Grandstream Networks GXP-280 User Manual
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Grandstream Networks GXP-280 User Manual

Gxp series sip enterprise phone
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Summary of Contents for Grandstream Networks GXP-280

  • Page 2: Table Of Contents

    Table 4: GXP Comparison Guide ... 9 Table 5: GXP Key Features in a Glance... 9 Table 6: GXP Hardware Specifications... 9 Table 7: GXP Technical Specifications... 9 Grandstream Networks, Inc. TABLE OF CONTENTS GXP USER MANUAL ... 18 HONE ...
  • Page 3 5. S SIP A CREENSHOT OF CCOUNT 6. S CREENSHOT OF AVED ONFIGURATION 7. S CREENSHOT OF EBOOT Grandstream Networks, Inc. GUI INTERFACE EXAMPLES GXP USER MANUAL OGIN ONFIGURATION ONFIGURATION ONFIGURATION HANGES GXP User Manual Firmware 1.1.6.46 Page 3 of 39...

  • Page 4: Gxp User Manual

    3 the enterprise customer. The GXP Series supports a broad range of codecs, security protection, PoE (except on GXP-280), dual 10/100mbps Ethernet ports and are very easy to manage. Currently, the GXP Series consists of the following five models: GXP-280, GXP-1200, GXP-2000, GXP-2010 and GXP-2020.

  • Page 5: Installation

    10/100Mbps RJ-45 port for LAN (uplink) connection. Supports PoE (802.3af). Draws power from either spare line or signal line. 5V DC power port; UL Certified Power Jack RJ22 and 2.5mm for GXP-280/2010/2020 RJ22 for GXP-1200 Headset Jack 2.5mm for GXP-2000 HW Rev1.0 or later...

  • Page 6: Figure 1: Connecting The Gxp-2000 And The Gxp-Extension

    5. The status light at the top right corner of the GXP–Ext will turn to solid green. Note: Extension for GXP2010 and GXP2020 does not support hot-swap. Once connected, user should reboot the phone to ensure the set up will work correctly. Grandstream Networks, Inc. GXP–E AND THE...

  • Page 7: Safety Compliances

    If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before you return the product. Grandstream reserves the right to remedy warranty policy without prior notification. Grandstream Networks, Inc. Page 7 of 39 GXP User Manual Firmware 1.1.6.46...

  • Page 8: Product Overview

    GXP-280 GXP-1200 GXP-2000 GXP-2010 GXP-2020 Grandstream Networks, Inc. Picture GXP280 is an entry-level SIP phone. It features: GXP1200 is an entry-level SIP phone. It features: GXP2000 is a mainstream SIP phone. It features: GXP2010 is a key system SIP phone. It features: GXP2020 is an executive SIP phone.

  • Page 9: Table 4: Gxp Comparison Guide

    Multi-line support with dual-color LED (except on GXP-280), multi- party conferencing, line extension interface, large back-lit (except on GXP-280) graphic LCD, 5 or 3 navigation keys, dedicated buttons for hold, send, speakerphone, headset, transfer, conference (for up to 5 parties depending on model), mute, message, Do-not-disturb, phone book, intercom/paging.

  • Page 10: Table 7: Gxp Technical Specifications

    3863) for use of 7 MFKs, SIP Dialog package (RFC 4235) Support for SIP MESSAGE method (RFC 3428) Stores up to 100 incoming IM messages (drops IM message 101 plus) Back-lit graphic LCD display. (GXP-280 display is not back-lit) Display Feature Keys HOLD Grandstream Networks, Inc.
  • Page 11 Support customizable idle screen via downloading XML by HTTP/TFTP Server Features DIGEST authentication and encryption using MD5 and MD5-sess, SRTP, SIP over Security TLS (pending) Grandstream Networks, Inc. Yes (3) GXP User Manual Firmware 1.1.6.46 Page 11 of 39 Last Updated: 03/2008...

  • Page 12: Grandstream Networks, Inc

    Blinking – physical connection failed Blank – SIP Proxy/Server not registered Phone Status Icon: OFF when the handset is on-hook ON when the handset is off-hook Grandstream Networks, Inc. • Press this button to make a new hand-free call. NEW CALL •...
  • Page 13 Each icon appears next to the volume icon To adjust volume, use the up/down button Real–time Clock: Synchronized to Internet time server Time zone configurable via web browser AM/PM indicator Grandstream Networks, Inc. GXP User Manual Firmware 1.1.6.46 Page 13 of 39 Last Updated: 03/2008...

