Table of Contents
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®
NETWORK SERVICES
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
CUSTOMER
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
SUPPORT
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
INFORMATION
Web site: www.blackbox.com • E-mail: info@blackbox.com
®
ServSwitch
USER GUIDE
BLACK BOX
®
®
724-746-5500
CX Uno
™
LOC REM OSD UPG LCK PWR
BLACK BOX
KVM
only
AUGUST 2008
KV0081A
KV0161A
CX Uno
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Table of Contents
Related Manuals for Black Box ServSwitch CX Uno KV0081A
Summary of Contents for Black Box ServSwitch CX Uno KV0081A
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Page 1: Network Services
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) CUSTOMER FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 SUPPORT Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 INFORMATION Web site: www.blackbox.com • E-mail: info@blackbox.com... -
Page 2: Table Of Contents
Contents ® Introduction Configuration ServSwitch CX Uno features - front and rear ......4 Overall initial configuration ............18 What’s in the box.................5 Configuration menus ..............19 What you may additionally need ..........5 Configuration menus layout ..........20 General security and configuration steps ........20 Installation Registering users (edit user list) ..........21 Registering computers (edit computer list) ......22... - Page 3 Operation Further information ® Local and remote user access ............33 Getting assistance ..............39 Selecting a computer ............33 Appendix 1 – Configuration menus .........40 User arbitration - simultaneous local and remote users..35 Functions ................41 Logging in and out ...............36 User Preferences ..............42 Selecting cascaded computers ..........36 Global Preferences ..............43 The confirmation box ............37...
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Page 4: Introduction
Introduction ® Thank you for choosing the Black Box ServSwitch CX The ServSwitch CX Uno is available in two sizes, directly The user console can be either connected directly to Uno. This compact unit has been created to allow a supporting eight or sixteen computers respectively. -
Page 5: Servswitch Cx Uno Features - Front And Rear
Remote user port This port can either be used to connect a single remote user (with an optional CX R or CX R BLACK BOX LOC REM OSD UPG LCK PWR BLACK BOX CX Uno USB extender module) at a distance of up to ®... -
Page 6: What's In The Box
3.5mm audio jack. PS/2-style keyboard, USB keyboard, variants do not have skew circuitry Part number: Contact Black Box Part number: KV1403A PS/2-style mouse USB mouse technical support or audio. Each module is supplied Sun with audio and 3.5mm audio jack. -
Page 7: Installation
Installation ® Mounting The ServSwitch CX Uno units offer three main mounting methods: Single unit rack brackets • Supplied four self-adhesive rubber feet • Optional single unit rack brackets These two brackets (plus four screws), extend the size of the ServSwitch CX Uno so that it fills •... -
Page 8: Connections
Connections ® The ServSwitch CX Uno provides a great deal of flexibility in its configurations. This chapter details the various connections that can be made to achieve the required installation. Local Remote user REMOTE REMOTE user (via CX R/CX R USB USER USER extender) -
Page 9: Local User
Local user ® LOCAL REMOTE To connect the local user port A locally connected video monitor, keyboard USER USER (and mouse) are required during the initial 1 Position a suitable video monitor, keyboard, mouse (and speakers, if CX R required) in the vicinity of the ServSwitch CX Uno unit such that their cables configuration. -
Page 10: Remote User (Via Cx R/Cx R Usb Extender)
Remote user (via CX R/CX R USB extender) ® One user can be placed a maximum of 300 3 Lay a suitable length of category 5, 5e or 6 cabling between the CX R/CX LOCAL REMOTE metres (980 feet) from the ServSwitch CX Uno R USB module and the ServSwitch CX Uno unit. -
Page 11: Computer System (Via Sam)
Computer system (via SAM) ® LOCAL REMOTE Each computer system is connected to the 4 Attach the connector of the cable USER USER run to the socket of the SAM. ServSwitch CX Uno unit via a Server Access CX R Module (SAM) and standard category 5, 5e or 6 cabling. -
Page 12: Power In Connection
Power in connection ® LOCAL REMOTE The ServSwitch CX Uno unit is supplied with 2 Connect the IEC connector of the supplied country-specific power lead to USER USER a standard 10W power adapter. There is no the socket of the power adapter. CX R on/off switch on the unit, so operation begins as soon as a power adapter is connected. -
Page 13: Power Control Port
Serial cable to first T I O power switch box ‘Daisy-chain’ Power control BLACK BOX ® ® LOC REM OSD UPG LCK PWR BLACK BOX CX Uno 724-746-5500 switch only... -
Page 14: Cascading Multiple Units
Cascading multiple units ® CX R The ServSwitch CX Uno units The cascade tree support up to eight or sixteen ® ® The diagram shows how multiple ServSwitch CX Uno units can be 724-746-5500 directly connected computer cascaded to two levels. Computer systems can be connected at any level. -
Page 15: Connecting Units In Cascade
