as a guide only. Seat: 1. Lift armrests upwards for ease of access (Photo 7). 2. Stand behind seat and pull backrest recline lever to fold the backrest down (Photo 8).

  • Page 18: Emergency Braking

    Safety warning and user guidance Batteries Tyres Always check that the batteries are Your scooter has pneumatic tyres sufficiently charged before setting all round. It is good practice to off. inspect the tyres for damage or wear, regularly. Always ensure that your batteries are in good condition and that no Emergency Braking leakage has occurred.

  • Page 19: Seat Adjustment

    Safety warning and user guidance Transportation Use of mobile phones When transporting the scooter remove the Mobile telephones or two way radio seat, front basket and lower the tiller, devices must not be used while (Photo 15). operating the vehicle. Always stow your scooter in the luggage Use of mobile phones or two way radios compartment of your vehicle.

  • Page 20: Armrest Adjustment

    Safety warning and user guidance Armrest Adjustment The width of the armrests can be adjusted by loosening the two thumbwheel knobs located under the seat base, moving the armrests to the desired position and re- tightening the thumbwheel knobs. The angle of the armrests can be adjusted by lifting the armrest up and moving the 6mm screw clockwise (to increase angle) and anti-clockwise (to reduce the angle).

  • Page 21: Tiller Control Functions

    Tiller control functions Hand Controls All of the drive controls for the scooter are to be found on the Tiller Control Box (Photo 24). The Preset Speed Knob Turning this knob to the left, (0), reduces your available maximum speed. Turning it to the right, (10), increases the available maximum speed.

  • Page 22: Throttle Lever

    Tiller control functions Throttle Lever The throttle lever offers finger-tip control of your scooter, (Photo 24). It controls the speed as well as forward and reverse motion. Pushing the left-hand side of the lever away from you with the left hand, moves the scooter forwards.

  • Page 23: Operating Your Scooter

    Operating your Scooter Freewheel mechanism A freewheel device disengages the power drive to allow manual operation (Photo 25). The freewheel is selected by pushing down the lever which is located at the rear of the scooter. Once freewheel has been selected, the electronic drive control system is disabled to prevent driving.

  • Page 24: Basic Driving

    Operating your Scooter Basic Driving 1. Make sure you are properly seated on the scooter and that the Speed Control knob is turned fully to the left, towards No 1. Note: Reverse movement of the scooter may not occur when Speed Control Dial is turned fully anticlockwise and reversing up a slope.

  • Page 25: Switching Off

    Operating your Scooter Braking To bring the scooter to a standstill simply let go of the throttle control lever. Remember to keep both of your hands on the handlebars whilst the scooter is braking. Two types of braking are used. (a) Automatic regenerative braking, which slows the scooter to a stop.

  • Page 26: Guidance For Safe Operation And Use

    Guidance for safe operation and use Crossing roads Your scooter is not capable of mounting and dismounting kerbs and other obstacles in excess of 10cm (4”). Always use pedestrian crossings or drop downs. Be aware that some drop downs may be entrances to driveways.
  • Page 27 Guidance for safe operation and use Hill climbing Your scooter is designed to travel up or down most reasonable slopes up to 12°, however both hill climbing capability and distance travelled between battery charges will be adversely affected by such things 1.

  • Page 28: Batteries And Charging

    Batteries and charging Maintenance free General information This is the type of battery used in the Batteries are the power source for battery pack. As the name implies, almost all of the modern mobility no maintenance is required other products available today. The design than regular charging.
  • Page 29 Batteries and charging Battery pack care plan 7. Do not top up the charge of your batteries during the day. 1. Only use the approved battery Wait until the evening for a full charger compatible with the overnight charge. vehicle to be charged. Caution 2.
  • Page 30 Batteries and charging The range of your vehicle Most manufacturers of mobility products state the range of their vehicles either in the sales literature or within the Owners Manual. The range stated sometimes differs from manufacturer to manufacturer even though the battery size is the same. Sunrise Medical measure the range of their vehicles in a consistent and uniform manner, but variances still occur due to motor efficiencies and overall product load weight.
  • Page 31 Batteries and charging Off Board Battery Charger Your scooter is supplied with an off-board charging facility. Please note that only chargers with a capacity of minimum 2.0 Amp and maximum 6 Amp supplied by your local authorised Sunrise dealer should be used. 1 Switch your scooter off at the key switch.
  • Page 32 Batteries and charging Off Board Battery Charger The off-board charger, (Photo 31), has four (4) possible indications: 1. OFF = Not connected. 2. RED = Charger is On. 3. ORANGE = Charging. 4. GREEN = Fully charged. Photo 28 Ensure the scooter is switched off before commencing the charging process.

  • Page 33: Routine Maintenance

    Routine maintenance The following table gives an indication as to when routine maintenance checks should be made. There is no service manual available. Maintenance, fault finding and servicing should be carried out by an authorised Sunrise dealer unless otherwise indicated. The checks below can be carried out by the user Battery charge check (Fig.

  • Page 34: Service History

    Service history This section is designed to assist you in keeping a record of any service and repairs to your scooter. Should you decide to sell or exchange your vehicle in the future, this will prove most helpful to you. Your Service Agent will also benefit from a documented record and this manual should accompany the scooter when service or repair work is carried out.

  • Page 35: Specifications

    Specifications Diamond Overall Length 51" / 130cm Overall Width 25" / 64cm Maximum user weight 330lbs / 150kg / 23st Maximum Gradient 12º - 100kg user weight 8º - 150kg user weight Range 24m / 38km Speed 8mph / 12.5kph Turning Radius 57"...

  • Page 36: Troubleshooting

    Troubleshooting SYMPTOM POSSIBLE CAUSE SOLUTION Shortened range Batteries not charged for long Charge batteries for eight hours enough or more Batteries weak and cannot hold Replace battery pack charge Battery pack not Battery pack fault Replace battery pack charging Charge fault Replace charger Charger loom or plug damaged Contact local mobility dealer...
  • Page 37 Notes Iss 3...
  • Page 38 Notes Iss 3...
  • Page 39 Sunrise Medical Limited Sunrise Business Park, High Street, Wollaston, West Midlands DY8 4PS England Tel 01384 44 66 88 Fax 01384 44 66 99 E-Mail: sunmail@sunmed.co.uk www.sunrisemedical.com...

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