  • Page 14: Table 10: Gxp Keypad Buttons

    MENU 0 - 9, *, # HEADSET INTERCOM Grandstream Networks, Inc. Key Button Definitions Line keys with LED, can be configured to different SIP profiles TRANSFER key: Transfer an ACTIVE call to another number Press CONF button to connect Calling/Called party into conference Mute an active call;...

  • Page 15: Multiple Sip Accounts And Lines

    Take Handset/SPEAKER/Headset off-hook or press an available LINE key (activates speakerphone), the corresponding LED will be red. • Press the SEND button or press the REDIAL soft-key. Grandstream Networks, Inc. GXP User Manual Firmware 1.1.6.46 Page 15 of 39 Last Updated: 03/2008...

  • Page 16: Speed Dial

    “SEND” or “#” button to override the 4 second delay. Speed Dial The Multi Purpose Key buttons, located on the right-hand-side of the phone, can be configured for speed dial. Press the speed dial button to automatically call the assigned extension. Grandstream Networks, Inc. call phone HISTORY...

  • Page 17: Making Calls Using Ip Addresses

    NOTE: If you have a SIP Server configured, a Direct IP-IP still works. If you are using STUN, the Direct IP- IP call will also use STUN. Configure the “Use Random Port” to “NO” when completing Direct IP calls. Grandstream Networks, Inc. The “ * ” key represent the dot“.” ; The “#” key represent colon “:”.

  • Page 18: Receiving Calls

    GXP supports both Blind and Attended (or supervised) transfer: 1. Blind Transfer: Press “TRANSFER (or TRNF for GXP-2000)” button, then dial the number and press the “SEND” button to complete transfer of active call. Grandstream Networks, Inc. HONE GXP User Manual Firmware 1.1.6.46...

  • Page 19: Way Conferencing

    When BLF is configured on one of the multi-functional buttons, the Speed Dial function will work when that line is not in use. Call Pick Up is supported when user presses a flashing BLF key. Grandstream Networks, Inc. GXP User Manual Firmware 1.1.6.46...

  • Page 20: Call Features

    XML Downloadable Phonebook and 3) Advanced XML Survey Application. For more information on how to create a downloadable XML phonebook, creating a custom idle screen and/or reprogramming the soft-keys on GXP- 1200/GXP-2010/GXP2020, please visit our website at: http://www.grandstream.com/resources.html. Grandstream Networks, Inc. & XML GXP User Manual Firmware 1.1.6.46...

  • Page 21: Grandstream Networks, Inc

    Phone Book LDAP Directory Instant Messages Direct IP call Preference Grandstream Networks, Inc. Displays histories of incoming, dialed and missed calls. Displays the network status, account statuses, software version and MAC-address of the phone. Displays the phonebook Displays the LDAP directory...
  • Page 22 Configure Factory Functions Reboot Exit Grandstream Networks, Inc. Press Menu button to display the configuration selections: • Network. To enable/disable DHCP. To setup IP-address, Net mask and Gateway address • To change SIP-server settings for primary account. • Upgrade In this menu setting regarding the firmware server and Config server can be changed.
  • Page 23 Status Phone Book LDAP Directory Instant Message Direct IP Call Preference Config Factory Functions Reboot Exit Grandstream Networks, Inc. Call History Answered Calls Dialed Calls Missed Calls Back Phone Book New Entry Download Phonebook XML Back LDAP Directory View Directory...

  • Page 24: Access The Web Configuration Menu

    Advanced Settings: To set advanced network settings, codec settings and XML configuration settings. • Account X: To configure each of the SIP accounts. • EXT X: To configure setting on extension module Grandstream Networks, Inc. ROWSER GXP User Manual Firmware 1.1.6.46 Page 24 of 39 Last Updated: 03/2008...

  • Page 25: Table 13: Device Configuration - Status

    This parameter controls the date/time display according to the specified time zone. Time Zone Grandstream Networks, Inc. 1. DHCP mode: all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.) The GXP acquires its IP address from the first DHCP server it discovers on its LAN.
  • Page 26 Time Display Format Choose one of the following formats: Date Display Format This option applies to GXP280/GXP-1200/GXP-2000 only. Choose to display clock or date on LCD. This option applies to GXP-280/GXP- Display Clock instead of 1200/GXP-2000 only. Date This parameter controls time displayed in daylight savings time. If set to “Yes”, then the Daylight Savings Time displayed time will be 1 hour ahead of normal time.