Connecting units in cascade ® The method for cascading ServSwitch CX Uno units is straightforward and To connect units in cascade requires no hardware settings or lengthy configuration process. 1 Ensure that power is disconnected from the ServSwitch CX Uno and all other units to be The method of linking ServSwitch CX Uno units is the same regardless of the connected. -
Page 16: Addressing Computers In A Cascade
Addressing computers in a cascade 1203 ® Computer systems connected within a cascade arrangement are addressed using up to four digits, two for each cascade level. The pairs of digits specify which of ports on each of the ServSwitch CX Uno units must COMPUTER CONNECTIONS be enabled to reach a specific computer. -
Page 17: Multiple Video Head Connections
Multiple video head connections ® Two or more ServSwitch CX Uno units can be REMOTE REMOTE USER USER connected together so that they operate in a synchronized manner. Synchronized operation CX R CX R is useful for applications that require multiple ®... -
Page 18: Remote Switching Control
Remote switching control ® The port switching functions of the ServSwitch CX Uno REMOTE units can be remotely controlled by an RS232 link to the CONTROL port on the rear panel. OPTIONS ® ® The sending device must use the following RS232 724-746-5500 communication settings: ServSwitch CX Uno rear... -
Page 19: Configuration
Configuration ® Almost all configuration and operational aspects of the ServSwitch CX Uno units are controlled via on-screen menu displays. Overall initial configuration When setting up a new installation, the following stages are recommended: Enable the general ‘Security’ option. With security disabled (default setting), a local or remote user attached to the ServSwitch CX Uno will have full and unrestricted access to all computers and all ServSwitch CX Uno settings. -
Page 20: Configuration Menus
Configuration menus ® The configuration menus allow you to determine many aspects of the ServSwitch CX Uno capabilities. From here you can: Hotkeys • Create individual user accounts and determine access rights, Note: are the standard hotkeys and can be altered • Provide names for all connected computers to allow quick recognition, avoid clashes with other devices or software. -
Page 21: Configuration Menus Layout
General security and configuration steps Configuration menus layout ® The menu options are arranged as shown here: To enable general security Configuration menu. Configuration Menu Functions Restore Standard Mouse 1 Display the Restore Intellimouse 2 Highlight ‘Setup Options’ and press Power Control Clear UTP Extender Password 3 Highlight ‘Security’... -
Page 22: Registering Users (Edit User List)
Registering users (edit user list) ® To create/edit user accounts Configuration menu. Note: You must be logged-in as the 1 Display the 5 Press to display the ‘Edit Access Rights’ menu. ADMIN user. SERVSWITCH CX UNO 2 Highlight ‘Edit User List’ and press Edit access rights Computer 1 SERVSWITCH CX UNO... -
Page 23: Registering Computers (Edit Computer List)
Registering computers (edit computer list) ® To create/edit computer entries Configuration menu. Note: You must be logged-in as the 1 Display the 5 When the port address is complete, press . The ‘Edit access rights’ menu ADMIN user. will be displayed. 2 Highlight ‘Edit Computer List’... -
Page 24: Video Compensation
Video compensation ® The ServSwitch CX Uno units allow a remote user to be extended by a maximum To display a suitable high contrast image of 300m (980 feet). Such long cable lengths can affect video signals, especially The best way to clearly view the effect of sharpness and brightness adjustments when higher screen resolutions are used. -
Page 25: Remote User Skew Adjustment
For best results, the “skew” program the sharpness adjustment) press the Home key to restore. supplied on the disk or available from Black Box technical support is the most accurate way of setting skew as the red, green and blue lines are rendered Brightness: for adjustment. -
Page 26: Contents
To use skew adjustment ® 1 Display a skew pattern on the appropriate computer. You can either use the 3 As appropriate, press either the R, G or B keyboard keys to supplied skew pattern or create your own: select the appropriate color channel. Corresponding keyboard indicators will flash rapidly to show which Using the supplied skew pattern channel is currently selected for adjustment:... -
Page 27: Autoscanning
Autoscanning ® The ServSwitch CX Uno provides an autoscan mode that switches between To select an autoscan mode the connected computers in sequence. This mode is useful to allow users 1 Display the Configuration menu. Note: You must be logged-in as the and administrators to sample activity among the connected machines. -
Page 28: Saving And Restoring Configuration Settings
Note: You must be logged-in as the ADMIN user for this procedure. Preparations for configuration save/load • Download the Data Transfer utility - contact Black Box Technical Support for details. • Connect the serial port on the rear panel of the ServSwitch CX Uno, labelled... - Page 29 To edit the configuration settings ® The saved text file can be opened using either a basic text editor or a DATA TRANSFER FILE. spreadsheet program. The format of a typical file is shown opposite. Users. User names [ADMIN Each entry within the Users section relates to a corresponding entry within the [SAM Passwords section and also a column within each row of the Computers section.