  • Page 27: Table 15: Advanced Settings

    If set to “Yes”, when silence is detected, a small quantity of VAD packets (instead of Suppression audio packets) will be sent during the period of no talking. If set to “No”, this feature is disabled. Grandstream Networks, Inc. GXP User Manual Firmware 1.1.6.46 Page 27 of 39...
  • Page 28 Keep-alive server in order to keep the “hole” on the NAT open. Default is 20 seconds. interval NAT IP address used in SIP/SDP message. Default is blank. Use NAT IP Grandstream Networks, Inc. voice quality. Please GXP User Manual Firmware 1.1.6.46...
  • Page 29 Enable the XML phonebook via TFTP or HTTP. Define XML server path and download Phonebook interval. When the user downloads the XML phone the manually entered or edited entries will not be deleted unless this option is selected to Yes. Grandstream Networks, Inc. GXP User Manual Firmware 1.1.6.46 Page 29 of 39...
  • Page 30 System ring tone. Default is North American standard. System Ring Adjust system ring tone frequencies and cadences based on local telecom standard. Tone Grandstream Networks, Inc. GXP User Manual Firmware 1.1.6.46 Page 30 of 39 Last Updated: 03/2008...
  • Page 31 If set to “Yes”, CID will be displayed in the screen instead of Name. Default is ”No”. For Display CID GXP280 only. instead of Name Grandstream Networks, Inc. GXP User Manual Firmware 1.1.6.46 Page 31 of 39 Last Updated: 03/2008...

  • Page 32: Table 16: Sip Account Settings

    SIP service subscriber’s account password for GXP to register to (SIP) servers of Authenticate Password ITSP. SIP service subscriber’s name that is used for Caller ID display. Name Grandstream Networks, Inc. http://www.grandstream.com/firmware.html GXP User Manual Firmware 1.1.6.46 Page 32 of 39...
  • Page 33 Default is No. If set to “Yes”, the client will use DNS SRV to look up server. Use DNS SRV: If the phone has an assigned PSTN telephone number, this field should be set to User ID is Phone “Yes”. Otherwise, set it to “No”. If “Yes” is set, a “user=phone” parameter will be Number attached to the “From”...
  • Page 34 There are 4 uniquely defined ring tones: Account Ring Tone Defines how long ring will ring when receiving a call. Default is 60 seconds. Ring Timeout Grandstream Networks, Inc. • One (1) System Ring Tone: when selected, all calls will ring with system ring tone.

  • Page 35: Aving The

    After the user makes a change to the configuration, press the “Update” button in the Configuration Menu. The web browser will then display a message window to confirm saved changes. Grandstream recommends reboot or power cycle the IP phone after saving changes. Grandstream Networks, Inc. YES, then for Attended Transfer, the “Refer-To” header uses the...

  • Page 36: Rebooting The Phone Remotely

    Press the “Reboot” button at the bottom of the configuration menu to reboot the phone remotely. The web browser will then display a message window to confirm that reboot is underway. Wait 30 seconds to log in again. Grandstream Networks, Inc. Page 36 of 39 GXP User Manual Firmware 1.1.6.46...

  • Page 37: Grandstream Networks, Inc

    Support/Download section http://www.grandstream.com/firmware.html Alternatively, download and install a free TFTP or HTTP server to the LAN to perform firmware upgrades. A free Windows version TFTP customerFree.cfm. Grandstream Networks, Inc. page. TFTP/HTTP website obtain server available: GXP User Manual Firmware 1.1.6.46...

  • Page 38: Grandstream Networks, Inc

    60 minutes) to have the devices periodically check for upgrades at pre-scheduled time intervals. By defining different intervals in P193 for different devices, a Server Provider can manage and reduce the Firmware or Provisioning Server load at any given time. Grandstream Networks, Inc. http://httpd.apache.org/ “TFTP Error from [IP ADRESS] requesting...

  • Page 39: Restore Factory Default Setting

    Step 3: Press the “OK” button to move the cursor to “OK”. Press “OK” button again to confirm. If the MAC address is correct, the phone will reboot. Otherwise, it will exit to previous keypad menu interface. Grandstream Networks, Inc. GXP User Manual Firmware 1.1.6.46...

This manual is also suitable for:

Gxp-2020Grandstream gxp-2000Grandstream gxp-1200Grandstream gxp-2010

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