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Page 30: What To Do If The Admin Password Has Been Forgotten
What to do if the ADMIN password has been forgotten ® If the ADMIN password becomes mislaid or forgotten, you will not be able to access the ServSwitch CX Uno to add or edit users and computer names. This situation may be resolved by performing a complete reset to return the ServSwitch CX Uno. -
Page 31: Power Switching Configuration
Power switching configuration ® Power control sequences Power switch configuration comprises two main steps: Note: Other power switches may require different settings to those shown below. Please refer to your power switch documentation for details about codes • Configure the serial port to the same speed as used by the POWER CONTROL required by other power switches. -
Page 32: Performing Upgrades
OPTIONS Upgrading ServSwitch CX Uno units and SAMs The KVM Firmware Uploader utility is available from Black Box technical support and allows you to check the current revision of the ServSwitch CX Uno unit firmware as well as every Server Access Module connected to it. - Page 33 ‘Unit Connected’ field. If these fields do not match then you may have computing equipment. an incorrect upgrade file, check with Black Box technical support before WARNING: Running faulty or partially upgraded code may have unpredictable proceeding. Check also that the ‘New firmware version’ is greater than the results and may damage your ServSwitch CX Uno or computing equipment.
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Page 34: Local And Remote User Access
Operation ® Local and remote user access Selecting a computer Local users (directly connected) and remote users (via an CX R/CX R USB There are three main ways for local and remote users to select a specific extender) gain access to the ServSwitch CX Uno unit in exactly the same way. computer channel: • Using hotkeys (as described below) –... - Page 35 Standard hotkeys To select a computer using the on-screen menu ® The range of hotkey combinations are as follows: 1 Select the on-screen menu in one of two ways: Note: If your hotkeys have been changed, substitute them for • By simultaneously pressing and then releasing , or the examples given here.
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Page 36: User Arbitration - Simultaneous Local And Remote Users
To select a computer using mouse buttons User arbitration - simultaneous local and remote users ® Note: This procedure works only with three-button or IntelliMouse devices and During operation, if both the local and remote user consoles are both connected only if the ‘Mouse Switching’... -
Page 37: Logging In And Out
Logging in and out Selecting cascaded computers ® The ServSwitch CX Uno features a straightforward security system that helps to The ServSwitch CX Uno is not limited to sharing just eight or sixteen computers. prevent unauthorized access to some, or all connected computers. By joining numerous ServSwitch CX Uno products together in a tree-like or cascade arrangement, it is possible for each user port to view many more... -
Page 38: The Confirmation Box
The confirmation box The reminder banner ® The ServSwitch CX Uno provides the option of a confirmation box that is As many computer screen layouts can appear very similar, the ServSwitch CX displayed on screen for three seconds after a computer is selected. The Uno provides a reminder banner option that indicates which computer port you confirmation box indicates the current user port and your user name, the are currently viewing. -
Page 39: Power Switching (Via Configuration Menu)
Power switching (via configuration menu) User preferences and functions ® When used in conjunction with optional power switch boxes, the ServSwitch CX In addition to customising the reminder banner as described earlier, you can Uno allows you complete remote control over the connected computers. The also: primary function of the power switching option is to remotely power down and •... -
Page 40: Further Information
Further information ® • Phone --00 in the US: This chapter contains a variety of information, including the following: + (0) 000 in the UK: • Getting assistance - see right • Appendices subsidiary contact details. Click here for further Configuration menus •... -
Page 41: Appendix 1 - Configuration Menus
Appendix 1 – Configuration menus ® The ServSwitch CX Uno configuration menus allow a range of settings to be made both to the installation as a whole and to parts of the system accessed by each user. To access the configuration menus 1 Select the on-screen main menu in one of two ways: •... -
Page 42: Functions
ServSwitch CX Uno and the computer must run a custom This option is used to resume standard mouse operation if it has ceased to routine available from Black Box technical support. The resulting download file operate, for instance, if it has been connected without rebooting the ServSwitch can be optionally edited (using a text editor or spreadsheet) and/or reloaded CX Uno. -
Page 43: User Preferences
User Preferences ® SERVSWITCH CX UNO The User Preferences are system operating User Preferences parameters that are independently selectable OSD Colour : SCHEME 1 for each user and affect only their screen. Reminder Banner : ENABLED Reminder Colour : BLUE/TRANS Screen Saver type : MOVING DOT To get here... -
Page 44: Global Preferences
Global Preferences ® Autoscan Mode Global preferences are available only to SERVSWITCH CX UNO Settings: SCAN LIST, ACTIVE PCs, ALL PCs Global Preferences the Admin user and allow settings to be Mouse Switching : ENABLED The ServSwitch CX Uno supports an autoscan mode that automatically scans made that affect all users attached to the Screen Saver : DISABLED... - Page 45 Global Preferences (continued) ® OSD Dwell Time Settings: 1, 2, 3, 5, 10 SECONDS After a successful computer channel change the ServSwitch CX Uno will display a confirmation message for a few seconds. The length of time that this confirmation message dwells on the screen may be changed. User Timeout Settings: 1, 2, 5, 10, 30 SECONDS, 1, 5, 10 MINUTES When both a local and remote user wish to use the system, only one can have...
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Page 46: Setup Options
Setup Options ® Setup options are available only to the SERVSWITCH CX UNO Hotkeys Setup Options Admin user and consist of key settings that Settings: CRTL+ALT, CTRL+SHIFT, ALT+SHIFT, ALT GR, L+R ALT, L CTRL+ALT, Security : ENABLED are normally made only during the initial R CTRL+ALT Language : ENGLISH... -
Page 47: Advanced Options
Advanced Options ® Advanced options are available only to the Power Control SERVSWITCH CX UNO SERVSWITCH CX UNO Admin user and consist of settings that are The options within this section are concerned Advanced Options Power Control related to specialist areas such as power with the operation of the Power Control ENABLED... - Page 48 USB Country Code ® Some computers query the keyboard to find Default Country SERVSWITCH CX UNO USB Country Code out its country code and key layout. These The codes that may be used within this option are as follows: Country Code AUTO computers use this information to configure Country...
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Page 49: Appendix 2 - Cable And Connector Specifications
Appendix 2 – Cable and connector specifications ® Multi-head synchronization cable RS232 serial flash upgrade cable pin D-type female pin D-type male MASTER end SLAVE end pin D-type male pin D-type male Use this cable when two ServSwitch CX Uno devices are being synchronized. -
Page 50: Safety Information
Safety information ® • For use in dry, oil free indoor environments only. • Both the ServSwitch CX Uno and its power supply generate heat when in operation and will become warm to the touch. Do not enclose them or place them locations where air cannot circulate to cool the equipment. -
Page 51: Radio Frequency Energy
Radio Frequency Energy ® A Category 5 (or better) twisted pair cable must be used to connect the units in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. All other interface cables used with this equipment must be shielded in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. -
Page 52: Certification Notice For Equipment Used In Canada
Certification notice for equipment used in ® Canada The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications-network protective, operation, and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction. -
Page 53: Normas Oficiales Mexicanas (Nom)
Normas Oficiales Mexicanas (NOM) electrical ® safety statement Instrucciones de seguridad 15 En caso de existir, una antena externa deberá ser localizada lejos de las 1 Todas las instrucciones de seguridad y operación deberán ser leídas antes de lineas de energia. que el aparato eléctrico sea operado. - Page 54 ® © 2008 Black Box Corporation All trademarks are acknowledged. Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018, United States of America Tel: +1-724-746-5500 Fax: +1-724-746-0746 Documentation by: www.ctxd.com...
- Page 55 Index ® connection 10 name editing 22 Access Daisy chain cable 48 Indicators 4 Parts ports 4 Data Transfer utility 27 Initial configuration 18 supplied and extra 5 local and remote users 33 registering 22 Addressing IP port Password selecting 33 cascaded computers 15 options 46,47 connection 10...
- Page 56 ® Safety information 49 Troubleshooting 39 connection 10 Saving Upgrade configuration settings 27 firmware 29,31 Security User list enabling 20 editing 21 general steps 20 User preferences 42,45 Selecting cascaded computers 36 computers 33 Video compensation 23 with hotkeys 33 with mouse buttons 35 with on-screen menu 34 Warranty 49...
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Page 57: Blackbox Subsidiary Contact Details
BlackBox subsidiary contact details ® Country Web Site/Email Phone United States www.blackbox.com 724-746-5500 724-746-0746 Austria www.black-box.at +43 1 256 98 56 +43 1 256 98 56 support@black-box.at Belgium www.blackbox.be +32 2 725 85 50 +32 2 725 92 12 support.nederlands@blackbox.be support.french@blackbox.be support.english@blackbox.be Denmark...
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